Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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21 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...
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20 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
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57 views

Can we migrate Google analytics data to Sitecore xDB?

Currently we are using Google analytics but in future we would like to utilize Sitecore Analytics? Can we migrate past Google analytics data to Sitecore xDB?
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62 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
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36 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...
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64 views

External website & goal setup in FXM doesn't show in Experience Analytics

I've added a subdomain (not the sitecore site) in FXM and Sitecore was able to find its beacon in the tracking script section with this message JavaScript beacon found on the external website. Next, ...
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44 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
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65 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
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34 views

How to disabled analytics tracking for specific type requests?

We do not want certain request to be tracked for analytics data say for example API calls. How we can achieve this using Sitecore config change? We are using Sitecore 8.2 update 3.
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43 views

How to do filtering and sorting on “Pages by URL” in Experience Analytics

Here are my business requirements: I want to track the most visited pages during the last month I want to track the particular page in the Experience analytics I am not able to find any sorting or ...
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70 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
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16 views

Request headers used by Sitecore Analytics

What are the request headers used by Sitecore analytics? I have a requirements to whitelist headers coming into the server. Based on the sitecore link here, I figured by matching it with the possible ...
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18 views

How to give user rights to Sitecore Experience Analytics Dashboard sites dropdown/Site analytics

I want to give user rights per user per website. for example UserA can only see www.jumpintotravel.dk analytics same way UserB can only see www.jumpintotravel.net only. How to give user rights to ...
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48 views

Experience Analytics Dashboard issue, Its not showing the report

I am working on Sitecore 9.0.1 instance, Campaign Creator. I created the campaign and got the tracking key, After appending this key to website URL. I am hitting that URL. And checking my Analytics ...
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65 views

Track contacts in sitecore 9.1

I want to implement the tracking for anonymous contacts and known contacts to my site. How can I Implement ? Is Sitecore 9.1 tracks the known contacts also by default? Or I need to track via code ? ...
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35 views

Custom filtering on default Experience Analytics Dashboard reports

So I am looking into extending a little bit the Sitecore reporting in the Experience Analytics Dashboard by adding an additional (custom) filter. So the filters are: Date Range Filter (pre-existing) ...
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34 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
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43 views

Experience Extractor extracts incomplete data

I'm trying to learn how to use Experience Extractor however I'm running into an issue where the data presented on Experience Analytics and the data extracted are different. Specifically I'm looking ...
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24 views

Presentation details dialog throw error [duplicate]

In core database go to the Item path: /sitecore/client/Applications/ExperienceProfile/Contact/PageSettings/Tabs/Overview when I am going to open presentation details dialog and click on edit as ...
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108 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
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95 views

How to capture and extract data for analytics [closed]

There is a page that lists rewards. Each reward is a Sitecore item and is clickable. Reward details would be displayed in a popup with in the page. User can apply for a reward by clicking on Apply ...
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93 views

Capture analytics data in non-Sitecore websites

Does anyone has any idea how to capture analytics data in Sitecore 8.1 experience profile custom tab from non-Sitecore websites? It would be better if its without using FXM.
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47 views

EXM differences behavior between Sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
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54 views

Experience Analytics page conflict with Glass Mapper

I'm getting the following error message when I go to Experience Analytics from the dashboard in 9.0.2 (rev. 180604). We are using Glass Mapper elsewhere in the application, but there's no ...
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79 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- ...
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236 views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
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262 views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
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298 views

“Could not resolve type name: Sitecore.Analytics.Pipelines.Initialize.ShowXdbInfo, Sitecore.Analytics” during Upgrade from Sitecore 8.1 to 9.1

I'm upgrading from Sitecore 8.1 rev3 to Sitecore 9.1. The error is pretty straightforward, however I have already made sure that the 9.1 version of Sitecore.Analytics.dll - the DLL that contains ...
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52 views

User Interaction is not storing on MongoDb - Once browser is closed

We have a simple Website which has WFFM form, there is no login page. When user is closing browser directly that time interaction is not capturing into MongoDb. Probably session end is not firing. ...
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334 views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
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215 views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
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52 views

Custom FIlter for segment in Analytics Report not working

I'm trying to create a custom segment with a custom filter following the guide from the document link. Specifically I'm trying to create a new segment for the internal search keyword to only get the ...
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1answer
41 views

Analytics Filter Report by Language

I'm trying to extend the filtering options of sitecore analytics report. I've noticed that Sitecore out of the box provides filtering by Site as seen on the screenshot below. I'm using Sitecore 8.2 ...
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54 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
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66 views

Sitecore 9.0.1 Reporting Segment Table not populated

I was trying to build a custom report following this thread http://sitecore-community.github.io/docs/xDB/reports/extending-experience-analytics-reports/ but I'm stuck that segments table of ...
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139 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
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60 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
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91 views

Sitecore 9 Reporting Database records are updating very slow

Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard Analysis So Far: Records are ...
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1answer
241 views

Report database Rebuild ridiculously slow

I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot: After 26 hours 127 items were processed of ...
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1answer
306 views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
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53 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
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208 views

No type was found that matches the controller named 'AnalyticsData'

after publishing my website into my Sitecore instance and going into Experience Analytics I'm getting errors to HTTP calls like this one: Request URL: http://sitecoreproject/sitecore/api/ao/...
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1answer
72 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
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76 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
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3k views

Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...
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58 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
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21 views

'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
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1answer
34 views

How to calculate drop-offs?

I'm new to the analytics part and working on a report to show visitor drop-offs, which in our case is - No. of visitors for a day vs Those who added items to cart vs Went to checkout vs Completed the ...
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269 views

Creating new Dimension and Segment to create a new chart

I am trying to create a new dimension and a new segment to use in my new chart. After many attempts I found this article Create an interaction processor- From this reference I did the following ...
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163 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...