If user times out in Experience Editor, it fails ungracefully with a yellow screen on refresh. This happens even if user subsequently re-logs into Sitecore.

Yellow Screen

We are considering increasing the timeout, but are curious if this is a known issue. Where would the timeout be increased, if we went that direction?

Sitecore 8.2 Update-4 (rev. 170614)

  • 1
    In the web.config there is a setting <forms name=".ASPXAUTH" cookieless="UseCookies" timeout="30" slidingExpiration="true" /> You can increase the value for timeout. – adarsh Oct 10 '17 at 17:43
  • Possibly related: stackoverflow.com/questions/778952/…? – vandsh Oct 10 '17 at 18:37
  • will that happens if the user opened a new tab/window? – Naim Alkouki Oct 18 '17 at 21:44

This has been confirmed as a bug by Sitecore. The bug reference number is 191728. This occurs when using a cshtml file as the file that your layout points to. Here is the download link for the instance I had this issue in (Sitecore CMS 8.2 rev. 170614 Update-4).

| improve this answer | |

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service, privacy policy and cookie policy

Not the answer you're looking for? Browse other questions tagged or ask your own question.