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I am trying to install Sitecore 10 but getting the below error, need some suggestions to fix this please.

Cannot export non-exportable private key when Installing Sitecore10.

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Note: Already sitecore9.2 is installed in my system. So SitecoreRootCert is already installed.

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  • are you using SIA for Sitecore installation? Commented Jun 17, 2022 at 12:18
  • Yes @RishirajShekhawat Commented Jun 25, 2022 at 17:42
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    delete certificates from c/certificates folder and also from Trusted Root Certificates directory remove DoNotTrsutCertificates and try installation again. Commented Jun 27, 2022 at 4:10
  • @RishirajShekhawat Tried already, but no luck. after removing these , I am getting this error now. sitecore.stackexchange.com/questions/32186/… Commented Jun 27, 2022 at 10:53

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I think this is an issue of your certificate is not exportable.

If you are planning to use your own SSL certificate and using Sitecore installation wizard then you must make sure that your SSL certificate is exportable when you install SSL on your server.

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Check the box so your SSL Certificate is Exportable for Sitecore 9.3 Installation

Once you make it exportable then the Sitecore installation wizard will be able to export the certificate and continue with the installation.

Hope this will help you.

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  • Thank you Sumit. but the thing is I forgot the certificate password. Commented Jun 17, 2022 at 14:18
  • HI @RashmiRanjan I think this will help you. faronics.kayako.com/Knowledgebase/Article/View/158/14 Commented Jun 17, 2022 at 14:24
  • Hi Sumit, I went through this article but it can be possible only that checkbox is selected at the time of installation. Commented Jun 25, 2022 at 11:21
  • Now i am getting this, [ IdentityServerCertificates_CreateR... : NewRootCertificate ------------------] Could not find Cert: DO_NOT_TRUST_SitecoreRootCert in Cert:\LocalMachine\Root CertEnroll::CX509PrivateKey::Create: Object already exists. 0x8009000f (-2146893809 NTE_EXISTS) [TIME] 00:00:12 CertEnroll::CX509PrivateKey::Create: Object already exists. 0x8009000f (-2146893809 NTE_EXISTS) Commented Jun 25, 2022 at 11:24
  • @RashmiRanjan Please refer this article. The answer given in this article can help you to solve this issue. sitecore.stackexchange.com/questions/25036/… Commented Jun 25, 2022 at 16:10

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