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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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2 answers
170 views

Does excludedUserAgents support wildcards?

Sitecore docs says: You can create a list to assign custom user agents and IP addresses to exclude in the Sitecore.Analytics.ExcludeRobots.config file. You can manually edit this list by adding the ...
0 votes
1 answer
104 views

InteractionAggregation Pipeline doesn't trigger in Sitecore 9.3

I am working on custom analytics aggregation in Sitecore 9.3. I have done all the code and configuration but my custom CentralLoginProcessor is not executing. config file: <?xml version="1.0&...
1 vote
0 answers
15 views

Sitecore Analytics: Data is not coming on Assets->Download

I am using Sitecore 10.1.2, and I want to track downloaded assets. To achieve this I followed the below steps: Created Assets here /sitecore/system/Marketing Control Panel/Taxonomies/Asset and ...
0 votes
1 answer
40 views

AB Testing is not working on custom database but working on web database

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. On higher environment it is working on server with web database, but not working ...
0 votes
1 answer
38 views

AB Testing is not working on higher environment

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. But the same thing is not working in a higher environment. The main difference is ...
0 votes
1 answer
34 views

Multi tenant and site with Experience Analytics

I have a Question about Experience Analytics. If I create a new tenant and site should it automatically add the newly created site in the Filters dropdown in the Experience Analytics Dashboard? ...
15 votes
3 answers
703 views

Not able to create custom reports in experience analytics

We are trying to create custom analytics reports but are not able to show any data in charts. Below are the steps followed to create a custom report, Created custom dimensions and segments. Created ...
0 votes
2 answers
78 views

How can I get all sitecore download event tracking list of item which is not clicked yet (like zero visit items)

I am using Sitecore 10.2 having Sitecore Analytics enabled. Download events tracking analytics is enabled for all media items like(.pdf, .docs, .xls). How to get all media items which have not been ...
1 vote
2 answers
292 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
1 vote
1 answer
43 views

Extending Experience Analytics’ “Internal Search” to show page origin

We were already able to register search keywords via var pageEventData = new PageEventData(name, definitionId) { Data = data, Text = text }; interaction.CurrentPage....
0 votes
1 answer
46 views

Control third party cookies from Sitecore

Is there a way to control the third party cookies added into my website from Sitecore? I need to be able to block third party cookies (for example Google Analytics and LinkedIn cookies) until the user ...
1 vote
1 answer
70 views

Sitecore Search - Validation Failed

I have a problem with Sitecore 10.2. I'm in the process of upgrading from 9.1 to 10.2. I created a new environment and updated the databases according to the instructions, but the sitecore.search logs ...
0 votes
3 answers
2k views

No data recorded in Experience Analytics

We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below): 2 servers as Content Management role 2 servers as Content Delivery role 2 servers as others roles (...
5 votes
1 answer
293 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
0 votes
1 answer
1k views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
1 vote
1 answer
92 views

Page Event name not getting displayed in Sitecore 9.3

We are migrating from sitecore 8.2 to sitecore 9.3 and having some custom page events to register few actions from our users. While debugging the code we could see the event name, event id everything ...
1 vote
1 answer
213 views

Popular search keywords not being tracked

I am using Sitecore 9.3 and trying to track and display the popular search terms used on the website. However, I am not seeing the search keywords being tracked as intended in Internal search ...
0 votes
2 answers
189 views

Experience analytics graph is not loading in Sitecore 10.2

We were working on Sitecore 10.2 upgrade. We are not able to see the experience graph, but we can see the graph in our lower environment(UAT) with same database. Can you help us to find the ...
3 votes
2 answers
192 views

Speed up Rebuilding Reporting Database

Analytics data since September 1 is missing for a Sitecore customer. We are trying to rebuild the reporting database in Production (Sitecore 10.2). There are approximately 60+ Lacs of data. The ...
20 votes
3 answers
5k views

Experience Analytics are not showing Online Interactions

I have a Sitecore solution (Sitecore 9.0.1 revision 171219 on Azure in xP1 topology) that as far as I can tell all roles are working as expected and communicating. I am able to fire goals, create ...
3 votes
2 answers
212 views

Experience Analytics Error throwing System.Data.DataException error

I am in the upgrading process of Sitecore instance from 9.1 to 10.2 where the upgrade steps have been followed where I created a fresh 10.2.x instance and deployed the solution in to after the fact it ...
1 vote
1 answer
233 views

Sitecore analytics on local dev machine not capturing data

I've been working through setting up XConnect on a local machine. Over a few days I've dug through the logs and fixed configuration issues (broken connections strings copied from another environment ...
3 votes
1 answer
184 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
2 votes
1 answer
71 views

Turn Sitecore Analytic Tracking on and Off and test tracking data

We have OneTrust Cookie banner on the site and if the user does not give permission to track Performance Cookies we have a pipeline that turns on/off Sitecore Tracker. We are not deleting the ...
2 votes
1 answer
55 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
0 votes
1 answer
24 views

FXM Analytics showing incorrect date

Using Sitecore 10.2 I created a local site on Aug 25, 2022, to understand FXM. In FXM, the data for that site shows as 21 Aug 2022. Is this expected? Also, when I refresh that local site incognito, I'...
2 votes
2 answers
190 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
3 votes
3 answers
526 views

Analytics showing ajax calls as page view events. How to prevent that?

After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile. Why this is happening? ...
2 votes
2 answers
2k views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
8 votes
0 answers
969 views

Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors

I'm running Sitecore 8.1 Update 1 and am trying to get the basic built-in Experience Analytics working. However, I am getting an error on all the graphs such as The ...
1 vote
0 answers
28 views

Tracking logged users and users roles

Can anyone provide me with working example how to show analytics (Visits, Page views, Page views per visit, etc) for logged users? As I understand there is no OOB solution, so I've tried to implement ...
3 votes
1 answer
114 views

LeaseOwner and LockAttempt does it work in Sitecore 9.3 Analytics

I am working on Sitecore Analytics Contact code Upgrade from Sitecore 8.2 to 9.3 After upgrading latest dlls and adding XConnect assemblies, I am getting issue in some scenario LockAttemptResult is ...
0 votes
1 answer
46 views

How to filter the contacts who has hit the persona on specific page

Suppose, we have two pages one with the content relevant to Microsoft and one with content relevant to Apple. I have applied for two profile cards, one on the Microsoft page and one on the Apple page. ...
0 votes
3 answers
153 views

How to add a sitenames in the dropdown filter of an Experience Analytics in Sitecore 9.0.1

I am using Sitecore 9.0.1 with SXA 1.7. I want to show the list of Sitenames inside the dropdown filter of an Experience Analytics . How can i achieve this? By default it is showing All sites and ...
0 votes
3 answers
122 views

XConnectFacets - Personal facet missing

I am working in Sitecore 9.3 instance. In XConnectFacets, I can see only 3 facets while debugging (see image), I have to updated PersonalInformation of the contact but it is not showing in ...
1 vote
0 answers
1k views

"Could not resolve keys for the segment" in Experience Analytics when using UrlRewrite module

Currently, using UrlRewrite (https://github.com/iamandycohen/UrlRewrite) module adapted for Sitecore 9, but I'm not able to get results due to "Could not resolve keys for the segment 'ba6e2a68-...
0 votes
2 answers
534 views

Trigger Goal on Sitecore Item does not appear in Experience Analytics

I am working with Sitecore 9 update 1. I have created a goal, deployed it, and published it. After that, I have applied the goal on the home page and other Sitecore pages, the document I followed is ...
2 votes
0 answers
59 views

How to filter Experience Analytics for Sitecore goals by page

We are using Sitecore 9.3 and are triggering goals using the sc_trk param on clicks of links/buttons. We would like to be able to have a Filter dropdown of Sitecore Pages within the Goals report in ...
0 votes
1 answer
2k views

ERROR: Exception when executing agent aggregation/aggregator( Execution Timeout Expired)

I'm getting Execution Timeout Expired I tried below with no chance : increase the time out on the connection string. Set ping enabled to false. Set the Ping Maximum Response Time (seconds) to a large ...
0 votes
1 answer
47 views

Where can we set timestamp for experience analytic tracking records?

We are using Experience Analytics for tracking the user activity records. However, it takes time for tracking so we would like to update its timestamp so we can get records as soon as possible but we ...
1 vote
1 answer
80 views

Downloads table is empty in reporting DB

I'm using Sitecore 9.1.1. I have a requirement to track the downloads of PDF files across the site. I've marked the required files under the media library with the "Download" event and I am ...
2 votes
1 answer
91 views

Adding Sitecore 8.2 analytics contact custom facets in Sitecore 9.3

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3. I have some doubts in custom contact facet. The below code written in Sitecore 8.2 analytics. I would like understand the ...
5 votes
2 answers
1k views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
2 votes
0 answers
80 views

Rebuild Sitecore Analytics Index without affecting the Sitecore Experience Platform

I am using Sitecore 8.2 with MongoDb as a Sitecore xDB. In our application, Sitecore Custom Contact Facets being used and data for these custom facets already present in MongoDB. Now I wanted to ...
0 votes
2 answers
608 views

Adding custom contact facet to Sitecore Analytics index

Sitecore 8.2 Update 4 with Lucene search on a local single instance Sitecore site: I have created a Custom Contact facet and I can see it is being saved to MongoDB. I want to add it to the Analytics ...
0 votes
1 answer
127 views

How can I determine the goals triggered during a Sitecore campaign to see the effective of the campaign?

I have a situation where we are creating a set of campaigns to improve the conversion of goals through the use of those campaigns. Using Experience Analytics, am I able to directly connect the ...
12 votes
2 answers
2k views

How can I create a custom report in Experience Analytics?

I'm pretty new at Sitecore, so I don't know if this is possible. I am able to log some custom page events (click on an anchor on the client side) in xDB. I can then query this with Robomongo. But ...
1 vote
1 answer
283 views

Sitecore.Analytics.Model.Framework.Element is obsolete - What is the replacement

In Sitecore 9.3 Sitecore analytics, if I try and inherit Element, I see an obsolete message: Assembly Sitecore.Analytics.Model, Version=14.0.0.0 [Obsolete("Will be removed in the next version.&...
0 votes
2 answers
68 views

How to use contactRepository in Sitecore 9.3 analytics

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3 Some of the xdb repository not working in Sitecore 9.3 analytics. For Example :tracking/contactRepository, tracking/...
2 votes
1 answer
108 views

Upgrade for Sitecore Analytics in Aggregation

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics.aggregation reference to target version 9.3, I'm getting the error The type or namespace 'AggregationProcessor' could ...

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