Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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1answer
31 views

custom code written for ConvertToXConnectInteractionProcessor not being hit all the time

I'm using sitecore 9.1.1 and SQL server is used for xDB. in below code I'm adding custom values and this gets executed when I close the browser and interaction is being added into xConnect by default ...
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1answer
27 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
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1answer
25 views

How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?

We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
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21 views

Path Analyzer nodes using url instead of item name

Is there a way to have Path Analyzer show a path or url instead of an item name as the title for a node? We have page names that are the same in different parts of the tree, and it would be clearer to ...
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9 views

How to change top goals/pages charts to show top goals/pages for the selected metric?

Currently, the Sitecore Analytics line graphs for Top Goals and Top Pages (and likely others) display the top 8 goals/pages by visit regardless of which metric is selected when they should really ...
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26 views

Unable to preview component variant

We're looking to set up an A/B test for a JSS component from the Experience Editor. We made a component variant that uses a different data source item. We are unable to preview the component variant. ...
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16 views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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81 views

ERROR: Exception when executing agent aggregation/aggregator( Execution Timeout Expired)

I'm getting Execution Timeout Expired I tried below with no chance : increase the time out on the connection string. Set ping enabled to false. Set the Ping Maximum Response Time (seconds) to a large ...
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13 views

Sitecore geoip Update postalcode when postalcode is N/A

We are using Sitecore 8.2 update 7. I have a scenario. I get postalcode as "N/A" in analytics.GeoIps collection. I'm using Maxmind as the custom lookup provider. In the maxmindd pipeline, I ...
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20 views

Sitecore 9 Analytics - added user agent in the <excludedUserAgents> not working

We have Sitecore 9.0.2 based UAT and Live website in Azure PaaS environment. Before some time we have configured Sitecore analytics tracking in UAT and Live both. Now what happened is in both ...
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25 views

Sitecore 9 Analytics Dashboards - export dashboard data

We have Sitecore 9 Analytics set up and users/downloads information has been tracked and showing to the Experience Profile and Experience Analytics dashboards. How we can export these Experience ...
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Marketing Definitions are not returned in CD instance from both Tracker and Marketing Definition Manager in Sitecore context

I have tried to retrieve newly created definitions such as Goals, Outcomes, Profiles using Tracker.MarketingDefinitions.Outcomes[newdefnitionid] Tracker.MarketingDefinitions.Goals[newdefnitionid]. ...
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1answer
61 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
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1answer
31 views

How to filter the contacts who has hit the persona on specific page

Suppose, we have two pages one with the content relevant to Microsoft and one with content relevant to Apple. I have applied two profile cards, one on microsoft page and one on apple page. Now, I want ...
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43 views

Sitecore 9 Analytics - pdf downloads tracking not working

I have Sitecore 9 Analytics set up in my machine.All Experience Analytics and Experience Profile works fine.Now i need to track downloaded pdf documents as well. So I have applied 'Download' attribute ...
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38 views

Custom Segment and Filter throwing Object reference error on Sitecore Experience Analytics

I created a custom filter and segment as shown below :- Also I created a custom Segment as shown below :- However when I add it in the core DB as shown below :- I am getting this error instead of ...
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1answer
58 views

Does excludedUserAgents support wildcards?

Sitecore docs says: You can create a list to assign custom user agents and IP addresses to exclude in the Sitecore.Analytics.ExcludeRobots.config file. You can manually edit this list by adding the ...
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17 views

Clicking on Experience profile takes me to /sitecore/service/xdb/disabled.aspx

Below issue is in: on developer machine, installed sitecore 9.3 XP scaled. /admin/showconfig.aspx shows that xDB and tracker are enabled. But when I click on experience profile or experience ...
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1answer
136 views

How to fix “Session with Id xxxx has reached the max page threshold of 50.” warning

Since launching a v9.0.2 scaled site, I've seen this warning many times in the logs: 10076 09:52:45 WARN Session with Id xxxxxxx has reached the max page threshold of 50. If you see this message ...
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21 views

Enabling Idexing for the Annonymous Contacts on sitecore 9.1 [duplicate]

I tried to use the Sitecore Goals in my site and it is working fine with logged-in users but it is not working with annonymous users so I applied the steps of enabling indexing for annoynmous contacts ...
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1answer
29 views

Get Sitecore From submission attempts

I'm using Sitecore 9.1 and SXA 1.8, I created a simple Sitecore form with submit button, I want to disable the submit button after certain count of submission, Is it possible to achieve this in an OOB ...
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1answer
88 views

Trigger Goal on Sitecore Item does not appear in Experience Analytics

I am working with Sitecore 9 update 1, I have created a Goal, deployed and published it. After that, I have applied goal on Home page and other Sitecore pages, the document I followed https://doc....
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55 views

Sitecore Analytics not working in Sitecore 9.2 JSS Application

I have enabled the following settings <setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" /> <setting name="Xdb.Enabled" value="true" /> ...
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1answer
38 views

Sitecore 9.3 Channels and Referring Sites not updated

I am using Sitecore 9.3 and when trying to open the site from external social site, user is redirected to identity server for login then redirected back to the site. when i checked the database i ...
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1answer
67 views

See all goals in Experience Analytics

All Goals list view control in /sitecore/shell/sitecore/client/Applications/ExperienceAnalytics/Dashboard/Conversions/Goals shows only the latest 100 goals regardless of date range. API request does ...
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1answer
45 views

what is the impact of disabling Tracker on Sitecore OOTB Marketing Analytics reports

Is it possible to see the sitecore OOTB Marketers Analytics reports like the Page View visit after disabling Tracker only (Xdb.Tracking.Enabled = "false")
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2answers
697 views

SC_ANALYTICS_GLOBAL_COOKIE Disable based on cookie consent

I'm trying to disable/remove the SC_ANALYTICS_GLOBAL_COOKIE based on an opt in cookie. I have updated the Sitecore.Analytics.Tracking.config to add a custom extension to disable analytics and delete ...
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0answers
31 views

Update Sitecore Contact Programmatically :For Users on a Shared Computer

I am using Sitecore API to identify and update the contact with a Member ID value Post login. But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
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23 views

Export search terms from Internal Search report on Sitecore 9.0.1

Our client runs their marketing site on Sitecore 9.0.1 on Azure(PaaS). They want us to export the data they see on the table at the bottom of "Behavior/Internal Search" page of the Experience ...
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3answers
287 views

No data recorded in Experience Analytics

We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below): 2 servers as Content Management role 2 servers as Content Delivery role 2 servers as others roles (...
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1answer
32 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
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23 views

How to show more than one language's data/metric in sitecore 9.1 experience analytics?

In my Sitecore web application I have 2 languages, English and french Canadian. It's a multilingual site. Analytics is enabled for this. When end user visits site when English option is selected, I am ...
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31 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
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1answer
153 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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2answers
44 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...
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1answer
344 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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0answers
76 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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0answers
26 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
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0answers
70 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
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46 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
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1answer
47 views

Is there a way to configure Sitecore Analytics to support multi tenants?

The Helix documentation (https://helix.sitecore.net/principles/multi-site/tenants.html) states that: "Sitecore Analytics only allows analytics to be broken down by site and thus not by tenant." Is ...
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1answer
41 views

Custom segmentation based on custom user fields

I am running Sitecore 8.1 rev 3. I have indexed the values I want to segment against in an index, but those are associated to each user profile - not against a Contact. I can, however, easily ...
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0answers
41 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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1answer
46 views

Rebuild Reporting DB in scaled environment takes moretime

I have rebuilt the reporting DB in sitecore 9.1,For 60000 records it takes more than one-day,Which was not accepted by client. Please let me the process how could I improve the performance of ...
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0answers
25 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
2
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1answer
153 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
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2answers
163 views

Where to see the Sitecore 9 Form Analytics data?

I have created a Sitecore 9 form. In that form, I have added three custom submit actions Save to Database (Default). Save to Custom Database CRM API Data posting. I have posted some data in that ...
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62 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
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1answer
37 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
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1answer
496 views

Change value of SC_ANALYTICS_GLOBAL_COOKIE to false

Can we override SC_ANALYTICS_GLOBAL_COOKIE through code? Meaning, in my configuration file I set to true, through code I want to set it to false for a particular user. Is it possible?

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