We are getting below error in EXM when we were performing quick test during setup.

<a href='/sitecore/shell/applications/SitecoreApps/Loader.aspx' target='_blank'>Sitecore App Center</a> password is not set. 

We are using local MTA.

<setting name="UseLocalMTA" value="true" />

2 Answers 2


This is because EXM defaults to the Sitecore MTA if any of the following are true:

  1. The license does not have the "Sitecore.AnyMTA" option.
  2. The custom MTA is not configured.
  3. EXM cannot connect to the custom MTA.

More details here: https://www.techguilds.com/blog/2018/02/the-sitecore-app-center-password-is-not-set


We also had received this error during one of our setup. The main cause for this issue is that it uses EmailPreview / SpamCheck features which are not available without App Center.

If you are not using App Center, there is a workaround for the issue.

You can disable these features, so they won't cause this error to appear. To perform this action, just archive or remove the following items:


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