Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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Not able to create custom reports in experience analytics

We are trying to create custom analytics reports but are not able to show any data in charts. Below are the steps followed to create a custom report, Created custom dimensions and segments. Created ...
Arunkumar B's user avatar
9 votes
1 answer
1k views

Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors

I'm running Sitecore 8.1 Update 1 and am trying to get the basic built-in Experience Analytics working. However, I am getting an error on all the graphs such as The ...
Chris's user avatar
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6 votes
0 answers
882 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
TShiner's user avatar
  • 61
5 votes
1 answer
321 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
SamMullins's user avatar
5 votes
0 answers
131 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
Hung Nguyen's user avatar
5 votes
0 answers
73 views

Experience Extractor extracts incomplete data

I'm trying to learn how to use Experience Extractor however I'm running into an issue where the data presented on Experience Analytics and the data extracted are different. Specifically I'm looking ...
qwert's user avatar
  • 389
5 votes
0 answers
588 views

Creating new Dimension and Segment to create a new chart

I am trying to create a new dimension and a new segment to use in my new chart. After many attempts I found this article Create an interaction processor- From this reference I did the following ...
saramgsilva's user avatar
5 votes
0 answers
143 views

How to get top search keywords from experience analytics reports programmatically

How to get top search keywords from experience analytics reports programmatically in Sitecore 8. Thanks
ashraf bhat's user avatar
4 votes
0 answers
58 views

Marketing Definitions are not returned in CD instance from both Tracker and Marketing Definition Manager in Sitecore context

I have tried to retrieve newly created definitions such as Goals, Outcomes, Profiles using Tracker.MarketingDefinitions.Outcomes[newdefnitionid] Tracker.MarketingDefinitions.Goals[newdefnitionid]. ...
Iyappan's user avatar
  • 61
4 votes
0 answers
48 views

Update Sitecore Contact Programmatically :For Users on a Shared Computer

I am using Sitecore API to identify and update the contact with a Member ID value Post login. But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
Abhay Dhar's user avatar
  • 1,655
3 votes
0 answers
115 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
Himmat Singh Dulawat's user avatar
3 votes
0 answers
172 views

Deleted dimension still show up in aggregation process

I have a particular issue with Sitecore 9.0.1. I need to create a custom flexible dimension. Initially I create the dimension and register it in the configuration file. Subsequently I deleted it from ...
Kurt Le's user avatar
  • 31
3 votes
0 answers
123 views

Get List of all user journey

I want to create a report where I want to get the list of all user identified, pages views count, all the pages views by user and timestamp. Please suggest the best way to track user journey.
Abhishek Kherde's user avatar
3 votes
0 answers
703 views

Tracker.Current.Interaction.Pages in Sitecore is returning only the current page

I know that Tracker.Current.Interaction.Pages should return all the pages user has visited in the current session. Where as in my case it is returning only the current page. Can someone please let me ...
Meghan's user avatar
  • 427
2 votes
0 answers
73 views

How to filter Experience Analytics for Sitecore goals by page

We are using Sitecore 9.3 and are triggering goals using the sc_trk param on clicks of links/buttons. We would like to be able to have a Filter dropdown of Sitecore Pages within the Goals report in ...
Adam Seabridge's user avatar
2 votes
0 answers
100 views

Rebuild Sitecore Analytics Index without affecting the Sitecore Experience Platform

I am using Sitecore 8.2 with MongoDb as a Sitecore xDB. In our application, Sitecore Custom Contact Facets being used and data for these custom facets already present in MongoDB. Now I wanted to ...
Amit Kumar's user avatar
2 votes
2 answers
401 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
Rohan Bhateja's user avatar
2 votes
0 answers
73 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
Jojo's user avatar
  • 463
2 votes
0 answers
121 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
NotAnotherCliche's user avatar
2 votes
0 answers
54 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
Jaina Baumgartner's user avatar
2 votes
0 answers
175 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
Paulson Maclean's user avatar
2 votes
0 answers
155 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
Sam Murray-Sutton's user avatar
2 votes
0 answers
38 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
Ken McAndrew's user avatar
  • 5,102
2 votes
0 answers
91 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
Ganta Rao Pala's user avatar
2 votes
0 answers
84 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
scFootsteps's user avatar
  • 3,851
2 votes
0 answers
100 views

Experience Analytics, Each Single Page View Counting as Two

We have a scenario where each view is counting as 2 with regards to Experience Analytics. This is in 8.1 rev. 151207. I'm verifying the duplicate views by using Experience Explorer, with the right-...
jrap's user avatar
  • 4,931
2 votes
0 answers
280 views

Analytics Custom Report of pages with most goals recorded has no data

I'm trying to make a list of the "most favorited" pages, but no data is coming out in the finished report. When the user clicks a favorite button, it triggers the built-in "Like" goal for that page. ...
rallan's user avatar
  • 21
2 votes
0 answers
635 views

Why are contacts not showing up in analytics index after rebuilding reporting database?

I have a Sitecore 8.1-3 instance using Solr 4.10. I just finished rebuilding the reporting database following the Sitecore instructions. I am noticing that there are contacts that I know are in ...
Corey Burnett's user avatar
1 vote
0 answers
47 views

Sitecore campaign triggered doesn't show results in the report

I'm trying to trigger a campaign via API. There are no issues in the logs, the code runs with no issues, but I don't see any results in the respective campaign report, it always says "No Data ...
sns's user avatar
  • 403
1 vote
1 answer
79 views

Sitecore Analytics: Data is not coming on Assets->Download

I am using Sitecore 10.1.2, and I want to track downloaded assets. To achieve this I followed the below steps: Created Assets here /sitecore/system/Marketing Control Panel/Taxonomies/Asset and ...
Swati Gupta's user avatar
  • 3,037
1 vote
1 answer
80 views

AB Testing is not working on higher environment

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. But the same thing is not working in a higher environment. The main difference is ...
DiveshS's user avatar
  • 31
1 vote
2 answers
185 views

How can I get all sitecore download event tracking list of item which is not clicked yet (like zero visit items)

I am using Sitecore 10.2 having Sitecore Analytics enabled. Download events tracking analytics is enabled for all media items like(.pdf, .docs, .xls). How to get all media items which have not been ...
md shahbaj's user avatar
1 vote
1 answer
128 views

Page Event name not getting displayed in Sitecore 9.3

We are migrating from sitecore 8.2 to sitecore 9.3 and having some custom page events to register few actions from our users. While debugging the code we could see the event name, event id everything ...
NewbieHere's user avatar
1 vote
0 answers
31 views

Tracking logged users and users roles

Can anyone provide me with working example how to show analytics (Visits, Page views, Page views per visit, etc) for logged users? As I understand there is no OOB solution, so I've tried to implement ...
Shmulinzon's user avatar
1 vote
1 answer
61 views

Extending Experience Analytics’ “Internal Search” to show page origin

We were already able to register search keywords via var pageEventData = new PageEventData(name, definitionId) { Data = data, Text = text }; interaction.CurrentPage....
Lala's user avatar
  • 397
1 vote
0 answers
1k views

"Could not resolve keys for the segment" in Experience Analytics when using UrlRewrite module

Currently, using UrlRewrite (https://github.com/iamandycohen/UrlRewrite) module adapted for Sitecore 9, but I'm not able to get results due to "Could not resolve keys for the segment 'ba6e2a68-...
Alexander's user avatar
  • 1,273
1 vote
0 answers
187 views

Sitecore Analytics not working in Sitecore 9.2 JSS Application

I have enabled the following settings <setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" /> <setting name="Xdb.Enabled" value="true" /> ...
Himanshu Agarwal's user avatar
1 vote
0 answers
61 views

Export search terms from Internal Search report on Sitecore 9.0.1

Our client runs their marketing site on Sitecore 9.0.1 on Azure(PaaS). They want us to export the data they see on the table at the bottom of "Behavior/Internal Search" page of the Experience ...
Vijay's user avatar
  • 11
1 vote
0 answers
58 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
LinkedListT's user avatar
1 vote
0 answers
139 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
Amitabh Vyas's user avatar
  • 2,554
1 vote
0 answers
34 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
Chris Auer's user avatar
  • 13.1k
1 vote
0 answers
64 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
Sweet's user avatar
  • 61
1 vote
0 answers
68 views

How to give user rights to Sitecore Experience Analytics Dashboard sites dropdown/Site analytics

I want to give user rights per user per website. for example UserA can only see www.jumpintotravel.dk analytics same way UserB can only see www.jumpintotravel.net only. How to give user rights to ...
Ketan Garala's user avatar
1 vote
1 answer
1k views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
rajath's user avatar
  • 11
1 vote
0 answers
230 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
Bryan's user avatar
  • 121
1 vote
0 answers
213 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
Emanuele Ciriachi's user avatar
1 vote
0 answers
34 views

'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
Paul George's user avatar
1 vote
0 answers
320 views

How to track Page Visit with Query String in Sitecore 9 Analytics?

I am using Sitecore 9.0 update 2, and want to track the Page visits with query string. Currently all pages are tracked without query string and my requirement is to track page visit as new page, if it ...
Ashish Bansal's user avatar
1 vote
0 answers
813 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
Mohamed Yaseen's user avatar
1 vote
0 answers
106 views

Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
Daryl's user avatar
  • 67