Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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420 views

"Reach" statistic in "Personalized Experience" dialog of Experience Editor is not showing correct values

I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
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2answers
208 views

What is the purpose of duplicated Segments in ExperienceAnalyticsLineChart?

I am designing Experience Analytics report via Sitecore Rocks. Could anyone please explain to me the purpose of duplicated segments as shown in the following picture? Some can be used to display ...
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394 views

How to capture button clicks using Sitecore Analytics (and Mongodb)

I'm a beginner in Sitecore. I need to generate the data which provides how many times the user clicks a button on the webpage. The data should be stored on MongoDB database. I'm confused with where to ...
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157 views

Where can I find Developer Resources for Sitecore Analytics?

My company decided to get more involved with Sitecore Analytics, with the goal of Personalization in mind. I have a good understanding of Sitecore in general, but I never prepared a custom report or ...
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1answer
31 views

Downloads table is empty in reporting DB

I'm using Sitecore 9.1.1. I have a requirement to track the downloads of PDF files across the site. I've marked the required files under the media library with the "Download" event and I am ...
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59 views

MongoDB 4.0.6 setup in Sitecore 9.3

I'm trying to setup mongoDB 4.0.6 analytics in Sitecore 9.3 instead of Default SQL analytics. Are there any detailed guides on setting up mongo db for sitecore 9.3 ? I can't seem to find any ...
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54 views

Add custom key/value pair into CustomValues dictionary object

I'm using sitecore 9.1.1 and SQL server is used for xDB. my concern is that sitecore also adding interaction for every page visit and instead of adding interaction using below code I just want to ...
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39 views

How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?

We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
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298 views

How to fix "Session with Id xxxx has reached the max page threshold of 50." warning

Since launching a v9.0.2 scaled site, I've seen this warning many times in the logs: 10076 09:52:45 WARN Session with Id xxxxxxx has reached the max page threshold of 50. If you see this message ...
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53 views

Sitecore 9.3 Channels and Referring Sites not updated

I am using Sitecore 9.3 and when trying to open the site from external social site, user is redirected to identity server for login then redirected back to the site. when i checked the database i ...
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671 views

Change value of SC_ANALYTICS_GLOBAL_COOKIE to false

Can we override SC_ANALYTICS_GLOBAL_COOKIE through code? Meaning, in my configuration file I set to true, through code I want to set it to false for a particular user. Is it possible?
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410 views

How to capture and extract data for analytics [closed]

There is a page that lists rewards. Each reward is a Sitecore item and is clickable. Reward details would be displayed in a popup with in the page. User can apply for a reward by clicking on Apply ...
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49 views

Analytics Filter Report by Language

I'm trying to extend the filtering options of sitecore analytics report. I've noticed that Sitecore out of the box provides filtering by Site as seen on the screenshot below. I'm using Sitecore 8.2 ...
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61 views

Top exit pages by conversions - No data displayed

The following two reports in Experience Analytics do not display any graph and show "No data to display". Behavior - Pages - Exit pages - Top exit pages by conversions Behavior - Page URLs - Exit ...
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477 views

this.Interaction should not be null Sitecore 9.0.2 Azure

Does anybody recognize this error: "this.Interaction should not be null". It occurs on our server when we execute Sitecore.Analytics.Tracker.Current.Session.IdentifyAs(source, identifier); The ...
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315 views

How many times has my goal been triggered

This is somewhat related to How to view triggered goals We are working on a solution where we need to trigger an analytics goal when someone submits a form. I've got that working by triggering the ...
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127 views

Differentiating Users in Sitecore from different Machine

I have a local Sitecore (version 8.2 ) instance named homepage.mysite.in This site is configured and setup with MongoDB to capture the data. Experience Analytics also works fine. I added the IP of ...
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24 views

"Could not resolve keys for the segment" in Experience Analytics when using UrlRewrite module

Currently, using UrlRewrite (https://github.com/iamandycohen/UrlRewrite) module adapted for Sitecore 9, but I'm not able to get results due to "Could not resolve keys for the segment 'ba6e2a68-...
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82 views

Experience Analytics Graphs are not loading in Sitecore 9.3

We are working on Sitecore 9.3 with SXA and having a scaled setup, 2 CMs, 4 CDs,1 Xconnect server, 1 Solr server, and initially, there were some errors on the Experience analytics tab, and that we ...
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18 views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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94 views

Sitecore Analytics not working in Sitecore 9.2 JSS Application

I have enabled the following settings <setting name="Sitecore.JSS.TrackerServiceEnabled" value="true" /> <setting name="Xdb.Enabled" value="true" /> ...
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56 views

what is the impact of disabling Tracker on Sitecore OOTB Marketing Analytics reports

Is it possible to see the sitecore OOTB Marketers Analytics reports like the Page View visit after disabling Tracker only (Xdb.Tracking.Enabled = "false")
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Export search terms from Internal Search report on Sitecore 9.0.1

Our client runs their marketing site on Sitecore 9.0.1 on Azure(PaaS). They want us to export the data they see on the table at the bottom of "Behavior/Internal Search" page of the Experience ...
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36 views

Rebulding Database not showing previous analytics after upgrade

I have upgraded from Sitecore 9 to 9.2 recently. Looking into the database I see all interactions being written to xDB. But from the date of upgrade, the UI has not been updated on Experience ...
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93 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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37 views

How to expose Sitecore Analytics Reports Data to outside system

I need to expose Page Views data for different pages for each channels to an outside non-sitecore system through an API. I checked the ReportingAPI documentation shows how to query the reporting ...
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26 views

Translating dimensions in SQL reporting DB to Sitecore

I am on a task where I am trying to validate reporting db data against xConnect shard data. I have the shard SQL sorted out, but I am havign a hard time trying to understand the reporting DB. I know ...
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62 views

Unable to sync Salesforce campaigns to xConnect

I'm trying to sync the Salesforce campaigns to xConnect using the Sitecore's predefined pipeline batch (Salesforce Campaigns to xConnect Sync). From the logs, I find that the data is successfully ...
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63 views

How to give user rights to Sitecore Experience Analytics Dashboard sites dropdown/Site analytics

I want to give user rights per user per website. for example UserA can only see www.jumpintotravel.dk analytics same way UserB can only see www.jumpintotravel.net only. How to give user rights to ...
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197 views

Experience Analytics Report display off by 1 day

I am seeing a different report based on the computer that I am logged in to for the Sitecore Anayltics Reports. I am running on Sitecore v9.0.2, we have one Server which is running the CM, Processing,...
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1answer
1k views

Failed to synchronize segments. Message: typeKey should not be null

when trying to connect to XConnect and do any operation like "Deploy Market Definitions" from control panel. This particular error above happens when Sitecore is starting up. I have no idea where to ...
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165 views

Gauging the progress of Rebuild Reporting Database job, and troubleshooting issues

I am using Sitecore 8.1 with Mongo and Lucene indexes. I rebuilt the Reporting Database before - it never took more than 10 hours. This time, my PC has been running it for more than 3 days straight. ...
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29 views

'could not decode' errors logged when accessing Experience Analytics dashboard

When accessing Experience analytics dashboard, I'm seeing a lot of 'could not decode' errors generated in the logs. How can I identify what is missing from the logged values ? 15608 17:16:07 INFO ...
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260 views

How to track Page Visit with Query String in Sitecore 9 Analytics?

I am using Sitecore 9.0 update 2, and want to track the Page visits with query string. Currently all pages are tracked without query string and my requirement is to track page visit as new page, if it ...
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1answer
79 views

Rebuild Sitecore Analytics db in fresh installation

We want to replace our current MongoDB and Sitecore Analytics DB on regular intervals. We are aware that it removes ALL Analytics data. Our plan is to setup a completely fresh Sitecore Analytics SQL ...
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560 views

Enabling the internal search in the sitecore analytics

I try to track the top searched keywords to my website using the Sitecore analytics, I read that first I need to register the search page event, So I wrote this : if(Tracker.Current == null) {...
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93 views

Is there a way to only allow a site visitor to trigger a goal once?

I am diving into Sitecore rules for Goals. We have a goal with points, "Download White Paper". However I only want that goal to trigger once for a user in a current or subsequent visits. I have ...
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140 views

Can you customize the definition of Bounce rate?

Currently the definition of Experience Analytics is having to do with the user only visiting once to a page. The client wants to extend this to include time and perhaps more other criteria. I know I ...
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195 views

Error on Exception: System.Data.SqlClient.SqlException

Exception: System.Data.SqlClient.SqlException Message: T-SQL ERROR 242, SEVERITY 16, STATE 3, PROCEDURE (null), LINE 472, MESSAGE: The conversion of a datetime data type to a smalldatetime data ...
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93 views

How can we Size or Estimate the xDB Conversion Process while upgrading from 7.2 to 8.2? [closed]

We are in process of upgrading Sitecore 7.2 to 8.2 Update 5 (may be Update 6 later). As part of the process client wants to migrate the historical analytics data from SQL to Mongo (On-Premise). Client ...
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119 views

What is Sitecore xDB best practice for scalability and usage [closed]

So my knowledge in this area is limited as most of the implementations I've been involved with have been less focused on the xDB system and as a result I have questions. Current situation: Load ...
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31 views

What are the steps I could take to debug non-functioning Experience Analytics (MongoDB)? [duplicate]

On one of the websites I'm working on the Site Analytics are broken - a MongoDB database is successfully created by Sitecore to store Analytics data and I can see the Analytics interface in Content ...
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300 views

How to Create a Custom Facet with Hierarchy in Sitecore 9?

I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using Sitecore 8.2 here. When I tried creating an ...
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258 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- ...
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1answer
357 views

Could not map index document field to property StartDateTime

I have updated my instance from 8.0 initial release to 8.0 update 5. In the Experience profile, there is this error. Could not map index document field to property "StartDateTime" on type ...
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50 views

How can I determine the goals triggered during a Sitecore campaign to see the effective of the campaign?

I have a situation where we are creating a set of campaigns to improve the conversion of goals through the use of those campaigns. Using Experience Analytics, am I able to directly connect the ...
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84 views

Sitecore analytics upgrade code issue Sitecore 9.3

I am upgrading Sitecore 8.2 to Sitecore 9.3. While upgrading Sitecore.analytics reference to target version 9.3, I'm getting error on below code. Getting Error in the below code Error message "...
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75 views

Tracking external downloads with Sitecore analytics

I am using Sitecore 9.1.1 with SXA 1.8.1. I have a set of pdfs stored externally but I would like to use Sitecore Analytics to register download page events when someone is downloading the documents. ...
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85 views

Does excludedUserAgents support wildcards?

Sitecore docs says: You can create a list to assign custom user agents and IP addresses to exclude in the Sitecore.Analytics.ExcludeRobots.config file. You can manually edit this list by adding the ...
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57 views

How to trigger a generic event through code

Page Events (defined in /sitecore/system/settings/Analytics/Page Events) cann be triggered like this: var pageEventDefinition = Sitecore.Analytics.Tracker.MarketingDefinitions.PageEvents[pageEventId];...