Questions tagged [experience-profile]
For questions related to the Experience Profile of a Sitecore contact, including questions goal, campaign, visit, etc. tracking on experience profiles, customization of experience profiles, managing and accessing experience profiles from code, etc.
125
questions
2
votes
1
answer
60
views
Search by Contact id in Sitecore experience profile
We have enabled anonymous user tracking in Sitecore 10.1 and we can see data in experience profile with name shown as Anonymous. We want to implement the search by contact id in the experience profile....
- 105
5
votes
1
answer
92
views
Pattern cards not changing once assigned
I am using Sitecore personalization with Profile and Pattern cards, everything is working fine and a relevant pattern card gets assigned to visitors after 3 visits (as per the default setup), but it ...
- 61
1
vote
0
answers
26
views
Sitecore profiling on a wild-card page
I have a wildcard page that loads some products. I need to present the user with a form based on page views to a product page that have a specific facet selected on the product. There are 1000s of ...
0
votes
1
answer
129
views
Experience Profile 403 error
The Experience Profile shows the correct data with no console errors when I logged into Sitecore for the first time but refreshing the page gives the error An error has occurred.
The only way to see ...
- 301
0
votes
1
answer
54
views
Exception at EnableCorsAttribute in CM
We've setup Sitecore 10.1 in containers. A CORS error always occurs when loading the Experience Profile. The error happens on POST to /sitecore/api/ao/v1/contacts/search and also when saving a ...
- 1,194
0
votes
1
answer
137
views
Experience Profile not displaying anything
When I load up the experience profile this is what I see:
This is the error immediately when I load the experience profile page. Tried to find other solutions online but found none:
2021-09-29 11:57:...
- 31
0
votes
1
answer
72
views
Experience Profile search stops working when swapping xDB cores back
I'm using sitecore 9.1.1. I have a requirement to enable searching for a user with his name in the Experience Profile dashboard.
I followed this link in order to enable indexing PII data, then I ...
- 649
0
votes
1
answer
248
views
Sitecore form submit code is not getting triggered in visual studio
I'm getting user name and mail id through sitecore form. on clicking submit the sitecore form submit action has to get triggered. In turn the following code has to get triggered. But the debug point ...
1
vote
0
answers
79
views
xConnect get PatternCards for contact
I want to use xconnect to download pattern cards. The contact has pattern cards (I checked in his profile). I extended contact download with ContactBehaviorProfile. Below is my code
...
- 311
0
votes
1
answer
172
views
Clicked event is not tracked in Experience profile contact activity when click at any link in EXM email
We are trying to track click event in Experience profile in Activity tab of contact when we click on EXM campaign email link on CM role and standalone role. However, it is not tracking click event ...
- 402
2
votes
2
answers
297
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How to get ContactID that used on Experience Profile Sitecore
I'm looking for a way to make it easier to find specific contacts in the experience profile.
The entry in Experience Profile has a URL pattern
{Site Url}/sitecore/client/Applications/ExperienceProfile/...
- 21
1
vote
0
answers
70
views
How to extend site filter in multisite setup
We have a multisite setup (both SXA and non-SXA sites) with Sitecore 9.3.
Need is to provide a filter in the Experience Profile to search site-specific contacts (a site filter just like in the ...
- 71
1
vote
0
answers
69
views
Do not want to add programmatically added contact in Experience Profile in Sitecore SXA
We are adding contact through programming and it is added on Experience Profile after sometime.
How to avoid adding the same contact in Experience profile?
Code used for adding contact:
using (var ...
- 219
0
votes
1
answer
3k
views
The requested resource does not support http method 'GET'
When I open the Experience Profile tab on my Sitecore 9.1.1, I get an error: An error has occurred.
In Chrome console: Failed to load resource: the server responded with a status of 500 (Internal ...
- 17
1
vote
1
answer
70
views
Birthdate in XProfile shows in UTC time rather than server/localtime in sitecore 10
I'm using Sitecore 10.
Values stored in sitecore are always stored in UTC, is there a way to show the values that appear in XProfile for a contact (i.e. Birthdate) in server time instead of UTC?
Edit: ...
- 803
0
votes
1
answer
223
views
Delete contacts from Experience profile
How can we delete all contacts from Experience Profile using PowerShell script?
Version: Sitecore 9.1.1
- 17
1
vote
2
answers
304
views
Sitecore Forms submit action saving contact into Experience profile
Using Sitecore forms for Contact Us form submissions.
I used Sent Email Campaign Message and Redirect To Page submit actions, but contacts are getting saved into Experience profile with the email from ...
- 17
1
vote
1
answer
65
views
How to show custom data of custom page event in the experience profile instead of current page url while tracking external links using FXM?
We are using FXM to track the clicks on the external links and the data is stored in the xdb Shard Interactions table > Event Column but in the experience profile, the url shows the curent item ...
- 121
2
votes
0
answers
73
views
Sitecore experience profile search extension
Sitecore version: 9.1 Update-1
By default, it is possible to search with Email, First Name, Last Name (after enabling PII indexing) in the Experience Profile search. In our implementation, we have ...
- 2,140
1
vote
2
answers
133
views
Experience profile field data missing in Contact Card: First Name
I've encountered a very weird issue which I was hoping to get some advice on.
I've implemented a custom facet in Experience Profile - Sitecore 9.1 which works fine. On my environment there's no ...
- 616
2
votes
1
answer
34
views
Sitecore - Profile Keys, maximum number?
I'm currently working with a client who would like to start using personalisation for their product range.
We've mapped out the number of profiles, profile keys and pattern cards which need to be ...
- 21
0
votes
0
answers
36
views
Sitecore 8.2 Custom facets not updating in mongo db
We are trying to implement custom facets and the implementation is completed. My implementation is based on the below blogs,
https://www.xcentium.com/blog/2017/07/05/adding-a-custom-contact-facet-in-...
- 71
0
votes
1
answer
81
views
sitecore not mapping the users traffic with social channels
We couldn't able to identify the user's traffic with social channels. Currently in experience profile, when we filter the contacts with channels, it's just showing the contacts with the Direct, ...
- 28
0
votes
2
answers
262
views
Sitecore Experience Profile taking long time to update visitors
I'm trying to check the goals that were triggered by an anonymous visitor and other information in Sitecore Experience Profile. After I make my visit, when I check the Experience Profile, the new ...
- 933
4
votes
0
answers
46
views
Update Sitecore Contact Programmatically :For Users on a Shared Computer
I am using Sitecore API to identify and update the contact with a Member ID value Post login.
But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
- 1,645
0
votes
3
answers
2k
views
No data recorded in Experience Analytics
We have made a installation of Sitecore Experience Platform v9.3.0 (rev. 003498) (details below):
2 servers as Content Management role
2 servers as Content Delivery role
2 servers as others roles (...
3
votes
1
answer
214
views
Experience Profile Search Contacts API Timeout
I have an environment with sitecore 9.3 and experience profile was working fine but suddenly it shows an error message that "an error has occurred" and when i checked the logs i found in the search ...
- 839
2
votes
0
answers
114
views
Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?
Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
- 143
2
votes
1
answer
209
views
Some contacts are missing in Experience Profile (IndexWorker error)
We have Sitecore 9.1 with Solr-7.2.1 environment. Some contacts in our solution are missing in Experience Profile. All of these contacts are known and have a lot of webvisits.
And everything is OK ...
- 3,100
0
votes
0
answers
77
views
Some pages are not logging goals
I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code:
...
- 506
0
votes
0
answers
75
views
Push sitecore contact manually using api
I am using Sitecore 8.2. I have a requirement when user initiates webchat through javascript. I need to push all the session details to XDB using an API. I have created the following method in the API ...
- 601
0
votes
0
answers
175
views
Sitecore Experience Profile getting Error
I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614):
7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space
...
- 601
1
vote
1
answer
143
views
Experience Profile page API for pattern matches throws object reference not set error
I have recently created profiles and applied them to some of my pages. However, now when I go into Experience Profile for contacts that have visited a page that has the profile applied I get the ...
- 389
1
vote
0
answers
59
views
Sorting Experience Profile results
This is using Sitecore 8.2.3. My client has concerns that their analytics data is not recording properly, but that appears to be due to the prolific amount of Anonymous contacts that are being ...
- 5,082
2
votes
2
answers
356
views
Display Custom Facet in Sitecore Experience Profile 9.1.1
I'm using Sitecore 9.1.1,
I Followed this Link to create a custom facet to each contact and its added successfully to xDB, I don't have a screenshot of it but its like the below image:
and this ...
- 329
2
votes
1
answer
327
views
Custom Facet for Anonymous Contact. Is it possible?
Hi guys,
I have a fairly simple question. I have created some custom facets and tested them for known Contacts and they work. But when I do the same regarding Anonymous Contacts, I could not set the ...
3
votes
1
answer
623
views
Error occurred while loading Experience Profile
I am facing an issue where the error is occurring while loading the Experience Profile.
I am working on Sitecore 9.0.2 version.
Error is shown as below:-
When I hit the Sitecore API URL as shown ...
- 721
0
votes
2
answers
341
views
How to Create a Custom Facet with Hierarchy in Sitecore 9?
I would like to create some form of a hierarchy in a Custom Facet in Sitecore 9. However, the documentation only provided examples using
Sitecore 8.2 here.
When I tried creating an ...
2
votes
2
answers
373
views
Experience Profile shows only One Anonymous Contact
I am using Sitecore Experience Platform 9.0 rev. 180604 (9.0 Update-2) and my Experience profile does not show the Contacts that I have created, except for one Anonymous Contact that existed a month ...
2
votes
2
answers
1k
views
How can I find out Triggered Goal on Sitecore Item
I have created a Goal, deployed and published it. After that, I have applied the goal on the Sitecore Media Item. I am working with Sitecore 9 update 2.
For More reference: https://urbansitecore.blog/...
- 2,137
1
vote
0
answers
119
views
custom filter in experience profile faceted search
I have hosted two sites in single sitecore instance. Is it possible to add a custom
filter in the experience profile faceted search to getting the contact details of each site separately.
- 11
1
vote
3
answers
663
views
How to convert Facet Data to Json format
I am working on display facet data on the Experience profile tab. I am following the below article for the same.
http://zhenyuan.azurewebsites.net/post/displaying-custom-facets-in-contact-profile
But ...
1
vote
0
answers
36
views
Presentation details dialog throw error [duplicate]
In core database go to the Item path:
/sitecore/client/Applications/ExperienceProfile/Contact/PageSettings/Tabs/Overview
when I am going to open presentation details dialog and click on edit as ...
- 2,137
10
votes
1
answer
2k
views
Display custom facets in Sitecore Experience Profile version 9 or later
I am creating custom facet for saving contact information (Like Car Model, Variant, Color, etc) into XDB. I am successfully able to save and retrieve custom facets details with respective Contact. Now ...
- 2,137
4
votes
1
answer
877
views
Experience Profile No Search Results
I am running Sitecore 9 update 2 on Azure Web App, with Azure Search. I can see Profile data when I open Experience Profile, but when I try and search for any contact I get no results? (I know there ...
- 350
3
votes
1
answer
928
views
Experience Profile not showing anonymous contacts
I have created a contact programmatically and also added interaction to that. After that it appeared in experience profile.
I found a button on the top right corner to anonimize the contact. I ...
- 682
0
votes
0
answers
474
views
sitecore 9 Experience profile not showing contacts [duplicate]
i have created a contact with facet in XDB using XConnect programmatically. but created contact is not showing in experience profile and shows no records to display.why this happened?
Also my scenario ...
- 682
4
votes
1
answer
38
views
Is it possible to see the history of Patterns triggered by a Contact?
In Experience Profile, I can see what Pattern Card a Contact currently has. How would I review the history of that specific Contact to see the Patterns they have triggered?
- 131
7
votes
2
answers
207
views
Is it possible to assign a Pattern to a Contact?
In Sitecore 9, am I able to assign a Pattern to a Contact?
I think the answer is no. The system uses Patterns Cards to identify matches to Contacts. Additionally, from the Experience Profile, I ...
- 131
2
votes
1
answer
864
views
Programmatically triggering goal while not triggering Path Analyzer
I followed this community post on how to programmatically trigger goals, and it works as advertised:
Sitecore.Data.Items.Item goalItem = Sitecore.Context.Database.GetItem(goalId);
var goalTrigger = ...
- 984