Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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1answer
246 views

Add Profile programmatically if not present

I have a scenario where I need to programmatically set a Profile to the Tracker.Current.Interaction.Profiles if it is not present. I have tried to achieve this by using BehaviorProfileConverter but I ...
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2answers
286 views

Sitecore personalization based on at least two pages visited from set of pages

I am looking to specify a personalization rules in Sitecore 8.2 where at least two pages are visited from a specific set of pages on the websites for example: Content - Home - car loans (1) ...
2
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1answer
166 views

What is Sitecore Analytics Database used for

I have my Sitecore multisite up and running.(Version 8.2).The values and data are populated on both Mongodb and SQL databases.But May I know what is the use of Analytics Database stored on the SQL ...
2
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1answer
41 views

Add values for contact facets

I'm using 9.1.1, and at the moment all of the contacts I have in experience profile are coming back as unknown. For our system, you have to log in to use anything beyond the homepage, and as part of ...
2
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1answer
268 views

XConnect: An error occured during resuming a previous index rebuild process

Does anyone have an idea about what could be causing this error? It happens after doing a re-build of the XConnect index. This is in Sitecore 9.3 2020-03-30 20:11:02.896 -05:00 [Error] An error ...
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2answers
371 views

Sitecore analytics is not working after doing changes in IIS Url Rewrite Module

Client wanted to have a trailing slash at the end of urls and it should be redirected with 301. I have configured in IIS Url Rewrite and It is working fine as expected but I am getting an issue in the ...
2
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1answer
581 views

Where to find Visit Duration and Latest Date Visited in Code Behind

I am creating a process that reads in the Sitecore analytics contact collection and gets information needed for a report. It is read and inserted in SQL Server. Not sure how to get some of the fields ...
2
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2answers
3k views

Failed to synchronize segments

Sitecore 8.2 Update 3 Im getting the following error in my logs: 40752 14:56:12 FATAL [Experience Analytics]: Failed to synchronize segments. Message: Value cannot be null. Parameter name: item. ...
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1answer
63 views

Adding Sitecore 8.2 analytics contact custom facets in Sitecore 9.3

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3. I have some doubts in custom contact facet. The below code written in Sitecore 8.2 analytics. I would like understand the ...
2
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1answer
84 views

need to add custom contact and interaction facets into xConnect using ConvertToXConnectInteractionPipelineArgs

I'm using sitecore 9.1.1. I need to insert custom contact facet and custom interaction facet using below pipeline processor. I have already added custom values successfully in the same processor. ...
2
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1answer
190 views

EXM differences behavior between Sitecore 7.2 and 9.0.2

We are upgrading a custom Sitecore analytics reporting solution from Sitecore 7.2 to 9.0.2. It has the functionality of listing all the email campaign events generated by a specific registered user. ...
2
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1answer
179 views

How can we get the pagedefinitionId of the page event dynamically?

I created a custom page event under /Settings/Analytics/Page events/ and assigned it on a page using the ribbon option under Analytics -> Attributes. I want to dynamically get the ...
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2answers
80 views

Can I view the implementation of existing Analytics Segments? And if yes, how?

I created a custom report using the "All visits by page" Segment under the "By page" Dimension. The results, however, have left me wondering; is there any way to access the code that generates the ...
2
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1answer
161 views

How do I enable the Internal Search reporting in Sitecore Analytics using the SXA search components?

We are using Sitecore 9.0 and the SXA search components. I have found a few articles that state that you need to register the button click event in the search page controller to turn this ...
2
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1answer
53 views

Create contacts in Sitecore 7.2

In our project, we are creating users instead of contacts in Sitecore to track users interaction. For that, we need to log in that user in Sitecore first. Can we create contacts instead of users in ...
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2answers
288 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
2
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1answer
312 views

All Users are not being tracked in Sitecore Analytics

In my project on Sitecore 8.2, I am using Contact Facet to identify users. Problem Definition: All users are not being tracked, seems some of them are missing in xDB. Seems xDB and Experience ...
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0answers
17 views

How to filter Experience Analytics for Sitecore goals by page

We are using Sitecore 9.3 and are triggering goals using the sc_trk param on clicks of links/buttons. We would like to be able to have a Filter dropdown of Sitecore Pages within the Goals report in ...
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0answers
30 views

Rebuild Sitecore Analytics Index without affecting the Sitecore Experience Platform

I am using Sitecore 8.2 with MongoDb as a Sitecore xDB. In our application, Sitecore Custom Contact Facets being used and data for these custom facets already present in MongoDB. Now I wanted to ...
2
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1answer
48 views

LeaseOwner and LockAttempt does it work in Sitecore 9.3 Analytics

I am working on Sitecore Analytics Contact code Upgrade from Sitecore 8.2 to 9.3 After upgrading latest dlls and adding XConnect assemblies, I am getting issue in some scenario LockAttemptResult is ...
2
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1answer
65 views

Upgrade for Sitecore Analytics in Aggregation

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics.aggregation reference to target version 9.3, I'm getting the error The type or namespace 'AggregationProcessor' could ...
2
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1answer
49 views

custom code written for ConvertToXConnectInteractionProcessor not being hit all the time

I'm using sitecore 9.1.1 and SQL server is used for xDB. in below code I'm adding custom values and this gets executed when I close the browser and interaction is being added into xConnect by default ...
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0answers
31 views

Marketing Definitions are not returned in CD instance from both Tracker and Marketing Definition Manager in Sitecore context

I have tried to retrieve newly created definitions such as Goals, Outcomes, Profiles using Tracker.MarketingDefinitions.Outcomes[newdefnitionid] Tracker.MarketingDefinitions.Goals[newdefnitionid]. ...
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1answer
106 views

Experience Analytics doesn't display contact's interaction data created using xConnect Client API

We're migrating Google Analytics data and storing it in xDB. So, I'm creating some contacts through the xConnect client API and assigning those interaction data (that was tracked in Google Analytics) ...
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0answers
87 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
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0answers
47 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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139 views

Sitecore Custom Analytics Report

I know that Sitecore provides an option to offer custom analytics report to the clients. I successfully created a new report page following the steps given in the official Sitecore documentation page, ...
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0answers
137 views

Why is Path Analyzer not showing the same number of visits as Experience Analytics?

When I look at general site statistics in the Experience Analytics they seem to broadly match what our Google Analytics account tells us. But when I look in path analyzer, it seems to show far fewer ...
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0answers
30 views

Analytics tag not persisting between sessions

I'm using Sitecore 9.0.2 and I'm attempting to use tags in Sitecore analytics to track if a particular modal has been closed, so it doesn't reappear. This is working within a session, but when the ...
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0answers
83 views

Issues with ExperienceExtractor module for Sitecore 8.2 Update 5

I am trying to integrate the Experience extractor module in our project. https://github.com/Sitecore/experience-extractor We are using Sitecore 8.2 update 5. When I build the ExperienceExtractor ...
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0answers
61 views

Cleanup Sitecore Assets Download Data

I need to remove all the old Sitecore Analytics data related to Assets/Downloads. I only need to remove these Assets related data from contacts/reports since there were some incorrect configuration ...
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0answers
89 views

Experience Analytics, Each Single Page View Counting as Two

We have a scenario where each view is counting as 2 with regards to Experience Analytics. This is in 8.1 rev. 151207. I'm verifying the duplicate views by using Experience Explorer, with the right-...
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0answers
263 views

Analytics Custom Report of pages with most goals recorded has no data

I'm trying to make a list of the "most favorited" pages, but no data is coming out in the finished report. When the user clicks a favorite button, it triggers the built-in "Like" goal for that page. ...
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0answers
611 views

Why are contacts not showing up in analytics index after rebuilding reporting database?

I have a Sitecore 8.1-3 instance using Solr 4.10. I just finished rebuilding the reporting database following the Sitecore instructions. I am noticing that there are contacts that I know are in ...
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2answers
656 views

Bind current visitor with Sitecore contact

We want to bind current visitor profile with Sitecore contact. We want to do whenever user enters his or her email id in newsletter form or contact us form or registration form. This is to create know ...
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3answers
2k views

Sitecore 9 Processing Server - Exception when executing agent pathAnalyzer/mapRebuildStatusCheckerAgent

I am getting below error in Processing role. Our version is sitecore 9.0.2. Anyone faced similar issues? Exception: System.AggregateException Message: One or more errors occurred. Source: mscorlib ...
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1answer
1k views

Can't deploy marketing definitions, "definition manager is in read only mode"

I'm getting the error The definition manager is in read only mode in this environment when triggering "Deploy Marketing definitions" from control panel. How do I enable "write mode?" on CM server? ...
1
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1answer
539 views

How to add item in contact custom facet List type property

I have created a custom facet model with Sitecore 9.0.1 & xConnect. My contact custom facet contains a property of List<string> which I want to populate with different values while contact ...
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1answer
120 views

Sitecore.Analytics.Model.Framework.Element is obsolete - What is the replacement

In Sitecore 9.3 Sitecore analytics, if I try and inherit Element, I see an obsolete message: Assembly Sitecore.Analytics.Model, Version=14.0.0.0 [Obsolete("Will be removed in the next version.&...
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1answer
44 views

Custom segmentation based on custom user fields

I am running Sitecore 8.1 rev 3. I have indexed the values I want to segment against in an index, but those are associated to each user profile - not against a Contact. I can, however, easily ...
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1answer
315 views

External website & goal setup in FXM doesn't show in Experience Analytics

I've added a subdomain (not the sitecore site) in FXM and Sitecore was able to find its beacon in the tracking script section with this message JavaScript beacon found on the external website. Next, ...
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1answer
524 views

Track contacts in sitecore 9.1

I want to implement the tracking for anonymous contacts and known contacts to my site. How can I Implement ? Is Sitecore 9.1 tracks the known contacts also by default? Or I need to track via code ? ...
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1answer
1k views

"Could not resolve type name: Sitecore.Analytics.Pipelines.Initialize.ShowXdbInfo, Sitecore.Analytics" during Upgrade from Sitecore 8.1 to 9.1

I'm upgrading from Sitecore 8.1 rev3 to Sitecore 9.1. The error is pretty straightforward, however I have already made sure that the 9.1 version of Sitecore.Analytics.dll - the DLL that contains ...
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1answer
73 views

User Interaction is not storing on MongoDb - Once browser is closed

We have a simple Website which has WFFM form, there is no login page. When user is closing browser directly that time interaction is not capturing into MongoDb. Probably session end is not firing. ...
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1answer
78 views

How to track user interactions from Sitecore Mobile SDK

Does Sitecore Mobile SDK for Sitecore version 8.x support collecting analytics data to be saved into the xDB. From some article they mentioned it is difficult to achieve analytics from Sitecore ...
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1answer
179 views

Sitecore Clickstream Analytics

We have requirement where we do need get Clickstream report for various Sitecore pages where each and every single click needs to tracked in Analytics system like Page,component and link clicked ...
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1answer
648 views

Experience Analytics page views and visits much lower than expected

I have custom analytics which tracks page views and it seems to wildly differ from what Experience Analytics reports. For higher volume pages it seems to be 30% to 60% lower. For low volume pages (i.e....
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2answers
455 views

System requests on Experience Analytics reports

On an 8.2 new installation I am getting a few Entry and Exit page URL entries on the Experience Analytics reports which I would not expect: /api/sitecore/settings/setuserprofilekey /sitecore/...
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1answer
124 views

How is the top assets by value per visit report actually calculated in Sitecore?

We are using Sitecore ver 8.2.5. I have assigned goals to my various assets that are a part of a campaign. (Whitepaper download, ebook, infographic). All are being tracked in the downloads report,...
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1answer
198 views

Is A/B test avaible in Experience Manager?

Is A/B test (content,component and page) and related analytics data available in the base Sitecore license, Sitecore Experience Manager?