Questions tagged [experience-profile]

For questions related to the Experience Profile of a Sitecore contact, including questions goal, campaign, visit, etc. tracking on experience profiles, customization of experience profiles, managing and accessing experience profiles from code, etc.

23 questions with no upvoted or accepted answers
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382 views

Interaction is null

When a user submits's a form on the contact us page, I am creating a contact in xDB as: try { //Identify the user Tracker.Current.Session.Identify(model.Email); ...
5
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0answers
113 views

Get Contact Profile Data

I'm trying to get a contact's profile data in Sitecore 9 u2. By profile data I mean data collected based on profile cards assigned to pages they visit. I'm using the ContactBehaviorProfile facet as ...
4
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0answers
293 views

View Sitecore Analytics In Real Time

I'm using Sitecore 9 update 2. I'm trying to see if hitting a jss endpoint (layout service endpoint specifically) captures analytics data just by virtue of hitting the endpoint or not. I also have a ...
4
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0answers
257 views

xConnect ContactBehaviourProfile not updating

I have a .NET Core application that sends Interactions to xConnect. I fill some facets and then use the information on a Sitecore website as a POC. I am filling the ProfileScores Facet to show ...
3
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0answers
39 views

Update Sitecore Contact Programmatically :For Users on a Shared Computer

I am using Sitecore API to identify and update the contact with a Member ID value Post login. But the below code seems to update the interaction to the same contact i.e. If two people are logging in ...
2
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0answers
61 views

Sitecore experience profile search extension

Sitecore version: 9.1 Update-1 By default, it is possible to search with Email, First Name, Last Name (after enabling PII indexing) in the Experience Profile search. In our implementation, we have ...
2
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0answers
86 views

Why are my downloads (PDF, DOC) being tracked as pageviews in Experience Profile?

Our downloads (PDF, DOC, etc) are being tracked as pageviews in Experience Profile. This means our totals and calculations involving pageviews are incorrect. Downloads shouldn't be considered a ...
1
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0answers
49 views

xConnect get PatternCards for contact

I want to use xconnect to download pattern cards. The contact has pattern cards (I checked in his profile). I extended contact download with ContactBehaviorProfile. Below is my code ...
1
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0answers
43 views

Do not want to add programmatically added contact in Experience Profile in Sitecore SXA

We are adding contact through programming and it is added on Experience Profile after sometime. How to avoid adding the same contact in Experience profile? Code used for adding contact: using (var ...
1
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0answers
42 views

Sorting Experience Profile results

This is using Sitecore 8.2.3. My client has concerns that their analytics data is not recording properly, but that appears to be due to the prolific amount of Anonymous contacts that are being ...
1
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0answers
97 views

custom filter in experience profile faceted search

I have hosted two sites in single sitecore instance. Is it possible to add a custom filter in the experience profile faceted search to getting the contact details of each site separately.
1
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0answers
216 views

Sitecore Experience Profile DashBoard is Empty

We are facing issue on production enviornment ad issue is that Sitecore Experience Profile DashBoard is Empty and this issue is only on production not on UAT or QA when i scanned through logs i found ...
1
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0answers
57 views

Sitecore eXperience Profiler Tool Profile Page doesn't show data from Sitecore WebApi Calls

In our implementation, when try to visit the Sitecore Experience Profile's individual profile pages, it doesn't show any event related data. I can see its returning following errors on Web browser ...
0
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1answer
30 views

Experience Profile search stops working when swapping xDB cores back

I'm using sitecore 9.1.1. I have a requirement to enable searching for a user with his name in the Experience Profile dashboard. I followed this link in order to enable indexing PII data, then I ...
0
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0answers
66 views

Sitecore form submit code is not getting triggered in visual studio

I'm getting user name and mail id through sitecore form. on clicking submit the sitecore form submit action has to get triggered. In turn the following code has to get triggered. But the debug point ...
0
votes
1answer
75 views

Clicked event is not tracked in Experience profile contact activity when click at any link in EXM email

We are trying to track click event in Experience profile in Activity tab of contact when we click on EXM campaign email link on CM role and standalone role. However, it is not tracking click event ...
0
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0answers
34 views

How to extend site filter in multisite setup

We have a multisite setup (both SXA and non-SXA sites) with Sitecore 9.3. Need is to provide a filter in the Experience Profile to search site-specific contacts (a site filter just like in the ...
0
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0answers
31 views

Sitecore 9 Analytics Dashboards - export dashboard data

We have Sitecore 9 Analytics set up and users/downloads information has been tracked and showing to the Experience Profile and Experience Analytics dashboards. How we can export these Experience ...
0
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0answers
25 views

Sitecore 8.2 Custom facets not updating in mongo db

We are trying to implement custom facets and the implementation is completed. My implementation is based on the below blogs, https://www.xcentium.com/blog/2017/07/05/adding-a-custom-contact-facet-in-...
0
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0answers
68 views

Some pages are not logging goals

I am facing a weird issue in my project. I am triggering goal programmatic way for some pages based on some fulfilling custom conditions. I am using the Sitecore 9.1 initial release. Here is my code: ...
0
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0answers
47 views

Push sitecore contact manually using api

I am using Sitecore 8.2. I have a requirement when user initiates webchat through javascript. I need to push all the session details to XDB using an API. I have created the following method in the API ...
0
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0answers
151 views

Sitecore Experience Profile getting Error

I am getting the following error in the logs when trying to load Experience Profile in Sitecore.NET 8.2 (rev. 170614): 7216 16:28:52 ERROR Key 'Internet Banking' does not exist in this pattern space ...
0
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0answers
109 views

Add Behavioral Profiles directly on a contact

Using Sitecore 8.2 U6 So what I want to do is iterate through 100k contacts and add pattern card(s) to the contacts. I would like to do this without requiring the users to log in or writing code to ...