Currently I have two projects with different Analytics issues. The first project do not contain @Html.Sitecore().VisitorIdentification() in layout. So if I open Experience profile I still can see contacts but If I try to get more info about contact I see an error like: enter image description here

The second project missing enableTracking="true" in site definition config section. But I can not to find any issues with it. But I think that it affects something.

My question is how these two things (@Html.Sitecore().VisitorIdentification() and enableTracking="true") affect to process of collecting contact information?

What consequences does missing @Html.Sitecore().VisitorIdentification()line have?

What consequences does missing enableTracking="true"configuration attribute have?

1 Answer 1


Missing @Html.Sitecore().VisitorIdentification() will not set a cookie on the visiting client, so every request will be identified as a new visitor

Missing enabletracking=true will have no consequences, since true is the default.

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