Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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2answers
553 views

Adding custom contact facet to Sitecore Analytics index

Sitecore 8.2 Update 4 with Lucene search on a local single instance Sitecore site: I have created a Custom Contact facet and I can see it is being saved to MongoDB. I want to add it to the Analytics ...
7
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3answers
659 views

Sitecore xDB Stale data encryption (always encrypted)

As Sitecore 9 is all about Data security, clear seperation and so on, we would obviously like to put those features to work. That is why we were wondering how the Stale data encryption that was ...
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0answers
94 views

Get List of all user journey

I want to create a report where I want to get the list of all user identified, pages views count, all the pages views by user and timestamp. Please suggest the best way to track user journey.
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1answer
553 views

Experience Analytics page views and visits much lower than expected

I have custom analytics which tracks page views and it seems to wildly differ from what Experience Analytics reports. For higher volume pages it seems to be 30% to 60% lower. For low volume pages (i.e....
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0answers
324 views

Interaction is null

When a user submits's a form on the contact us page, I am creating a contact in xDB as: try { //Identify the user Tracker.Current.Session.Identify(model.Email); ...
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0answers
122 views

How to get top search keywords from experience analytics reports programmatically

How to get top search keywords from experience analytics reports programmatically in Sitecore 8. Thanks
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1answer
741 views

All reporting api services returning 404 response

I am currently enabling xDB on an Sitecore 8.2.5 install that has recently been upgraded from an 8 initial release. It has never had xDB enabled. I'm getting some issues where data appears to be added ...
7
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1answer
237 views

Sitecore Analytics Buttons in the launchpad

In a Sitecore environment, Sitecore 8.2 update 4, the analytics buttons in the launch pad are hidden. This is what I would expect if analytics were disabled (Xdb.Enabled = false) but analytics are ...
3
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2answers
457 views

How to distinguish between Goals and Conversions

We have a number of goals that can be completed by anonymous users, which we use to do things like measure campaign penetration, etc. Because these goals are anonymous, they are not true "conversions" ...
4
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2answers
250 views

How to exclude a specific referring site from Experience Analytics?

My parent company has "thoughtfully" referenced our public website in a frame on the home page of a mandatory-use intranet application, thereby guaranteeing we get a lot of referring traffic from the ...
9
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2answers
721 views

How to remove an IP address range from analytics? [duplicate]

I don't want company traffic to show up in Sitecore analytics, because it skews goal scores & bounce rates. How do I prevent Sitecore from recording these visits, or how do I at least null-out ...
14
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0answers
846 views

Submit queue is not working [closed]

I was looking for a fallback for Analytics when MongoDB was not available anymore and the "Submit queue" was exactly what I needed on paper. My Issue It seems that the "Sitecore.Analytics....
7
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1answer
380 views

Processing server not populating segments table

We have an 8.1 update-2 processing instance configured as per documentation For some reason the segments tables are empty and even if I run the RedeployMarketingData admin page, nothing will be ...
9
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1answer
2k views

Does VisitorIdentification really need to be in the head element

All examples or directions on implementing xDB always include placing the VisitorIdentification (@Html.Sitecore().VisitorIdentification()) in the head? This to me is code smell (render-blocking ...
2
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1answer
525 views

Where to find Visit Duration and Latest Date Visited in Code Behind

I am creating a process that reads in the Sitecore analytics contact collection and gets information needed for a report. It is read and inserted in SQL Server. Not sure how to get some of the fields ...
9
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2answers
558 views

Sitecore profile card values not being published

I am having an error when publishing Sitecore profiles on a test environment. I created the profile Test with profile keys Key1 and Key2. Profile card and pattern cards were created also. See ...
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2answers
2k views

Failed to synchronize segments

Sitecore 8.2 Update 3 Im getting the following error in my logs: 40752 14:56:12 FATAL [Experience Analytics]: Failed to synchronize segments. Message: Value cannot be null. Parameter name: item. ...
4
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1answer
135 views

Does personalization require a specific license?

I'm looking at the list of licenses and wondering if there is one specific license that enables personalization. If so, which license should I be looking for? Using Sitecore.NET 8.0 (rev. 151127)
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1answer
625 views

Sitecore.Analytics.Tracker.Current.Contact is null at controller post back action

I have a form at my page and postback action to controller rendering, sitecore 8.2 I wounder why Sitecore.Analytics.Tracker.Current.Contact is null at postback ? at all other parts it works correctly ...
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2answers
397 views

System requests on Experience Analytics reports

On an 8.2 new installation I am getting a few Entry and Exit page URL entries on the Experience Analytics reports which I would not expect: /api/sitecore/settings/setuserprofilekey /sitecore/...
4
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1answer
1k views

How to set up Sitecore Experience Analytics?

On my sitecore Azure environment, I already have a working xDB collecting data about visitors. Now I want to display graphs to see for instance, with what frequency goals were registered. I tried ...
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0answers
184 views

Personalization is causing 500 errors for the google bot. How do I fix this?

I'm running Sitecore 8.1 Original Release, and I've started using contact cards for storing information about my visitors. Two weeks ago I launched a campaign that personalized content based on a ...
4
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2answers
585 views

How to get engagement value or persona

Scenario I am working on this requirement - A visitor on the website will be assigned points for their activities on the website like views, likes, shares etc. Based on those points, they will be ...
7
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4answers
2k views

How does Sitecore xDB work in a basic CM/CD setup

I'm attempting to grasp how to access analytics/mongodb data when in a CM/CD setup. If I'm a content author do I do all my report building/personas/personalizations/analytic reviews on the CM ...
2
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1answer
622 views

Custom click event getting registered in xDB without triggered by the visitor

I am trying to register a button click event on a page. For this I created a custom click event under /Settings/Analytics/Page events/ and assigned it on a page. But the problem is: button event gets ...
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0answers
105 views

What is Sitecore xDB best practice for scalability and usage [closed]

So my knowledge in this area is limited as most of the implementations I've been involved with have been less focused on the xDB system and as a result I have questions. Current situation: Load ...
9
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5answers
1k views

Is it possible to associate goal triggering on button click without code?

In sitecore DMS is there any way to associate goal triggering on button click without code , i read some blogs which are giving info regarding how to associate item or pdf to trigger goal . So is it ...
7
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0answers
838 views

Sitecore 8.1 and xDB, Experience Analytics Tables Empty, Showing Errors

I'm running Sitecore 8.1 Update 1 and am trying to get the basic built in Experience Analytics working. However I am getting an error on all the graphs such as The ...
2
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1answer
156 views

How can we get the pagedefinitionId of the page event dynamically?

I created a custom page event under /Settings/Analytics/Page events/ and assigned it on a page using the ribbon option under Analytics -> Attributes. I want to dynamically get the ...
2
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1answer
232 views

Add Profile programmatically if not present

I have a scenario where I need to programmatically set a Profile to the Tracker.Current.Interaction.Profiles if it is not present. I have tried to achieve this by using BehaviorProfileConverter but I ...
7
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0answers
396 views

Custom PageEvent processed, visible in xDB; yet not showing up in reports after rebuilding database

I have done the following: I created a new Dimension and Segment; I created a class inheriting from PageEventDimensionBase: public class ByProfilesEdited : PageEventDimensionBase { public ...
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1answer
862 views

Getting System.NullReferenceException while setting value into Sitecore.Analytics.Tracker.Current.Session.Identify

We are using Azure B2C for Login into Our website, but in CM server we are getting below error . The Same code is working in CD server. I don't remember what i have missed in CM server (any config ...
5
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1answer
323 views

Sitecore Analytics inquiries

To start, please forgive the length of this question, and that it goes into potentially more general concepts than hard coding, but we're trying to crack the black box here. We are currently working ...
2
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2answers
77 views

Can I view the implementation of existing Analytics Segments? And if yes, how?

I created a custom report using the "All visits by page" Segment under the "By page" Dimension. The results, however, have left me wondering; is there any way to access the code that generates the ...
1
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1answer
150 views

Where can I find Developer Resources for Sitecore Analytics?

My company decided to get more involved with Sitecore Analytics, with the goal of Personalization in mind. I have a good understanding of Sitecore in general, but I never prepared a custom report or ...
5
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2answers
2k views

Ways to block SC_ANALYTICS_GLOBAL_COOKIE from being deployed?

Because of EU legislation, sometimes you have to block tracking cookies from being deployed. In Sitecore's case this would mean the SC_ANALYTICS_GLOBAL_COOKIE, since it's not absolutely necessary for ...
3
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0answers
514 views

Tracker.Current.Interaction.Pages in Sitecore is returning only the current page

I know that Tracker.Current.Interaction.Pages should return all the pages user has visited in the current session. Where as in my case it is returning only the current page. Can someone please let me ...
0
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1answer
424 views

The current data adapter provider does not support renumbering interactions

We are in the process of resetting up our Analytics on 8.2 Update 2. While reviewing logs, I noticed this error in the log that did not occur in our old 8.0 instance. 3084 08:49:45 INFO MARKETO: ...
2
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0answers
82 views

Experience Analytics, Each Single Page View Counting as Two

We have a scenario where each view is counting as 2 with regards to Experience Analytics. This is in 8.1 rev. 151207. I'm verifying the duplicate views by using Experience Explorer, with the right-...
5
votes
1answer
252 views

WAF on Sitecore Delivery Servers and Analytics Tracking

We are hosting one of our clients Sitecore Application on Azure with WAF in place. I would like to know will there be any impact on Sitecore Analytics as all the web request will be first hitting to ...
4
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4answers
1k views

Google Analytics vs Sitecore Interactions

I'm running Sitecore 8.1 (Original Release), and I've generated a report that is tracking how many times visitors have seen a variation of an internal ad that is on my site. The basic premise of the ...
5
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1answer
302 views

EXM Export Sent message recipients

There was a button in EXM to export sent message recipients to Excel from the 'Sent email campaigns' page, but the button is missing in EXM 3.3. Is there a way to run such export from the SentMessages ...
7
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2answers
1k views

Clean Analytics in Sitecore 8

I need to do a clean test in Sitecore Analytics. I have cleaned all Analytics but if I remount the path Analyser all results are brought back. What is the best way to do this?
12
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2answers
726 views

Generating test data for Sitecore Analytics

I need to test Sitecore Analytics. Someone have any idea or tip how can I configure and generate fake data in Sitecore Analytics? Because only one person acessing the pages or campaigns, I cannot see ...
0
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1answer
326 views

Could not map index document field to property StartDateTime

I have updated my instance from 8.0 initial release to 8.0 update 5. In the Experience profile, there is this error. Could not map index document field to property "StartDateTime" on type ...
14
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2answers
2k views

Analytics Dashboard has a 10 day delay and updates only gradually

Our production environment has a pretty much standard analytics configuration. MongoDb gets filled up as expected and collected data is up to date. But the Analytics dashboard in Sitecore is not up ...
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0answers
31 views

What are the steps I could take to debug non-functioning Experience Analytics (MongoDB)? [duplicate]

On one of the websites I'm working on the Site Analytics are broken - a MongoDB database is successfully created by Sitecore to store Analytics data and I can see the Analytics interface in Content ...
2
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0answers
246 views

Analytics Custom Report of pages with most goals recorded has no data

I'm trying to make a list of the "most favorited" pages, but no data is coming out in the finished report. When the user clicks a favorite button, it triggers the built-in "Like" goal for that page. ...
3
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1answer
514 views

XDB Continuous Update for Reporting

I see in this Sitecore Documentation they mention Continuous Update as a type of processing for reporting. I can't find any documentation on this. What are the steps and configuration required to set ...
14
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3answers
13k views

Analytics “Tracker.Current is not initialized”

I set up my analytics tracker code as someone noted to me in another question, but when I went through my site and did a login, then some stuff, then logged out (causing a session abandon), the ...