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We have deployed Sitecore into the Azure cloud. We often see Sitecore CM instance getting down, to fix this slowness check the http5xxx error on the azure web APP. As part of troubleshooting noticed 500 server error(/sitecore/shell/Applications/Buckets/Services/Search.ashx) this URL post and get request returning 500 error. I would like to understand when this Search,ashx gets called and how to resolve it.

If anyone experiences this error please let me know. Thanks in advanceenter image description here

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Buckets/Services/Search.ashx is a Sitecore's internal service handler to perform the search in Search Tab, This can be used for bucket items or regular items. It communicates with Sitecore_master_index index and returns JSON object. enter image description here

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