2

We have a specific component that includes a checkbox. There are multiple items of this component. The checkbox on these items becomes sporadically unchecked in the web DB, without the items having been edited in or published from the master DB. Scopewise, it can affect any item of the same type, but when the issue occurs it doesn't necessarily affect all items of the type.

The checkbox field is shared, there is no standard value associated with it. There is no default value specified on the template field item.

The template for the component exists in English (en) only, the components in multiple langauges.

The issue seems to occur on recycles, independently of there being a deployment.

12
  • 1
    Did said checkbox change status from unversioned/versioned/shared recently?
    – Mark Cassidy
    Jan 30, 2018 at 10:01
  • No, the template field item doesn't show any edits since 2015. We have recently migrated from 7.2 - 8.2 but the issue was already reported in 7.2 (though very occasional) Jan 30, 2018 at 10:04
  • 1
    I would still check VersionedFields and UnversionedFields tables in SQL, for any occurrences of the FieldID of your affected field. There should be 0 rows.
    – Mark Cassidy
    Jan 30, 2018 at 10:25
  • 1
    There was similar bug before 8.2 update 1: dev.sitecore.net/Downloads/Sitecore%20Experience%20Platform/82/… Checkbox values get erased when you navigate from an item with unsaved changes​. 107694. But you're on newer version. I had similar issue once on 8.2 update 3 and haven't found the answer. So if you do find, please share it here :)
    – Marek Musielak
    Jan 30, 2018 at 11:04
  • 1
    I had a similar problem and already asked a question regarding same. Did you get chance to have a look at the question below: sitecore.stackexchange.com/q/8782/1671 Jan 30, 2018 at 12:34

0

Your Answer

By clicking “Post Your Answer”, you agree to our terms of service and acknowledge you have read our privacy policy.

Browse other questions tagged or ask your own question.