We are using OOTB abandoned cart marketing automation campaign for our
Experience Commerce(XC) based website. Already installed the
Abandoned Cart Campaign Site Setup module for our site node in the content editor and deployed all the marketing definitions. We have created and activated an email in the site-specific EXM editor using the abandoned cart email template and assigned this email in the marketing automation.
Now, on our website, when a user logs in and adds a sellable item to the cart and leaves the page, We can see marketing automation workflow gets triggered but contacts are getting stuck at the custom listener step (
where the contact's cart has been manipulated) as shown in the screenshot.
These are the error from the logs:
[Error] An error occurred during activity invocation for activity '622086f9-cba2-8b7c-cac0-3721340e0319' in plan '6624497c-e642-4d86-b106-befb12532ef9' DescriptorId : 47134e14-c9ff-4c9a-816d-7cfd92e7616d Sitecore.XConnect.Segmentation.ExpressionBuilder.PredicateDescriptorException: No predicate descriptor was registered with Id '47134e14-c9ff-4c9a-816d-7cfd92e7616d'.
I checked the predicate ID which is mentioned in the logs
47134e14-c9ff-4c9a-816d-7cfd92e7616d is already available in content editor:
Any help is much appreciated.