I’ve successfully installed SC9 and have been able to push contacts into xDB via xConnect without any problems. I can see the contacts in the SQL database and that bit is working fine.

Something like the below is working fine:


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The issue is, when i am loading the Experience Profile, i am encountered with below exception. I've applied the patch Sitecore.Support.192372 but that didn't resolve the issue.

8644 15:06:20 ERROR [Sitecore Services]: HTTP GET URL http://localhost/sitecore/api/ao/v1/contacts/search?&pageSize=20&pageNumber=1&sort=visitCount desc&match=*&searchfromdatefilter=18%2F11%2F2017&searchtodatefilter=18%2F01%2F2018&searchchannelfilters=null&searchcampaignfilters=null&searchoutcomefilters=null&searchgoalfilters=null&searchprofilefilters=null&searchdevicefilters=null

Exception System.NullReferenceException: Object reference not set to an instance of an object. at Sitecore.Cintel.Endpoint.Plumbing.NegotiateLanguageFilter.OnActionExecuted(HttpActionExecutedContext actionExecutedContext) at System.Web.Http.Filters.ActionFilterAttribute.OnActionExecutedAsync(HttpActionExecutedContext actionExecutedContext, CancellationToken cancellationToken)

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I am new to the Sitecore and just wonder, if someone could give me a quick pointer to what I’ve done wrong?


The initial release of Sitecore 9 (rev 171002) does not support non-web interactions, as specified in this post.

Sitecore 9 update-1 has addressed this issue.

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