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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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11
votes
2answers
348 views

Not able to create custom reports in experience analytics

We are trying you create custom analytics reports but not able to show any data in charts. Below are steps followed to create custom report, Created custom dimension and segment. Created custom ...
7
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0answers
801 views

Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors

I'm running Sitecore 8.1 Update 1 and am trying to get the basic built in Experience Analytics working. However I am getting an error on all the graphs such as The ...
7
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0answers
374 views

Custom PageEvent processed, visible in xDB; yet not showing up in reports after rebuilding database

I have done the following: I created a new Dimension and Segment; I created a class inheriting from PageEventDimensionBase: public class ByProfilesEdited : PageEventDimensionBase { public ...
6
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0answers
56 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
5
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0answers
573 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
5
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2answers
276 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
4
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0answers
55 views

Experience Extractor extracts incomplete data

I'm trying to learn how to use Experience Extractor however I'm running into an issue where the data presented on Experience Analytics and the data extracted are different. Specifically I'm looking ...
4
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0answers
387 views

Creating new Dimension and Segment to create a new chart

I am trying to create a new dimension and a new segment to use in my new chart. After many attempts I found this article Create an interaction processor- From this reference I did the following ...
4
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0answers
286 views

Interaction is null

When a user submits's a form on the contact us page, I am creating a contact in xDB as: try { //Identify the user Tracker.Current.Session.Identify(model.Email); ...
4
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0answers
119 views

How to get top search keywords from experience analytics reports programmatically

How to get top search keywords from experience analytics reports programmatically in Sitecore 8. Thanks
3
votes
2answers
194 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
3
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0answers
71 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
3
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0answers
157 views

Deleted dimension still show up in aggregation process

I have a particular issue with Sitecore 9.0.1. I need to create a custom flexible dimension. Initially I create the dimension and register it in the configuration file. Subsequently I deleted it from ...
3
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0answers
91 views

Get List of all user journey

I want to create a report where I want to get the list of all user identified, pages views count, all the pages views by user and timestamp. Please suggest the best way to track user journey.
3
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0answers
467 views

Tracker.Current.Interaction.Pages in Sitecore is returning only the current page

I know that Tracker.Current.Interaction.Pages should return all the pages user has visited in the current session. Where as in my case it is returning only the current page. Can someone please let me ...
2
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0answers
44 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
2
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0answers
35 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
2
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0answers
24 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
2
votes
1answer
63 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
2
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0answers
57 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
2
votes
1answer
165 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
2
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0answers
78 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
2
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0answers
122 views

Sitecore 9 Reporting Database records are updating very slow

Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard Analysis So Far: Records are ...
2
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0answers
28 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
2
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0answers
74 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
2
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0answers
50 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
2
votes
0answers
77 views

Experience Analytics, Each Single Page View Counting as Two

We have a scenario where each view is counting as 2 with regards to Experience Analytics. This is in 8.1 rev. 151207. I'm verifying the duplicate views by using Experience Explorer, with the right-...
2
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0answers
241 views

Analytics Custom Report of pages with most goals recorded has no data

I'm trying to make a list of the "most favorited" pages, but no data is coming out in the finished report. When the user clicks a favorite button, it triggers the built-in "Like" goal for that page. ...
2
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0answers
575 views

Why are contacts not showing up in analytics index after rebuilding reporting database?

I have a Sitecore 8.1-3 instance using Solr 4.10. I just finished rebuilding the reporting database following the Sitecore instructions. I am noticing that there are contacts that I know are in ...
1
vote
1answer
27 views

Custom SubsiteFilter on Experience Analytics

We are currently checking how we can restrict a Marketer Role for a specific site on our Sitecore Environment to view the reports being shown in the Experience Analytics Dashboard. However, as for ...
1
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0answers
49 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
1
vote
1answer
144 views

External website & goal setup in FXM doesn't show in Experience Analytics

I've added a subdomain (not the sitecore site) in FXM and Sitecore was able to find its beacon in the tracking script section with this message JavaScript beacon found on the external website. Next, ...
1
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0answers
43 views

How to give user rights to Sitecore Experience Analytics Dashboard sites dropdown/Site analytics

I want to give user rights per user per website. for example UserA can only see www.jumpintotravel.dk analytics same way UserB can only see www.jumpintotravel.net only. How to give user rights to ...
1
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0answers
96 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
1
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0answers
107 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
1
vote
0answers
23 views

'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
1
vote
0answers
170 views

How to track Page Visit with Query String in Sitecore 9 Analytics?

I am using Sitecore 9.0 update 2, and want to track the Page visits with query string. Currently all pages are tracked without query string and my requirement is to track page visit as new page, if it ...
1
vote
0answers
374 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
1
vote
0answers
69 views

Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
1
vote
0answers
106 views

Can you customize the definition of Bounce rate?

Currently the definition of Experience Analytics is having to do with the user only visiting once to a page. The client wants to extend this to include time and perhaps more other criteria. I know I ...
1
vote
0answers
119 views

Error on Exception: System.Data.SqlClient.SqlException

Exception: System.Data.SqlClient.SqlException Message: T-SQL ERROR 242, SEVERITY 16, STATE 3, PROCEDURE (null), LINE 472, MESSAGE: The conversion of a datetime data type to a smalldatetime data ...
0
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0answers
17 views

Do we need include any additional changes for configuring Sitecore Analytics in a Multisite environment?

After adding Site Definition for multi-site environment in Local, Sitecore Experience Analytics data not getting captured. Added a new Site with the usual Site Definition attribute. Have set ...
0
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0answers
14 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
0
votes
0answers
25 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
0
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0answers
22 views

Personalization pattern card rules for anonymous contacts only works on active browser session

We are trying to setup pattern matching personalization using sitecore XDB. We see anonymous contact being tracked into analytics database. I am trying to achieve below: If pattern card A matches, we ...
0
votes
0answers
54 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
0
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0answers
28 views

How to track email campaign activity by Sitecore EXM?

I am using Sitecore 8.2 update 5 and EXM 3.4.1. I have created email campaign and track the email open rate but when I am going to campaign to see the result, its showing unopened emails. May I know ...
0
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0answers
18 views

No parse factory registered for type IDataSource with key “xdb” (Source) error in Experience Extractor

I am using Experience Extractor for exporting analytics report data to Excel.I am using Sitecore 9 update 1 Instance. I installed ExperienceExtractor-0.3.1-8.2 in my instance. After that I tried to ...
0
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0answers
50 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...
0
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0answers
47 views

Custom Experience Analytics in Sitecore 9.x

The custom Dimensions and Segments I defined in Sitecore 8.1 are no longer working in Sitecore 9.1. I successfully ran the xDB Data Migration Tool, but when I open my custom-defined graphs in the ...