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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize ...

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5 views

this.Interaction should not be null Sitecore 9.0.1 Azure

Does anybody recognize this error: "this.Interaction should not be null". It occurs on our server when we execute Sitecore.Analytics.Tracker.Current.Session.IdentifyAs(source, identifier); The ...
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2answers
57 views

How do I track how many users clicked my link?

I have a Sitecore component which displays news headlines and "readmore" link. Once the user clicks on "read more", it shows extra information on the same page. How can I track all the users who ...
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1answer
21 views

Rebuild Sitecore Analytics db in fresh installation

We want to replace our current MongoDB and Sitecore Analytics DB on regular intervals. We are aware that it removes ALL Analytics data. Our plan is to setup a completely fresh Sitecore Analytics SQL ...
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1answer
28 views

Create contacts in Sitecore 7.2

In our project, we are creating users instead of contacts in Sitecore to track users interaction. For that, we need to log in that user in Sitecore first. Can we create contacts instead of users in ...
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2answers
53 views

SItecore 8.0 Personalization doesn't work

I faced a very weird situation. I got a heritage with Sitecore 8.0 web site with analytics enabled. Everything works OK. But now I got a task to enable personalization for some components. I studied ...
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1answer
50 views

Periodically cleanup Sitecore Analytics data

We want to clean up Sitecore Analytics data (MongoDB + SQL) that are old (say 3 months). I already looked at Sitecore ADM and this question However, it seems that Sitecore ADM does not support ...
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46 views

ERROR Cannot start analytics Tracker - StatusCode: 403, ReasonPhrase: 'Forbidden'

I have a fresh install of Sitecore v9.0.1 using the ARM templates. Everything seems fine from the outside, but analytics are not being captured and on checking the logs we can see the error below. ...
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47 views

ERROR Aggregation Error

This error has been occurring so frequently (Total no. of occurrences 95982) in the CD server (not CM). Has anyone faced similar kind of problem? 26404 2018:08:03 00:00:07 ERROR Aggregation Error ...
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1answer
32 views

Sitecore_Analytics_Index is Broken

I am getting zero results in Sitecore Experience Dashboard and found that Sitecore gets data using Sitecore_analytics_index and an analytics index that i have is more or less broken, and as far as I ...
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42 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
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32 views

Outcome Reports does not display graphs in Experience Analytics, but the outcomes are displayed under Experience Profile Activity tab

I have used Sitecore 8.2 rev. 160729 to create the site. I have created outcomes and registered, it was showing under Experience Profile => XXXX (contact) => Activity (Screenshot 1). When We try to ...
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1answer
46 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
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26 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
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1answer
56 views

ListControl/LineChart graphs are not displaying due to a server error in Experience Analytics

Installed Sitecore 9 Update 1 together with Sitecore Experience Commerce 9 Update 1 on my dev VM. When I go to Experience Analytics, I can see these exceptions instead of charts: It is showing this ...
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52 views

Blank Reports for Sitecore Analytics [duplicate]

We have empty reports in Sitecore Experience Dashboard on one of the environments where we have 1 CM and 2 CD servers and we have tried out various things but nothing worked. Reports look something ...
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74 views

Deleted dimension still show up in aggregation process

I have a particular issue with Sitecore 9.0.1. I need to create a custom flexible dimension. Initially I create the dimension and register it in the configuration file. Subsequently I deleted it from ...
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33 views

Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
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1answer
60 views

Getting warning in Sitecore Logs : [Experience Analytics]: Reducing segment

Getting below warning in the Sitecore logs, Current using Sitecore version 8.2 update 4 10688 01:24:44 INFO [Experience Analytics]: Reducing segment: 'd8ba6f18-d0da-4cbb-b51f-8741c0fe9540' on date: ...
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1answer
35 views

How is the top assets by value per visit report actually calculated in Sitecore?

We are using Sitecore ver 8.2.5. I have assigned goals to my various assets that are a part of a campaign. (Whitepaper download, ebook, infographic). All are being tracked in the downloads report,...
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1answer
86 views

Not able to create custom reports in experience analytics

We are trying you create custom analytics reports but not able to show any data in charts. Below are steps fallowed to create custom report, Created custom dimension and segment. Created custom ...
5
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1answer
67 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display how downloaded those assets....
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113 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
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22 views

Explore sides have no data

I have a multisite where I'm facing something strange. On one of the sites, when I got to Explore there is no data or profiles in the left menu, but it works on the other sides. And an image of where ...
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2answers
120 views

Our website does not create “SC_ANALYTICS_GLOBAL_COOKIE” cookie

Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie I have looked into showconfig and can see <processor type="Sitecore.Analytics.Pipelines.EnsureSessionContext.EnsureDevice, Sitecore....
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0answers
28 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
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1answer
71 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
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1answer
44 views

What Roles we need to assign for an user to access Experience Analytics without any issues?

We have created a user and assigned the below 2 roles Sitecore\Analytics Reporting Sitecore\Developer Please check the below screenshot of the user profile after assigning above 2 roles. We ...
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1answer
29 views

Is A/B test avaible in Experience Manager?

Is A/B test (content,component and page) and related analytics data available in the base Sitecore license, Sitecore Experience Manager?
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1answer
34 views

Engagement value assignment to group or multiple pages [closed]

How to set up an engagement value to multiple pages? Example: Assign the same value to all "product pages view" or all "add to cart" event
4
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2answers
554 views

How to clean up analytics data?

Is there a way to remove all the Analytics data? Our instance will go live soon and we would like to start capturing data afresh. I tried rebuilding the database (secondary reporting) using the ...
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1answer
124 views

“Reach” statistic in “Personalized Experience” dialog of Experience Editor is not showing correct values

I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
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0answers
209 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
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0answers
100 views

Sitecore Analytics could not find assembly reference

I am facing an issue with Sitecore analytics. I have referenced correct version of analytics dll into the solution. still, it's throwing an error message: Could not load type 'Sitecore.Analytics....
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1answer
45 views

Sitecore Clickstream Analytics

We have requirement where we do need get Clickstream report for various Sitecore pages where each and every single click needs to tracked in Analytics system like Page,component and link clicked ...
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2answers
175 views

Sitecore analytics is not working after doing changes in IIS Url Rewrite Module

Client wanted to have a trailing slash at the end of urls and it should be redirected with 301. I have configured in IIS Url Rewrite and It is working fine as expected but I am getting an issue in the ...
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107 views

Accessing Sitecore Analytic Data using Web API in Sitecore 9

I'm new to this concept and I'm looking for a way to get Sitecore Analytic data using Web API. Is there an API already defined in Sitecore which I can access and use on my project? Should I create ...
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1answer
162 views

How to add item in contact custom facet List type property

I have created a custom facet model with Sitecore 9.0.1 & xConnect. My contact custom facet contains a property of List<string> which I want to populate with different values while contact ...
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2answers
118 views

Analytics showing ajax calls as page view events. How to prevent that?

After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile. Why this is happening? ...
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2answers
87 views

Sitecore.ListManagement.ListManagerGetContacts Recipient list is always null EXM

I am trying to create an EXM campaign. Somehow, I can send a test e-mail but it always fail, when I try to send it to a list of recipients. What I did: 1- Create a new list by uploading a CSV file (...
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1answer
60 views

Where has Tracker.CurrentVisit.Profiles migrated to?

I see a lot of examples around where people are using Tracker.CurrentVisit.Profiles in their code. Those examples seem to be using older versions of Sitecore. Does anyone know where that collection ...
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1answer
120 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
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1answer
56 views

What is Sitecore Analytics Database used for

I have my Sitecore multisite up and running.(Version 8.2).The values and data are populated on both Mongodb and SQL databases.But May I know what is the use of Analytics Database stored on the SQL ...
4
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1answer
94 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
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0answers
56 views

Can you customize the definition of Bounce rate?

Currently the definition of Experience Analytics is having to do with the user only visiting once to a page. The client wants to extend this to include time and perhaps more other criteria. I know I ...
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2answers
502 views

SC_ANALYTICS_GLOBAL_COOKIE domain name in multisite

I have a multisite configuration running SC8.2u2. All sites have a common domain name xxx.com, however the SC_ANALYTICS_GLOBAL_COOKIE domain name on sub-sites is set to the sub-domain accounts.xxx.com ...
1
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1answer
58 views

Differentiating Users in Sitecore from different Machine

I have a local Sitecore (version 8.2 ) instance named homepage.mysite.in This site is configured and setup with MongoDB to capture the data. Experience Analytics also works fine. I added the IP of ...
2
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2answers
281 views

Experience analytics and Profile icon missing on launch pad

I have Sitecore Version 8.2 .After the plain installation Experience Analytics,FEM , Experience Profile are seen initially at the launch pad of the Sitecore. But after installing the Projects into ...
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1answer
131 views

Timeline always showing contact as unknown in Sitecore 9

We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email); I found this information on the new ...
8
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1answer
321 views

Identify returning user interaction data from xDB in Sitecore 9

I have a requirement to identify the returning user which haven't yet created their profile. I know that Sitecore gives the unique identifier to the anonymous user based on the device and stores the ...
2
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1answer
145 views

All Users are not being tracked in Sitecore Analytics

In my project on Sitecore 8.2, I am using Contact Facet to identify users. Problem Definition: All users are not being tracked, seems some of them are missing in xDB. Seems xDB and Experience ...