Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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13 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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17 views

Do we need include any additional changes for configuring Sitecore Analytics in a Multisite environment?

After adding Site Definition for multi-site environment in Local, Sitecore Experience Analytics data not getting captured. Added a new Site with the usual Site Definition attribute. Have set ...
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278 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
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15 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
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46 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
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27 views

Custom SubsiteFilter on Experience Analytics

We are currently checking how we can restrict a Marketer Role for a specific site on our Sitecore Environment to view the reports being shown in the Experience Analytics Dashboard. However, as for ...
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11k views

Analytics “Tracker.Current is not initialized”

I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...
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25 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
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1answer
234 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
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169 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
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36 views

Is there a way to configure Sitecore Analytics to support multi tenants?

The Helix documentation (https://helix.sitecore.net/principles/multi-site/tenants.html) states that: "Sitecore Analytics only allows analytics to be broken down by site and thus not by tenant." Is ...
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32 views

Custom segmentation based on custom user fields

I am running Sitecore 8.1 rev 3. I have indexed the values I want to segment against in an index, but those are associated to each user profile - not against a Contact. I can, however, easily ...
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22 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
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200 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
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35 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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1answer
122 views

How to do filtering and sorting on “Pages by URL” in Experience Analytics

Here are my business requirements: I want to track the most visited pages during the last month I want to track the particular page in the Experience analytics I am not able to find any sorting or ...
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534 views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
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1answer
65 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
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33 views

Rebuild Reporting DB in scaled environment takes moretime

I have rebuilt the reporting DB in sitecore 9.1,For 60000 records it takes more than one-day,Which was not accepted by client. Please let me the process how could I improve the performance of ...
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43 views

How to give user rights to Sitecore Experience Analytics Dashboard sites dropdown/Site analytics

I want to give user rights per user per website. for example UserA can only see www.jumpintotravel.dk analytics same way UserB can only see www.jumpintotravel.net only. How to give user rights to ...
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145 views

External website & goal setup in FXM doesn't show in Experience Analytics

I've added a subdomain (not the sitecore site) in FXM and Sitecore was able to find its beacon in the tracking script section with this message JavaScript beacon found on the external website. Next, ...
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24 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
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13 views

Sitecore Analytics not working - Sitecore 9.1 [duplicate]

Post Installation of Sitecore 9.1 I copied the Sitecore Website folder to a different location and created a new site (say local.sitecore.com) based on that folder. Sitecore Analytics is not working ...
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52 views

Where to see the Sitecore 9 Form Analytics data?

I have created a Sitecore 9 form. In that form, I have added three custom submit actions Save to Database (Default). Save to Custom Database CRM API Data posting. I have posted some data in that ...
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349 views

Not able to create custom reports in experience analytics

We are trying you create custom analytics reports but not able to show any data in charts. Below are steps followed to create custom report, Created custom dimension and segment. Created custom ...
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54 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
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32 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
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148 views

Change value of SC_ANALYTICS_GLOBAL_COOKIE to false

Can we override SC_ANALYTICS_GLOBAL_COOKIE through code? Meaning, in my configuration file I set to true, through code I want to set it to false for a particular user. Is it possible?
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37 views

Flow of data from email to the EXM dashboard [closed]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
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2answers
80 views

Analytics not working after duplicating a Sitecore installation to a second server

I'm trying to duplicate my Sitecore installation from CM1 to CM2. After I completed my installation on CM1, I have applied the following steps: Copy wwwroot site folder from CM1 to CM2. Copy Solr ...
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28 views

How to track email campaign activity by Sitecore EXM?

I am using Sitecore 8.2 update 5 and EXM 3.4.1. I have created email campaign and track the email open rate but when I am going to campaign to see the result, its showing unopened emails. May I know ...
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1answer
144 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
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1answer
81 views

How do I enable the Internal Search reporting in Sitecore Analytics using the SXA search components?

We are using Sitecore 9.0 and the SXA search components. I have found a few articles that state that you need to register the button click event in the search page controller to turn this ...
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58 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
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1answer
123 views

Analytics Stops upon Code Deployment

I am not sure if anyone ran into this issue before: We have an in house built tool to deploy code from the build server to specified destinations. Mongo reports/Custom Analytics is not working ...
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18 views

No parse factory registered for type IDataSource with key “xdb” (Source) error in Experience Extractor

I am using Experience Extractor for exporting analytics report data to Excel.I am using Sitecore 9 update 1 Instance. I installed ExperienceExtractor-0.3.1-8.2 in my instance. After that I tried to ...
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28 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
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49 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
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2answers
104 views

Sitecore personalization based on at least two pages visited from set of pages

I am looking to specify a personalization rules in Sitecore 8.2 where at least two pages are visited from a specific set of pages on the websites for example: Content - Home - car loans (1) ...
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50 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...
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212 views

Getting warning in Sitecore Logs : [Experience Analytics]: Reducing segment

Getting below warning in the Sitecore logs, Current using Sitecore version 8.2 update 4 10688 01:24:44 INFO [Experience Analytics]: Reducing segment: 'd8ba6f18-d0da-4cbb-b51f-8741c0fe9540' on date: ...
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2answers
181 views

Can we migrate Google analytics data to Sitecore xDB?

Currently we are using Google analytics but in future we would like to utilize Sitecore Analytics? Can we migrate past Google analytics data to Sitecore xDB?
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114 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
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48 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...
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71 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
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2answers
160 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
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3answers
3k views

Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...
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768 views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
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59 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
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1answer
107 views

How to disabled analytics tracking for specific type requests?

We do not want certain request to be tracked for analytics data say for example API calls. How we can achieve this using Sitecore config change? We are using Sitecore 8.2 update 3.