We are getting the below error only when deploying in Production env but the same DevOps pipeline works fine for lower env. Any insight?

ERROR [Sitecore Identity] 'http://www.sitecore.net/identity/claims/originalIssuer' claim is missing

ERROR Microsoft.Owin.Security.OAuth.OAuthBearerAuthenticationMiddleware - Authentication failed

Exception: System.InvalidOperationException

Message: Cannot find user builder

Source: Sitecore.Owin.Authentication

at Sitecore.Owin.Authentication.Services.DefaultApplicationUserResolver.d__16.MoveNext()

1 Answer 1


We have resolved the issue with help of the Sitecore support team.

We have customized the below DefaultExternalUserBuilder pipeline and that caused the root cause for the Sitecore Serialization during deployment.

<externalUserBuilder type="Foundation.FederatedAuthentication.Services.ExternalDomainUserBuilder, Foundation.FederatedAuthentication" patch:instead="*[@type='Sitecore.Owin.Authentication.Services.DefaultExternalUserBuilder, Sitecore.Owin.Authentication']" resolve="true">

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