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Note: I have multiple solr installed on my local environment one is for previous version and now I have added solr for sitecore 10 on port 8984 So my solr path for the sitecore 10 is https://localhost:8984/solr/

I am keep getting the same error and I have tried following steps fix the issue with no luck

-we have tried removing all the certificates expect the certificate for solr

-we have tried uninstall and reinstall the iis

-Have enabled all the iis feature that are required

enter image description here

-Tired running the following script with no result

Get-Childitem cert:\LocalMachine\root -Recurse | Where-Object {$.Issuer -ne $.Subject}

also tried the solution mention in the following links as well with no luck at all. Sitecore 9.3 Installation failing - 'Failed to start the Marketing Automation Engine service

Failed to start the Marketing Automation Engine service - installation sitecore 10

Getting Error - Failed to start the Marketing Automation Engine service - While installing Sitecore 9.2 via SIA

Updated: After reading some comments I am updating the errors that are shown under logs file on this location: App_Data\jobs\continuous\AutomationEngine\App_Data\Logs

Error1: Error initializing XConnect client. System.AggregateException: One or more errors occurred. ---> Sitecore.XConnect.XdbCollectionUnavailableException: An error occurred while sending the request. ---> Sitecore.Xdb.Common.Web.ConnectionTimeoutException: A task was canceled. ---> System.Threading.Tasks.TaskCanceledException: A task was canceled. at System.Runtime.CompilerServices.TaskAwaiter.ThrowForNonSuccess(Task task) at System.Runtime.CompilerServices.TaskAwaiter.HandleNonSuccessAndDebuggerNotification(Task task) at Sitecore.Xdb.Common.Web.CommonWebApiClient`1.d__47.MoveNext() --- End of inner exception stack trace ---

Error2: Failed to start the Marketing Automation Engine service. System.InvalidOperationException: This configuration has not been initialized. Please call the initialize method before using it. at Sitecore.XConnect.Client.XConnectClientConfiguration.CheckInitialized() at Sitecore.XConnect.Client.XConnectClientConfiguration.get_CurrentModel() at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Sitecore.XConnect.Configuration.Extensions.<>c__DisplayClass33_0.b__1(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitTransient(TransientCallSite transientCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitIEnumerable(IEnumerableCallSite enumerableCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ActivatorUtilities.ConstructorMatcher.CreateInstance(IServiceProvider provider) at Microsoft.Extensions.DependencyInjection.ServiceLookup.CallSiteRuntimeResolver.VisitScoped(ScopedCallSite scopedCallSite, ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceLookup.DynamicServiceProviderEngine.<>c__DisplayClass1_0.b__0(ServiceProviderEngineScope scope) at Microsoft.Extensions.DependencyInjection.ServiceProviderServiceExtensions.GetService[T](IServiceProvider provider) at Sitecore.Xdb.MarketingAutomation.Engine.App.ServiceConfiguration.get_Engine() at Sitecore.Xdb.MarketingAutomation.Engine.App.EngineService.OnStart(String[] args)

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  • Navigate to marketing automotion folder and open command prompt/powershell and try to run maengine.exe from it. It should give you more insights about error.
    – Kamil
    Nov 17 '21 at 19:18
  • Path is app_data/jobs/continous/automotionengine . Might be you need different .net core version installed. Sitecore 9 needed version 2 and sitecore 10 requieres version 3. Please refer to official requirements.
    – Kamil
    Nov 17 '21 at 19:55
  • @Kamil I have updated my question with log's error details from the location you have mentioned Nov 19 '21 at 16:44
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Suggesting 2 possible solutions,

  1. Try specifying the SOLR URL during installation as https://localhost:8984/solr instead of ending it with '/' at the end (i.e., https://localhost:8984/solr/)

This has helped me and my team resolve this issue in the past.

  1. Check if this issue is due to .NET target runtime as described in the below blog. You can verify this by checking the logs in the Windows Event viewer as mentioned in the link.

https://navansitecorenotes.blogspot.com/2020/12/sitecore-10-sif-installation-failed-to.html

Note : To exactly identify the cause of your issue, you might need to gather additional information from the logs etc to be able to resolve it. So, try to see if you can gather some more info about this error - like checking the Event viewer logs etc

1
  • I have verified that .net framework 4.8 is already installed on my system. and also during installation I have used "localhost:8984/solr" path for solr and also I have update my question which contains log's error details Nov 19 '21 at 16:41

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