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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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15
votes
1answer
2k views

Experience Analytics are not showing Online Interactions

I have a Sitecore solution (Sitecore 9.0.1 revision 171219 on Azure in xP1 topology) that as far as I can tell all roles are working as expected and communicating. I am able to fire goals, create ...
14
votes
3answers
1k views

xDB Cloud Experience Analytics not refreshing

I'm using the xDB Cloud 1.0 setup in Sitecore 8.1. The site is successfully tracking contacts as I can see new profiles under the Experience Profile. However, the aggregate data on Experience ...
14
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0answers
650 views

Submit queue is not working [closed]

I was looking for a fallback for Analytics when MongoDB was not available anymore and the "Submit queue" was exactly what I needed on paper. My Issue It seems that the "Sitecore.Analytics....
13
votes
3answers
3k views

Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...
13
votes
2answers
2k views

Analytics Dashboard has a 10 day delay and updates only gradually

Our production environment has a pretty much standard analytics configuration. MongoDb gets filled up as expected and collected data is up to date. But the Analytics dashboard in Sitecore is not up ...
12
votes
2answers
11k views

Analytics “Tracker.Current is not initialized”

I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...
12
votes
2answers
644 views

Generating test data for Sitecore Analytics

I need to test Sitecore Analytics. Someone have any idea or tip how can I configure and generate fake data in Sitecore Analytics? Because only one person acessing the pages or campaigns, I cannot see ...
11
votes
2answers
2k views

When rebuilding the reporting database stuck on StoppingDataRecording

I am doing an upgrade from 7.5 to 8.1-Update 3. I have gotten to the end and just finished the final upgrade to get to 8.1-Update 3. Now I am trying to rebuild the reporting database. I open the /...
11
votes
2answers
1k views

How can I create a custom report in Experience Analytics?

I'm pretty new at Sitecore, so I don't know if this is possible. I am able to log some custom page events (click on an anchor on the client side) in xDB. I can then query this with Robomongo. But ...
10
votes
1answer
342 views

Report database Rebuild ridiculously slow

I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot: After 26 hours 127 items were processed of ...
10
votes
1answer
274 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
10
votes
2answers
330 views

Not able to create custom reports in experience analytics

We are trying you create custom analytics reports but not able to show any data in charts. Below are steps followed to create custom report, Created custom dimension and segment. Created custom ...
9
votes
2answers
3k views

Definition Not Found in Analytics Aggregation

In performing an audit of Sitecore logs, I came across a slew of Aggregation Errors on the Processing Server all complaining about a definition not found. 1172 11:08:41 ERROR Aggregation Error ...
9
votes
2answers
599 views

How to remove an IP address range from analytics? [duplicate]

I don't want company traffic to show up in Sitecore analytics, because it skews goal scores & bounce rates. How do I prevent Sitecore from recording these visits, or how do I at least null-out ...
9
votes
1answer
2k views

Does VisitorIdentification really need to be in the head element

All examples or directions on implementing xDB always include placing the VisitorIdentification (@Html.Sitecore().VisitorIdentification()) in the head? This to me is code smell (render-blocking ...
9
votes
1answer
224 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
9
votes
2answers
463 views

Sitecore profile card values not being published

I am having an error when publishing Sitecore profiles on a test environment. I created the profile Test with profile keys Key1 and Key2. Profile card and pattern cards were created also. See ...
8
votes
2answers
987 views

How to clean up analytics data?

Is there a way to remove all the Analytics data? Our instance will go live soon and we would like to start capturing data afresh. I tried rebuilding the database (secondary reporting) using the ...
8
votes
1answer
317 views

Timeline always showing contact as unknown in Sitecore 9

We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email); I found this information on the new ...
8
votes
1answer
563 views

Identify returning user interaction data from xDB in Sitecore 9

I have a requirement to identify the returning user which haven't yet created their profile. I know that Sitecore gives the unique identifier to the anonymous user based on the device and stores the ...
7
votes
4answers
913 views

No contact created in MongoDB when session is closed

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the ...
7
votes
2answers
870 views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
7
votes
2answers
929 views

Clean Analytics in Sitecore 8

I need to do a clean test in Sitecore Analytics. I have cleaned all Analytics but if I remount the path Analyser all results are brought back. What is the best way to do this?
7
votes
1answer
2k views

Sitecore 8.2 Experience Analytics error: “anti-forgery form field is not present”

On plain Sitecore 8.2 instance with WFFM on it I see next messages in the log: 11404 20:29:34 INFO [Experience Analytics]: Request: http://host.name/sitecore/api/ao/aggregates/all/...
7
votes
3answers
545 views

Sitecore xDB Stale data encryption (always encrypted)

As Sitecore 9 is all about Data security, clear seperation and so on, we would obviously like to put those features to work. That is why we were wondering how the Stale data encryption that was ...
7
votes
1answer
540 views

Marketing channel and subchannel classification - how does it work?

How does Sitecore classify the site visitors into different online/offline channels? I understand that Sitecore and other Analytics systems use the ref or referral q keyword for this classification. ...
7
votes
0answers
780 views

Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors

I'm running Sitecore 8.1 Update 1 and am trying to get the basic built in Experience Analytics working. However I am getting an error on all the graphs such as The ...
7
votes
0answers
357 views

Custom PageEvent processed, visible in xDB; yet not showing up in reports after rebuilding database

I have done the following: I created a new Dimension and Segment; I created a class inheriting from PageEventDimensionBase: public class ByProfilesEdited : PageEventDimensionBase { public ...
6
votes
4answers
2k views

How does Sitecore xDB work in a basic CM/CD setup

I'm attempting to grasp how to access analytics/mongodb data when in a CM/CD setup. If I'm a content author do I do all my report building/personas/personalizations/analytic reviews on the CM ...
6
votes
1answer
603 views

Sitecore.Analytics.Tracker.Current.Session.Contact Is Null

I'm currently trying to identify a contact using Sitecore.Analytics.Tracker.Current.Session.Identify(user) and an exception keeps being thrown "this.Contact should not be null". Debugging ...
6
votes
1answer
1k views

Experience Profile always shows anonymous or unknown as Name

I'm creating a small POC to learning Sitecore personalization, and I'm trying to create contacts. I have a register form where I will create extranet users and login form. The experience profile ...
6
votes
1answer
2k views

How to view triggered goals

The instance name is mysite.org and I have used the Facebook share button. The site is not a public URL yet. The goal points to the related goal is set to 10. Here are the issues: In preview mode, ...
6
votes
1answer
347 views

Processing server not populating segments table

We have an 8.1 update-2 processing instance configured as per documentation For some reason the segments tables are empty and even if I run the RedeployMarketingData admin page, nothing will be ...
6
votes
1answer
116 views

Analytics information to leverage site behavior

For one of our implementations we came up with the (relatively simple) following requirement: Let's show a 'Other people also viewed' kind of functional block on our content / product and other ...
6
votes
1answer
204 views

Sitecore Analytics Buttons in the launchpad

In a Sitecore environment, Sitecore 8.2 update 4, the analytics buttons in the launch pad are hidden. This is what I would expect if analytics were disabled (Xdb.Enabled = false) but analytics are ...
5
votes
4answers
911 views

Why is my Experience Analytics dashboard blank in Sitecore 8.1 Update-3?

Anyone know why my Experience Analytics dashboard in Sitecore 8.1 Update-3 would be blank like this? EDIT: in the network console for my browser I am seeing the following error:
5
votes
2answers
2k views

Ways to block SC_ANALYTICS_GLOBAL_COOKIE from being deployed?

Because of EU legislation, sometimes you have to block tracking cookies from being deployed. In Sitecore's case this would mean the SC_ANALYTICS_GLOBAL_COOKIE, since it's not absolutely necessary for ...
5
votes
1answer
130 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
5
votes
1answer
232 views

WAF on Sitecore Delivery Servers and Analytics Tracking

We are hosting one of our clients Sitecore Application on Azure with WAF in place. I would like to know will there be any impact on Sitecore Analytics as all the web request will be first hitting to ...
5
votes
1answer
667 views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
5
votes
1answer
257 views

EXM Export Sent message recipients

There was a button in EXM to export sent message recipients to Excel from the 'Sent email campaigns' page, but the button is missing in EXM 3.3. Is there a way to run such export from the SentMessages ...
5
votes
1answer
309 views

Sitecore Analytics inquiries

To start, please forgive the length of this question, and that it goes into potentially more general concepts than hard coding, but we're trying to crack the black box here. We are currently working ...
5
votes
1answer
176 views

Filter analytics goal report by device

Is it possible to share an analytics goal and then filter by device when viewing the report? We are programmatically registering a goal from the website (through webapi) and it's working fine. We ...
5
votes
0answers
46 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
5
votes
0answers
522 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
5
votes
2answers
251 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
5
votes
1answer
165 views

Extending Sitecore Experience Analytics Filters

I'm trying to extend the experience analytics filters component by adding new custom filters that will be used for my custom reports, my question is: How I can create a textbox field using the ...
4
votes
4answers
993 views

Google Analytics vs Sitecore Interactions

I'm running Sitecore 8.1 (Original Release), and I've generated a report that is tracking how many times visitors have seen a variation of an internal ad that is on my site. The basic premise of the ...
4
votes
2answers
587 views

Experience Analytics Entry/Exit pages display [unknown page]

Can anyone shed some light on why I am seeing numerous entries for [unknown page] in the Experience Analytics -> Behavior -> Pages -> Entry pages/Exit Pages reports? I need to track down what is ...
4
votes
2answers
531 views

How to get engagement value or persona

Scenario I am working on this requirement - A visitor on the website will be assigned points for their activities on the website like views, likes, shares etc. Based on those points, they will be ...