I'm following a tutorial online to set up a catalog in my Sitecore XC application. Still, at some point, I've noticed that my application is missing the promote button that is supposed to be in a catalog that I have created.

Does anyone know how I can access this button?

The expected result:

enter image description here

The actual result:

enter image description here

quicknote: I'm new with Sitecore, so I don't know if this is related to the XC installation or the application that I'm trying to run.

  • Is this catalog already published? If yes then you cannot promote it so you will have to create a new version and then you will be able to promote it. Commented Apr 20, 2022 at 11:55
  • No, it isn't published yet. It's a new catalog, I just have created. Commented Apr 20, 2022 at 14:56

1 Answer 1



This bug was somehow related to the cache of my application.

Steps that I did:

  1. Stop the redis services instance.
  2. Delete the redis dump.rdb file.
  3. Start the redis services instance.
  4. Use Sitecore postman (SitecoreCommerce_DevOps) api's to clean, bootstrap and initialize my application.
  5. Recreate a new catalog.

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