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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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Presentation details dialog throw error [duplicate]

In core database go to the Item path: /sitecore/client/Applications/ExperienceProfile/Contact/PageSettings/Tabs/Overview when I am going to open presentation details dialog and click on edit as ...
Himmat Singh Dulawat's user avatar
0 votes
1 answer
805 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
Fraser's user avatar
  • 103
1 vote
1 answer
487 views

How to capture and extract data for analytics [closed]

There is a page that lists rewards. Each reward is a Sitecore item and is clickable. Reward details would be displayed in a popup with in the page. User can apply for a reward by clicking on Apply ...
sukesh's user avatar
  • 2,797
0 votes
2 answers
302 views

Capture analytics data in non-Sitecore websites

Does anyone has any idea how to capture analytics data in Sitecore 8.1 experience profile custom tab from non-Sitecore websites? It would be better if its without using FXM.
Dinesh kumar's user avatar
2 votes
1 answer
222 views

EXM differences behavior between Sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
Bac Nguyen's user avatar
0 votes
1 answer
134 views

Experience Analytics page conflict with Glass Mapper

I'm getting the following error message when I go to Experience Analytics from the dashboard in 9.0.2 (rev. 180604). We are using Glass Mapper elsewhere in the application, but there's no ...
Martin Davies's user avatar
0 votes
1 answer
280 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- ...
sindu's user avatar
  • 619
0 votes
1 answer
4k views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
Rathan M's user avatar
  • 361
1 vote
3 answers
3k views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
Ayyappan Krishnamoorthy's user avatar
1 vote
1 answer
2k views

"Could not resolve type name: Sitecore.Analytics.Pipelines.Initialize.ShowXdbInfo, Sitecore.Analytics" during Upgrade from Sitecore 8.1 to 9.1

I'm upgrading from Sitecore 8.1 rev3 to Sitecore 9.1. The error is pretty straightforward, however I have already made sure that the 9.1 version of Sitecore.Analytics.dll - the DLL that contains ...
Emanuele Ciriachi's user avatar
1 vote
1 answer
85 views

User Interaction is not storing on MongoDb - Once browser is closed

We have a simple Website which has WFFM form, there is no login page. When user is closing browser directly that time interaction is not capturing into MongoDb. Probably session end is not firing. ...
Abhishek Malaviya's user avatar
5 votes
1 answer
2k views

ERROR Cannot start analytics Tracker

I get below error in Content Delivery Environment in Sitecore 9.0.2 11284 11:00:12 ERROR Cannot start analytics Tracker Exception: System.Net.Http.HttpRequestException Message: An error occurred ...
Ayyappan Krishnamoorthy's user avatar
0 votes
1 answer
1k views

Graphs in Experience Analytics cannot be displayed

I installed Sitecore 9.1 using Powershell scripts and site is loading fine. All Content Editor related things are working fine. Also, installed both xConnect & xConnect.Client certificate in both ...
rajath's user avatar
  • 1
1 vote
1 answer
79 views

Analytics Filter Report by Language

I'm trying to extend the filtering options of sitecore analytics report. I've noticed that Sitecore out of the box provides filtering by Site as seen on the screenshot below. I'm using Sitecore 8.2 ...
qwert's user avatar
  • 389
1 vote
0 answers
224 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
Bryan's user avatar
  • 121
2 votes
1 answer
571 views

Reporting Segments table not being populated 9.0.1

I'm using Sitecore 9.0.1 and I'm following the Troubleshooting xDB data issues guide. My scenario is #2 where data is being collected but I see nothing on the Experience Analytics reports (there's ...
Anderson Fortaleza's user avatar
2 votes
0 answers
154 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
Sam Murray-Sutton's user avatar
3 votes
1 answer
245 views

Sitecore 9 Reporting Database records are updating very slow

Problem: Sitecore analytics dashboard is updating very slow around (12 days delay) and old records are updating very slow (around 50 records per hours), on the dashboard Analysis So Far: Records are ...
Ashish Bansal's user avatar
11 votes
1 answer
736 views

Report database Rebuild ridiculously slow

I'm running Sitecore 9.0.1 and trying to rebuild a reporting database. The problem is that the process is ridiculously slow. How slow? Here's a screenshot: After 26 hours 127 items were processed of ...
Anderson Fortaleza's user avatar
2 votes
2 answers
2k views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
Anderson Fortaleza's user avatar
1 vote
1 answer
85 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
Haneen Daoud's user avatar
3 votes
1 answer
239 views

What are the side effects of disabling Sitecore.Analytics.Media.MediaRequestEventHandler?

Our load tests have shown that the Sitecore.Analytics.Media.MediaRequestEventHandler reduces load time of media assets by a certain factor. If we were to disable this handler, what functionality ...
Mark Lowe's user avatar
  • 1,026
2 votes
0 answers
38 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
Ken McAndrew's user avatar
  • 5,082
1 vote
0 answers
206 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
Emanuele Ciriachi's user avatar
13 votes
3 answers
3k views

Is there any easter egg in Sitecore?

I am just curious whether there is an easter egg - inside joke, hidden message (image) or secret feature - that you have found in Sitecore in various versions. Are there any? Easter egg -> https://...
Peter Procházka's user avatar
2 votes
0 answers
90 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
Ganta Rao Pala's user avatar
1 vote
0 answers
31 views

'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
Paul George's user avatar
0 votes
1 answer
96 views

How to calculate drop-offs?

I'm new to the analytics part and working on a report to show visitor drop-offs, which in our case is - No. of visitors for a day vs Those who added items to cart vs Went to checkout vs Completed the ...
sukesh's user avatar
  • 2,797
5 votes
0 answers
574 views

Creating new Dimension and Segment to create a new chart

I am trying to create a new dimension and a new segment to use in my new chart. After many attempts I found this article Create an interaction processor- From this reference I did the following ...
saramgsilva's user avatar
2 votes
1 answer
606 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
Kumari Dimple's user avatar
1 vote
0 answers
289 views

How to track Page Visit with Query String in Sitecore 9 Analytics?

I am using Sitecore 9.0 update 2, and want to track the Page visits with query string. Currently all pages are tracked without query string and my requirement is to track page visit as new page, if it ...
Ashish Bansal's user avatar
0 votes
1 answer
54 views

Offline channel reports not working

In the Experience Analytics, none of the "Offline Channel" reports are showing any graphs for our site. All the reports show - "No data to display". Aquisition - Channels - Offline - Offline ...
sukesh's user avatar
  • 2,797
0 votes
1 answer
99 views

Paid keyword reports not displaying any graphs

In the Experience Analytics, none of the Paid Keyword reports are showing any graphs for our site. All the reports show - "No data to display". e.g: Aquisition - Keywords - Top paid keywords ...
sukesh's user avatar
  • 2,797
1 vote
1 answer
64 views

Top exit pages by conversions - No data displayed

The following two reports in Experience Analytics do not display any graph and show "No data to display". Behavior - Pages - Exit pages - Top exit pages by conversions Behavior - Page URLs - Exit ...
sukesh's user avatar
  • 2,797
0 votes
1 answer
181 views

No data displayed for Device type analytics

In the Experience Analytics, there is the Device section under the Audience tab which shows reports like - Top device types by visit, Top device types by bounces etc. They never showed any data. Are ...
sukesh's user avatar
  • 2,797
9 votes
2 answers
3k views

Clean Analytics in Sitecore 9

Is there a way to remove Analytics data in Sitecore 9? Similar question for Sitecore 8 which talked about the use of __DeleteAllReportingData and deletion of Mongodbs or the use of ...
Min Thant's user avatar
  • 133
1 vote
1 answer
577 views

this.Interaction should not be null Sitecore 9.0.2 Azure

Does anybody recognize this error: "this.Interaction should not be null". It occurs on our server when we execute Sitecore.Analytics.Tracker.Current.Session.IdentifyAs(source, identifier); The ...
Johan's user avatar
  • 19
2 votes
2 answers
1k views

How do I track how many users clicked my link?

I have a Sitecore component which displays news headlines and "readmore" link. Once the user clicks on "read more", it shows extra information on the same page. How can I track all the users who ...
user3621's user avatar
  • 414
1 vote
1 answer
81 views

Rebuild Sitecore Analytics db in fresh installation

We want to replace our current MongoDB and Sitecore Analytics DB on regular intervals. We are aware that it removes ALL Analytics data. Our plan is to setup a completely fresh Sitecore Analytics SQL ...
Hos's user avatar
  • 884
2 votes
1 answer
56 views

Create contacts in Sitecore 7.2

In our project, we are creating users instead of contacts in Sitecore to track users interaction. For that, we need to log in that user in Sitecore first. Can we create contacts instead of users in ...
Mahendra's user avatar
0 votes
3 answers
562 views

SItecore 8.0 Personalization doesn't work

I faced a very weird situation. I got a heritage with Sitecore 8.0 web site with analytics enabled. Everything works OK. But now I got a task to enable personalization for some components. I studied ...
Dmitry T's user avatar
3 votes
1 answer
353 views

Periodically cleanup Sitecore Analytics data

We want to clean up Sitecore Analytics data (MongoDB + SQL) that are old (say 3 months). I already looked at Sitecore ADM and this question However, it seems that Sitecore ADM does not support ...
Hos's user avatar
  • 884
1 vote
1 answer
426 views

Sitecore_Analytics_Index is Broken

I am getting zero results in Sitecore Experience Dashboard and found that Sitecore gets data using Sitecore_analytics_index and an analytics index that i have is more or less broken, and as far as I ...
user2332873's user avatar
1 vote
0 answers
736 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
Mohamed Yaseen's user avatar
1 vote
1 answer
348 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
Christian Hagelid's user avatar
0 votes
0 answers
123 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
Chris Auer's user avatar
0 votes
1 answer
689 views

ListControl/LineChart graphs are not displaying due to a server error in Experience Analytics

Installed Sitecore 9 Update 1 together with Sitecore Experience Commerce 9 Update 1 on my dev VM. When I go to Experience Analytics, I can see these exceptions instead of charts: It is showing this ...
Peter Procházka's user avatar
4 votes
0 answers
97 views

Blank Reports for Sitecore Analytics [duplicate]

We have empty reports in Sitecore Experience Dashboard on one of the environments where we have 1 CM and 2 CD servers and we have tried out various things but nothing worked. Reports look something ...
user2332873's user avatar
3 votes
0 answers
172 views

Deleted dimension still show up in aggregation process

I have a particular issue with Sitecore 9.0.1. I need to create a custom flexible dimension. Initially I create the dimension and register it in the configuration file. Subsequently I deleted it from ...
Kurt Le's user avatar
  • 31
1 vote
0 answers
101 views

Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
Daryl's user avatar
  • 67