Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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84 views

Sitecore.Analytics.Model.Framework.Element is obsolete - What is the replacement

In Sitecore 9.3 Sitecore analytics, if I try and inherit Element, I see an obsolete message: Assembly Sitecore.Analytics.Model, Version=14.0.0.0 [Obsolete("Will be removed in the next version.&...
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24 views

How to use contactRepository in Sitecore 9.3 analytics

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3 Some of the xdb repository not working in Sitecore 9.3 analytics. For Example :tracking/contactRepository, tracking/...
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1answer
39 views

LeaseOwner and LockAttempt does it work in Sitecore 9.3 Analytics

I am working on Sitecore Analytics Contact code Upgrade from Sitecore 8.2 to 9.3 After upgrading latest dlls and adding XConnect assemblies, I am getting issue in some scenario LockAttemptResult is ...
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1answer
32 views

Upgrade for Sitecore Analytics in Aggregation

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics.aggregation reference to target version 9.3, I'm getting the error The type or namespace 'AggregationProcessor' could ...
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15 views

Path analyzer not showing page events triggered by a custom code

I am using Sitecore 9.1 with SXA 1.8.1. I am trying to trigger programmatically a page event via API (the page exists in sitecore however FE for it is built in vue.js) so on FE there are some events ...
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61 views

Sitecore analytics upgrade code issue Sitecore 9.3

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics reference to target version 9.3, I'm getting error on below code. Getting Error in the below code Error message "...
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45 views

Tracking external downloads with Sitecore analytics

I am using Sitecore 9.1.1 with SXA 1.8.1. I have a set of pdfs stored externally but I would like to use Sitecore Analytics to register download page events when someone is downloading the documents. ...
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42 views

MongoDB 4.0.6 setup in Sitecore 9.3

I'm trying to setup mongoDB 4.0.6 analytics in Sitecore 9.3 instead of Default SQL analytics. Are there any detailed guides on setting up mongo db for sitecore 9.3 ? I can't seem to find any ...
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48 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
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47 views

Experience Analytic graphs (API Status code 500) after upgrade

I upgraded an instance from Sitecore 9.1.1 to 10.0 after the upgrade when I enter the experience analytics the graphs don't show and I got those errors The TopTenCampaignsByValue graph cannot be ...
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60 views

need to add custom contact and interaction facets into xConnect using ConvertToXConnectInteractionPipelineArgs

I'm using sitecore 9.1.1. I need to insert custom contact facet and custom interaction facet using below pipeline processor. I have already added custom values successfully in the same processor. ...
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1answer
39 views

custom code written for ConvertToXConnectInteractionProcessor not being hit all the time

I'm using sitecore 9.1.1 and SQL server is used for xDB. in below code I'm adding custom values and this gets executed when I close the browser and interaction is being added into xConnect by default ...
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41 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
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1answer
34 views

How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?

We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
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23 views

Path Analyzer nodes using url instead of item name

Is there a way to have Path Analyzer show a path or url instead of an item name as the title for a node? We have page names that are the same in different parts of the tree, and it would be clearer to ...
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11 views

How to change top goals/pages charts to show top goals/pages for the selected metric?

Currently, the Sitecore Analytics line graphs for Top Goals and Top Pages (and likely others) display the top 8 goals/pages by visit regardless of which metric is selected when they should really ...
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28 views

Unable to preview component variant

We're looking to set up an A/B test for a JSS component from the Experience Editor. We made a component variant that uses a different data source item. We are unable to preview the component variant. ...
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16 views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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154 views

ERROR: Exception when executing agent aggregation/aggregator( Execution Timeout Expired)

I'm getting Execution Timeout Expired I tried below with no chance : increase the time out on the connection string. Set ping enabled to false. Set the Ping Maximum Response Time (seconds) to a large ...
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13 views

Sitecore geoip Update postalcode when postalcode is N/A

We are using Sitecore 8.2 update 7. I have a scenario. I get postalcode as "N/A" in analytics.GeoIps collection. I'm using Maxmind as the custom lookup provider. In the maxmindd pipeline, I ...
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26 views

Sitecore 9 Analytics - added user agent in the <excludedUserAgents> not working

We have Sitecore 9.0.2 based UAT and Live website in Azure PaaS environment. Before some time we have configured Sitecore analytics tracking in UAT and Live both. Now what happened is in both ...
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27 views

Sitecore 9 Analytics Dashboards - export dashboard data

We have Sitecore 9 Analytics set up and users/downloads information has been tracked and showing to the Experience Profile and Experience Analytics dashboards. How we can export these Experience ...
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23 views

Marketing Definitions are not returned in CD instance from both Tracker and Marketing Definition Manager in Sitecore context

I have tried to retrieve newly created definitions such as Goals, Outcomes, Profiles using Tracker.MarketingDefinitions.Outcomes[newdefnitionid] Tracker.MarketingDefinitions.Goals[newdefnitionid]. ...
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1answer
73 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
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31 views

How to filter the contacts who has hit the persona on specific page

Suppose, we have two pages one with the content relevant to Microsoft and one with content relevant to Apple. I have applied two profile cards, one on microsoft page and one on apple page. Now, I want ...
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41 views

Custom Segment and Filter throwing Object reference error on Sitecore Experience Analytics

I created a custom filter and segment as shown below :- Also I created a custom Segment as shown below :- However when I add it in the core DB as shown below :- I am getting this error instead of ...
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68 views

Does excludedUserAgents support wildcards?

Sitecore docs says: You can create a list to assign custom user agents and IP addresses to exclude in the Sitecore.Analytics.ExcludeRobots.config file. You can manually edit this list by adding the ...
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17 views

Clicking on Experience profile takes me to /sitecore/service/xdb/disabled.aspx

Below issue is in: on developer machine, installed sitecore 9.3 XP scaled. /admin/showconfig.aspx shows that xDB and tracker are enabled. But when I click on experience profile or experience ...
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193 views

How to fix “Session with Id xxxx has reached the max page threshold of 50.” warning

Since launching a v9.0.2 scaled site, I've seen this warning many times in the logs: 10076 09:52:45 WARN Session with Id xxxxxxx has reached the max page threshold of 50. If you see this message ...
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21 views

Enabling Idexing for the Annonymous Contacts on sitecore 9.1 [duplicate]

I tried to use the Sitecore Goals in my site and it is working fine with logged-in users but it is not working with annonymous users so I applied the steps of enabling indexing for annoynmous contacts ...
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31 views

Get Sitecore From submission attempts

I'm using Sitecore 9.1 and SXA 1.8, I created a simple Sitecore form with submit button, I want to disable the submit button after certain count of submission, Is it possible to achieve this in an OOB ...
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125 views

Trigger Goal on Sitecore Item does not appear in Experience Analytics

I am working with Sitecore 9 update 1, I have created a Goal, deployed and published it. After that, I have applied goal on Home page and other Sitecore pages, the document I followed https://doc....
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71 views

Sitecore Analytics not working in Sitecore 9.2 JSS Application

I have enabled the following settings <setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" /> <setting name="Xdb.Enabled" value="true" /> ...
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1answer
44 views

Sitecore 9.3 Channels and Referring Sites not updated

I am using Sitecore 9.3 and when trying to open the site from external social site, user is redirected to identity server for login then redirected back to the site. when i checked the database i ...
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1answer
79 views

See all goals in Experience Analytics

All Goals list view control in /sitecore/shell/sitecore/client/Applications/ExperienceAnalytics/Dashboard/Conversions/Goals shows only the latest 100 goals regardless of date range. API request does ...
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50 views

what is the impact of disabling Tracker on Sitecore OOTB Marketing Analytics reports

Is it possible to see the sitecore OOTB Marketers Analytics reports like the Page View visit after disabling Tracker only (Xdb.Tracking.Enabled = "false")
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2answers
991 views

SC_ANALYTICS_GLOBAL_COOKIE Disable based on cookie consent

I'm trying to disable/remove the SC_ANALYTICS_GLOBAL_COOKIE based on an opt in cookie. I have updated the Sitecore.Analytics.Tracking.config to add a custom extension to disable analytics and delete ...
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37 views

Update Sitecore Contact Programmatically :For Users on a Shared Computer

I am using Sitecore API to identify and update the contact with a Member ID value Post login. But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
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31 views

Export search terms from Internal Search report on Sitecore 9.0.1

Our client runs their marketing site on Sitecore 9.0.1 on Azure(PaaS). They want us to export the data they see on the table at the bottom of "Behavior/Internal Search" page of the Experience ...
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3answers
456 views

No data recorded in Experience Analytics

We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below): 2 servers as Content Management role 2 servers as Content Delivery role 2 servers as others roles (...
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1answer
36 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
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33 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
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1answer
210 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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2answers
46 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...
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1answer
389 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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85 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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28 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
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0answers
72 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
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52 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
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1answer
48 views

Is there a way to configure Sitecore Analytics to support multi tenants?

The Helix documentation (https://helix.sitecore.net/principles/multi-site/tenants.html) states that: "Sitecore Analytics only allows analytics to be broken down by site and thus not by tenant." Is ...

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