Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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9 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
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28 views

Exact steps to create the custom segmentation rule in Sitecore 9.0

I went through many Sitecore docs for creating the custom segmentation rule but by going through them I am lost to find the exact steps for creating a custom segmentation rule. In actual, I want to ...
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25 views

How to filter the contacts who has hit the persona on specific page

Suppose, we have two pages one with the content relevant to Microsoft and one with content relevant to Apple. I have applied two profile cards, one on microsoft page and one on apple page. Now, I want ...
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11 views

Sitecore 9 Analytics - pdf downloads tracking not working

I have Sitecore 9 Analytics set up in my machine.All Experience Analytics and Experience Profile works fine.Now i need to track downloaded pdf documents as well. So I have applied 'Download' attribute ...
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32 views

Custom Segment and Filter throwing Object reference error on Sitecore Experience Analytics

I created a custom filter and segment as shown below :- Also I created a custom Segment as shown below :- However when I add it in the core DB as shown below :- I am getting this error instead of ...
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48 views

Does excludedUserAgents support wildcards?

Sitecore docs says: You can create a list to assign custom user agents and IP addresses to exclude in the Sitecore.Analytics.ExcludeRobots.config file. You can manually edit this list by adding the ...
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14 views

Clicking on Experience profile takes me to /sitecore/service/xdb/disabled.aspx

Below issue is in: on developer machine, installed sitecore 9.3 XP scaled. /admin/showconfig.aspx shows that xDB and tracker are enabled. But when I click on experience profile or experience ...
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46 views

How to fix “Session with Id xxxx has reached the max page threshold of 50.” warning

Since launching a v9.0.2 scaled site, I've seen this warning many times in the logs: 10076 09:52:45 WARN Session with Id xxxxxxx has reached the max page threshold of 50. If you see this message ...
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20 views

Enabling Idexing for the Annonymous Contacts on sitecore 9.1 [duplicate]

I tried to use the Sitecore Goals in my site and it is working fine with logged-in users but it is not working with annonymous users so I applied the steps of enabling indexing for annoynmous contacts ...
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26 views

Get Sitecore From submission attempts

I'm using Sitecore 9.1 and SXA 1.8, I created a simple Sitecore form with submit button, I want to disable the submit button after certain count of submission, Is it possible to achieve this in an OOB ...
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35 views

Trigger Goal on Sitecore Item does not appear in Experience Analytics

I am working with Sitecore 9 update 1, I have created a Goal, deployed and published it. After that, I have applied goal on Home page and other Sitecore pages, the document I followed https://doc....
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28 views

Sitecore Analytics not working in Sitecore 9.2 JSS Application

I have enabled the following settings <setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" /> <setting name="Xdb.Enabled" value="true" /> ...
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30 views

Sitecore 9.3 Channels and Referring Sites not updated

I am using Sitecore 9.3 and when trying to open the site from external social site, user is redirected to identity server for login then redirected back to the site. when i checked the database i ...
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56 views

See all goals in Experience Analytics

All Goals list view control in /sitecore/shell/sitecore/client/Applications/ExperienceAnalytics/Dashboard/Conversions/Goals shows only the latest 100 goals regardless of date range. API request does ...
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42 views

what is the impact of disabling Tracker on Sitecore OOTB Marketing Analytics reports

Is it possible to see the sitecore OOTB Marketers Analytics reports like the Page View visit after disabling Tracker only (Xdb.Tracking.Enabled = "false")
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162 views

SC_ANALYTICS_GLOBAL_COOKIE Disable based on cookie consent

I'm trying to disable/remove the SC_ANALYTICS_GLOBAL_COOKIE based on an opt in cookie. I have updated the Sitecore.Analytics.Tracking.config to add a custom extension to disable analytics and delete ...
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25 views

Update Sitecore Contact Programmatically :For Users on a Shared Computer

I am using Sitecore API to identify and update the contact with a Member ID value Post login. But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
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20 views

Export search terms from Internal Search report on Sitecore 9.0.1

Our client runs their marketing site on Sitecore 9.0.1 on Azure(PaaS). They want us to export the data they see on the table at the bottom of "Behavior/Internal Search" page of the Experience ...
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63 views

No data recorded in Experience Analytics

We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below): 2 servers as Content Management role 2 servers as Content Delivery role 2 servers as others roles (...
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29 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
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21 views

How to show more than one language's data/metric in sitecore 9.1 experience analytics?

In my Sitecore web application I have 2 languages, English and french Canadian. It's a multilingual site. Analytics is enabled for this. When end user visits site when English option is selected, I am ...
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29 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
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1answer
72 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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39 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...
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201 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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59 views

Experience Analytics graph cannot be displayed due to a server error

I am trying to configure a CM + Process Server for Sitecore 8.2 Update-6. We are on Sitecore Managed Cloud M3. I went through the steps in the documentation and enabled/disabled all relevant configs ...
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29 views

Is it possible to have custom Conditions for Analytics Filters

I am using Sitecore 8.1 rev. 160519. I have been trying to implement custom Segment Filtering based on fields from the Analytics Index; however redeploying the Segment(s) fails on Sitecore.Rules....
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48 views

Sitecore Tracking Formbuilder and Field-tracking URL instated of Actual URL in Page Event

I have enabled the Sitecore Analytics and Saving the Contact in XDB. Whenever a contact Visit the Site and Submit the forms then their Details are tracked in Experience Profile but the URL is ...
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16 views

TypeLoadException on all custom rules that don't use the basic RuleContext type

I'm using Sitecore 8.1 rev 3. I created my custom fields inside sitecore_analytics_index. I have thus created custom Conditions that can be used to create Analytics Filters based on them, as per this ...
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62 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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20 views

Do we need include any additional changes for configuring Sitecore Analytics in a Multisite environment?

After adding Site Definition for multi-site environment in Local, Sitecore Experience Analytics data not getting captured. Added a new Site with the usual Site Definition attribute. Have set ...
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20 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
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60 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
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39 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
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1answer
46 views

Is there a way to configure Sitecore Analytics to support multi tenants?

The Helix documentation (https://helix.sitecore.net/principles/multi-site/tenants.html) states that: "Sitecore Analytics only allows analytics to be broken down by site and thus not by tenant." Is ...
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1answer
39 views

Custom segmentation based on custom user fields

I am running Sitecore 8.1 rev 3. I have indexed the values I want to segment against in an index, but those are associated to each user profile - not against a Contact. I can, however, easily ...
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31 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
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1answer
32 views

Custom SubsiteFilter on Experience Analytics

We are currently checking how we can restrict a Marketer Role for a specific site on our Sitecore Environment to view the reports being shown in the Experience Analytics Dashboard. However, as for ...
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39 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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1answer
43 views

Rebuild Reporting DB in scaled environment takes moretime

I have rebuilt the reporting DB in sitecore 9.1,For 60000 records it takes more than one-day,Which was not accepted by client. Please let me the process how could I improve the performance of ...
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25 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
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292 views

Sitecore Analytics not working - Sitecore 9.1 [duplicate]

Post Installation of Sitecore 9.1 I copied the Sitecore Website folder to a different location and created a new site (say local.sitecore.com) based on that folder. Sitecore Analytics is not working ...
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1answer
124 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
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2answers
113 views

Where to see the Sitecore 9 Form Analytics data?

I have created a Sitecore 9 form. In that form, I have added three custom submit actions Save to Database (Default). Save to Custom Database CRM API Data posting. I have posted some data in that ...
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56 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
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1answer
36 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
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1answer
377 views

Change value of SC_ANALYTICS_GLOBAL_COOKIE to false

Can we override SC_ANALYTICS_GLOBAL_COOKIE through code? Meaning, in my configuration file I set to true, through code I want to set it to false for a particular user. Is it possible?
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74 views

Flow of data from email to the EXM dashboard [closed]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
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101 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
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58 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...

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