Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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18 views

Export search terms from Internal Search report on Sitecore 9.0.1

Our client runs their marketing site on Sitecore 9.0.1 on Azure(PaaS). They want us to export the data they see on the table at the bottom of "Behavior/Internal Search" page of the Experience ...
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28 views

Sitecore Experience Profile v9.3.0 - No data recorded in Experience Analytics

We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below): 2 servers as Content Management role 2 servers as Content Delivery role 2 servers as others roles (...
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26 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
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20 views

How to show more than one language's data/metric in sitecore 9.1 experience analytics?

In my Sitecore web application I have 2 languages, English and french Canadian. It's a multilingual site. Analytics is enabled for this. When end user visits site when English option is selected, I am ...
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28 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
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49 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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36 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...
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129 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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47 views

Experience Analytics graph cannot be displayed due to a server error

I am trying to configure a CM + Process Server for Sitecore 8.2 Update-6. We are on Sitecore Managed Cloud M3. I went through the steps in the documentation and enabled/disabled all relevant configs ...
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27 views

Is it possible to have custom Conditions for Analytics Filters

I am using Sitecore 8.1 rev. 160519. I have been trying to implement custom Segment Filtering based on fields from the Analytics Index; however redeploying the Segment(s) fails on Sitecore.Rules....
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34 views

Sitecore Tracking Formbuilder and Field-tracking URL instated of Actual URL in Page Event

I have enabled the Sitecore Analytics and Saving the Contact in XDB. Whenever a contact Visit the Site and Submit the forms then their Details are tracked in Experience Profile but the URL is ...
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16 views

TypeLoadException on all custom rules that don't use the basic RuleContext type

I'm using Sitecore 8.1 rev 3. I created my custom fields inside sitecore_analytics_index. I have thus created custom Conditions that can be used to create Analytics Filters based on them, as per this ...
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44 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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20 views

Do we need include any additional changes for configuring Sitecore Analytics in a Multisite environment?

After adding Site Definition for multi-site environment in Local, Sitecore Experience Analytics data not getting captured. Added a new Site with the usual Site Definition attribute. Have set ...
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17 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
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54 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
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36 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
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42 views

Is there a way to configure Sitecore Analytics to support multi tenants?

The Helix documentation (https://helix.sitecore.net/principles/multi-site/tenants.html) states that: "Sitecore Analytics only allows analytics to be broken down by site and thus not by tenant." Is ...
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35 views

Custom segmentation based on custom user fields

I am running Sitecore 8.1 rev 3. I have indexed the values I want to segment against in an index, but those are associated to each user profile - not against a Contact. I can, however, easily ...
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26 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
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1answer
31 views

Custom SubsiteFilter on Experience Analytics

We are currently checking how we can restrict a Marketer Role for a specific site on our Sitecore Environment to view the reports being shown in the Experience Analytics Dashboard. However, as for ...
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39 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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1answer
37 views

Rebuild Reporting DB in scaled environment takes moretime

I have rebuilt the reporting DB in sitecore 9.1,For 60000 records it takes more than one-day,Which was not accepted by client. Please let me the process how could I improve the performance of ...
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25 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
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89 views

Sitecore Analytics not working - Sitecore 9.1 [duplicate]

Post Installation of Sitecore 9.1 I copied the Sitecore Website folder to a different location and created a new site (say local.sitecore.com) based on that folder. Sitecore Analytics is not working ...
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106 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
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2answers
93 views

Where to see the Sitecore 9 Form Analytics data?

I have created a Sitecore 9 form. In that form, I have added three custom submit actions Save to Database (Default). Save to Custom Database CRM API Data posting. I have posted some data in that ...
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55 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
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1answer
34 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
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1answer
279 views

Change value of SC_ANALYTICS_GLOBAL_COOKIE to false

Can we override SC_ANALYTICS_GLOBAL_COOKIE through code? Meaning, in my configuration file I set to true, through code I want to set it to false for a particular user. Is it possible?
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72 views

Flow of data from email to the EXM dashboard [closed]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
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38 views

How to track email campaign activity by Sitecore EXM?

I am using Sitecore 8.2 update 5 and EXM 3.4.1. I have created email campaign and track the email open rate but when I am going to campaign to see the result, its showing unopened emails. May I know ...
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77 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
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20 views

No parse factory registered for type IDataSource with key “xdb” (Source) error in Experience Extractor

I am using Experience Extractor for exporting analytics report data to Excel.I am using Sitecore 9 update 1 Instance. I installed ExperienceExtractor-0.3.1-8.2 in my instance. After that I tried to ...
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57 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
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2answers
86 views

Analytics not working after duplicating a Sitecore installation to a second server

I'm trying to duplicate my Sitecore installation from CM1 to CM2. After I completed my installation on CM1, I have applied the following steps: Copy wwwroot site folder from CM1 to CM2. Copy Solr ...
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1answer
279 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
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2answers
135 views

Sitecore personalization based on at least two pages visited from set of pages

I am looking to specify a personalization rules in Sitecore 8.2 where at least two pages are visited from a specific set of pages on the websites for example: Content - Home - car loans (1) ...
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73 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...
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2answers
327 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
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1answer
107 views

How do I enable the Internal Search reporting in Sitecore Analytics using the SXA search components?

We are using Sitecore 9.0 and the SXA search components. I have found a few articles that state that you need to register the button click event in the search page controller to turn this ...
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2answers
280 views

Can we migrate Google analytics data to Sitecore xDB?

Currently we are using Google analytics but in future we would like to utilize Sitecore Analytics? Can we migrate past Google analytics data to Sitecore xDB?
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141 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
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53 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...
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1answer
181 views

External website & goal setup in FXM doesn't show in Experience Analytics

I've added a subdomain (not the sitecore site) in FXM and Sitecore was able to find its beacon in the tracking script section with this message JavaScript beacon found on the external website. Next, ...
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92 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
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2answers
206 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
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1answer
147 views

How to disabled analytics tracking for specific type requests?

We do not want certain request to be tracked for analytics data say for example API calls. How we can achieve this using Sitecore config change? We are using Sitecore 8.2 update 3.
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1answer
158 views

How to do filtering and sorting on “Pages by URL” in Experience Analytics

Here are my business requirements: I want to track the most visited pages during the last month I want to track the particular page in the Experience analytics I am not able to find any sorting or ...
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2answers
208 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...

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