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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
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Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
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39 views

Exception - Sitecore JSS with xDB

Installed Sitecore version 9.1, no error in installation logs and created a new JSS app as referred in the link https://jss.sitecore.com/docs/getting-started/quick-start No issues when accessing the ...
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30 views

Sitecore 9 Reporting Database records are updating very slow

Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard Analysis So Far: Records are ...
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36 views

XDB Custom Facets Integration in the Sitecore Profile

I have starting the implementation of binding the XDB custom facets into Experience Profile. I am stuck on the middle of this implementation, please find below my completed and issued points. 1....
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1answer
79 views

Report database Rebuild ridiculously slow

I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot: After 26 hours 127 items were processed of ...
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1answer
56 views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
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22 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
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1answer
51 views

No type was found that matches the controller named 'AnalyticsData'

after publishing my website into my Sitecore instance and going into Experience Analytics I'm getting errors to HTTP calls like this one: Request URL: http://sitecoreproject/sitecore/api/ao/...
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1answer
33 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
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27 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
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2answers
2k views

Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...
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22 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
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17 views

'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
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1answer
28 views

How to calculate drop-offs?

I'm new to the analytics part and working on a report to show visitor drop-offs, which in our case is - No. of visitors for a day vs Those who added items to cart vs Went to checkout vs Completed the ...
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104 views

Creating new Dimension and Segment to create a new chart

I am trying to create a new dimension and a new segment to use in my new chart. After many attempts I found this article Create an interaction processor- From this reference I did the following ...
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1answer
64 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
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42 views

How to track Page Visit with Query String in Sitecore 9 Analytics?

I am using Sitecore 9.0 update 2, and want to track the Page visits with query string. Currently all pages are tracked without query string and my requirement is to track page visit as new page, if it ...
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1answer
13 views

Offline channel reports not working

In the Experience Analytics, none of the "Offline Channel" reports are showing any graphs for our site. All the reports show - "No data to display". Aquisition - Channels - Offline - Offline ...
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1answer
38 views

Paid keyword reports not displaying any graphs

In the Experience Analytics, none of the Paid Keyword reports are showing any graphs for our site. All the reports show - "No data to display". e.g: Aquisition - Keywords - Top paid keywords ...
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1answer
15 views

Top exit pages by conversions - No data displayed

The following two reports in Experience Analytics do not display any graph and show "No data to display". Behavior - Pages - Exit pages - Top exit pages by conversions Behavior - Page URLs - Exit ...
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1answer
22 views

No data displayed for Device type analytics

In the Experience Analytics, there is the Device section under the Audience tab which shows reports like - Top device types by visit, Top device types by bounces etc. They never showed any data. Are ...
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2answers
126 views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
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1answer
66 views

this.Interaction should not be null Sitecore 9.0.2 Azure

Does anybody recognize this error: "this.Interaction should not be null". It occurs on our server when we execute Sitecore.Analytics.Tracker.Current.Session.IdentifyAs(source, identifier); The ...
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2answers
172 views

How do I track how many users clicked my link?

I have a Sitecore component which displays news headlines and "readmore" link. Once the user clicks on "read more", it shows extra information on the same page. How can I track all the users who ...
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1answer
32 views

Rebuild Sitecore Analytics db in fresh installation

We want to replace our current MongoDB and Sitecore Analytics DB on regular intervals. We are aware that it removes ALL Analytics data. Our plan is to setup a completely fresh Sitecore Analytics SQL ...
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1answer
43 views

Create contacts in Sitecore 7.2

In our project, we are creating users instead of contacts in Sitecore to track users interaction. For that, we need to log in that user in Sitecore first. Can we create contacts instead of users in ...
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2answers
72 views

SItecore 8.0 Personalization doesn't work

I faced a very weird situation. I got a heritage with Sitecore 8.0 web site with analytics enabled. Everything works OK. But now I got a task to enable personalization for some components. I studied ...
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1answer
68 views

Periodically cleanup Sitecore Analytics data

We want to clean up Sitecore Analytics data (MongoDB + SQL) that are old (say 3 months). I already looked at Sitecore ADM and this question However, it seems that Sitecore ADM does not support ...
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135 views

ERROR Aggregation Error

This error has been occurring so frequently (Total no. of occurrences 95982) in the CD server (not CM). Has anyone faced similar kind of problem? 26404 2018:08:03 00:00:07 ERROR Aggregation Error ...
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1answer
72 views

Sitecore_Analytics_Index is Broken

I am getting zero results in Sitecore Experience Dashboard and found that Sitecore gets data using Sitecore_analytics_index and an analytics index that i have is more or less broken, and as far as I ...
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0answers
89 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
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39 views

Outcome Reports does not display graphs in Experience Analytics, but the outcomes are displayed under Experience Profile Activity tab

I have used Sitecore 8.2 rev. 160729 to create the site. I have created outcomes and registered, it was showing under Experience Profile => XXXX (contact) => Activity (Screenshot 1). When We try to ...
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1answer
85 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
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30 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
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1answer
127 views

ListControl/LineChart graphs are not displaying due to a server error in Experience Analytics

Installed Sitecore 9 Update 1 together with Sitecore Experience Commerce 9 Update 1 on my dev VM. When I go to Experience Analytics, I can see these exceptions instead of charts: It is showing this ...
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60 views

Blank Reports for Sitecore Analytics [duplicate]

We have empty reports in Sitecore Experience Dashboard on one of the environments where we have 1 CM and 2 CD servers and we have tried out various things but nothing worked. Reports look something ...
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116 views

Deleted dimension still show up in aggregation process

I have a particular issue with Sitecore 9.0.1. I need to create a custom flexible dimension. Initially I create the dimension and register it in the configuration file. Subsequently I deleted it from ...
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39 views

Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
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1answer
98 views

Getting warning in Sitecore Logs : [Experience Analytics]: Reducing segment

Getting below warning in the Sitecore logs, Current using Sitecore version 8.2 update 4 10688 01:24:44 INFO [Experience Analytics]: Reducing segment: 'd8ba6f18-d0da-4cbb-b51f-8741c0fe9540' on date: ...
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1answer
50 views

How is the top assets by value per visit report actually calculated in Sitecore?

We are using Sitecore ver 8.2.5. I have assigned goals to my various assets that are a part of a campaign. (Whitepaper download, ebook, infographic). All are being tracked in the downloads report,...
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1answer
178 views

Not able to create custom reports in experience analytics

We are trying you create custom analytics reports but not able to show any data in charts. Below are steps fallowed to create custom report, Created custom dimension and segment. Created custom ...
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1answer
80 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display how downloaded those assets....
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144 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
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23 views

Explore sides have no data

I have a multisite where I'm facing something strange. On one of the sites, when I got to Explore there is no data or profiles in the left menu, but it works on the other sides. And an image of where ...
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2answers
192 views

Our website does not create “SC_ANALYTICS_GLOBAL_COOKIE” cookie

Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie I have looked into showconfig and can see <processor type="Sitecore.Analytics.Pipelines.EnsureSessionContext.EnsureDevice, Sitecore....
2
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0answers
32 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
9
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1answer
106 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
4
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1answer
68 views

What Roles we need to assign for an user to access Experience Analytics without any issues?

We have created a user and assigned the below 2 roles Sitecore\Analytics Reporting Sitecore\Developer Please check the below screenshot of the user profile after assigning above 2 roles. We ...
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1answer
33 views

Is A/B test avaible in Experience Manager?

Is A/B test (content,component and page) and related analytics data available in the base Sitecore license, Sitecore Experience Manager?