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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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EXM analytics : Differences behavior between sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
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23 views

Experience Analytics page conflict with Glass Mapper

I'm getting the following error message when I go to Experience Analytics from the dashboard in 9.0.2 (rev. 180604). We are using Glass Mapper elsewhere in the application, but there's no ...
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40 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- Acquisition ...
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Facing issue with Experience Analytics in sitecore 9.0.2 on UAT Env [closed]

As we have installed sitecore 9.0.2 XP0 version on UAT evvironment with valid SSL certificate still we are facing issue with experience anlytics and xconnect. with below error: There are more Errors: ...
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Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
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40 views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
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42 views

“Could not resolve type name: Sitecore.Analytics.Pipelines.Initialize.ShowXdbInfo, Sitecore.Analytics” during Upgrade from Sitecore 8.1 to 9.1

I'm upgrading from Sitecore 8.1 rev3 to Sitecore 9.1. The error is pretty straightforward, however I have already made sure that the 9.1 version of Sitecore.Analytics.dll - the DLL that contains ...
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48 views

User Interaction is not storing on MongoDb - Once browser is closed

We have a simple Website which has WFFM form, there is no login page. When user is closing browser directly that time interaction is not capturing into MongoDb. Probably session end is not firing. ...
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73 views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
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57 views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
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18 views

Custom FIlter for segment in Analytics Report not working

I'm trying to create a custom segment with a custom filter following the guide from the document link. Specifically I'm trying to create a new segment for the internal search keyword to only get the ...
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36 views

Analytics Filter Report by Language

I'm trying to extend the filtering options of sitecore analytics report. I've noticed that Sitecore out of the box provides filtering by Site as seen on the screenshot below. I'm using Sitecore 8.2 ...
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19 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
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33 views

Sitecore 9.0.1 Reporting Segment Table not populated

I was trying to build a custom report following this thread http://sitecore-community.github.io/docs/xDB/reports/extending-experience-analytics-reports/ but I'm stuck that segments table of ...
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84 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
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41 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
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55 views

Sitecore 9 Reporting Database records are updating very slow

Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard Analysis So Far: Records are ...
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120 views

Report database Rebuild ridiculously slow

I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot: After 26 hours 127 items were processed of ...
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124 views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
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27 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
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114 views

No type was found that matches the controller named 'AnalyticsData'

after publishing my website into my Sitecore instance and going into Experience Analytics I'm getting errors to HTTP calls like this one: Request URL: http://sitecoreproject/sitecore/api/ao/...
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43 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
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Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
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Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...
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41 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
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'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
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30 views

How to calculate drop-offs?

I'm new to the analytics part and working on a report to show visitor drop-offs, which in our case is - No. of visitors for a day vs Those who added items to cart vs Went to checkout vs Completed the ...
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Creating new Dimension and Segment to create a new chart

I am trying to create a new dimension and a new segment to use in my new chart. After many attempts I found this article Create an interaction processor- From this reference I did the following ...
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94 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
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How to track Page Visit with Query String in Sitecore 9 Analytics?

I am using Sitecore 9.0 update 2, and want to track the Page visits with query string. Currently all pages are tracked without query string and my requirement is to track page visit as new page, if it ...
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21 views

Offline channel reports not working

In the Experience Analytics, none of the "Offline Channel" reports are showing any graphs for our site. All the reports show - "No data to display". Aquisition - Channels - Offline - Offline ...
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47 views

Paid keyword reports not displaying any graphs

In the Experience Analytics, none of the Paid Keyword reports are showing any graphs for our site. All the reports show - "No data to display". e.g: Aquisition - Keywords - Top paid keywords ...
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Top exit pages by conversions - No data displayed

The following two reports in Experience Analytics do not display any graph and show "No data to display". Behavior - Pages - Exit pages - Top exit pages by conversions Behavior - Page URLs - Exit ...
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No data displayed for Device type analytics

In the Experience Analytics, there is the Device section under the Audience tab which shows reports like - Top device types by visit, Top device types by bounces etc. They never showed any data. Are ...
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Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
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this.Interaction should not be null Sitecore 9.0.2 Azure

Does anybody recognize this error: "this.Interaction should not be null". It occurs on our server when we execute Sitecore.Analytics.Tracker.Current.Session.IdentifyAs(source, identifier); The ...
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2answers
264 views

How do I track how many users clicked my link?

I have a Sitecore component which displays news headlines and "readmore" link. Once the user clicks on "read more", it shows extra information on the same page. How can I track all the users who ...
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36 views

Rebuild Sitecore Analytics db in fresh installation

We want to replace our current MongoDB and Sitecore Analytics DB on regular intervals. We are aware that it removes ALL Analytics data. Our plan is to setup a completely fresh Sitecore Analytics SQL ...
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1answer
43 views

Create contacts in Sitecore 7.2

In our project, we are creating users instead of contacts in Sitecore to track users interaction. For that, we need to log in that user in Sitecore first. Can we create contacts instead of users in ...
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SItecore 8.0 Personalization doesn't work

I faced a very weird situation. I got a heritage with Sitecore 8.0 web site with analytics enabled. Everything works OK. But now I got a task to enable personalization for some components. I studied ...
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83 views

Periodically cleanup Sitecore Analytics data

We want to clean up Sitecore Analytics data (MongoDB + SQL) that are old (say 3 months). I already looked at Sitecore ADM and this question However, it seems that Sitecore ADM does not support ...
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104 views

Sitecore_Analytics_Index is Broken

I am getting zero results in Sitecore Experience Dashboard and found that Sitecore gets data using Sitecore_analytics_index and an analytics index that i have is more or less broken, and as far as I ...
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131 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
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112 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
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40 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
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1answer
180 views

ListControl/LineChart graphs are not displaying due to a server error in Experience Analytics

Installed Sitecore 9 Update 1 together with Sitecore Experience Commerce 9 Update 1 on my dev VM. When I go to Experience Analytics, I can see these exceptions instead of charts: It is showing this ...
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62 views

Blank Reports for Sitecore Analytics [duplicate]

We have empty reports in Sitecore Experience Dashboard on one of the environments where we have 1 CM and 2 CD servers and we have tried out various things but nothing worked. Reports look something ...
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130 views

Deleted dimension still show up in aggregation process

I have a particular issue with Sitecore 9.0.1. I need to create a custom flexible dimension. Initially I create the dimension and register it in the configuration file. Subsequently I deleted it from ...
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Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
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124 views

Getting warning in Sitecore Logs : [Experience Analytics]: Reducing segment

Getting below warning in the Sitecore logs, Current using Sitecore version 8.2 update 4 10688 01:24:44 INFO [Experience Analytics]: Reducing segment: 'd8ba6f18-d0da-4cbb-b51f-8741c0fe9540' on date: ...