Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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Analytics "Tracker.Current is not initialized"

I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...
Ken McAndrew's user avatar
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5 votes
4 answers
1k views

No contact created in MongoDB when session is closed

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the ...
Chris Auer's user avatar
  • 13.1k
20 votes
3 answers
6k views

Experience Analytics are not showing Online Interactions

I have a Sitecore solution (Sitecore 9.0.1 revision 171219 on Azure in xP1 topology) that as far as I can tell all roles are working as expected and communicating. I am able to fire goals, create ...
Pete Navarra's user avatar
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14 votes
2 answers
3k views

Analytics Dashboard has a 10 day delay and updates only gradually

Our production environment has a pretty much standard analytics configuration. MongoDb gets filled up as expected and collected data is up to date. But the Analytics dashboard in Sitecore is not up ...
z00mable's user avatar
  • 621
12 votes
2 answers
2k views

How can I create a custom report in Experience Analytics?

I'm pretty new at Sitecore, so I don't know if this is possible. I am able to log some custom page events (click on an anchor on the client side) in xDB. I can then query this with Robomongo. But ...
Eduardo's user avatar
  • 175
10 votes
1 answer
600 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
Chris Auer's user avatar
  • 13.1k
9 votes
2 answers
3k views

Definition Not Found in Analytics Aggregation

In performing an audit of Sitecore logs, I came across a slew of Aggregation Errors on the Processing Server all complaining about a definition not found. 1172 11:08:41 ERROR Aggregation Error ...
Pete Navarra's user avatar
  • 14.6k
4 votes
1 answer
713 views

How to get engagement value or persona

Scenario I am working on this requirement - A visitor on the website will be assigned points for their activities on the website like views, likes, shares etc. Based on those points, they will be ...
sukesh's user avatar
  • 3,129
4 votes
3 answers
3k views

Experience Profile not showing all Contacts

I am running a JMeter test to create 10 different contacts in xDB. I can see them in xDB but when I come to Experience Profile dashboard I can see only 3 known records from JMeter and rest are all '...
Mohit's user avatar
  • 361
1 vote
2 answers
734 views

Bind current visitor with Sitecore contact

We want to bind current visitor profile with Sitecore contact. We want to do whenever user enters his or her email id in newsletter form or contact us form or registration form. This is to create know ...
Anurag Dixit's user avatar
1 vote
3 answers
3k views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
Ayyappan Krishnamoorthy's user avatar
11 votes
1 answer
517 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
Martynka's user avatar
  • 151
8 votes
1 answer
508 views

Timeline always showing contact as unknown in Sitecore 9

We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email); I found this information on the new ...
Gatogordo's user avatar
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8 votes
2 answers
2k views

How to clean up analytics data?

Is there a way to remove all the Analytics data? Our instance will go live soon and we would like to start capturing data afresh. I tried rebuilding the database (secondary reporting) using the ...
sukesh's user avatar
  • 3,129
7 votes
1 answer
4k views

Sitecore 8.2 Experience Analytics error: "anti-forgery form field is not present"

On plain Sitecore 8.2 instance with WFFM on it I see next messages in the log: 11404 20:29:34 INFO [Experience Analytics]: Request: http://host.name/sitecore/api/ao/aggregates/all/...
Volodymyr Hil's user avatar
7 votes
2 answers
1k views

Clean Analytics in Sitecore 8

I need to do a clean test in Sitecore Analytics. I have cleaned all Analytics but if I remount the path Analyser all results are brought back. What is the best way to do this?
Gustavo Nito's user avatar
6 votes
1 answer
2k views

Experience Profile always shows anonymous or unknown as Name

I'm creating a small POC to learning Sitecore personalization, and I'm trying to create contacts. I have a register form where I will create extranet users and login form. The experience profile ...
Jojo's user avatar
  • 463
6 votes
2 answers
2k views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
Ayyappan Krishnamoorthy's user avatar
6 votes
1 answer
2k views

How to view triggered goals

The instance name is mysite.org and I have used the Facebook share button. The site is not a public URL yet. The goal points to the related goal is set to 10. Here are the issues: In preview mode, ...
sukesh's user avatar
  • 3,129
5 votes
2 answers
3k views

Ways to block SC_ANALYTICS_GLOBAL_COOKIE from being deployed?

Because of EU legislation, sometimes you have to block tracking cookies from being deployed. In Sitecore's case this would mean the SC_ANALYTICS_GLOBAL_COOKIE, since it's not absolutely necessary for ...
Jarmo Jarvi's user avatar
5 votes
2 answers
440 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
Jumping Rabbit's user avatar
5 votes
1 answer
198 views

Filter analytics goal report by device

Is it possible to share an analytics goal and then filter by device when viewing the report? We are programmatically registering a goal from the website (through webapi) and it's working fine. We ...
josedbaez's user avatar
  • 1,792
4 votes
1 answer
191 views

Does personalization require a specific license?

I'm looking at the list of licenses and wondering if there is one specific license that enables personalization. If so, which license should I be looking for? Using Sitecore.NET 8.0 (rev. 151127)
Jonathan Brown's user avatar
4 votes
1 answer
1k views

Media Request Analytics Failed

I got the following error in the log files of my upgraded site: 2628 2016:12:09 13:07:13 ERROR Media request analytics failed Exception: System.InvalidOperationException Message: Tracker.Current....
Mohammed Syam's user avatar
3 votes
2 answers
410 views

Experience Analytics Error throwing System.Data.DataException error

I am in the upgrading process of Sitecore instance from 9.1 to 10.2 where the upgrade steps have been followed where I created a fresh 10.2.x instance and deployed the solution in to after the fact it ...
Arun Kumar's user avatar
2 votes
0 answers
121 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
NotAnotherCliche's user avatar
2 votes
2 answers
3k views

Failed to synchronize segments

Sitecore 8.2 Update 3 Im getting the following error in my logs: 40752 14:56:12 FATAL [Experience Analytics]: Failed to synchronize segments. Message: Value cannot be null. Parameter name: item. ...
Ethan Schofer's user avatar
2 votes
2 answers
401 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
Rohan Bhateja's user avatar
2 votes
1 answer
685 views

Where to find Visit Duration and Latest Date Visited in Code Behind

I am creating a process that reads in the Sitecore analytics contact collection and gets information needed for a report. It is read and inserted in SQL Server. Not sure how to get some of the fields ...
RReilley's user avatar
  • 755
1 vote
0 answers
813 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
Mohamed Yaseen's user avatar
0 votes
2 answers
618 views

Adding custom contact facet to Sitecore Analytics index

Sitecore 8.2 Update 4 with Lucene search on a local single instance Sitecore site: I have created a Custom Contact facet and I can see it is being saved to MongoDB. I want to add it to the Analytics ...
Steve Ward's user avatar
0 votes
3 answers
1k views

Sitecore API to get Browser, Device and OS details

We have a requirement to pass browser, OS, Device details to third party analytics (yes they don't capture by default). Does sitecore provides any API which we can use to capture these details? Any ...
Nil Pun's user avatar
  • 2,293
0 votes
1 answer
466 views

How to disabled analytics tracking for specific type requests?

We do not want certain request to be tracked for analytics data say for example API calls. How we can achieve this using Sitecore config change? We are using Sitecore 8.2 update 3.
Abhishek Malaviya's user avatar