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Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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2
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1answer
456 views

Where to find Visit Duration and Latest Date Visited in Code Behind

I am creating a process that reads in the Sitecore analytics contact collection and gets information needed for a report. It is read and inserted in SQL Server. Not sure how to get some of the fields ...
9
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2answers
488 views

Sitecore profile card values not being published

I am having an error when publishing Sitecore profiles on a test environment. I created the profile Test with profile keys Key1 and Key2. Profile card and pattern cards were created also. See ...
2
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2answers
2k views

Failed to synchronize segments

Sitecore 8.2 Update 3 Im getting the following error in my logs: 40752 14:56:12 FATAL [Experience Analytics]: Failed to synchronize segments. Message: Value cannot be null. Parameter name: item. ...
4
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1answer
109 views

Does personalization require a specific license?

I'm looking at the list of licenses and wondering if there is one specific license that enables personalization. If so, which license should I be looking for? Using Sitecore.NET 8.0 (rev. 151127)
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1answer
572 views

Sitecore.Analytics.Tracker.Current.Contact is null at controller post back action

I have a form at my page and postback action to controller rendering, sitecore 8.2 I wounder why Sitecore.Analytics.Tracker.Current.Contact is null at postback ? at all other parts it works correctly ...
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2answers
352 views

System requests on Experience Analytics reports

On an 8.2 new installation I am getting a few Entry and Exit page URL entries on the Experience Analytics reports which I would not expect: /api/sitecore/settings/setuserprofilekey /sitecore/...
4
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1answer
1k views

How to set up Sitecore Experience Analytics?

On my sitecore Azure environment, I already have a working xDB collecting data about visitors. Now I want to display graphs to see for instance, with what frequency goals were registered. I tried ...
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0answers
160 views

Personalization is causing 500 errors for the google bot. How do I fix this?

I'm running Sitecore 8.1 Original Release, and I've started using contact cards for storing information about my visitors. Two weeks ago I launched a campaign that personalized content based on a ...
4
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2answers
547 views

How to get engagement value or persona

Scenario I am working on this requirement - A visitor on the website will be assigned points for their activities on the website like views, likes, shares etc. Based on those points, they will be ...
7
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4answers
2k views

How does Sitecore xDB work in a basic CM/CD setup

I'm attempting to grasp how to access analytics/mongodb data when in a CM/CD setup. If I'm a content author do I do all my report building/personas/personalizations/analytic reviews on the CM ...
2
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1answer
584 views

Custom click event getting registered in xDB without triggered by the visitor

I am trying to register a button click event on a page. For this I created a custom click event under /Settings/Analytics/Page events/ and assigned it on a page. But the problem is: button event gets ...
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0answers
99 views

What is Sitecore xDB best practice for scalability and usage [closed]

So my knowledge in this area is limited as most of the implementations I've been involved with have been less focused on the xDB system and as a result I have questions. Current situation: Load ...
7
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0answers
802 views

Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors

I'm running Sitecore 8.1 Update 1 and am trying to get the basic built in Experience Analytics working. However I am getting an error on all the graphs such as The ...
2
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1answer
142 views

How can we get the pagedefinitionId of the page event dynamically?

I created a custom page event under /Settings/Analytics/Page events/ and assigned it on a page using the ribbon option under Analytics -> Attributes. I want to dynamically get the ...
2
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1answer
217 views

Add Profile programmatically if not present

I have a scenario where I need to programmatically set a Profile to the Tracker.Current.Interaction.Profiles if it is not present. I have tried to achieve this by using BehaviorProfileConverter but I ...
7
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0answers
374 views

Custom PageEvent processed, visible in xDB; yet not showing up in reports after rebuilding database

I have done the following: I created a new Dimension and Segment; I created a class inheriting from PageEventDimensionBase: public class ByProfilesEdited : PageEventDimensionBase { public ...
0
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1answer
739 views

Getting System.NullReferenceException while setting value into Sitecore.Analytics.Tracker.Current.Session.Identify

We are using Azure B2C for Login into Our website, but in CM server we are getting below error . The Same code is working in CD server. I don't remember what i have missed in CM server (any config ...
5
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1answer
314 views

Sitecore Analytics inquiries

To start, please forgive the length of this question, and that it goes into potentially more general concepts than hard coding, but we're trying to crack the black box here. We are currently working ...
2
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2answers
73 views

Can I view the implementation of existing Analytics Segments? And if yes, how?

I created a custom report using the "All visits by page" Segment under the "By page" Dimension. The results, however, have left me wondering; is there any way to access the code that generates the ...
1
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1answer
143 views

Where can I find Developer Resources for Sitecore Analytics?

My company decided to get more involved with Sitecore Analytics, with the goal of Personalization in mind. I have a good understanding of Sitecore in general, but I never prepared a custom report or ...
5
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2answers
2k views

Ways to block SC_ANALYTICS_GLOBAL_COOKIE from being deployed?

Because of EU legislation, sometimes you have to block tracking cookies from being deployed. In Sitecore's case this would mean the SC_ANALYTICS_GLOBAL_COOKIE, since it's not absolutely necessary for ...
3
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0answers
468 views

Tracker.Current.Interaction.Pages in Sitecore is returning only the current page

I know that Tracker.Current.Interaction.Pages should return all the pages user has visited in the current session. Where as in my case it is returning only the current page. Can someone please let me ...
0
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1answer
400 views

The current data adapter provider does not support renumbering interactions

We are in the process of resetting up our Analytics on 8.2 Update 2. While reviewing logs, I noticed this error in the log that did not occur in our old 8.0 instance. 3084 08:49:45 INFO MARKETO: ...
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0answers
77 views

Experience Analytics, Each Single Page View Counting as Two

We have a scenario where each view is counting as 2 with regards to Experience Analytics. This is in 8.1 rev. 151207. I'm verifying the duplicate views by using Experience Explorer, with the right-...
5
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1answer
242 views

WAF on Sitecore Delivery Servers and Analytics Tracking

We are hosting one of our clients Sitecore Application on Azure with WAF in place. I would like to know will there be any impact on Sitecore Analytics as all the web request will be first hitting to ...
4
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4answers
1k views

Google Analytics vs Sitecore Interactions

I'm running Sitecore 8.1 (Original Release), and I've generated a report that is tracking how many times visitors have seen a variation of an internal ad that is on my site. The basic premise of the ...
5
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1answer
271 views

EXM Export Sent message recipients

There was a button in EXM to export sent message recipients to Excel from the 'Sent email campaigns' page, but the button is missing in EXM 3.3. Is there a way to run such export from the SentMessages ...
7
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2answers
952 views

Clean Analytics in Sitecore 8

I need to do a clean test in Sitecore Analytics. I have cleaned all Analytics but if I remount the path Analyser all results are brought back. What is the best way to do this?
12
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2answers
671 views

Generating test data for Sitecore Analytics

I need to test Sitecore Analytics. Someone have any idea or tip how can I configure and generate fake data in Sitecore Analytics? Because only one person acessing the pages or campaigns, I cannot see ...
0
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1answer
303 views

Could not map index document field to property StartDateTime

I have updated my instance from 8.0 initial release to 8.0 update 5. In the Experience profile, there is this error. Could not map index document field to property "StartDateTime" on type ...
13
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2answers
2k views

Analytics Dashboard has a 10 day delay and updates only gradually

Our production environment has a pretty much standard analytics configuration. MongoDb gets filled up as expected and collected data is up to date. But the Analytics dashboard in Sitecore is not up ...
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0answers
30 views

What are the steps I could take to debug non-functioning Experience Analytics (MongoDB)? [duplicate]

On one of the websites I'm working on the Site Analytics are broken - a MongoDB database is successfully created by Sitecore to store Analytics data and I can see the Analytics interface in Content ...
2
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0answers
241 views

Analytics Custom Report of pages with most goals recorded has no data

I'm trying to make a list of the "most favorited" pages, but no data is coming out in the finished report. When the user clicks a favorite button, it triggers the built-in "Like" goal for that page. ...
3
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1answer
494 views

XDB Continuous Update for Reporting

I see in this Sitecore Documentation they mention Continuous Update as a type of processing for reporting. I can't find any documentation on this. What are the steps and configuration required to set ...
13
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3answers
11k views

Analytics “Tracker.Current is not initialized”

I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...
2
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1answer
529 views

Sitecore analytics not tracking logged-in users

Our site is set up so certain content is protected to logged-in users only. We're using WFFM to do the login form with the login save action, and the user pool is in a custom domain instead of the ...
0
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1answer
285 views

How to get popular pages by language and site

I'm trying to get the most popular pages by language & site for Sitecore 8.0. This one I could find, is for an older version and the table names have changed since then. string query = string....
0
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3answers
611 views

Sitecore API to get Browser, Device and OS details

We have a requirement to pass browser, OS, Device details to third party analytics (yes they don't capture by default). Does sitecore provides any API which we can use to capture these details? Any ...
3
votes
1answer
278 views

Attribute internal traffic to a custom channel

I have a question regarding a requirement for a client of ours. The client has a number of offices around the world. Traffic coming from these offices (specific IP addresses/ranges) should not be ...
0
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1answer
91 views

Experience Analytics licensing [duplicate]

How do you quickly determine if a client’s license includes something like Experience Analytics? Is it basically that if the license wasn’t good for a component, it wouldn’t show up on the Launchpad ...
2
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0answers
575 views

Why are contacts not showing up in analytics index after rebuilding reporting database?

I have a Sitecore 8.1-3 instance using Solr 4.10. I just finished rebuilding the reporting database following the Sitecore instructions. I am noticing that there are contacts that I know are in ...
0
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1answer
610 views

Will the analytics index eventually update? [duplicate]

I have a Sitecore 8.1-3 instance that uses Solr. I recently had to go and fix some mongo data in the Contact collection that was incorrect. I wrote a script that fixed the data errors. I am ...
6
votes
1answer
117 views

Analytics information to leverage site behavior

For one of our implementations we came up with the (relatively simple) following requirement: Let's show a 'Other people also viewed' kind of functional block on our content / product and other ...
5
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1answer
168 views

Extending Sitecore Experience Analytics Filters

I'm trying to extend the experience analytics filters component by adding new custom filters that will be used for my custom reports, my question is: How I can create a textbox field using the ...
4
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1answer
199 views

Cannot process 'ProcessSubscriptions' processor because of internal error

This error is showing up in my Sitecore error logs 5,611 times a day. Any thoughts on how to fix it? Sitecore 7.5 464 2017:01:05 00:00:00 ERROR Cannot process 'ProcessSubscriptions' processor ...
6
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1answer
2k views

How to view triggered goals

The instance name is mysite.org and I have used the Facebook share button. The site is not a public URL yet. The goal points to the related goal is set to 10. Here are the issues: In preview mode, ...
3
votes
1answer
114 views

Fact_PageViewsByLanguage table information

We have Sitecore 8.2. In the Sitecore_reporting database in SQL server, there is this Fact_PageViewsByLanguage table with these columns: SiteNameId LanguageId Views Visits Value Is there a ...
2
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1answer
818 views

Media Request Analytics Failed

I got the following error in the log files of my upgraded site: 2628 2016:12:09 13:07:13 ERROR Media request analytics failed Exception: System.InvalidOperationException Message: Tracker.Current....
4
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2answers
603 views

Experience Analytics Entry/Exit pages display [unknown page]

Can anyone shed some light on why I am seeing numerous entries for [unknown page] in the Experience Analytics -> Behavior -> Pages -> Entry pages/Exit Pages reports? I need to track down what is ...
7
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4answers
920 views

No contact created in MongoDB when session is closed

8.2 update 0. I have changed session to be 1 minute instead of the default 20 minutes. When I log into the site, in incognito, surf around and close the browser. No contact is ever created in the ...