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Questions tagged [cdp]

Anything related to Sitecore CDP (formerly Boxever)

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3 votes
1 answer
355 views

Store guest or customer data in Sitecore CDP only for configured domain

I used the Engage JavaScript library on my website via the integration type "Client-side integration without tag management system". I am able to see all the guest and customer information ...
Saiprasad's user avatar
2 votes
2 answers
204 views

Facing issue while trying to upload a batch file in Sitecore CDP

The first api call is https://api.boxever.com/v2/batches/cb7c7d33-634d-4a97-b12c-ddd58118fb06 The above API returns the Url where the file is to be uploaded Next call will be to the upload url which ...
Debaparna's user avatar
  • 497
1 vote
1 answer
48 views

Empty CDP Guest List

I am trying to view guest details using a fresh Sitecore CDP sandbox instance. The guest list is empty but the totals at the top show there are 3 guests: 2 customers and 1 visitor. Any idea why no ...
Kim Dyla's user avatar
1 vote
0 answers
33 views

Custom condition throws error 'The code produced is invalid'

I have created a custom condition in Personalize that checks whether the current date and time is after a target date and time specified in UTC timezone (see full code below). When I test the ...
Erik's user avatar
  • 11
1 vote
1 answer
40 views

CHECKOUT stream event failing in Sitecore CDP and Personalize if ADD event was triggered with different browserId

We have website and mobile app, both connected to Sitecore CDP+Personalize by using Stream API. How to deal with the situation when user identified and added a product to cart through the website, ...
x3mxray's user avatar
  • 3,150
1 vote
1 answer
53 views

Individual Attribution

How to check which experiment ensured Goal completion when I have multiple experiments with the same Goal that a Guest could get? I do not want to bucket as their traffic volumes are low. For example, ...
Abigail Acland's user avatar
1 vote
1 answer
74 views

Sitecore CDP update products quantity with ADD, CONFIRM, CHECKOUT events

On most ecommerce websites, the user has the ability to change the number of products at the last step of the order. Question: How to update quantity of order items by using ADD, CONFIRM, CHECKOUT ...
x3mxray's user avatar
  • 3,150
1 vote
1 answer
94 views

Batch segmentation with Age not working in cdp personalize

I am facing a issue while creating a batch segment using Age filter for users of type Customer. The Date of Birth in the user profile is there as: "dateOfBirth": "1989-12-04T00:00:00....
Debaparna's user avatar
  • 497
1 vote
1 answer
140 views

Page level decision models

I have created one Decision model(ie:GenderWiseDisscount) with Male and female offers, If User registered as Male should trigger 15% off web experiences and Female should trigger 20% off web ...
Tammanagouda Patil's user avatar
1 vote
1 answer
1k views

Sitecore CDP certification question patterns sample of scenario based questions

I am planning to attend Sitecore CDP & Personalize certification exam. I went through the advised certification materials. I came to know the question are scenario based not the concept based. Can ...
Manickamanikandan's user avatar
1 vote
2 answers
124 views

How to find offer for a customer in Sitecore CDP

I need to find if a customer profile is eligible for an existing offer or not, if not then only I will assign a new offer. How to do that, is there any API call or any property in Sitecore CDP, to ...
Debaparna's user avatar
  • 497
0 votes
0 answers
25 views

"order.price" field is always equal to 0

Does anybody know why order.price field is always equal to 0 (in guest.orders)? Is it a bug or I need to pass some additional data with CHECKOUT event? And if it is equal to zero, does it means that ...
x3mxray's user avatar
  • 3,150
0 votes
1 answer
95 views

How to get count of all active users/sessions, those are looking same offer page in Sitecore CDP

I am working on a scenario in Sitecore CDP, "How to get a count of all active users/sessions, those are looking same offer page". Any steps or pointer will be good to explore. Thanks
Arun's user avatar
  • 21
0 votes
1 answer
155 views

Why are my guest data extensions not available for basic segmentation?

I have created guest data extensions using the endpoint : https://doc.sitecore.com/cdp/en/developers/sitecore-customer-data-platform--data-model-2-1/sitecore-cdp-guest-extensions-data-model-for-rest-...
Sarah O'Reilly's user avatar
0 votes
1 answer
203 views

CDP Experience / Decision Model Error: "API response must be valid JSON"

Running into this invalid JSON error when I try to use my decision model to send offer data to be used in the experience. I've tested the decision model in test canvas and see that the offer is ...
Nicholas Guevara's user avatar
0 votes
0 answers
162 views

CDP not Tracking user Interactions

I am working with Sitecore 10 and CDP. I have created a custom web template in Sitecore CDP and trying to track all user Activity. Previously it worked fine, but now it doesn't track the user activity....
Nithya's user avatar
  • 107