Questions tagged [exm]
Email Experience Manager (EXM) is the successor of Email Campaign Manager (ECM). EXM allows you to create personalized email campaigns, do A/B testing and view detailed analytics reports.
249
questions
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vote
2answers
28 views
how to add contact to the opt-out list programmatically?
We are using Sitecore 9.1 (Update-1). We have a third-party email management system. One of our requirements is if anyone unsubscribes from the third-party email system, we have to consider their ...
0
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0answers
24 views
Custom token not being replaced by actual value when I have send email
I have created custom token using steps provided by Sitecore.
when I have send an email it will not replace token value
https://doc.sitecore.com/developers/exm/90/email-experience-manager/en/create-a-...
1
vote
0answers
28 views
ERROR in Sitecore EXM marketing automation: Multiple actions were found that match the request
Trying to create a simple custom token to add on my email campaign. After following this documentation from Sitecore, again I encountered an error.
https://doc.sitecore.com/developers/exm/90/email-...
0
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1answer
20 views
Overriding styles of email templates for Sitecore Exm
I need to use Sitecore email templates after overriding its styles to be of different theme colors. There is a place holder named styles override that is not accepting any renderings
Also, I find ...
0
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0answers
16 views
Will EXM send submitted emails retroactively after fixing versionerror?
In Sitecore 9.1.1
We were missing a 'sender email' on an automated message in EXM in a specific language version.
Our Sitecore Forms were submitting on that language version. Those messages were never ...
-1
votes
1answer
48 views
Sitecore 9 EXM send email cc option
I have installed Sitecore 9.0.2, using EXM feature to send email from Sitecore 9 Form.
I have two email Ids for Email To and Email CC in two hidden field. So I am able to send email for Email To but ...
0
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0answers
32 views
Sitecore 9.3 EXM - SQL timeout issue
While doing Marketing automation in the send email step I am seeing below error in the logs. It is continuously attempting to send email and logging this error. It is able to send the email sometimes.
...
0
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1answer
25 views
Custom mailing list instead of Contact List possible in EXM?
Could EXM be extended such that it would use a mailing list from a custom DB instead of getting it from Contact list?
Basically we have a custom DB which is frequently updated and new users are added ...
0
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0answers
19 views
EXM redirect url language
Sitecore 9.2
Im trying to configure EXM unsubsubscription notifications for multilanguage email campaigns - CM CD configuration - but it seems to use the default english notification when french ...
0
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0answers
37 views
List Manager not loading recipients list in sitecore 8.2
We are working with sitecore 8.2 and we have added 8,000 contacts in xdb but when we click on list manager it's keep on loading and in sitecore logs not logging any error to figure out the issue.
we ...
-1
votes
1answer
48 views
how much amount of emails supported by EXM by default?
Just want to know how much amount of emails supported by EXM by default?
1
vote
1answer
30 views
Extend /sitecore/api/ssc/EXM/Message with additional data
I want to extend /sitecore/api/ssc/EXM/Message endpoint with additional data.
I added a new class
namespace Exm.Extended
{
[ServicesController("EXM.Message")]
public class ...
0
votes
1answer
45 views
Is there any way to update the response of a controller action by pipeline process?
Is there any way that I can update the response of a controller action by pipeline process?
In httpRequestEnd or httpRequestBegin for example
P.S:
I'm using Sitecore 9 update 1 included EXM. I created ...
0
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0answers
16 views
Personalization in EXM works Partially in sitecore 9.0.1
I just Created a sample newsletter regular email campiagn with personalization. The Rule I added is When the current month is . The mail is sent successfully. But When I View the mail, the mail Shows ...
0
votes
1answer
60 views
Export sent email campaigns to csv
Could you please help with my problem I'm facing now.
I'm using Sitecore 9 update 1.
The requirement is to add a button to the Sent Email Campaign detail page named "Export To CSV". After ...
0
votes
1answer
29 views
Determine List of Unsubscribers - EXM/List Manager
Sitecore 9.2
How can I determine which user has unsubscribed via a sent campaign?
Looking at xdb shards I see ListSubscriptions facet key and I see when a user is added and active.
Something like ...
0
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0answers
64 views
EDS.Notifications.YouDoNotHaveTheNecessaryAccessRights
I have successfully been able to create a new automated email campaign and activated as well. The newly created email campaign is also listed in the dashboard list in the Automated link under Email ...
0
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1answer
58 views
Sitecore Forms Extension 2.2.1
In Sitecore 9.1.1 XP1 on CM server
Forms Extension 2.2.1, Send Email submit action gives error:
ERROR Object reference not set to an instance of object.
Exception: System.NullReferenceException
...
0
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0answers
32 views
Sitecore.EDS.Core.Exceptions.InvalidMessageException error while using EXM
Environment: Sitecore 9.2 & SXA 1.8
I have created an Automated Email Campaign while running the quick test I am facing this error:
2916 16:47:37 INFO Registered email: {personal-email-here}
...
0
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1answer
18 views
Sitecore package of EXM automated message
Sitecore 9.1.1
What files need to be included in Package designer if I want to export my EXM automated messages from environment X to Y?
Thanks
0
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0answers
25 views
How to set up a two-step workflow for email approvals
When an email campaign gets created we want the content and the recipient list which has been added to the campaign to be reviewed by some other team member /user role.
So that the content is reviewed ...
1
vote
0answers
33 views
Failed to remove contact '{7A4C0334-B88B-47C4-9355-2F8777B2C0AE}' from any include lists
We are trying to send email using EXM. We have created Segmented list and We can see contacts in the list. We have set up the email campaign. Initially we see all the contacts in the include list but ...
0
votes
1answer
39 views
Set EXM layout directory location
I have updated the location of "SampleNewsletter" directory location to allow seamless integration in my builds but it looks like in the message editor , only layout.cshtml is updated and the other ...
0
votes
1answer
35 views
In Sitecore Forms Extensions for 9.1, can I get special characters to work?
Sitecore Forms Extensions version 2.2.1 in Sitecore 9.1.1
Our sent out email has decoded special characters in the input text fields, like 'ö' is in mail 'ö ;'
Anyone know how I can get past ...
0
votes
1answer
27 views
Rendering Parameters on EXM missing in CE tree
When you are creating an email campaign on EXM, and go to the message tab, and select the body of message, then select one of the renderings, More, Edit component Properties, Add a rendering Parameter:...
0
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1answer
29 views
Reset EXM 9.0.2 to its OOTB state
I've started work on a site that is being upgraded from 8.1.1 -> 9.0.2 and I need to implement some EXM templates. It looks like during the initial content migration process the OOTB 9.0.2 EXM content ...
0
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0answers
40 views
Extending ContactsController and ContactDataModel for List Manager Fields
Version: Sitecore 9.2
I have added a column Title in core sitecore/client/applications/list manager/lists/contact list and added DataField as Personal_Title (built-in facet). But data does not show ...
1
vote
1answer
53 views
Exm OOTB Insert Tokens
For Exm's insert token, is it possible to use OOTB contact facets? I.e. Personal_Title, Personal_Gender or only
$email$
$fullname$
$firstname$
$lastname$
$name$
$phone$
If this is the case, ...
0
votes
0answers
28 views
Predefined Facets Mapping - List Manager
I am following the docs for implementing a predefined facet. I am confused involving the mapping. I have added the relevant fields in the core db (predefined facet = "Personal-Title", added ...
1
vote
1answer
51 views
Can the Personalization checkbox be set to checked by default?
In EXM under delivery tab there is a Personalization checkbox. Can it be set to checked by default? This is on a 9.0.2 installation.
0
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0answers
8 views
EXM Version for Sitecore 9.0 rev. 171002 (9.0 Initial Release) [duplicate]
Could you please suggest which version of EXM is compatible for Sitecore 9.0 rev. 171002 (9.0 Initial Release)?
In the Sitecore portal, I did not find EXM version which is compatible for Sitecore 9....
0
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1answer
107 views
Unable to see custom facet in List Manager Campaign dashboard
I have implemented a custom facet. I see it in the list manager importer but am unable to see it on the List campaign Dashboard.
I have created a TestFacet.
public class TestFacet : Facet
{
...
0
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0answers
19 views
We are a sitecore 9.1, EXM 3.5 user and need to know why a recipient is suddenly appearing in the Failed Recipients List for an automated email set
We have emails that send daily as part of a submit button clicked on a set of forms. The email is sent to two entities and has worked forever. jrose@xxx.edu;emailgroup@xxx.edu
As of a few days ago ...
0
votes
1answer
61 views
I am getting error for email connection setting in sitecore
Changes smtp setting in Sitecore.EDS.Providers.CustomSMTP.config, Is any other thing to change for email experience connection
0
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0answers
16 views
Modify the Recipient Tab of the Local Campaign Builder in Sitecore
I need to add some instructional text and a checkbox in the Recipient table of the Local Campaign Builder. I do not want to create a new layout/rendering/tab , I just want to add a div with some ...
0
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0answers
43 views
Segmented lists - problem with rules
has anyone of you already worked with segmented lists?
We have the problem that sometimes the rules are executed and sometimes not. We implemented a custom rule, which checks values in a custom ...
1
vote
1answer
116 views
How can I see subscribe and unsubscribe list in sitecore database
Where is the following EXM information stored in Sitecore database (version 9.2).
Subscribe list
Unsubscribe list
I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
0
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0answers
42 views
How to read custom token value inserted in message when user opens/clicks a link in email or when Email gets bounced.?
I m sending emails programmatically using EXM client API. While sending emails we are inserting few custom tokens to replace Email field values.
Among them, we have inserted one 'unique id' in each ...
0
votes
0answers
53 views
Why does “Re-Index Tree” sometimes trigger indexing of message statistics
We are using Sitecore 9.0-Update-1 with EXM enabled. We are not exploiting any EXM features yet, but I have noticed that when selectively reindexing a part of the tree in Content Editor, it sometimes ...
1
vote
1answer
109 views
Get access to contact ID in EXM email
I need access to the contact id in my emails. I currently use the tracker in a rendering controller, but it only runs once for all emails. (Wondering if caching is turned on or I need to open enable ...
1
vote
2answers
98 views
Problems sending “change of email address” email using EXM
I'm writing some code that will send 2 emails (using EXM) when a user updates their email address. 1 email goes to the original email address, and the other goes to the new email address.
The ...
1
vote
1answer
171 views
EXM Error - System.UriFormatException Message: Invalid URI
I'm getting this error when trying to send an email campaign, so I've debuged the pipeline Sitecore.Modules.EmailCampaign.Core.Pipelines.GenerateLink.SetServerUrl and came to conclusion that the ...
3
votes
2answers
96 views
How to get Exm Messages(Message Id, subject, status) sent to each individual XDb contact programatically?
I m sending mails to each individual contact programmatically using EXM with the help of EXM client API
Now I need to get the list of emails sent to each individual user without customization
In ...
1
vote
2answers
127 views
Does Sitecore's EXM render the email body content as HTML?
In Sitecore's EXM, I am creating a new email campaign as Plain Text Message.
For this message type, the Body field seems to support text only.
However, when I added images and links:
In the preview ...
2
votes
0answers
68 views
How can I throttle the output of EXM to a custom SMTP?
I need to throttle the output of EXM in a test environment. Is there a configuration that will allow me to set a max output (# emails per XX seconds)?
0
votes
2answers
160 views
EXM custom email template not showing up
I followed this article to create a custom email template: https://doc.sitecore.com/developers/exm/90/email-experience-manager/en/walkthrough--building-a-custom-message-template.html
However, it's ...
1
vote
2answers
354 views
Programmatically sending emails with dynamic content using EXM
We have a requirement to programmatically send 'content sharing' emails using EXM. These emails are to include content from several selected content pages (title, intro, link).
I'm an EXM novice and ...
1
vote
2answers
151 views
EXM CD RedirectUrlPage return Null
I've set up a Sitecore 9 instance in Scaled-Multisite Environment. I sent an email campaign through the EXM but I got an error when I tried to click on the link inside the body email.
Error in ...
4
votes
0answers
39 views
Bounce 0 & Delivery 100% in EXM when that isn't true: need to edit a config?
I've read through others' issues and responses, but have not seen a reference to the config file, Sitecore.EDS.Providers.CustomSmtp.Sync.config. We have set up a pop3 server and checked collect ...
0
votes
1answer
55 views
EXM Previewing tokens from custom facets
I'm trying to enable tokens from custom facets inside the RTE for the body in preview, they are working fine in the subject but have not been able to make them work inside the message body.
Here is ...
