I am attempting to resolve this error seen in the xdb xcollection search logs

Tokens are incompatible, they have different set of shards.

I executed the following powershell script to verify the shard information in the xdb index is correct

param([string]$Token = (Read-Host "xxxxxxx"))

$bytes = [Convert]::FromBase64String($Token)
$ms = [System.IO.MemoryStream]::new($bytes, 0, $bytes.Length)
$bf = [System.Runtime.Serialization.Formatters.Binary.BinaryFormatter]::new()
$dict = $bf.Deserialize($ms);
Write-Output $dict

Indeed the shard information in the index is incorrect.

My next step was to rebuild the index and this is where it's seemingly failing. I started it last night at around 10pm EST. The Stage hasn't changed from "Starting"

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I reviewed the logs and I do not see any errors in the logs. Any help is appreciated.


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