I had a functioning copy of Sitecore 8.1 Original release and I've been able to upgrade my CM, CD, Reporting, and Processing/Aggregation servers so that I don't get any obvious errors. However, now that I'm playing around a little bit in the CM instance, I'm getting some errors that I didn't see before. Right now whenever I try to view details of one of my anonymous users, I get a screen with a few errors. The screen looks like this:
Being the clever person that I am, I decided to investigate the sitecore logs, which give me this very helpful information:
8468 16:46:24 ERROR The remote server returned an error: (404) Not Found. Exception: System.Net.WebException Message: The remote server returned an error: (404) Not Found. Source: System at System.Net.HttpWebRequest.GetResponse() at Sitecore.Analytics.Reporting.Datasources.Remote.RemoteReportDataSourceProxy.GetData(ReportDataQuery query) at Sitecore.Analytics.Reporting.ReportDataProvider.ExecuteQueryWithCache(ReportDataQuery query, ReportDataSource dataSource, CachingPolicy cachingPolicy) at Sitecore.Analytics.Reporting.ReportDataProvider.GetData(String dataSourceName, ReportDataQuery query, CachingPolicy cachingPolicy) at Sitecore.Cintel.Reporting.Processors.ExecuteReportingServerDatasourceQuery.CollectReportingServerData(ViewParameters viewParameters) at Sitecore.Cintel.Reporting.Processors.ExecuteReportingServerDatasourceQuery.Process(ReportProcessorArgs args) at (Object , Object ) at Sitecore.Pipelines.CorePipeline.Run(PipelineArgs args) at Sitecore.Cintel.Reporting.PipelineViewProvider.GenerateContactView(ViewParameters viewParameters) at Sitecore.Cintel.Endpoint.IntelController.Get(ViewParameters viewParams, Guid contactId, String viewId, String id)
http://MyCMServerURL/sitecore/api/ao/v1/contacts/b8a06f4c-a784-48cb-9d86-b6a2e0133974/intel/best-pattern-matches?&pageSize=3&pageNumber=1 http://MyCMServerURL/sitecore/api/ao/v1/contacts/b8a06f4c-a784-48cb-9d86-b6a2e0133974/intel/latest-events?&pageSize=1000000&pageNumber=1 http://MyCMServerURL/sitecore/api/ao/v1/contacts/b8a06f4c-a784-48cb-9d86-b6a2e0133974/intel/recent-campaigns?&pageSize=3&pageNumber=1 http://MyCMServerURL/sitecore/api/ao/v1/contacts/b8a06f4c-a784-48cb-9d86-b6a2e0133974/intel/journey?&pageSize=2000 http://MyCMServerURL/sitecore/api/ao/v1/contacts/b8a06f4c-a784-48cb-9d86-b6a2e0133974/intel/latest-statistics?&pageSize=1&pageNumber=1
I have no idea what these URLs are supposed to point to, so I'm not sure how to proceed. The stack trace isn't very helpful for helping to figure out what my next steps should be. The URLs look properly formed, but the links don't lead to anywhere.
How do I start figuring out what the problem is?
Using the hints from the comments, I double-checked my settings in the
Sitecore.Xedb.Remote.Client.config file and that was pointing to my Reporting server. Just for fun, I changed the IP address to a non-existent server, and got the same results. I also tried to navigate to this URL
and I was able to get valid information back from the browser. It would appear that everything is almost configured correctly, but maybe there is a new/changed setting that I've missed. I'd love to get some additional insight into what I might be missing. Thank you!