We have an 8.1 update-2 processing instance configured as per documentation

For some reason the segments tables are empty and even if I run the RedeployMarketingData admin page, nothing will be written. Thus Experience Analytics doesn't show any stats.

I noticed that if I activate the following config files on the processing instance, the segments table is populated immediately:

  • ExperienceAnalytics\Sitecore.ExperienceAnalytics.Client.config
  • Sitecore.Analytics.Tracking.config
  • Sitecore.Analytics.Reporting.config

But this leads to other issues when rebuilding the database. How does a processing instance need to be configured in order to correctly process segments?

1 Answer 1


Making sure the following configs were enabled on the processing instance made it work correctly:

  • App_Config\Include\ExperienceAnalytics\Sitecore.ExperienceAnalytics.Client.config
  • App_Config\Include\Sitecore.Analytics.Tracking.config
  • App_Config\Include\Sitecore.Analytics.Reporting.config
  • App_Config\Include\Sitecore.Analytics.Processing.config
  • App_Config\Include\Sitecore.MarketingProcessingRole.config

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