Questions tagged [experience-analytics]
Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.
270
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Experience Analytics are not showing Online Interactions
I have a Sitecore solution (Sitecore 9.0.1 revision 171219 on Azure in xP1 topology) that as far as I can tell all roles are working as expected and communicating. I am able to fire goals, create ...
- 14.6k
15
votes
3
answers
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Not able to create custom reports in experience analytics
We are trying to create custom analytics reports but are not able to show any data in charts.
Below are the steps followed to create a custom report,
Created custom dimensions and segments.
Created ...
- 151
14
votes
2
answers
3k
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Analytics Dashboard has a 10 day delay and updates only gradually
Our production environment has a pretty much standard analytics configuration. MongoDb gets filled up as expected and collected data is up to date.
But the Analytics dashboard in Sitecore is not up ...
- 611
14
votes
3
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Analytics "Tracker.Current is not initialized"
I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...
- 5,082
14
votes
3
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xDB Cloud Experience Analytics not refreshing
I'm using the xDB Cloud 1.0 setup in Sitecore 8.1. The site is successfully tracking contacts as I can see new profiles under the Experience Profile. However, the aggregate data on Experience ...
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14
votes
2
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Generating test data for Sitecore Analytics
I need to test Sitecore Analytics. Someone have any idea or tip how can I configure and generate fake data in Sitecore Analytics? Because only one person acessing the pages or campaigns, I cannot see ...
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0
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Submit queue is not working [closed]
I was looking for a fallback for Analytics when MongoDB was not available anymore and the "Submit queue" was exactly what I needed on paper.
My Issue
It seems that the "Sitecore.Analytics....
- 283
13
votes
3
answers
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Is there any easter egg in Sitecore?
I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions.
Are there any?
Easter egg -> https://...
- 9,286
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votes
2
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When rebuilding the reporting database stuck on StoppingDataRecording
I am doing an upgrade from 7.5 to 8.1-Update 3. I have gotten to the end and just finished the final upgrade to get to 8.1-Update 3. Now I am trying to rebuild the reporting database.
I open the /...
- 3,359
12
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2
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How can I create a custom report in Experience Analytics?
I'm pretty new at Sitecore, so I don't know if this is possible. I am able to log some custom page events (click on an anchor on the client side) in xDB. I can then query this with Robomongo. But ...
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votes
1
answer
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Does VisitorIdentification really need to be in the head element
All examples or directions on implementing xDB always include placing the VisitorIdentification (@Html.Sitecore().VisitorIdentification()) in the head?
This to me is code smell (render-blocking ...
- 625
11
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5
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Is it possible to associate goal triggering on button click without code?
In sitecore DMS is there any way to associate goal triggering on button click without code , i read some blogs which are giving info regarding how to associate item or pdf to trigger goal . So is it ...
- 521
11
votes
1
answer
736
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Report database Rebuild ridiculously slow
I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot:
After 26 hours 127 items were processed of ...
11
votes
1
answer
505
views
Excluding IPs from analytics, but keeping personalization.
I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization).
I tried 2 approaches and none of them worked:
...
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10
votes
1
answer
549
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Making Sitecore ignore the call to an API, while manually adding a page to the tracker
Sitecore 8.2 U4
I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
- 13k
9
votes
2
answers
3k
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Clean Analytics in Sitecore 9
Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
- 133
9
votes
2
answers
3k
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Definition Not Found in Analytics Aggregation
In performing an audit of Sitecore logs, I came across a slew of Aggregation Errors on the Processing Server all complaining about a definition not found.
1172 11:08:41 ERROR Aggregation Error
...
- 14.6k
9
votes
2
answers
876
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How to remove an IP address range from analytics? [duplicate]
I don't want company traffic to show up in Sitecore analytics, because it skews goal scores & bounce rates. How do I prevent Sitecore from recording these visits, or how do I at least null-out ...
- 2,319
9
votes
2
answers
689
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Sitecore profile card values not being published
I am having an error when publishing Sitecore profiles on a test environment.
I created the profile Test with profile keys Key1 and Key2.
Profile card and pattern cards were created also. See ...
- 818
8
votes
2
answers
2k
views
How to clean up analytics data?
Is there a way to remove all the Analytics data?
Our instance will go live soon and we would like to start capturing data afresh.
I tried rebuilding the database (secondary reporting) using the ...
- 2,797
8
votes
1
answer
493
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Timeline always showing contact as unknown in Sitecore 9
We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email);
I found this information on the new ...
- 19.7k
8
votes
1
answer
820
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Identify returning user interaction data from xDB in Sitecore 9
I have a requirement to identify the returning user which haven't yet created their profile. I know that Sitecore gives the unique identifier to the anonymous user based on the device and stores the ...
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8
votes
0
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492
views
Interaction is null
When a user submits's a form on the contact us page, I am creating a contact in xDB as:
try
{
//Identify the user
Tracker.Current.Session.Identify(model.Email);
...
- 1,832
8
votes
0
answers
965
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Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors
I'm running Sitecore 8.1 Update 1 and am trying to get the basic built-in Experience Analytics working. However, I am getting an error on all the graphs such as
The ...
- 135
7
votes
4
answers
2k
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How does Sitecore xDB work in a basic CM/CD setup
I'm attempting to grasp how to access analytics/mongodb data when in a CM/CD setup.
If I'm a content author do I do all my report building/personas/personalizations/analytic reviews on the CM ...
- 83
7
votes
2
answers
1k
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Clean Analytics in Sitecore 8
I need to do a clean test in Sitecore Analytics. I have cleaned all Analytics but if I remount the path Analyser all results are brought back. What is the best way to do this?
- 345
7
votes
1
answer
4k
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Sitecore 8.2 Experience Analytics error: "anti-forgery form field is not present"
On plain Sitecore 8.2 instance with WFFM on it I see next messages in the log:
11404 20:29:34 INFO [Experience Analytics]: Request: http://host.name/sitecore/api/ao/aggregates/all/...
- 1,593
7
votes
3
answers
837
views
Sitecore xDB Stale data encryption (always encrypted)
As Sitecore 9 is all about Data security, clear seperation and so on, we would obviously like to put those features to work.
That is why we were wondering how the Stale data encryption that was ...
- 625
7
votes
1
answer
683
views
Marketing channel and subchannel classification - how does it work?
How does Sitecore classify the site visitors into different online/offline channels? I understand that Sitecore and other Analytics systems use the ref or referral q keyword for this classification.
...
- 1,655
7
votes
1
answer
430
views
Processing server not populating segments table
We have an 8.1 update-2 processing instance configured as per documentation
For some reason the segments tables are empty and even if I run the RedeployMarketingData admin page, nothing will be ...
- 1,026
7
votes
1
answer
347
views
Sitecore Analytics Buttons in the launchpad
In a Sitecore environment, Sitecore 8.2 update 4, the analytics buttons in the launch pad are hidden. This is what I would expect if analytics were disabled (Xdb.Enabled = false) but analytics are ...
- 2,619
7
votes
0
answers
454
views
Custom PageEvent processed, visible in xDB; yet not showing up in reports after rebuilding database
I have done the following:
I created a new Dimension and Segment;
I created a class inheriting from PageEventDimensionBase:
public class ByProfilesEdited : PageEventDimensionBase {
public ...
6
votes
4
answers
1k
views
Why is my Experience Analytics dashboard blank in Sitecore 8.1 Update-3?
Anyone know why my Experience Analytics dashboard in Sitecore 8.1 Update-3 would be blank like this?
EDIT: in the network console for my browser I am seeing the following error:
- 3,359
6
votes
1
answer
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views
Sitecore.Analytics.Tracker.Current.Session.Contact Is Null
I'm currently trying to identify a contact using
Sitecore.Analytics.Tracker.Current.Session.Identify(user)
and an exception keeps being thrown
"this.Contact should not be null".
Debugging ...
- 133
6
votes
1
answer
2k
views
Experience Profile always shows anonymous or unknown as Name
I'm creating a small POC to learning Sitecore personalization, and I'm trying to create contacts.
I have a register form where I will create extranet users and login form.
The experience profile ...
- 453
6
votes
1
answer
2k
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How to view triggered goals
The instance name is mysite.org and I have used the Facebook share button. The site is not a public URL yet. The goal points to the related goal is set to 10.
Here are the issues:
In preview mode, ...
- 2,797
6
votes
1
answer
127
views
Analytics information to leverage site behavior
For one of our implementations we came up with the (relatively simple) following requirement:
Let's show a 'Other people also viewed' kind of functional block on
our content / product and other ...
- 625
6
votes
0
answers
866
views
Sitecore Analytics Exceptions with mongoDB Failure
Overview
During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
- 61
5
votes
4
answers
1k
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No contact created in MongoDB when session is closed
8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the ...
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votes
2
answers
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Ways to block SC_ANALYTICS_GLOBAL_COOKIE from being deployed?
Because of EU legislation, sometimes you have to block tracking cookies from being deployed. In Sitecore's case this would mean the SC_ANALYTICS_GLOBAL_COOKIE, since it's not absolutely necessary for ...
- 888
5
votes
4
answers
1k
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Google Analytics vs Sitecore Interactions
I'm running Sitecore 8.1 (Original Release), and I've generated a report that is tracking how many times visitors have seen a variation of an internal ad that is on my site. The basic premise of the ...
- 2,938
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votes
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How to create a new Sitecore Analytics report to show assets download per contact
I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact.
Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
- 3,747
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votes
2
answers
1k
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Marketing definition deployment takes forever
When I access Experience Analytics from the Launchpad and click on the goals report, I get a message saying "no data to display".
After some searching, it seems that I should deploy marketing ...
- 1,360
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votes
1
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266
views
What Roles we need to assign for an user to access Experience Analytics without any issues?
We have created a user and assigned the below 2 roles
Sitecore\Analytics Reporting
Sitecore\Developer
Please check the below screenshot of the user profile after assigning above 2 roles.
We ...
- 382
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votes
1
answer
318
views
WAF on Sitecore Delivery Servers and Analytics Tracking
We are hosting one of our clients Sitecore Application on Azure with WAF in place. I would like to know will there be any impact on Sitecore Analytics as all the web request will be first hitting to ...
- 1,676
5
votes
1
answer
2k
views
ERROR Cannot start analytics Tracker
I get below error in Content Delivery Environment in Sitecore 9.0.2
11284 11:00:12 ERROR Cannot start analytics Tracker Exception:
System.Net.Http.HttpRequestException Message: An error occurred ...
5
votes
1
answer
378
views
EXM Export Sent message recipients
There was a button in EXM to export sent message recipients to Excel from the 'Sent email campaigns' page, but the button is missing in EXM 3.3. Is there a way to run such export from the SentMessages ...
- 868
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2
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1k
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Experience Analytics dashboard gives errors
My Logs shows this error
2428 23:47:09 ERROR [Sitecore Services]: HTTP GET
URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
- 51
5
votes
1
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371
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Sitecore Analytics inquiries
To start, please forgive the length of this question, and that it goes into potentially more general concepts than hard coding, but we're trying to crack the black box here.
We are currently working ...
- 5,082
5
votes
2
answers
430
views
Component not updating according to pattern card
This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
- 493