Does anyone know why when importing a language file I am only given the option to choose english. Every two weeks I work with our translations provider and send them english items that are needed for translation and normally when I import them back in, I get the option of English and Spanish, for which I only select Spanish so I don't accidentally update English items that have been updated since they went out for translation.

The last batch, when I import is only giving me the English option when importing. I have viewed the xml file and both and nodes exist.

Any help would be appreciated.

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  • Have you checked the file itself? My guess is that it only contains language tags for English.
    – Koen Heye
    Nov 22, 2017 at 9:46
  • Yes and both <en> and <es> nodes are there and populated. We are starting the next round of translations this week so I will see if it happens two times in a row.
    – Colema18
    Nov 23, 2017 at 16:30

1 Answer 1


I got a response back from Sitecore Support. The VM I was using to import the file did not have the es-ES culture present. After using a VM that did, the Spanish checkbox was present.

From Support:

Please make sure that es-ES culture is present on your machine. Please also check whether the issue is reproduced after replacing all the tags with in your translation files.

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