Questions tagged [experience-analytics]
Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.
270
questions
0
votes
1
answer
393
views
Getting warning in Sitecore Logs : [Experience Analytics]: Reducing segment
Getting below warning in the Sitecore logs, Current using Sitecore version 8.2 update 4
10688 01:24:44 INFO [Experience Analytics]: Reducing segment: 'd8ba6f18-d0da-4cbb-b51f-8741c0fe9540' on date: ...
- 63
1
vote
1
answer
133
views
How is the top assets by value per visit report actually calculated in Sitecore?
We are using Sitecore ver 8.2.5. I have assigned goals to my various assets that are a part of a campaign. (Whitepaper download, ebook, infographic).
All are being tracked in the downloads report,...
- 67
15
votes
3
answers
703
views
Not able to create custom reports in experience analytics
We are trying to create custom analytics reports but are not able to show any data in charts.
Below are the steps followed to create a custom report,
Created custom dimensions and segments.
Created ...
- 151
5
votes
1
answer
284
views
How to create a new Sitecore Analytics report to show assets download per contact
I'm trying to create a custom report on sitecore analytics to display Assets downloaded per contact.
Currently there is a report to show downloaded assets but it doesn't display who has downloaded ...
- 3,747
2
votes
2
answers
307
views
'Profile Card Value' is empty
In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror.
Subsequently,...
- 1,268
0
votes
2
answers
1k
views
Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie
Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie
I have looked into showconfig and can see
<processor type="Sitecore.Analytics.Pipelines.EnsureSessionContext.EnsureDevice, Sitecore....
- 235
2
votes
0
answers
82
views
Cleanup Sitecore Assets Download Data
I need to remove all the old Sitecore Analytics data related to Assets/Downloads.
I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
- 3,747
10
votes
1
answer
549
views
Making Sitecore ignore the call to an API, while manually adding a page to the tracker
Sitecore 8.2 U4
I am working on tracking the movement of the user through my registration form. As they move from section to section, I am going to add a page to their tracker so I can see that ...
- 13k
5
votes
1
answer
267
views
What Roles we need to assign for an user to access Experience Analytics without any issues?
We have created a user and assigned the below 2 roles
Sitecore\Analytics Reporting
Sitecore\Developer
Please check the below screenshot of the user profile after assigning above 2 roles.
We ...
- 382
1
vote
1
answer
293
views
Is A/B test avaible in Experience Manager?
Is A/B test (content,component and page) and related analytics data available in the base Sitecore license, Sitecore Experience Manager?
- 83
0
votes
1
answer
60
views
Engagement value assignment to group or multiple pages [closed]
How to set up an engagement value to multiple pages?
Example:
Assign the same value to all "product pages view" or all "add to cart" event
- 11
8
votes
2
answers
2k
views
How to clean up analytics data?
Is there a way to remove all the Analytics data?
Our instance will go live soon and we would like to start capturing data afresh.
I tried rebuilding the database (secondary reporting) using the ...
- 2,797
1
vote
1
answer
434
views
"Reach" statistic in "Personalized Experience" dialog of Experience Editor is not showing correct values
I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
- 121
6
votes
0
answers
866
views
Sitecore Analytics Exceptions with mongoDB Failure
Overview
During a disaster recovery test of our environment we make mongoDB unavailable to Sitecore with the expectation that Sitecore will continue to function normally due to the Configuration ...
- 61
1
vote
1
answer
210
views
Sitecore Clickstream Analytics
We have requirement where we do need get Clickstream report for various Sitecore pages where each and every single click needs to tracked in Analytics system like Page,component and link clicked ...
- 625
2
votes
2
answers
410
views
Sitecore analytics is not working after doing changes in IIS Url Rewrite Module
Client wanted to have a trailing slash at the end of urls and it should be redirected with 301. I have configured in IIS Url Rewrite and It is working fine as expected but I am getting an issue in the ...
- 408
1
vote
1
answer
633
views
How to add item in contact custom facet List type property
I have created a custom facet model with Sitecore 9.0.1 & xConnect.
My contact custom facet contains a property of List<string> which I want to populate with different values while contact ...
- 506
3
votes
3
answers
526
views
Analytics showing ajax calls as page view events. How to prevent that?
After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile.
Why this is happening?
...
- 506
0
votes
2
answers
240
views
Sitecore.ListManagement.ListManagerGetContacts Recipient list is always null EXM
I am trying to create an EXM campaign. Somehow, I can send a test e-mail but it always fail, when I try to send it to a list of recipients.
What I did:
1- Create a new list by uploading a CSV file (...
0
votes
1
answer
139
views
Where has Tracker.CurrentVisit.Profiles migrated to?
I see a lot of examples around where people are using Tracker.CurrentVisit.Profiles in their code.
Those examples seem to be using older versions of Sitecore.
Does anyone know where that collection ...
- 101
11
votes
1
answer
505
views
Excluding IPs from analytics, but keeping personalization.
I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization).
I tried 2 approaches and none of them worked:
...
- 151
2
votes
1
answer
182
views
What is Sitecore Analytics Database used for
I have my Sitecore multisite up and running.(Version 8.2).The values and data are populated on both Mongodb and SQL databases.But May I know what is the use of Analytics Database stored on the SQL ...
- 317
5
votes
2
answers
430
views
Component not updating according to pattern card
This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
- 493
1
vote
0
answers
154
views
Can you customize the definition of Bounce rate?
Currently the definition of Experience Analytics is having to do with the user only visiting once to a page.
The client wants to extend this to include time and perhaps more other criteria. I know I ...
- 21
3
votes
2
answers
2k
views
SC_ANALYTICS_GLOBAL_COOKIE domain name in multisite
I have a multisite configuration running SC8.2u2. All sites have a common domain name xxx.com, however the SC_ANALYTICS_GLOBAL_COOKIE domain name on sub-sites is set to the sub-domain accounts.xxx.com ...
- 873
1
vote
1
answer
133
views
Differentiating Users in Sitecore from different Machine
I have a local Sitecore (version 8.2 ) instance named
homepage.mysite.in
This site is configured and setup with MongoDB to capture the data. Experience Analytics also works fine. I added the IP of ...
- 317
2
votes
2
answers
1k
views
Experience analytics and Profile icon missing on launch pad
I have Sitecore Version 8.2 .After the plain installation Experience Analytics,FEM , Experience Profile are seen initially at the launch pad of the Sitecore. But after installing the Projects into ...
- 317
8
votes
1
answer
493
views
Timeline always showing contact as unknown in Sitecore 9
We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email);
I found this information on the new ...
- 19.7k
8
votes
1
answer
820
views
Identify returning user interaction data from xDB in Sitecore 9
I have a requirement to identify the returning user which haven't yet created their profile. I know that Sitecore gives the unique identifier to the anonymous user based on the device and stores the ...
- 613
2
votes
1
answer
342
views
All Users are not being tracked in Sitecore Analytics
In my project on Sitecore 8.2, I am using Contact Facet to identify users.
Problem Definition:
All users are not being tracked, seems some of them are missing in xDB.
Seems xDB and Experience ...
20
votes
3
answers
5k
views
Experience Analytics are not showing Online Interactions
I have a Sitecore solution (Sitecore 9.0.1 revision 171219 on Azure in xP1 topology) that as far as I can tell all roles are working as expected and communicating. I am able to fire goals, create ...
- 14.6k
1
vote
2
answers
212
views
What is the purpose of duplicated Segments in ExperienceAnalyticsLineChart?
I am designing Experience Analytics report via Sitecore Rocks.
Could anyone please explain to me the purpose of duplicated segments as shown in the following picture? Some can be used to display ...
- 311
1
vote
0
answers
226
views
Error on Exception: System.Data.SqlClient.SqlException
Exception: System.Data.SqlClient.SqlException Message: T-SQL ERROR
242, SEVERITY 16, STATE 3, PROCEDURE (null), LINE 472, MESSAGE: The
conversion of a datetime data type to a smalldatetime data ...
- 11
0
votes
1
answer
522
views
How to resolve Mongo PostSessionEndPipeline failed or Session Submit has failed error
Did anybody experience below issue? Recently I have been seeing below error messages in log files. I verified the Mongo connection and it seems to be working as expected and below seems to be ...
- 393
0
votes
0
answers
58
views
Sitecore IP Geo location service lookups report
I would like to know where the following report read its content from, I have a data that doesn't make sense and I am trying to trouble shoot:
- 1,360
6
votes
1
answer
943
views
Sitecore.Analytics.Tracker.Current.Session.Contact Is Null
I'm currently trying to identify a contact using
Sitecore.Analytics.Tracker.Current.Session.Identify(user)
and an exception keeps being thrown
"this.Contact should not be null".
Debugging ...
- 133
4
votes
1
answer
562
views
Unique visitors and total visitors in a month
How can i retrieve, count of unique visitors and total visitors who have visited a Sitecore site in a month , using experience database.
- 527
1
vote
0
answers
98
views
How can we Size or Estimate the xDB Conversion Process while upgrading from 7.2 to 8.2? [closed]
We are in process of upgrading Sitecore 7.2 to 8.2 Update 5 (may be Update 6 later). As part of the process client wants to migrate the historical analytics data from SQL to Mongo (On-Premise). Client ...
- 2,534
1
vote
1
answer
428
views
How to capture button clicks using Sitecore Analytics (and Mongodb)
I'm a beginner in Sitecore. I need to generate the data which provides how many times the user clicks a button on the webpage. The data should be stored on MongoDB database. I'm confused with where to ...
- 317
0
votes
2
answers
608
views
Adding custom contact facet to Sitecore Analytics index
Sitecore 8.2 Update 4 with Lucene search on a local single instance Sitecore site: I have created a Custom Contact facet and I can see it is being saved to MongoDB.
I want to add it to the Analytics ...
- 961
7
votes
3
answers
837
views
Sitecore xDB Stale data encryption (always encrypted)
As Sitecore 9 is all about Data security, clear seperation and so on, we would obviously like to put those features to work.
That is why we were wondering how the Stale data encryption that was ...
- 625
3
votes
0
answers
113
views
Get List of all user journey
I want to create a report where I want to get the list of all user identified, pages views count, all the pages views by user and timestamp.
Please suggest the best way to track user journey.
1
vote
1
answer
715
views
Experience Analytics page views and visits much lower than expected
I have custom analytics which tracks page views and it seems to wildly differ from what Experience Analytics reports. For higher volume pages it seems to be 30% to 60% lower. For low volume pages (i.e....
- 5,302
8
votes
0
answers
493
views
Interaction is null
When a user submits's a form on the contact us page, I am creating a contact in xDB as:
try
{
//Identify the user
Tracker.Current.Session.Identify(model.Email);
...
- 1,832
5
votes
0
answers
133
views
How to get top search keywords from experience analytics reports programmatically
How to get top search keywords from experience analytics reports programmatically in Sitecore 8.
Thanks
- 61
0
votes
1
answer
938
views
All reporting api services returning 404 response
I am currently enabling xDB on an Sitecore 8.2.5 install that has recently been upgraded from an 8 initial release. It has never had xDB enabled. I'm getting some issues where data appears to be added ...
- 143
7
votes
1
answer
347
views
Sitecore Analytics Buttons in the launchpad
In a Sitecore environment, Sitecore 8.2 update 4, the analytics buttons in the launch pad are hidden. This is what I would expect if analytics were disabled (Xdb.Enabled = false) but analytics are ...
- 2,629
3
votes
2
answers
484
views
How to distinguish between Goals and Conversions
We have a number of goals that can be completed by anonymous users, which we use to do things like measure campaign penetration, etc. Because these goals are anonymous, they are not true "conversions" ...
- 2,319
4
votes
2
answers
350
views
How to exclude a specific referring site from Experience Analytics?
My parent company has "thoughtfully" referenced our public website in a frame on the home page of a mandatory-use intranet application, thereby guaranteeing we get a lot of referring traffic from the ...
- 2,319
9
votes
2
answers
876
views
How to remove an IP address range from analytics? [duplicate]
I don't want company traffic to show up in Sitecore analytics, because it skews goal scores & bounce rates. How do I prevent Sitecore from recording these visits, or how do I at least null-out ...
- 2,319