Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
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No data to display in Experience Analytics [closed]

I am facing a problem which is my experience analytics does not have any data showing to me. Am I forgetting to configure something or anything else?
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FXM Analytics showing incorrect date

Using Sitecore 10.2 I created a local site on Aug 25, 2022, to understand FXM. In FXM, the data for that site shows as 21 Aug 2022. Is this expected? Also, when I refresh that local site incognito, I'...
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Multi tenant and site with Experience Analytics

I have a Question about Experience Analytics. If I create a new tenant and site should it automatically add the newly created site in the Filters dropdown in the Experience Analytics Dashboard? ...
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Page Events not showing in Analyze tab in web database

We are using Sitecore 8.2 with SXA. We can see EVENTS and FAILURE ACTIONS in the Attributes of Analyze tab in pages in master database. (See below screenshots). But it is not showing in the web ...
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Page Event name not getting displayed in Sitecore 9.3

We are migrating from sitecore 8.2 to sitecore 9.3 and having some custom page events to register few actions from our users. While debugging the code we could see the event name, event id everything ...
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Tracking logged users and users roles

Can anyone provide me with working example how to show analytics (Visits, Page views, Page views per visit, etc) for logged users? As I understand there is no OOB solution, so I've tried to implement ...
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Sitecore Analytics Discrepancies with A/B Testing

Within Experience Analytics, it shows this for the # of visits to the page. The date range matches the timeframe of when the A/B test was started (1/25) Within the “Optimization “ tab of the page, ...
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Extending Experience Analytics’ “Internal Search” to show page origin

We were already able to register search keywords via var pageEventData = new PageEventData(name, definitionId) { Data = data, Text = text }; interaction.CurrentPage....
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xconnect collections fails with invalid operation

I'm experiencing problems with sitecore experience analytics for sitecore 9.1. From my site log (see log1) I can see that analytics is trying to send data to xconnect, however xconnect is not ...
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XConnectFacets - Personal facet missing

I am working in Sitecore 9.3 instance. In XConnectFacets, I can see only 3 facets while debugging (see image), I have to updated PersonalInformation of the contact but it is not showing in ...
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3 answers
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How to add a sitenames in the dropdown filter of an Experience Analytics in Sitecore 9.0.1

I am using Sitecore 9.0.1 with SXA 1.7. I want to show the list of Sitenames inside the dropdown filter of an Experience Analytics . How can i achieve this? By default it is showing All sites and ...
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"Could not resolve keys for the segment" in Experience Analytics when using UrlRewrite module

Currently, using UrlRewrite (https://github.com/iamandycohen/UrlRewrite) module adapted for Sitecore 9, but I'm not able to get results due to "Could not resolve keys for the segment 'ba6e2a68-...
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Popular search keywords not being tracked

I am using Sitecore 9.3 and trying to track and display the popular search terms used on the website. However, I am not seeing the search keywords being tracked as intended in Internal search ...
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Sitecore analytics on local dev machine not capturing data

I've been working through setting up XConnect on a local machine. Over a few days I've dug through the logs and fixed configuration issues (broken connections strings copied from another environment ...
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How to filter Experience Analytics for Sitecore goals by page

We are using Sitecore 9.3 and are triggering goals using the sc_trk param on clicks of links/buttons. We would like to be able to have a Filter dropdown of Sitecore Pages within the Goals report in ...
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Where can we set timestamp for experience analytic tracking records?

We are using Experience Analytics for tracking the user activity records. However, it takes time for tracking so we would like to update its timestamp so we can get records as soon as possible but we ...
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Downloads table is empty in reporting DB

I'm using Sitecore 9.1.1. I have a requirement to track the downloads of PDF files across the site. I've marked the required files under the media library with the "Download" event and I am ...
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InteractionAggregation Pipeline doesn't trigger in Sitecore 9.3

I am working on custom analytics aggregation in Sitecore 9.3. I have done all the code and configuration but my custom CentralLoginProcessor is not executing. config file: <?xml version="1.0&...
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Rebuild Sitecore Analytics Index without affecting the Sitecore Experience Platform

I am using Sitecore 8.2 with MongoDb as a Sitecore xDB. In our application, Sitecore Custom Contact Facets being used and data for these custom facets already present in MongoDB. Now I wanted to ...
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1 answer
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How can I determine the goals triggered during a Sitecore campaign to see the effective of the campaign?

I have a situation where we are creating a set of campaigns to improve the conversion of goals through the use of those campaigns. Using Experience Analytics, am I able to directly connect the ...
2 votes
1 answer
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Adding Sitecore 8.2 analytics contact custom facets in Sitecore 9.3

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3. I have some doubts in custom contact facet. The below code written in Sitecore 8.2 analytics. I would like understand the ...
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1 answer
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Sitecore.Analytics.Model.Framework.Element is obsolete - What is the replacement

In Sitecore 9.3 Sitecore analytics, if I try and inherit Element, I see an obsolete message: Assembly Sitecore.Analytics.Model, Version=14.0.0.0 [Obsolete("Will be removed in the next version.&...
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2 answers
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How to use contactRepository in Sitecore 9.3 analytics

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3 Some of the xdb repository not working in Sitecore 9.3 analytics. For Example :tracking/contactRepository, tracking/...
3 votes
1 answer
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LeaseOwner and LockAttempt does it work in Sitecore 9.3 Analytics

I am working on Sitecore Analytics Contact code Upgrade from Sitecore 8.2 to 9.3 After upgrading latest dlls and adding XConnect assemblies, I am getting issue in some scenario LockAttemptResult is ...
2 votes
1 answer
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Upgrade for Sitecore Analytics in Aggregation

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics.aggregation reference to target version 9.3, I'm getting the error The type or namespace 'AggregationProcessor' could ...
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Sitecore analytics upgrade code issue Sitecore 9.3

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics reference to target version 9.3, I'm getting error on below code. Getting Error in the below code Error message "...
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1 answer
127 views

Tracking external downloads with Sitecore analytics

I am using Sitecore 9.1.1 with SXA 1.8.1. I have a set of pdfs stored externally but I would like to use Sitecore Analytics to register download page events when someone is downloading the documents. ...
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1 answer
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MongoDB 4.0.6 setup in Sitecore 9.3

I'm trying to setup mongoDB 4.0.6 analytics in Sitecore 9.3 instead of Default SQL analytics. Are there any detailed guides on setting up mongo db for sitecore 9.3 ? I can't seem to find any ...
1 vote
2 answers
186 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
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190 views

Experience Analytic graphs (API Status code 500) after upgrade

I upgraded an instance from Sitecore 9.1.1 to 10.0 after the upgrade when I enter the experience analytics the graphs don't show and I got those errors The TopTenCampaignsByValue graph cannot be ...
2 votes
1 answer
116 views

need to add custom contact and interaction facets into xConnect using ConvertToXConnectInteractionPipelineArgs

I'm using sitecore 9.1.1. I need to insert custom contact facet and custom interaction facet using below pipeline processor. I have already added custom values successfully in the same processor. ...
2 votes
1 answer
60 views

custom code written for ConvertToXConnectInteractionProcessor not being hit all the time

I'm using sitecore 9.1.1 and SQL server is used for xDB. in below code I'm adding custom values and this gets executed when I close the browser and interaction is being added into xConnect by default ...
2 votes
2 answers
112 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
1 vote
1 answer
56 views

How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?

We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
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1 answer
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Unable to preview component variant

We're looking to set up an A/B test for a JSS component from the Experience Editor. We made a component variant that uses a different data source item. We are unable to preview the component variant. ...
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Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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1 answer
1k views

ERROR: Exception when executing agent aggregation/aggregator( Execution Timeout Expired)

I'm getting Execution Timeout Expired I tried below with no chance : increase the time out on the connection string. Set ping enabled to false. Set the Ping Maximum Response Time (seconds) to a large ...
2 votes
0 answers
38 views

Marketing Definitions are not returned in CD instance from both Tracker and Marketing Definition Manager in Sitecore context

I have tried to retrieve newly created definitions such as Goals, Outcomes, Profiles using Tracker.MarketingDefinitions.Outcomes[newdefnitionid] Tracker.MarketingDefinitions.Goals[newdefnitionid]. ...
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2 votes
1 answer
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Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
0 votes
1 answer
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How to filter the contacts who has hit the persona on specific page

Suppose, we have two pages one with the content relevant to Microsoft and one with content relevant to Apple. I have applied for two profile cards, one on the Microsoft page and one on the Apple page. ...
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Custom Segment and Filter throwing Object reference error on Sitecore Experience Analytics

I created a custom filter and segment as shown below :- Also I created a custom Segment as shown below :- However when I add it in the core DB as shown below :- I am getting this error instead of ...
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131 views

Does excludedUserAgents support wildcards?

Sitecore docs says: You can create a list to assign custom user agents and IP addresses to exclude in the Sitecore.Analytics.ExcludeRobots.config file. You can manually edit this list by adding the ...
1 vote
1 answer
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How to fix "Session with Id xxxx has reached the max page threshold of 50." warning

Since launching a v9.0.2 scaled site, I've seen this warning many times in the logs: 10076 09:52:45 WARN Session with Id xxxxxxx has reached the max page threshold of 50. If you see this message ...
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1 answer
34 views

Get Sitecore From submission attempts

I'm using Sitecore 9.1 and SXA 1.8, I created a simple Sitecore form with submit button, I want to disable the submit button after certain count of submission, Is it possible to achieve this in an OOB ...
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2 answers
416 views

Trigger Goal on Sitecore Item does not appear in Experience Analytics

I am working with Sitecore 9 update 1. I have created a goal, deployed it, and published it. After that, I have applied the goal on the home page and other Sitecore pages, the document I followed is ...
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Sitecore Analytics not working in Sitecore 9.2 JSS Application

I have enabled the following settings <setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" /> <setting name="Xdb.Enabled" value="true" /> ...
1 vote
1 answer
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Sitecore 9.3 Channels and Referring Sites not updated

I am using Sitecore 9.3 and when trying to open the site from external social site, user is redirected to identity server for login then redirected back to the site. when i checked the database i ...
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3 votes
1 answer
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See all goals in Experience Analytics

All Goals list view control in /sitecore/shell/sitecore/client/Applications/ExperienceAnalytics/Dashboard/Conversions/Goals shows only the latest 100 goals regardless of date range. API request does ...
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1 vote
1 answer
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what is the impact of disabling Tracker on Sitecore OOTB Marketing Analytics reports

Is it possible to see the sitecore OOTB Marketers Analytics reports like the Page View visit after disabling Tracker only (Xdb.Tracking.Enabled = "false")
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