To facilitate the deployment of our upcoming releases within the XM Cloud environment (on the production environment), I'm seeking guidance on the process of rolling back to a previous version in the event of a critical issue.

Is there a backup mechanism in place within XM Cloud that allows us to restore to a previous state? Alternatively, could anyone provide instructions or recommendations for executing a rollback procedure?

Thank you. Nathan

1 Answer 1


You can go into the deploy app and redeploy a previous version from there.

You are not able to restore a backup of the CM instance.

If you rollback the CM, make sure you deploy the matching version of your Next.js application to your host

  • Hello @Richard Seal, Thank you for your informative response. I am currently utilizing Vercel as the Rendering Host. In the event of redeploying a previous version (using git tag version), I have a concern regarding the content created by Content Authors. Should we clean up this content, or is it advisable to leave it as is? Appreciate your guidance on this matter.
    – Nathan Ngo
    Dec 19, 2023 at 5:32
  • I assume that you are using Sitecore Serialization to serialize the content so you can use that. doc.sitecore.com/xmc/en/developers/xm-cloud/…
    – Amit Kumar
    Dec 20, 2023 at 8:06
  • The content is the content, if the rollback removes fields from a template, that content will effectively be removed. There could be some potential issues if a field type has changed, but in reality - if you have to rollback a version, you know about it pretty quickly. I wouldn't worry too much about it.
    – Richard Seal
    Dec 20, 2023 at 15:10
  • Thanks @AmitKumar, I can create package to backup content before deploy.
    – Nathan Ngo
    Dec 21, 2023 at 4:21
  • Thanks @RichardSeal, Great! It is make sense. I will leave content there.
    – Nathan Ngo
    Dec 21, 2023 at 4:22

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