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If user times out in Experience Editor, it fails ungracefully with a yellow screen on refresh. This happens even if user subsequently re-logs into Sitecore.

Yellow Screen

We are considering increasing the timeout, but are curious if this is a known issue. Where would the timeout be increased, if we went that direction?

Sitecore 8.2 Update-4 (rev. 170614)

  • 1
    In the web.config there is a setting <forms name=".ASPXAUTH" cookieless="UseCookies" timeout="30" slidingExpiration="true" /> You can increase the value for timeout. – adarsh Oct 10 '17 at 17:43
  • Possibly related: stackoverflow.com/questions/778952/…? – vandsh Oct 10 '17 at 18:37
  • will that happens if the user opened a new tab/window? – Naim Alkouki Oct 18 '17 at 21:44
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This has been confirmed as a bug by Sitecore. The bug reference number is 191728. This occurs when using a cshtml file as the file that your layout points to. Here is the download link for the instance I had this issue in (Sitecore CMS 8.2 rev. 170614 Update-4).

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