While access preview API https://my.stylelabsdemo.com/api/graphql/preview/v1 for Sitecore Content Hub 4 sandbox enviornment, getting "HTTP ERROR 401" This page isn’t working error.

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Am I missing something?

1 Answer 1


We need to enable the publishing before using GraphQL endpoints.

  • Open /admin/settingmanagement
  • Search for publishingSettings
  • Enable the publishing
  • Publish Schema

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IDE: https://my.stylelabs.io/api/graphql/preview/ide/

Make sure you are passing in "X-GQL-Token" in the headers.

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This can be created from

  • admin/api-keys
  • On the specific content collection itself

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  • I have already checked this but I was not able to create a new API key. On clicking on the "Create" button, nothing happens. Jul 5, 2021 at 14:08
  • The question did not mention anything about API key generation issue. There is a known issue if you are on CH4.0 its fixed in CH4.0.1. Please raise a support ticket if that's the case. Jul 13, 2021 at 20:16
  • Thanks again for the response. Yes, I am on CH4.0 and got to know that API creation is a known issue. I will raise a support ticket. Jul 14, 2021 at 13:39
  • Are you sure that this feature is available in the sandbox environment? I guess it is not. I raised a Sitecore support ticket and they responded back that sandbox environments are not under sitecore support. Jul 15, 2021 at 14:58
  • If its sandbox, upgrade it to 4.0.1 and its solved already there. Jul 15, 2021 at 15:12

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