There could be several reasons for this error, such as incorrect configuration
settings, network
issues, or firewall
settings.
You can try checking your firewall settings, resetting your network settings, or using a different browser
.
Could you please check and eliminate you are none of the cases How to Fix the ERR_CONNECTION_RESET Error in Chrome: 7 Quick Ways?
If none of above works for you, suggest you can process with the following:
- Check the
Sitecore logs
of the not running instance to confirm if it's working ok or with any exception/errors
. Look for any error messages or exceptions that may be related to the issue.
Restart the IIS app pool
to verify if it's a web server issue. Sometimes, the issue may be related to the web server rather than the Sitecore instance itself.
- If the issue persists, you could try
reinstalling
the Sitecore instance with a clean instance
.
If you have any further questions, please don't hesitate to connect with me.