Questions tagged [exm]
Email Experience Manager (EXM) is the successor of Email Campaign Manager (ECM). EXM allows you to create personalized email campaigns, do A/B testing and view detailed analytics reports.
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19 views
Add recipient list in EXM programmatically - Sitecore 9.1.1
I was looking for how to add a list to the Included Recipient List section to an EXM MessageItem programmatically.
In Sitecore 8.2 you could do
MessageItem.RecipientManager....
-1
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0answers
33 views
How to Update data source of a template's standard value programatically?
I am working on EXM and my requirement is that i want to set data source of Message Root Dynamically. When ever someone create an item based on a particular template that should be set as datasource ...
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37 views
Create EXM campagin dynamically
I am using sitecore 9.1.1 and I have created a custom newsletter template for EXM and I am able to create Email campaigns absed on this template now my requirement is that i have a data template and i ...
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0answers
13 views
EXM Error: TypeError: ribbonFrame is undefined
I am using Sitecore 9.0.2. I have created custom EXM template using below links:
https://doc.sitecore.com/developers/exm/90/email-experience-manager/en/walkthrough--building-a-custom-message-template....
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0answers
23 views
Pipeline threw a ContactLockException. Processing the task will be retried later
In my system I have 200+ automated emails which needs to be triggered to all registered user (based on condition) overnight. However, few emails are not getting send and getting stuck. I have manually ...
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1answer
57 views
Item Created Event for Web database and send email
I have a requirement to send a email to subscribers once a blog will be available publicly. Requirement is very specific that email will be send only one time when item is created, not on update or ...
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2answers
62 views
EXM Custom Unsubscribe
We have developed a custom unsubscribe functionality.
So, instead of Unsubscribe.aspx which is by default, we would like the control to hit Newsletter.aspx.
The redirection is proper and with ...
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0answers
47 views
EXM issue : Failed to send '579dc3d4-4aee-4308-af71-f5202483356f' (messageid) to 'website PII removed'
We have a setup where we send the reports to customer using EXM in sitecore 9.
I keep getting exception in EXM log where its unable to deliver all mails to recipients.
ERROR [AutomatedMessageHandler] ...
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1answer
34 views
List Manager considers 2 entries with same first and last name, same contact
I tried to use EXM and upload CSV file which contains first name, last name and Email for two contacts with the same first name and last name but 2 different mails.
Sitecore considers them as they ...
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0answers
42 views
EXM Unsubscription - cannot resolve contactid or messageId from ec_eq parameter
In Sitecore 9.1, we have custom unsubscription logic where we need to get the messageId and ContactId from ec_eq parameter in the query string.
We are using below code for the same
...
2
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1answer
65 views
How to solve ambiguous constructors when trying to start Sitecore
We have a local Sitecore 9.0.2 installation that is relatively vanilla. It is currently failing to load the Configuration Manager because of the following error message.
Server Error in '/' ...
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2answers
48 views
Does the Email Preference Center have presentation details to edit?
I'm documenting an EXM setup for Sitecore 9.1 and would like to use the new Email Preference Center. The requirements for setting up a subscription page include the ability to list out certain ...
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1answer
69 views
List Manager not indexing contacts after CSV import
I am using EXM, and trying to upload contacts via List Manager.
After uploading csv I found that recipients are still 0 so I opened log file and I found some Exceptions like that and I would like if ...
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0answers
32 views
Recipients in EXM count is always 0 [duplicate]
I tried to use EXM in siteore and I uploaded CSV file I already got message that was "Contacts expected to be imported are 2" but "Recipients" are still 0 like in attached Images so I can't complete ...
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0answers
26 views
Sitecore EXM Sent Email Campaign Reports are not updating [duplicate]
I am using Sitecore9Update2 and configuring EXM in localbox.I am able to sent emails but reports are not updating.
6
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1answer
88 views
Unsubscribe pipelines in EXM
We are running Email Experience Manager in Sitecore 9.1 with custom processors in the UnsubscribeFromList & UnsubscribeFromAllEvent pipelines in order to sync email subscriptions to a 3rd party ...
6
votes
2answers
86 views
How to use HTML markup in CustomTokens of automated messages?
I use ClientApiService from Sitecore 9.1 to send e-mails programmatically and I don't use custom facests to store custom token information.
I have automated message based on web item with usage of ...
2
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1answer
27 views
Disabling EXM throws exception in logs about Dimension ID b459a0ca-9f43-4ac1-8e6d-549e2a3de674
We are on Sitecore 9.0.2 upgraded scaled instance. Since we don’t have plans to use EXM module hence we disabled it. After disabling we are getting the following frequent exception in the logs:
...
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1answer
84 views
How to send email to specific user in Sitecore 9.1
I want to have endpoint Email\Email on my sitecore instance which could send email to specific user, so other applications will be able to use email templates from sitecore.
Previously on 8.2 I used ...
2
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1answer
36 views
EXM differences behavior between Sitecore 7.2 and 9.0.2
We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user.
...
0
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1answer
73 views
EXM can't track Opens rate or Clicks rate
I tried to send Email Campaign with first name ,last name and some other fields and I've received emails but still sent email campaign in reports return 0 although I opened email which I received and ...
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0answers
21 views
How to create custom email template in sitecore9.1(Bcc,cc,from..) [duplicate]
In sitecore 8.2 wffm having send email in that by default consisting ( from,cc,bcc mail contact us ), but in sitecore 9.1 there is no choice so , When the form is submitted then email is send to ...
2
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1answer
110 views
EXM headers adding bounce@spe.sitecoremail.com as the sender
As a precaution, our distribution groups have a limited number of email addresses that they will accept messages from. In anticipation of the EXM usage, the email used (e.g. SitecoreExm@domain.com) ...
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1answer
41 views
How to get the current token while creating custom token for more than one facet field?
I'm trying to create custom tokens for more than one facet field.
GetMyCustomFacetValue (this MyCustomFacet facet) is my function to return the responding value to the current token for examlpe ($...
3
votes
1answer
41 views
How to add data from submitted form fields to EXM message template
Sitecore.NET 9.0.2, EXM
Hi there, I am using the Sitecore Forms Extension module (https://github.com/bartverdonck/Sitecore-Forms-Extensions) to allow my client to add file attachments to forms on ...
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1answer
38 views
Idea to send EXM message from WFFM form with custom tokens and recipient based on country
Sitecore 8.2, EXM 3.4
My client would like to send an automated e-mail, triggered by submitting an WFFM form.
This is possible out of the box, however, my client would like the recipient of the ...
1
vote
1answer
75 views
EXM Email Send Failure
I have installed Sitecore 9.1 on my local machine - Windows 10 and trying to run a sample campaign using out of the box EXM using custom smtp (using my gmail server).
The EXM shows a success message ...
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2answers
60 views
Receiving Error “No message id was provided in the request.” during EXM Unsubscribe
I am new to EXM, I am using sitecore 9.0 Update1 and I am able to send the mails via EXM by creating regular Campaign but when I am clicking to unsubscribe its redirecting to home url.
This is the ...
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0answers
88 views
Not able to call an url in a Commerce Plugin
i'm trying to call an endpoint from our Commerce Plugin. The aim is, to trigger an email from the Commerce Plugin by calling an url with some parameters, i tried to use the method ...
1
vote
1answer
23 views
Sending emails in local timezones vs. a single blast
Is there an OOB way to send a single email campaign to recipients in their local timezones vs. sending out a single blast? If not, does anybody have thoughts on how to approach this? Thanks
0
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2answers
59 views
List Manager without EXM
We have a requirement to show/export contacts based on some search criteria. As per my understanding List Manager can be used for the same. However Sitecore has mentioned that "In the List Manager, ...
4
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3answers
97 views
How to transfer EXM campaign and mail between environments?
My customer has prepared an automated campaign on the test environment. The campaign is used in a Form and is working fine on that test environment.
I need to transfer the form and the campaign to ...
4
votes
1answer
62 views
What if we don't want to use the EXM Module on Sitecore 9?
We are configuring Sitecore 9.0.2 in a scaled environment and we don't have plans to use the EXM Module. We know how to disable the EXM module but in that case which all roles can be ignored on ...
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0answers
23 views
EXM 3.4 alternative text encoding issues
We have Sitecore 8.2.0 and EXM 3.4 on it.
There is a bug in regards saving the alternate text (maybe some else fields as well) - it is being saved with wrong encoding.
I am trying to create a regular ...
1
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1answer
124 views
Sitecore 9.1 EXM not recording email clicks [closed]
I am on Sitecore 9.1. I am able to send emails and emails sent and open are being recorded but no emails clicks are being recorded.
The links in the email are being sent through the RedirectUrl.aspx ...
3
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1answer
78 views
Sitecore EXM Security Issues
Hide the create list column in the sitecore exm for particular users.
We tried to add restrictions in core database the text is hiding still it showing the icon.
Is there any way to hide the icon ...
6
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0answers
106 views
Disable EXM dispatch on CM and offload to DDS?
We are implementing an EXM solution for sending bulk mail, but have come across an issue in scaled environments when using a Dedicated Dispatch Server. We have offloaded all dispatch to the DDS by ...
3
votes
1answer
63 views
Email open pixel handler fails in G-Mail
We are running Sitecore 8.2 and EXM 3.4 on it.
I just noticed that If I open the email in the web G-Mail client, all image urls are being replaced by google with some proxy.
For example the initial ...
4
votes
1answer
168 views
Why is sitecore running thousands of sql queries in the background?
When I start up my development site, I can see from SQL server profiler that sitecore (messaginguser) is running about a thousand SQL queries (3400 in 20 sek according to profiler).
The content is ...
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votes
1answer
54 views
Render Razor view in Subscribe / Unsubscribe OOTB emails in EXM
How do we render an EXM Razor view with OOTB Subscribe and Unsubscribe emails?
I'm hoping there is some straight forward setup document on https://doc.sitecore.net/
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2answers
120 views
Subject is empty when try to send few variants of message
When I try to send two or more variants of messages, sending is paused and I get an error in log: subject is empty, although I have set it. But if I send simple message with one variants, message will ...
3
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1answer
63 views
Custom EXM DispatchTask is never executed
I've been following the instructions on how to create custom personalization tokens. After following the instructions everything compiles, and everything seemingly works just fine. I can create a new ...
0
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2answers
107 views
EXM Messages how to insert images in html template
I have created an email template, added the layout and connected it with the .html file.
The .html file has tag with the srs property set.
In my email when we go to EXM the image is missing since I ...
4
votes
1answer
37 views
EXM automated email campaigns showing outdated content
I've got a few automated email campaigns in Sitecore 9.0 Update-2 that I created from existing pages. I've noticed that if I modify the content or presentation of those pages, the automated emails do ...
1
vote
3answers
182 views
EXM report is empty (data is not being captured) in scaled environment
I am working with Sitecore 9.0 update 2 on Azure.
Server is scale out : 1CM and 3CD.
After email campaign is run, we can receive email but reporting is not working.
It doesn't have any data is as ...
2
votes
1answer
317 views
Email campaign paused when dispatch to recipients failed
We have Sitecore 8.2.0 instance with EXM 3.4 on it and during one of campaigns we have experienced strange behavior. The message was sent to more than 41K recepients, however 2 of them were not and ...
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votes
1answer
45 views
Exm error “Could not fetch list of email clients”
Sitecore.NET 8.2 update 7. EXM 3.5. We use custom smtp. This errors have no effects for sending. Could I off it?
Message: The request failed with HTTP status 403: Forbidden.
Source: System.Web....
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votes
3answers
172 views
Getting the email from a form in Sitecore EXM
The team wants to use sitecore forms for its site's transaction. One of the requirements is to use sitecore's Automated email campaign to send the confirmation email of a successful registration.
How ...
1
vote
1answer
150 views
exm error pauses the sending of letters
Sitecore 8.2 update 7, Exm 3.5
In the EDS log we see this:
MessageTaskRunner worker thread 4 11:10:59 ERROR SendEmailError: ChilkatLog:
SendEmail:
DllDate: Aug 31 2017
ChilkatVersion: 9.5.0.69
...
6
votes
1answer
337 views
How does Sitecore EXM track the Email Opens Rate?
I am using EXM Version 9.0.1, with Sitecore 9 update 1 installation.
I have created the campaign and want to track the email open rate in the report section, but my Email open rates are not capturing ...
