Sitecore XM Cloud Redirect is not working on SXA sites with XM Cloud

Question

We are trying to configure URL redirect rules using redirect map, but it is not working on edge. when we are trying to fetch rendering data from edge it is always giving us 200 Response code with either data in layout or with null data in layout. Please let us know if we need to configure something or how it works.

Answer 1

Please review the caching settings to ensure they are configured correctly on the edge server. Incorrect caching settings may cause problems with retrieving data or with the URL redirect rules.

Answer 2

SXA headless supports defining the redirects under Settings. The redirects are handled inside the Next js middleware. I would recommend using the redirects map https://doc.sitecore.com/xmc/en/users/xm-cloud/map-a-url-redirect.html. You will notice that the documentation would recommend using ^ and $ for regex patterns. You would not need these symbols for regex.

Answer 3

You need to be aware of the caching issue on the Edge, by default the edge has 4:00 hours caching time, if you want to get redirect map immidiately to work, you need to do following:

• publish the redirect map item
• publish the site item: (template:/sitecore/templates/Project/rosengroup/Headless Site ). this step will invalidate the caching on Edge.

You can check the redirects by running this query:

query RedirectsQuery($siteName: String!) {
  site {
    siteInfo(site: $siteName) {
      redirects {
        pattern
        target
        redirectType
        isQueryStringPreserved
        locale
      }
    }
  }
}

I had a few discussion about redirect and redirect maps with sitecore support. This behaviour is by design and after the changes on redirect map you need to publish the Site item.

If the grapql query returns the correct result, then you need to check your frontend. If you are using the next js, you need to check the priority of the redirect middleware, if it has a lower priority, it can cause the redirects to stop working.