Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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5
votes
1answer
142 views

How to create a new Sitecore Analytics report to show assets download per contact

I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact. Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
2
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1answer
234 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
0
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2answers
525 views

Our website does not create “SC_ANALYTICS_GLOBAL_COOKIE” cookie

Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie I have looked into showconfig and can see <processor type="Sitecore.Analytics.Pipelines.EnsureSessionContext.EnsureDevice, Sitecore....
2
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0answers
50 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
10
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1answer
251 views

Making Sitecore ignore the call to an API, while manually adding a page to the tracker

Sitecore 8.2 U4 I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
4
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1answer
163 views

What Roles we need to assign for an user to access Experience Analytics without any issues?

We have created a user and assigned the below 2 roles Sitecore\Analytics Reporting Sitecore\Developer Please check the below screenshot of the user profile after assigning above 2 roles. We ...
1
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1answer
82 views

Is A/B test avaible in Experience Manager?

Is A/B test (content,component and page) and related analytics data available in the base Sitecore license, Sitecore Experience Manager?
0
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1answer
42 views

Engagement value assignment to group or multiple pages [closed]

How to set up an engagement value to multiple pages? Example: Assign the same value to all "product pages view" or all "add to cart" event
8
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2answers
1k views

How to clean up analytics data?

Is there a way to remove all the Analytics data? Our instance will go live soon and we would like to start capturing data afresh. I tried rebuilding the database (secondary reporting) using the ...
1
vote
1answer
318 views

“Reach” statistic in “Personalized Experience” dialog of Experience Editor is not showing correct values

I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
5
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0answers
570 views

Sitecore Analytics Exceptions with mongoDB Failure

Overview During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
1
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1answer
140 views

Sitecore Clickstream Analytics

We have requirement where we do need get Clickstream report for various Sitecore pages where each and every single click needs to tracked in Analytics system like Page,component and link clicked ...
2
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2answers
298 views

Sitecore analytics is not working after doing changes in IIS Url Rewrite Module

Client wanted to have a trailing slash at the end of urls and it should be redirected with 301. I have configured in IIS Url Rewrite and It is working fine as expected but I am getting an issue in the ...
1
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1answer
323 views

How to add item in contact custom facet List type property

I have created a custom facet model with Sitecore 9.0.1 & xConnect. My contact custom facet contains a property of List<string> which I want to populate with different values while contact ...
3
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2answers
305 views

Analytics showing ajax calls as page view events. How to prevent that?

After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile. Why this is happening? ...
0
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2answers
142 views

Sitecore.ListManagement.ListManagerGetContacts Recipient list is always null EXM

I am trying to create an EXM campaign. Somehow, I can send a test e-mail but it always fail, when I try to send it to a list of recipients. What I did: 1- Create a new list by uploading a CSV file (...
0
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1answer
98 views

Where has Tracker.CurrentVisit.Profiles migrated to?

I see a lot of examples around where people are using Tracker.CurrentVisit.Profiles in their code. Those examples seem to be using older versions of Sitecore. Does anyone know where that collection ...
11
votes
1answer
311 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
2
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1answer
126 views

What is Sitecore Analytics Database used for

I have my Sitecore multisite up and running.(Version 8.2).The values and data are populated on both Mongodb and SQL databases.But May I know what is the use of Analytics Database stored on the SQL ...
5
votes
2answers
276 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
1
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0answers
103 views

Can you customize the definition of Bounce rate?

Currently the definition of Experience Analytics is having to do with the user only visiting once to a page. The client wants to extend this to include time and perhaps more other criteria. I know I ...
2
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2answers
1k views

SC_ANALYTICS_GLOBAL_COOKIE domain name in multisite

I have a multisite configuration running SC8.2u2. All sites have a common domain name xxx.com, however the SC_ANALYTICS_GLOBAL_COOKIE domain name on sub-sites is set to the sub-domain accounts.xxx.com ...
1
vote
1answer
102 views

Differentiating Users in Sitecore from different Machine

I have a local Sitecore (version 8.2 ) instance named homepage.mysite.in This site is configured and setup with MongoDB to capture the data. Experience Analytics also works fine. I added the IP of ...
2
votes
2answers
652 views

Experience analytics and Profile icon missing on launch pad

I have Sitecore Version 8.2 .After the plain installation Experience Analytics,FEM , Experience Profile are seen initially at the launch pad of the Sitecore. But after installing the Projects into ...
8
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1answer
337 views

Timeline always showing contact as unknown in Sitecore 9

We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email); I found this information on the new ...
8
votes
1answer
590 views

Identify returning user interaction data from xDB in Sitecore 9

I have a requirement to identify the returning user which haven't yet created their profile. I know that Sitecore gives the unique identifier to the anonymous user based on the device and stores the ...
2
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1answer
263 views

All Users are not being tracked in Sitecore Analytics

In my project on Sitecore 8.2, I am using Contact Facet to identify users. Problem Definition: All users are not being tracked, seems some of them are missing in xDB. Seems xDB and Experience ...
15
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1answer
2k views

Experience Analytics are not showing Online Interactions

I have a Sitecore solution (Sitecore 9.0.1 revision 171219 on Azure in xP1 topology) that as far as I can tell all roles are working as expected and communicating. I am able to fire goals, create ...
1
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2answers
163 views

What is the purpose of duplicated Segments in ExperienceAnalyticsLineChart?

I am designing Experience Analytics report via Sitecore Rocks. Could anyone please explain to me the purpose of duplicated segments as shown in the following picture? Some can be used to display ...
1
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0answers
118 views

Error on Exception: System.Data.SqlClient.SqlException

Exception: System.Data.SqlClient.SqlException Message: T-SQL ERROR 242, SEVERITY 16, STATE 3, PROCEDURE (null), LINE 472, MESSAGE: The conversion of a datetime data type to a smalldatetime data ...
0
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1answer
397 views

How to resolve Mongo PostSessionEndPipeline failed or Session Submit has failed error

Did anybody experience below issue? Recently I have been seeing below error messages in log files. I verified the Mongo connection and it seems to be working as expected and below seems to be ...
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0answers
56 views

Sitecore IP Geo location service lookups report

I would like to know where the following report read its content from, I have a data that doesn't make sense and I am trying to trouble shoot:
6
votes
1answer
626 views

Sitecore.Analytics.Tracker.Current.Session.Contact Is Null

I'm currently trying to identify a contact using Sitecore.Analytics.Tracker.Current.Session.Identify(user) and an exception keeps being thrown "this.Contact should not be null". Debugging ...
4
votes
1answer
335 views

Unique visitors and total visitors in a month

How can i retrieve, count of unique visitors and total visitors who have visited a Sitecore site in a month , using experience database.
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0answers
80 views

How can we Size or Estimate the xDB Conversion Process while upgrading from 7.2 to 8.2? [closed]

We are in process of upgrading Sitecore 7.2 to 8.2 Update 5 (may be Update 6 later). As part of the process client wants to migrate the historical analytics data from SQL to Mongo (On-Premise). Client ...
1
vote
1answer
293 views

How to capture button clicks using Sitecore Analytics (and Mongodb)

I'm a beginner in Sitecore. I need to generate the data which provides how many times the user clicks a button on the webpage. The data should be stored on MongoDB database. I'm confused with where to ...
0
votes
2answers
507 views

Adding custom contact facet to Sitecore Analytics index

Sitecore 8.2 Update 4 with Lucene search on a local single instance Sitecore site: I have created a Custom Contact facet and I can see it is being saved to MongoDB. I want to add it to the Analytics ...
7
votes
3answers
578 views

Sitecore xDB Stale data encryption (always encrypted)

As Sitecore 9 is all about Data security, clear seperation and so on, we would obviously like to put those features to work. That is why we were wondering how the Stale data encryption that was ...
3
votes
0answers
91 views

Get List of all user journey

I want to create a report where I want to get the list of all user identified, pages views count, all the pages views by user and timestamp. Please suggest the best way to track user journey.
1
vote
1answer
508 views

Experience Analytics page views and visits much lower than expected

I have custom analytics which tracks page views and it seems to wildly differ from what Experience Analytics reports. For higher volume pages it seems to be 30% to 60% lower. For low volume pages (i.e....
4
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0answers
285 views

Interaction is null

When a user submits's a form on the contact us page, I am creating a contact in xDB as: try { //Identify the user Tracker.Current.Session.Identify(model.Email); ...
4
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0answers
119 views

How to get top search keywords from experience analytics reports programmatically

How to get top search keywords from experience analytics reports programmatically in Sitecore 8. Thanks
0
votes
1answer
614 views

All reporting api services returning 404 response

I am currently enabling xDB on an Sitecore 8.2.5 install that has recently been upgraded from an 8 initial release. It has never had xDB enabled. I'm getting some issues where data appears to be added ...
7
votes
1answer
210 views

Sitecore Analytics Buttons in the launchpad

In a Sitecore environment, Sitecore 8.2 update 4, the analytics buttons in the launch pad are hidden. This is what I would expect if analytics were disabled (Xdb.Enabled = false) but analytics are ...
3
votes
2answers
432 views

How to distinguish between Goals and Conversions

We have a number of goals that can be completed by anonymous users, which we use to do things like measure campaign penetration, etc. Because these goals are anonymous, they are not true "conversions" ...
4
votes
2answers
226 views

How to exclude a specific referring site from Experience Analytics?

My parent company has "thoughtfully" referenced our public website in a frame on the home page of a mandatory-use intranet application, thereby guaranteeing we get a lot of referring traffic from the ...
9
votes
2answers
634 views

How to remove an IP address range from analytics? [duplicate]

I don't want company traffic to show up in Sitecore analytics, because it skews goal scores & bounce rates. How do I prevent Sitecore from recording these visits, or how do I at least null-out ...
14
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0answers
699 views

Submit queue is not working [closed]

I was looking for a fallback for Analytics when MongoDB was not available anymore and the "Submit queue" was exactly what I needed on paper. My Issue It seems that the "Sitecore.Analytics....
6
votes
1answer
353 views

Processing server not populating segments table

We have an 8.1 update-2 processing instance configured as per documentation For some reason the segments tables are empty and even if I run the RedeployMarketingData admin page, nothing will be ...
9
votes
1answer
2k views

Does VisitorIdentification really need to be in the head element

All examples or directions on implementing xDB always include placing the VisitorIdentification (@Html.Sitecore().VisitorIdentification()) in the head? This to me is code smell (render-blocking ...