We have an issue in rich text component in Sitecore SXA, it is not showing in the SXA toolbox.

I have checked under Presentation > Available rendering > Page Content it is showing under rendering field.

Could someone assist me what is the issue and what can we check in Sitecore except the approach I have checked ?

  • Do you have a placeholder on the page that allows the RT component? (check the placeholder settings)
    – Gatogordo
    Jun 29, 2022 at 11:30
  • I have checked placeholder setting and richtext field is there. I have checked under layout/placeholder setting / feature / Experience accelerator / page content / richtext there. Am I checking the correct path ?
    – Nisha
    Jun 29, 2022 at 17:36
  • No, in SXA you need to set the placeholders per site. You can find them in the Presentation folder of your site.
    – Gatogordo
    Jun 29, 2022 at 19:05
  • In that placeholder setting I don't have anything. It is empty
    – Nisha
    Jul 5, 2022 at 15:07

1 Answer 1


Please add Richtext rendering on below mentioned Sitecore path (Data Section - Renderings Fields)

/sitecore/content/Tenant/Site/Presentation/Available Renderings/Page Content
  • 1
    I think she has already mentioned in the question that the rendering exists on this path. Jun 29, 2022 at 13:55

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