When contacting Sitecore official support, they are requesting some basic information about our solution.
What is the best and easy way to create these information ?
What tools/modules can we used to generate these info ?
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Sign up to join this communityWhen contacting Sitecore official support, they are requesting some basic information about our solution.
What is the best and easy way to create these information ?
What tools/modules can we used to generate these info ?
Sitecore 8.2 has a new admin page at /sitecore/admin/SupportPackage.aspx that will gather this information into a zip package for you. For earlier versions, you can use the Support Package Generator, which is a windows GUI application that helps you generate the package.