I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role").

When I click specific to bring up the window to choose the role(s), I get an Application access denied. error message.

This works when logged in as an admin, but not an editor.

I am guessing, I need to assign a specific role, or set access somewhere, but I'm unsure where.


Should add, this is in Sitecore 9

I am personalizing one of the controls on the page (same error if done view Content Editor or Experience Editor).

This is done as an editor (A user with the roles sitecore\Designer, sitecore\Author.. I later tried adding sitecore\Analytics Content Profiling and sitecore\Analytics Personalization but this didn't fix issue)

Step 1: Go to final layout edit screen, and choose control I want to personize.. enter image description here

Step 2: Default Personization screen enter image description here

Step 3: Add a new Rule choosing where the current user is a member of the specific role enter image description here

Step 4: When I click Specific to bring up screen to choose roles, I get below error enter image description here

If I try the above as an admin, I get the expected screen without error:

enter image description here

  • I am not sure i fully understand your question , but it looks a security issue, please check doc.sitecore.net/sitecore_experience_platform/82/… Feb 5, 2018 at 18:59
  • Plus info for Naim's comment. Try out the following built in roles: Sitecore Client Account Managing OR Sitecore Client Authoring. These are giving access to the User Manager features if I got it correctly. Feb 5, 2018 at 19:15
  • Some screen captures and more details may help understanding the exact scenario. Feb 6, 2018 at 0:20
  • I've added some screen captures above
    – mp3duck
    Feb 6, 2018 at 8:07
  • Tamás Tárnok suggestion of adding Sitecore Client Account Managing OR Sitecore Client Authoring roles lets window appear, but gives this user access to user management, which I do not want..
    – mp3duck
    Feb 6, 2018 at 8:11

1 Answer 1


I tried the suggestion of adding Sitecore Client Account Managing OR Sitecore Client Authoring roles but these were problematic in the following ways:

  • Adding Sitecore Client Account Managing resolved the issue but gave our editors have access to too many user management functions

  • Adding Sitecore Client Authoring didn't resolve the issue

What resolved the issue for me was doing the following:

  1. Navigate to the following item in the Core database

      /sitecore/content/Applications/Security/Edit User
  2. Click on Access Viewer under Security

  3. Use the Security Editor to give Read permissions to the role which needs to see the 'Select Roles' page

(Resolved in Sitecore 8.2 Update 7)

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