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Questions tagged [experience-profile]

For questions related to the Experience Profile of a Sitecore contact, including questions goal, campaign, visit, etc. tracking on experience profiles, customization of experience profiles, managing and accessing experience profiles from code, etc.

0
votes
1answer
19 views

Add custom “Tab” to experience profile Tabs

I'm extending the sitecore experience profile to add a custom tab to display my custom events and facets. i'm following this article: https://jonathanrobbins.co.uk/2016/04/19/extending-sitecore-...
1
vote
1answer
45 views

Extending a custom Experience Profile tab [on hold]

I'm using Sitecore 9.0.1, I was able to create a custom tab in the experience profile by following this. However, now i want to add subtabs and Data tables inside them so i'm following this article, ...
1
vote
0answers
28 views

Adding tabs to the Experience Profile overview [on hold]

I'm using sitecore9.0.1, i used the xprofile to save custom Events in the "interactions" table in DB by defining the custom models and triggering the related page event on a certain action that the ...
0
votes
1answer
49 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
1
vote
1answer
64 views

Experience Profile custom facet retrieval error

I was trying to create custom facets in Sitecore 9.0 Update 1. I was able to create one and add a custom tab in experience profile. I fill the custom facet data with the help of a WFFM form. I see the ...
0
votes
1answer
27 views

Experience Profile search results show fewer visits than in details

For at least one of my contacts, when I search for them it shows that they have only one visit on the results page, but if I click into the details and look at the Activity tab and the visits there, I'...
3
votes
0answers
34 views

Get Contact Profile Data

I'm trying to get a contact's profile data in Sitecore 9 u2. By profile data I mean data collected based on profile cards assigned to pages they visit. I'm using the ContactBehaviorProfile facet as ...
0
votes
1answer
46 views

Sitecore_Analytics_Index is Broken

I am getting zero results in Sitecore Experience Dashboard and found that Sitecore gets data using Sitecore_analytics_index and an analytics index that i have is more or less broken, and as far as I ...
3
votes
0answers
72 views

View Sitecore Analytics In Real Time

I'm using Sitecore 9 update 2. I'm trying to see if hitting a jss endpoint (layout service endpoint specifically) captures analytics data just by virtue of hitting the endpoint or not. I also have a ...
0
votes
0answers
34 views

Outcome Reports does not display graphs in Experience Analytics, but the outcomes are displayed under Experience Profile Activity tab

I have used Sitecore 8.2 rev. 160729 to create the site. I have created outcomes and registered, it was showing under Experience Profile => XXXX (contact) => Activity (Screenshot 1). When We try to ...
0
votes
0answers
20 views

Content profile is missing in sitecore?

"edit the profile cards associated with this item" missing in content editor. i have checked the application options show/hide it missing the content profile. System menus-->Application options -->...
3
votes
1answer
126 views

No user inside “Experience Profile” in Sitecore 9

In Development environment , While clicking on XProfile icon , there is no user inside "Experience Profile", I am browsing website locally with loggedin/non- loggedin user but Still no record are ...
0
votes
0answers
27 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...
4
votes
0answers
55 views

Blank Reports for Sitecore Analytics [duplicate]

We have empty reports in Sitecore Experience Dashboard on one of the environments where we have 1 CM and 2 CD servers and we have tried out various things but nothing worked. Reports look something ...
0
votes
1answer
45 views

Sitecore Release Contact Processor

We are facing issue on Production environment where experience profile Dashboard is empty when we look at logs we found in logs that Tracker.IsActive= false and it says that Release contact Processor ...
1
vote
0answers
113 views

Sitecore Experience Profile DashBoard is Empty

We are facing issue on production enviornment ad issue is that Sitecore Experience Profile DashBoard is Empty and this issue is only on production not on UAT or QA when i scanned through logs i found ...
1
vote
0answers
27 views

Sitecore eXperience Profiler Tool Profile Page doesn't show data from Sitecore WebApi Calls

In our implementation, when try to visit the Sitecore Experience Profile's individual profile pages, it doesn't show any event related data. I can see its returning following errors on Web browser ...
5
votes
1answer
125 views

Tracking for profile not working after upgrade

After migrating from Sitecore 8.0 update 3 to Sitecore 9 update 1 using Sitecore Express Migration Tool 3.1, I have completed: Rebuild search index Rebuild link databases Deploy marketing definitions ...
1
vote
0answers
129 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
0
votes
0answers
22 views

Explore sides have no data

I have a multisite where I'm facing something strange. On one of the sites, when I got to Explore there is no data or profiles in the left menu, but it works on the other sides. And an image of where ...
0
votes
1answer
125 views

migrating xDB data to xConnect [upgrading sitecore 8.2 to 9.0]

I am at the final step of upgrading a website from 8.2 to 9.0 i.e. migrating the analytics data from MongoDB to xConnect. I am using xDB data migration tool and following the guide provided by ...
0
votes
0answers
211 views

Error occured when trying to access Experience profile in Sitecore 9 [duplicate]

I faced an issue when trying to access Experience profile in Sitecore 9, below error stack trace, there is no customization done from my site i am opening a new instance of sitecore : 17864 11:02:...
1
vote
1answer
32 views

Is A/B test avaible in Experience Manager?

Is A/B test (content,component and page) and related analytics data available in the base Sitecore license, Sitecore Experience Manager?
0
votes
1answer
51 views

How to get the identifier of a contact programmatically [duplicate]

In Sitecore 8 it used to be very simple to get the identifier of a contact in code, with this method "contact.Identifiers.Identifier". This seems to be no longer the case in Sitecore 9. Does anyone ...
2
votes
2answers
134 views

Analytics showing ajax calls as page view events. How to prevent that?

After enabling the Sitecore 9 analytics, when I open the Experience Profile, I see all the WebApi ajax calling as page view events or page events in the Experience Profile. Why this is happening? ...
0
votes
1answer
101 views

Loading VisitorIdentification.js causes 404 not found error

I am trying to enable VisitorIdentification on our pages, so I have added @Html.Sitecore().VisitorIdentification() to our layout pages. However, when the page loads, it throws a 404 when trying to ...
2
votes
3answers
541 views

Sitecore 9 Experience profile dashboard shows contact name and email as “Unknown”

We are working on porting our site to Sitecore 9 Update 1. We have installed Sitecore 9 Update 1 with (WFFM) Web Forms For Marketers 9.0 Update-1 and Solr 6.6.2. Issue: The contacts are always shown ...
1
vote
1answer
152 views

URL for page view interaction is giving me {{SiteName}} instead of website in Sitecore 9.0.1

I have followed this doc article on how to create interaction with xConnect -> https://doc.sitecore.net/developers/xp/xconnect/xconnect-client-api/interactions/add-interaction.html. My code is run ...
2
votes
1answer
62 views

Outcome ignore additional registrations in Sitecore 9

I was following this awesome blogpost on outcomes https://www.coreysmith.co/sitecore-xdb-custom-eras-in-experience-profile-timeline/ I created an outcome and all seems to work fine, but I should have ...
7
votes
3answers
539 views

Profile score data not getting updated Sitecore 9

I am trying to update Profile data through C#. But I don't see the values getting updated in the profile of the user, below is my code for updating values. if (!Tracker.IsActive || Tracker.Current ==...
7
votes
3answers
743 views

Profile data is not saving in Experience Profile

I am trying to save the data to the Experience Profile when user submits the form, but the data is not getting displayed in the dashboard. Below is my code for storing data: public void ...
4
votes
2answers
236 views

Displaying custom event data in Experience Profile

I have some code to trigger goals (events) and add additional data to them, based upon this documentation. The additional data is in the Data attribute and we also set the DataKey but no CustomValues. ...
2
votes
2answers
320 views

Experience analytics and Profile icon missing on launch pad

I have Sitecore Version 8.2 .After the plain installation Experience Analytics,FEM , Experience Profile are seen initially at the launch pad of the Sitecore. But after installing the Projects into ...
6
votes
1answer
138 views

Timeline always showing contact as unknown in Sitecore 9

We have some code (in Sitecore 9.0.1) that identifies our contact (and saves some data in facets): Tracker.Current.Session.IdentifyAs(IdentifierSource, email); I found this information on the new ...
8
votes
1answer
352 views

Identify returning user interaction data from xDB in Sitecore 9

I have a requirement to identify the returning user which haven't yet created their profile. I know that Sitecore gives the unique identifier to the anonymous user based on the device and stores the ...
7
votes
5answers
430 views

Single contact showing in Sitecore Experience Profile

I've created an xConnect client API for Sitecore 9 that creates new contacts and sets the facet properties. I've added multiple contacts to xDB, however only one contact has shown in the Experience ...
3
votes
1answer
242 views

Show custom contact facets in Sitecore experience profile

I'm building a custom xConnect client api which is supposed to send data to xConnect. Now I've created a custom facet as an extension to the contact model. The facet is successfully created and set ...
3
votes
1answer
133 views

Sitecore 9 xProfile no data

Hey guys anyone got the xProfile working properly on SC 9? I have data on analytics, I'm identifying the contact with Sitecore.Analytics.Tracker.Current.Session.IdentifyAs Using fiddler, I can see ...
4
votes
0answers
163 views

xConnect ContactBehaviourProfile not updating

I have a .NET Core application that sends Interactions to xConnect. I fill some facets and then use the information on a Sitecore website as a POC. I am filling the ProfileScores Facet to show ...
2
votes
1answer
315 views

Sitecore Experience Profile slow to load

Using Sitecore 8.2 Update 4, Sitecore Experience Profile is not loading (the spinner keeps on spinning) on our Staging server using a Lucene index. This was working fine last week and i guess, it ...
4
votes
4answers
1k views

Sitecore 9 Experience Profile An Error has occurred

When i open the Experience Profile tab on my Sitecore 9 dashboard, i get an error: So naturally, i checked the logs and got the following error and stack trace: 24872 15:35:09 ERROR [Sitecore ...
1
vote
3answers
211 views

Programmatically acquiring the best matching pattern card for all of the contacts

What is the best way to get the best matching pattern card of all of the contacts? I can only get the best pattern card of current contact: var interactionProfile = Tracker.Current.Interaction....
4
votes
0answers
150 views

Interaction is null

When a user submits's a form on the contact us page, I am creating a contact in xDB as: try { //Identify the user Tracker.Current.Session.Identify(model.Email); ...
3
votes
1answer
91 views

Sitecore Experience profile timeline isn't correct?

In my Sitecore Experience profile someone contact info. My timeline's time isn't correct. it's show 02:20 in my timeline plugin . but the time is 10:20 in fact. How do I solve this problem?
2
votes
1answer
117 views

Sitecore 8.2 Automatically assigning profile cards to subitems in a folder

I have a content tree folder with hundreds of child items. Is there a way to have a profile card assigned to all child items without manually assigning them the card?
5
votes
1answer
212 views

How dynamically add a profile card to an Item based on a Sitecore Field

So we have articles on our website, and we would like to place different profile cards on those items based on their category, which there will only ever be one article type at a time associated with ...
5
votes
1answer
51 views

Profile Cards Limit Once Per Session Per Page

Has anyone tried to stop a Profile Card assigned to a page from being repeatedly applied to a user in a single session? For example if the user hits F5 the Profile Card points are applied to the user ...
2
votes
2answers
125 views

Remove the Pattern Matched of current user

Is it possible to remove the pattern cards matched in sitecore by the current user when he navigates back to a specific page programmatically? Just want to have an idea on how to do this. Thank you ...
6
votes
3answers
1k views

No records on Experience Profile

8.2 Update 4 (170614). I have several instances that were installed via SIM tool and Sitecore exe. All of them have no records in the Experience Profile after several visits. I have contacts and ...
8
votes
2answers
504 views

Programmatically Trigger a Pattern Card/Profile Card in a selected content in Sitecore

I have a task wherein I need to create a functionality that may need to trigger a pattern card programmatically if a specific radio button (where an item is assigned to this with a profile card) is ...