Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

Filter by
Sorted by
Tagged with
0
votes
2answers
173 views

Where to see the Sitecore 9 Form Analytics data?

I have created a Sitecore 9 form. In that form, I have added three custom submit actions Save to Database (Default). Save to Custom Database CRM API Data posting. I have posted some data in that ...
0
votes
0answers
64 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
0
votes
1answer
38 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
1
vote
1answer
546 views

Change value of SC_ANALYTICS_GLOBAL_COOKIE to false

Can we override SC_ANALYTICS_GLOBAL_COOKIE through code? Meaning, in my configuration file I set to true, through code I want to set it to false for a particular user. Is it possible?
3
votes
0answers
77 views

Flow of data from email to the EXM dashboard [closed]

I am trying to understand the flow of data from the time a user opens/ click a link in the e-mail to the time it is displayed. I am listing my understanding below. Connecting the dots backwards: ...
2
votes
0answers
121 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
1
vote
0answers
60 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
-1
votes
2answers
96 views

Analytics not working after duplicating a Sitecore installation to a second server

I'm trying to duplicate my Sitecore installation from CM1 to CM2. After I completed my installation on CM1, I have applied the following steps: Copy wwwroot site folder from CM1 to CM2. Copy Solr ...
4
votes
1answer
596 views

Experience Analytics dashboard gives errors

My Logs shows this error 2428 23:47:09 ERROR [Sitecore Services]: HTTP GET URL http://ffg.local/sitecore/api/ao/aggregates/all/786FBA3A4573445EA74504E3CA5E48C1/all?&dateGrouping=by-week&&dateFrom=23-...
2
votes
2answers
203 views

Sitecore personalization based on at least two pages visited from set of pages

I am looking to specify a personalization rules in Sitecore 8.2 where at least two pages are visited from a specific set of pages on the websites for example: Content - Home - car loans (1) ...
0
votes
0answers
124 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...
4
votes
2answers
522 views

What is the proper troubleshooting technique for a “No known predicate type could be determined” error message?

As the question title suggests, I am looking for proper troubleshooting techniques in order to solve an error currently being experienced in a Sitecore 9.0.2 XP1 Topology Processing Role Server. The ...
2
votes
1answer
141 views

How do I enable the Internal Search reporting in Sitecore Analytics using the SXA search components?

We are using Sitecore 9.0 and the SXA search components. I have found a few articles that state that you need to register the button click event in the search page controller to turn this ...
3
votes
2answers
424 views

Can we migrate Google analytics data to Sitecore xDB?

Currently we are using Google analytics but in future we would like to utilize Sitecore Analytics? Can we migrate past Google analytics data to Sitecore xDB?
2
votes
1answer
229 views

Custom Facet for Anonymous Contact. Is it possible?

Hi guys, I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
1
vote
1answer
281 views

External website & goal setup in FXM doesn't show in Experience Analytics

I've added a subdomain (not the sitecore site) in FXM and Sitecore was able to find its beacon in the tracking script section with this message JavaScript beacon found on the external website. Next, ...
4
votes
0answers
113 views

Sitecore Commerce Sorting Product by Most Viewed

I have a requirement in our Sitecore Experience Commerce 9.0 update 2 to sort the Product List by popularity which means sorting by most viewed products on top. I have tried to get it from ...
0
votes
2answers
266 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
0
votes
1answer
233 views

How to disabled analytics tracking for specific type requests?

We do not want certain request to be tracked for analytics data say for example API calls. How we can achieve this using Sitecore config change? We are using Sitecore 8.2 update 3.
3
votes
1answer
218 views

How to do filtering and sorting on “Pages by URL” in Experience Analytics

Here are my business requirements: I want to track the most visited pages during the last month I want to track the particular page in the Experience analytics I am not able to find any sorting or ...
2
votes
2answers
260 views

Experience Profile shows only One Anonymous Contact

I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
1
vote
0answers
53 views

How to give user rights to Sitecore Experience Analytics Dashboard sites dropdown/Site analytics

I want to give user rights per user per website. for example UserA can only see www.jumpintotravel.dk analytics same way UserB can only see www.jumpintotravel.net only. How to give user rights to ...
1
vote
1answer
467 views

Track contacts in sitecore 9.1

I want to implement the tracking for anonymous contacts and known contacts to my site. How can I Implement ? Is Sitecore 9.1 tracks the known contacts also by default? Or I need to track via code ? ...
6
votes
0answers
73 views

Shared Session Manager object in analytics always giving Contact value null

I am fetching contact on the basis of "SC_ANALYTICS_GLOBAL_COOKIE". When I am creating Shared session manager client object and trying to fetch contact it's giving me null value every time. Scenario:...
4
votes
0answers
65 views

Experience Extractor extracts incomplete data

I'm trying to learn how to use Experience Extractor however I'm running into an issue where the data presented on Experience Analytics and the data extracted are different. Specifically I'm looking ...
3
votes
0answers
29 views

Presentation details dialog throw error [duplicate]

In core database go to the Item path: /sitecore/client/Applications/ExperienceProfile/Contact/PageSettings/Tabs/Overview when I am going to open presentation details dialog and click on edit as ...
0
votes
1answer
495 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
1
vote
1answer
351 views

How to capture and extract data for analytics [closed]

There is a page that lists rewards. Each reward is a Sitecore item and is clickable. Reward details would be displayed in a popup with in the page. User can apply for a reward by clicking on Apply ...
0
votes
2answers
231 views

Capture analytics data in non-Sitecore websites

Does anyone has any idea how to capture analytics data in Sitecore 8.1 experience profile custom tab from non-Sitecore websites? It would be better if its without using FXM.
2
votes
1answer
171 views

EXM differences behavior between Sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
0
votes
1answer
103 views

Experience Analytics page conflict with Glass Mapper

I'm getting the following error message when I go to Experience Analytics from the dashboard in 9.0.2 (rev. 180604). We are using Glass Mapper elsewhere in the application, but there's no ...
0
votes
1answer
239 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- ...
0
votes
1answer
2k views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
0
votes
3answers
2k views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
1
vote
1answer
1k views

“Could not resolve type name: Sitecore.Analytics.Pipelines.Initialize.ShowXdbInfo, Sitecore.Analytics” during Upgrade from Sitecore 8.1 to 9.1

I'm upgrading from Sitecore 8.1 rev3 to Sitecore 9.1. The error is pretty straightforward, however I have already made sure that the 9.1 version of Sitecore.Analytics.dll - the DLL that contains ...
1
vote
1answer
69 views

User Interaction is not storing on MongoDb - Once browser is closed

We have a simple Website which has WFFM form, there is no login page. When user is closing browser directly that time interaction is not capturing into MongoDb. Probably session end is not firing. ...
5
votes
1answer
2k views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
0
votes
0answers
759 views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
1
vote
1answer
46 views

Analytics Filter Report by Language

I'm trying to extend the filtering options of sitecore analytics report. I've noticed that Sitecore out of the box provides filtering by Site as seen on the screenshot below. I'm using Sitecore 8.2 ...
1
vote
0answers
172 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
2
votes
1answer
450 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
2
votes
0answers
119 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
3
votes
1answer
190 views

Sitecore 9 Reporting Database records are updating very slow

Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard Analysis So Far: Records are ...
10
votes
1answer
561 views

Report database Rebuild ridiculously slow

I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot: After 26 hours 127 items were processed of ...
1
vote
1answer
959 views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
1
vote
1answer
76 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
3
votes
1answer
175 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
2
votes
0answers
29 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
1
vote
0answers
152 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
13
votes
3answers
3k views

Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...