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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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SC_ANALYTICS_GLOBAL_COOKIE cookie gets renewed when user closed the broswer

We are using Sitecore 10.2.2 version. We noticed that when user closes the browser and revisits the website in same browser SC_ANALYTICS_GLOBAL_COOKIE gets renewed. So Sitecore is unable to identify ...
Visva Kiruthika Muthuraj's user avatar
1 vote
0 answers
24 views

Sitecore 8.2 Analytics Filter values not populating

I am using Sitecore 8.2 and facing issues while running Experience Analytics. When I select Audience -> Overview, the report does not show up and filters are blank: The console has following ...
Parry Brookes's user avatar
0 votes
2 answers
92 views

Sitecore 9.3 Analytics API to get the total Visits and unique visits from last 30days

Could someone share the sample analytics api to retrieve the analytics data to get the total Visits and unique visits from last 30 days.
sns's user avatar
  • 413
0 votes
2 answers
33 views

Campaign graph is not showing the chart

We migrated the xDB data from 9.1 to 10.3 sitecore so everything works fine as in SS below but, only Campaign data is not showing. We tried to rebuild the secondary reporting db also but it didn't ...
Jumping Rabbit's user avatar
0 votes
2 answers
62 views

xdb_collection.GetContactsChanges-Sync token is no longer valid for [Contacts] table

After rebuilding the xDB search index in SOLR Cloud, the data is not reflecting in the xdb_internal collection but is being updated in the xdb_rebuild_internal collection. I have checked the ...
Himmat Singh Dulawat's user avatar
1 vote
0 answers
49 views

Sitecore campaign triggered doesn't show results in the report

I'm trying to trigger a campaign via API. There are no issues in the logs, the code runs with no issues, but I don't see any results in the respective campaign report, it always says "No Data ...
sns's user avatar
  • 413
1 vote
0 answers
22 views

Error accessing Path Analyzer admin page [closed]

I am getting this error when accessing the sitecore/admin/pathanalyzer.aspx. As a background, we had just did a Sitecore upgrade from Sitecore 8.1 to 10.1. Appreciate if anyone can give some insights ...
thebernardlim's user avatar
2 votes
1 answer
128 views

Issue in Analytics Database Manager(ADM)

We are currently engaged in an XP Upgrade Project, migrating from version 9.0.2 to 10.3. As part of this project, we are using the ADM Tool 4.0.2 to clean up unused data from analytics. However, we ...
Avinash Sharma's user avatar
1 vote
1 answer
86 views

Sitecore Analytics: Data is not coming on Assets->Download

I am using Sitecore 10.1.2, and I want to track downloaded assets. To achieve this I followed the below steps: Created Assets here /sitecore/system/Marketing Control Panel/Taxonomies/Asset and ...
Swati Gupta's user avatar
  • 3,115
0 votes
1 answer
47 views

AB Testing is not working on custom database but working on web database

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. On higher environment it is working on server with web database, but not working ...
DiveshS's user avatar
  • 31
1 vote
1 answer
88 views

AB Testing is not working on higher environment

I have started AB Testing in Sitecore 10.0.1 and in local it is working fine, I am able to see 2 different content. But the same thing is not working in a higher environment. The main difference is ...
DiveshS's user avatar
  • 31
1 vote
2 answers
195 views

How can I get all sitecore download event tracking list of item which is not clicked yet (like zero visit items)

I am using Sitecore 10.2 having Sitecore Analytics enabled. Download events tracking analytics is enabled for all media items like(.pdf, .docs, .xls). How to get all media items which have not been ...
md shahbaj's user avatar
0 votes
1 answer
63 views

Control third party cookies from Sitecore

Is there a way to control the third party cookies added into my website from Sitecore? I need to be able to block third party cookies (for example Google Analytics and LinkedIn cookies) until the user ...
AME's user avatar
  • 679
1 vote
1 answer
86 views

Sitecore Search - Validation Failed [closed]

I have a problem with Sitecore 10.2. I'm in the process of upgrading from 9.1 to 10.2. I created a new environment and updated the databases according to the instructions, but the sitecore.search logs ...
Jan Nowak's user avatar
  • 311
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2 answers
451 views

Experience analytics graph is not loading in Sitecore 10.2

We were working on Sitecore 10.2 upgrade. We are not able to see the experience graph, but we can see the graph in our lower environment(UAT) with same database. Can you help us to find the ...
Astle's user avatar
  • 411
3 votes
2 answers
385 views

Speed up Rebuilding Reporting Database

Analytics data since September 1 is missing for a Sitecore customer. We are trying to rebuild the reporting database in Production (Sitecore 10.2). There are approximately 60+ Lacs of data. The ...
Sumit Upadhyay's user avatar
3 votes
2 answers
426 views

Experience Analytics Error throwing System.Data.DataException error

I am in the upgrading process of Sitecore instance from 9.1 to 10.2 where the upgrade steps have been followed where I created a fresh 10.2.x instance and deployed the solution in to after the fact it ...
Arun Kumar's user avatar
2 votes
1 answer
114 views

Turn Sitecore Analytic Tracking on and Off and test tracking data

We have OneTrust Cookie banner on the site and if the user does not give permission to track Performance Cookies we have a pipeline that turns on/off Sitecore Tracker. We are not deleting the ...
Renuka's user avatar
  • 185
2 votes
1 answer
86 views

One Certificate for all instances in XP Scaled Installation - xDB Forbidden issue

I did an on-premise setup for Sitecore 9.3 XP Scaled environment. At the time of installation I created separate certificates using createcert.json file and common xconnect certificate thumbprint for ...
Amin Sayed's user avatar
0 votes
1 answer
26 views

FXM Analytics showing incorrect date

Using Sitecore 10.2 I created a local site on Aug 25, 2022, to understand FXM. In FXM, the data for that site shows as 21 Aug 2022. Is this expected? Also, when I refresh that local site incognito, I'...
sukesh's user avatar
  • 3,152
0 votes
1 answer
53 views

Multi tenant and site with Experience Analytics

I have a Question about Experience Analytics. If I create a new tenant and site should it automatically add the newly created site in the Filters dropdown in the Experience Analytics Dashboard? ...
Andrew Cardenas's user avatar
1 vote
1 answer
130 views

Page Event name not getting displayed in Sitecore 9.3

We are migrating from sitecore 8.2 to sitecore 9.3 and having some custom page events to register few actions from our users. While debugging the code we could see the event name, event id everything ...
NewbieHere's user avatar
1 vote
0 answers
31 views

Tracking logged users and users roles

Can anyone provide me with working example how to show analytics (Visits, Page views, Page views per visit, etc) for logged users? As I understand there is no OOB solution, so I've tried to implement ...
Shmulinzon's user avatar
1 vote
1 answer
63 views

Extending Experience Analytics’ “Internal Search” to show page origin

We were already able to register search keywords via var pageEventData = new PageEventData(name, definitionId) { Data = data, Text = text }; interaction.CurrentPage....
Lala's user avatar
  • 397
0 votes
3 answers
158 views

XConnectFacets - Personal facet missing

I am working in Sitecore 9.3 instance. In XConnectFacets, I can see only 3 facets while debugging (see image), I have to updated PersonalInformation of the contact but it is not showing in ...
NewbieHere's user avatar
0 votes
3 answers
177 views

How to add a sitenames in the dropdown filter of an Experience Analytics in Sitecore 9.0.1

I am using Sitecore 9.0.1 with SXA 1.7. I want to show the list of Sitenames inside the dropdown filter of an Experience Analytics . How can i achieve this? By default it is showing All sites and ...
Vinaya's user avatar
  • 321
1 vote
0 answers
1k views

"Could not resolve keys for the segment" in Experience Analytics when using UrlRewrite module

Currently, using UrlRewrite (https://github.com/iamandycohen/UrlRewrite) module adapted for Sitecore 9, but I'm not able to get results due to "Could not resolve keys for the segment 'ba6e2a68-...
Alexander's user avatar
  • 1,273
1 vote
1 answer
286 views

Popular search keywords not being tracked

I am using Sitecore 9.3 and trying to track and display the popular search terms used on the website. However, I am not seeing the search keywords being tracked as intended in Internal search ...
Durga Bose's user avatar
1 vote
1 answer
304 views

Sitecore analytics on local dev machine not capturing data

I've been working through setting up XConnect on a local machine. Over a few days I've dug through the logs and fixed configuration issues (broken connections strings copied from another environment ...
Tim's user avatar
  • 33
2 votes
0 answers
73 views

How to filter Experience Analytics for Sitecore goals by page

We are using Sitecore 9.3 and are triggering goals using the sc_trk param on clicks of links/buttons. We would like to be able to have a Filter dropdown of Sitecore Pages within the Goals report in ...
Adam Seabridge's user avatar
0 votes
1 answer
53 views

Where can we set timestamp for experience analytic tracking records?

We are using Experience Analytics for tracking the user activity records. However, it takes time for tracking so we would like to update its timestamp so we can get records as soon as possible but we ...
Ashu's user avatar
  • 402
1 vote
1 answer
109 views

Downloads table is empty in reporting DB

I'm using Sitecore 9.1.1. I have a requirement to track the downloads of PDF files across the site. I've marked the required files under the media library with the "Download" event and I am ...
AME's user avatar
  • 679
0 votes
1 answer
116 views

InteractionAggregation Pipeline doesn't trigger in Sitecore 9.3

I am working on custom analytics aggregation in Sitecore 9.3. I have done all the code and configuration but my custom CentralLoginProcessor is not executing. config file: <?xml version="1.0&...
Kanniyappan Krishnan's user avatar
2 votes
0 answers
103 views

Rebuild Sitecore Analytics Index without affecting the Sitecore Experience Platform

I am using Sitecore 8.2 with MongoDb as a Sitecore xDB. In our application, Sitecore Custom Contact Facets being used and data for these custom facets already present in MongoDB. Now I wanted to ...
Amit Kumar's user avatar
0 votes
1 answer
151 views

How can I determine the goals triggered during a Sitecore campaign to see the effective of the campaign?

I have a situation where we are creating a set of campaigns to improve the conversion of goals through the use of those campaigns. Using Experience Analytics, am I able to directly connect the ...
Carlos Rodriguez's user avatar
2 votes
1 answer
92 views

Adding Sitecore 8.2 analytics contact custom facets in Sitecore 9.3

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3. I have some doubts in custom contact facet. The below code written in Sitecore 8.2 analytics. I would like understand the ...
Kanniyappan Krishnan's user avatar
2 votes
1 answer
358 views

Sitecore.Analytics.Model.Framework.Element is obsolete - What is the replacement

In Sitecore 9.3 Sitecore analytics, if I try and inherit Element, I see an obsolete message: Assembly Sitecore.Analytics.Model, Version=14.0.0.0 [Obsolete("Will be removed in the next version.&...
Kanniyappan Krishnan's user avatar
0 votes
2 answers
87 views

How to use contactRepository in Sitecore 9.3 analytics

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3 Some of the xdb repository not working in Sitecore 9.3 analytics. For Example :tracking/contactRepository, tracking/...
Kanniyappan Krishnan's user avatar
3 votes
1 answer
117 views

LeaseOwner and LockAttempt does it work in Sitecore 9.3 Analytics

I am working on Sitecore Analytics Contact code Upgrade from Sitecore 8.2 to 9.3 After upgrading latest dlls and adding XConnect assemblies, I am getting issue in some scenario LockAttemptResult is ...
Jagrati Katariya's user avatar
2 votes
1 answer
112 views

Upgrade for Sitecore Analytics in Aggregation

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics.aggregation reference to target version 9.3, I'm getting the error The type or namespace 'AggregationProcessor' could ...
Sangeetha S's user avatar
0 votes
1 answer
181 views

Sitecore analytics upgrade code issue Sitecore 9.3

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics reference to target version 9.3, I'm getting error on below code. Getting Error in the below code Error message "...
Kanniyappan Krishnan's user avatar
0 votes
1 answer
176 views

Tracking external downloads with Sitecore analytics

I am using Sitecore 9.1.1 with SXA 1.8.1. I have a set of pdfs stored externally but I would like to use Sitecore Analytics to register download page events when someone is downloading the documents. ...
9_9's user avatar
  • 121
1 vote
1 answer
110 views

MongoDB 4.0.6 setup in Sitecore 9.3

I'm trying to setup mongoDB 4.0.6 analytics in Sitecore 9.3 instead of Default SQL analytics. Are there any detailed guides on setting up mongo db for sitecore 9.3 ? I can't seem to find any ...
Kanniyappan Krishnan's user avatar
2 votes
2 answers
406 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
Rohan Bhateja's user avatar
0 votes
0 answers
359 views

Experience Analytic graphs (API Status code 500) after upgrade

I upgraded an instance from Sitecore 9.1.1 to 10.0 after the upgrade when I enter the experience analytics the graphs don't show and I got those errors The TopTenCampaignsByValue graph cannot be ...
Osaid Alaraj's user avatar
2 votes
1 answer
180 views

need to add custom contact and interaction facets into xConnect using ConvertToXConnectInteractionPipelineArgs

I'm using sitecore 9.1.1. I need to insert custom contact facet and custom interaction facet using below pipeline processor. I have already added custom values successfully in the same processor. ...
Erwin Paul's user avatar
2 votes
1 answer
85 views

custom code written for ConvertToXConnectInteractionProcessor not being hit all the time

I'm using sitecore 9.1.1 and SQL server is used for xDB. in below code I'm adding custom values and this gets executed when I close the browser and interaction is being added into xConnect by default ...
Erwin Paul's user avatar
2 votes
2 answers
253 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
Erwin Paul's user avatar
1 vote
1 answer
100 views

How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?

We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
SNew's user avatar
  • 151
0 votes
1 answer
187 views

Unable to preview component variant

We're looking to set up an A/B test for a JSS component from the Experience Editor. We made a component variant that uses a different data source item. We are unable to preview the component variant. ...
EzraM's user avatar
  • 143

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