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We have upgraded from Sitecore 9.3 to 10.3 after which the exm campaigns have moved to paused status. How can i manually resume these campaigns? I do not want an automated way of resuming the campaigns.

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  • Do you mean automated or regular campaigns?
    – Marek Musielak
    Commented Jul 25, 2023 at 6:13
  • Its a regular campaign scheduled with recurring delivery
    – snhchdhr96
    Commented Jul 25, 2023 at 7:03
  • If you open that campaign in EXM on the Delivery tab, in the place where there is Send Campaign button, there should be now Resume button.
    – Marek Musielak
    Commented Jul 25, 2023 at 9:14
  • Thanks @MarekMusielak This resolved the issue
    – snhchdhr96
    Commented Jul 25, 2023 at 19:04
  • I converted my comment into an answer
    – Marek Musielak
    Commented Jul 26, 2023 at 6:24

1 Answer 1

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Following steps allow to resume any EXM message manually:

  • Open your campaign in EXM.
  • Switch to Delivery tab
  • In the place where normally there is Send Campaign button, there will be now Resume button

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