Questions tagged [experience-analytics]

Sitecore Experience Analytics contains dashboards and tools, that let you view detailed data about your website's visitors in real time. You can use these reports to give your sales team relevant information about visitors to your website, which they can use to refine campaigns and optimize conversion rates. Users can identify patterns and trends in experience data collected from their websites and potentially other external data sources.

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53 views

Rebuild Reporting DB in scaled environment takes moretime

I have rebuilt the reporting DB in sitecore 9.1,For 60000 records it takes more than one-day,Which was not accepted by client. Please let me the process how could I improve the performance of ...
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43 views

Identity server and analytics tracking

This is more a theoretical question. Assuming that we have a CRM that is the source of truth for the user base, so the users aren't in the Sitecore user manager/core database and any sign-up data goes ...
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274 views

How to disabled analytics tracking for specific type requests?

We do not want certain request to be tracked for analytics data say for example API calls. How we can achieve this using Sitecore config change? We are using Sitecore 8.2 update 3.
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587 views

Experience Analytics Tracker not being created

When viewing chrome dev tools, I can see that the Experience Analytics Tracking cookie (SC_ANALYTICS_GLOBAL_COOKIE) is not present. We have made sure that the Analytics.Tracking is set to true, ...
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88 views

Paid keyword reports not displaying any graphs

In the Experience Analytics, none of the Paid Keyword reports are showing any graphs for our site. All the reports show - "No data to display". e.g: Aquisition - Keywords - Top paid keywords ...
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148 views

No data displayed for Device type analytics

In the Experience Analytics, there is the Device section under the Audience tab which shows reports like - Top device types by visit, Top device types by bounces etc. They never showed any data. Are ...
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3answers
459 views

SItecore 8.0 Personalization doesn't work

I faced a very weird situation. I got a heritage with Sitecore 8.0 web site with analytics enabled. Everything works OK. But now I got a task to enable personalization for some components. I studied ...
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2answers
1k views

Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie

Our website does not create "SC_ANALYTICS_GLOBAL_COOKIE" cookie I have looked into showconfig and can see <processor type="Sitecore.Analytics.Pipelines.EnsureSessionContext.EnsureDevice, Sitecore....
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2answers
208 views

Sitecore.ListManagement.ListManagerGetContacts Recipient list is always null EXM

I am trying to create an EXM campaign. Somehow, I can send a test e-mail but it always fail, when I try to send it to a list of recipients. What I did: 1- Create a new list by uploading a CSV file (...
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1answer
125 views

Where has Tracker.CurrentVisit.Profiles migrated to?

I see a lot of examples around where people are using Tracker.CurrentVisit.Profiles in their code. Those examples seem to be using older versions of Sitecore. Does anyone know where that collection ...
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1k views

Getting System.NullReferenceException while setting value into Sitecore.Analytics.Tracker.Current.Session.Identify

We are using Azure B2C for Login into Our website, but in CM server we are getting below error . The Same code is working in CD server. I don't remember what i have missed in CM server (any config ...
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3answers
851 views

Sitecore API to get Browser, Device and OS details

We have a requirement to pass browser, OS, Device details to third party analytics (yes they don't capture by default). Does sitecore provides any API which we can use to capture these details? Any ...
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25 views

XConnectFacets - Personal facet missing

I am working in Sitecore 9.3 instance. In XConnectFacets, I can see only 3 facets while debugging (see image), I have to updated PersonalInformation of the contact but it is not showing in ...
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46 views

How to add a sitenames in the dropdown filter of an Experience Analytics in Sitecore 9.0.1

I am using Sitecore 9.0.1 with SXA 1.7. I want to show the list of Sitenames inside the dropdown filter of an Experience Analytics . How can i achieve this? By default it is showing All sites and ...
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38 views

Where can we set timestamp for experience analytic tracking records?

We are using Experience Analytics for tracking the user activity records. However, it takes time for tracking so we would like to update its timestamp so we can get records as soon as possible but we ...
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30 views

How to use contactRepository in Sitecore 9.3 analytics

I am working on XDB analytics code upgrade from Sitecore 8.2 to Sitecore 9.3 Some of the xdb repository not working in Sitecore 9.3 analytics. For Example :tracking/contactRepository, tracking/...
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411 views

ERROR: Exception when executing agent aggregation/aggregator( Execution Timeout Expired)

I'm getting Execution Timeout Expired I tried below with no chance : increase the time out on the connection string. Set ping enabled to false. Set the Ping Maximum Response Time (seconds) to a large ...
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1answer
34 views

Get Sitecore From submission attempts

I'm using Sitecore 9.1 and SXA 1.8, I created a simple Sitecore form with submit button, I want to disable the submit button after certain count of submission, Is it possible to achieve this in an OOB ...
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3answers
812 views

No data recorded in Experience Analytics

We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below): 2 servers as Content Management role 2 servers as Content Delivery role 2 servers as others roles (...
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1answer
51 views

Is there a way to configure Sitecore Analytics to support multi tenants?

The Helix documentation (https://helix.sitecore.net/principles/multi-site/tenants.html) states that: "Sitecore Analytics only allows analytics to be broken down by site and thus not by tenant." Is ...
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2answers
221 views

Where to see the Sitecore 9 Form Analytics data?

I have created a Sitecore 9 form. In that form, I have added three custom submit actions Save to Database (Default). Save to Custom Database CRM API Data posting. I have posted some data in that ...
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2answers
267 views

Capture analytics data in non-Sitecore websites

Does anyone has any idea how to capture analytics data in Sitecore 8.1 experience profile custom tab from non-Sitecore websites? It would be better if its without using FXM.
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116 views

Experience Analytics page conflict with Glass Mapper

I'm getting the following error message when I go to Experience Analytics from the dashboard in 9.0.2 (rev. 180604). We are using Glass Mapper elsewhere in the application, but there's no ...
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3k views

Experience analytics throwing Sitecore.Xdb.Common.Web.ConnectionTimeoutException

We are getting below exceptions while trying to load graphs on the experience analytics dashboard. The dashboard timer keep on spinning and after few seconds we get the well known bunch of exceptions ...
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1answer
70 views

How to calculate drop-offs?

I'm new to the analytics part and working on a report to show visitor drop-offs, which in our case is - No. of visitors for a day vs Those who added items to cart vs Went to checkout vs Completed the ...
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1answer
45 views

Offline channel reports not working

In the Experience Analytics, none of the "Offline Channel" reports are showing any graphs for our site. All the reports show - "No data to display". Aquisition - Channels - Offline - Offline ...
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1answer
398 views

Sitecore_Analytics_Index is Broken

I am getting zero results in Sitecore Experience Dashboard and found that Sitecore gets data using Sitecore_analytics_index and an analytics index that i have is more or less broken, and as far as I ...
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1answer
602 views

ListControl/LineChart graphs are not displaying due to a server error in Experience Analytics

Installed Sitecore 9 Update 1 together with Sitecore Experience Commerce 9 Update 1 on my dev VM. When I go to Experience Analytics, I can see these exceptions instead of charts: It is showing this ...
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1answer
336 views

Getting warning in Sitecore Logs : [Experience Analytics]: Reducing segment

Getting below warning in the Sitecore logs, Current using Sitecore version 8.2 update 4 10688 01:24:44 INFO [Experience Analytics]: Reducing segment: 'd8ba6f18-d0da-4cbb-b51f-8741c0fe9540' on date: ...
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1answer
57 views

Engagement value assignment to group or multiple pages [closed]

How to set up an engagement value to multiple pages? Example: Assign the same value to all "product pages view" or all "add to cart" event
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1answer
497 views

How to resolve Mongo PostSessionEndPipeline failed or Session Submit has failed error

Did anybody experience below issue? Recently I have been seeing below error messages in log files. I verified the Mongo connection and it seems to be working as expected and below seems to be ...
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2answers
587 views

Adding custom contact facet to Sitecore Analytics index

Sitecore 8.2 Update 4 with Lucene search on a local single instance Sitecore site: I have created a Custom Contact facet and I can see it is being saved to MongoDB. I want to add it to the Analytics ...
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1answer
891 views

All reporting api services returning 404 response

I am currently enabling xDB on an Sitecore 8.2.5 install that has recently been upgraded from an 8 initial release. It has never had xDB enabled. I'm getting some issues where data appears to be added ...
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1answer
446 views

The current data adapter provider does not support renumbering interactions

We are in the process of resetting up our Analytics on 8.2 Update 2. While reviewing logs, I noticed this error in the log that did not occur in our old 8.0 instance. 3084 08:49:45 INFO MARKETO: ...
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1answer
323 views

How to get popular pages by language and site

I'm trying to get the most popular pages by language & site for Sitecore 8.0. This one I could find, is for an older version and the table names have changed since then. string query = string....
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1answer
130 views

Experience Analytics licensing [duplicate]

How do you quickly determine if a client’s license includes something like Experience Analytics? Is it basically that if the license wasn’t good for a component, it wouldn’t show up on the Launchpad ...
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1answer
49 views

Popular search keywords not being tracked

I am using Sitecore 9.3 and trying to track and display the popular search terms used on the website. However, I am not seeing the search keywords being tracked as intended in Internal search ...
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1answer
108 views

Sitecore analytics on local dev machine not capturing data

I've been working through setting up XConnect on a local machine. Over a few days I've dug through the logs and fixed configuration issues (broken connections strings copied from another environment ...
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43 views

InteractionAggregation Pipeline doesn't trigger in Sitecore 9.3

I am working on custom analytics aggregation in Sitecore 9.3. I have done all the code and configuration but my custom CentralLoginProcessor is not executing. config file: <?xml version="1.0&...
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92 views

Experience Analytic graphs (API Status code 500) after upgrade

I upgraded an instance from Sitecore 9.1.1 to 10.0 after the upgrade when I enter the experience analytics the graphs don't show and I got those errors The TopTenCampaignsByValue graph cannot be ...
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28 views

Path Analyzer nodes using url instead of item name

Is there a way to have Path Analyzer show a path or url instead of an item name as the title for a node? We have page names that are the same in different parts of the tree, and it would be clearer to ...
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13 views

How to change top goals/pages charts to show top goals/pages for the selected metric?

Currently, the Sitecore Analytics line graphs for Top Goals and Top Pages (and likely others) display the top 8 goals/pages by visit regardless of which metric is selected when they should really ...
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1answer
52 views

Unable to preview component variant

We're looking to set up an A/B test for a JSS component from the Experience Editor. We made a component variant that uses a different data source item. We are unable to preview the component variant. ...
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17 views

Sitecore geoip Update postalcode when postalcode is N/A

We are using Sitecore 8.2 update 7. I have a scenario. I get postalcode as "N/A" in analytics.GeoIps collection. I'm using Maxmind as the custom lookup provider. In the maxmindd pipeline, I ...
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1answer
35 views

How to filter the contacts who has hit the persona on specific page

Suppose, we have two pages one with the content relevant to Microsoft and one with content relevant to Apple. I have applied two profile cards, one on microsoft page and one on apple page. Now, I want ...
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50 views

Custom Segment and Filter throwing Object reference error on Sitecore Experience Analytics

I created a custom filter and segment as shown below :- Also I created a custom Segment as shown below :- However when I add it in the core DB as shown below :- I am getting this error instead of ...
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2answers
236 views

Trigger Goal on Sitecore Item does not appear in Experience Analytics

I am working with Sitecore 9 update 1. I have created a goal, deployed it, and published it. After that, I have applied the goal on the home page and other Sitecore pages, the document I followed is ...
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60 views

Analytics showing many 0 second visits

We are seeing numerous 0 second visits in Experience Analytics, some even with an API call URL and no page URL. How can we troubleshoot this to determine if these should be tracked or if there is an ...
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70 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
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156 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...