Questions tagged [experience-profile]

For questions related to the Experience Profile of a Sitecore contact, including questions goal, campaign, visit, etc. tracking on experience profiles, customization of experience profiles, managing and accessing experience profiles from code, etc.

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Contact Not Found Exception thrown with valid contact IDs

In the following code... var contactManager = GetContactManager(); var contact = contactManager.LoadContactReadOnly(contactId); if (contact == null) { Log.Info("MySite.Presentation.Controllers....
eat-sleep-code's user avatar
13 votes
1 answer
3k views

What is difference between Sitecore Profile Card and Pattern Card

What is the main difference between Profile Card and Pattern Card. They both look similar. I would like to know what are the use cases where I can use profile card and use cases for Pattern Cards. I ...
Mohit Dharmadhikari's user avatar
5 votes
1 answer
376 views

Sitecore Analytics inquiries

To start, please forgive the length of this question, and that it goes into potentially more general concepts than hard coding, but we're trying to crack the black box here. We are currently working ...
Ken McAndrew's user avatar
  • 5,102
1 vote
1 answer
166 views

Where can I find Developer Resources for Sitecore Analytics?

My company decided to get more involved with Sitecore Analytics, with the goal of Personalization in mind. I have a good understanding of Sitecore in general, but I never prepared a custom report or ...
Emanuele Ciriachi's user avatar
4 votes
3 answers
729 views

Tracker.Current.Interaction.Profiles PatternLabel is always null

This is Sitecore.NET 7.5 (rev. 141003), already with MongoDB; I have created some Profile Cards: With some matching Pattern Cards with same values: Then I assigned these profile cards to lots of ...
Rodrigo Peplau's user avatar
3 votes
1 answer
521 views

Access to both Experience Profile and Presentation Details

I have a user that needs access to both Experience Profile and Presentation Details. We found a Sitecore KB reference (https://kb.sitecore.net/articles/820320) that stated if a user had the Author or ...
Ken McAndrew's user avatar
  • 5,102
2 votes
1 answer
62 views

Is there a way to prevent a goal from appearing on the timeline in the Experience Profile

Do any of the following three checkboxes found on goals influence whether the goal appears on the timeline in the Experience Profile? We have goals that have been used for purposes unrelated to ...
enashnash's user avatar
  • 163
2 votes
1 answer
176 views

Extend Experience Profile Search with unique identifier

All of our contacts are identified by a unique customer id. By default in the Experience Profile dashboard, we can search by name or e-mail. How can I extend this functionality so that the identifier ...
Koen Heye's user avatar
  • 1,626
7 votes
1 answer
386 views

Get Users Persona Information

How can I get a user's persona information in code when I am requesting the information not as the user but as someone else, e.g. a site administrator?? I have looked at how the Best Pattern match ...
Michael Edwards's user avatar
0 votes
1 answer
389 views

Could not map index document field to property StartDateTime

I have updated my instance from 8.0 initial release to 8.0 update 5. In the Experience profile, there is this error. Could not map index document field to property "StartDateTime" on type ...
sukesh's user avatar
  • 3,109
2 votes
1 answer
487 views

Find pipelines that run an API

Is there a simple way to determine what pipelines run for an API call? I am trying to extend the search in experience profile (Add columns) but can't find the pipelines so that I can add fields to the ...
Chris Auer's user avatar
  • 13.1k
0 votes
1 answer
144 views

Why does the search in Experience Profile return non-matches?

I am trying a search in Experience Profile in Sitecore 8.1-3 with Solr 4.10 as the search provider. I am noticing that sometimes it returns results that don't seem to match the search query at all. ...
Corey Burnett's user avatar
0 votes
1 answer
636 views

404 errors in Experience Profile after upgrading to 8.2

I had a functioning copy of Sitecore 8.1 Original release and I've been able to upgrade my CM, CD, Reporting, and Processing/Aggregation servers so that I don't get any obvious errors. However, now ...
Keith VanderVeen's user avatar
7 votes
1 answer
464 views

Experience Profile search - System.ArgumentOutOfRangeException errir

In Sitecore 8.1-3 when we go to Experience Profile and do a simple search sometimes (not all the time) we get zero results when we know that there are entries in the index and we see a message that ...
Corey Burnett's user avatar
2 votes
2 answers
169 views

What data is supposed to be displayed on the Experience Profile - Profiling tab?

We have a Sitecore 8.1-3 instance. We have it running in production and it is recording visit information in Mongo. We have set up Profiles and Profile Keys in the Marketing Control Panel. However ...
Corey Burnett's user avatar
1 vote
2 answers
538 views

In Experience Profile - there is no row at position 0 error

In Sitecore 8.1-3 whenever I go in to the Experience Profile and select a contact and view either the Overview tab or the Profiling tab I see the following error on the screen: "There is no row at ...
Corey Burnett's user avatar
4 votes
3 answers
3k views

Experience Profile not showing all Contacts

I am running a JMeter test to create 10 different contacts in xDB. I can see them in xDB but when I come to Experience Profile dashboard I can see only 3 known records from JMeter and rest are all '...
Mohit's user avatar
  • 361
6 votes
1 answer
2k views

Experience Profile always shows anonymous or unknown as Name

I'm creating a small POC to learning Sitecore personalization, and I'm trying to create contacts. I have a register form where I will create extranet users and login form. The experience profile ...
Jojo's user avatar
  • 463
6 votes
1 answer
291 views

Experience profile dashboard - confusing visits count numbers

Our client uses contact pattern matching and they noticed strange information in the dashboard. Total visits count for the contact (real person) is 157, but several patterns have 'Latest match: -216 ...
Daniil's user avatar
  • 878
3 votes
1 answer
209 views

How do I format the value shown in a ColumnField using Sitecore Rocks?

In Sitecore Rocks -- when editing ColumnField -- how do I format the text in a field? Basically, I have data being inserted into the ListControl via a SearchDataSource. One of the fields is a date ...
eat-sleep-code's user avatar
9 votes
2 answers
843 views

Updating latest visit city, region, and country with third party data?

In the Sitecore Experience Profile -- on the right side of a contact detail page --- you will see a section labeled Latest Visit. It has fields for City, Region, Country. I understand that if ...
eat-sleep-code's user avatar
4 votes
1 answer
292 views

How can you assign a style sheet to a custom tab in the Experience Profile?

I note that the out of the box tabs of the Experience Profile reference a custom style sheet. <link href="/sitecore/shell/client/Applications/ExperienceProfile/Contact/Details/DetailsTab.css" rel="...
eat-sleep-code's user avatar
18 votes
4 answers
1k views

What does a profile's Decay Rate actually do?

Profiles have a Decay rate field. The Sitecore documentation explains it as: ...you can control how long an individual profile or pattern card is relevant to the Contact Behavior Profile by ...
Ruud van Falier's user avatar
17 votes
3 answers
2k views

When would you use a Page Event?

In Experience Marketing terms we have something called a Page Event. Sitecore's documentation explain a Page Event like as such: Events track visitor activity on a website. Tracking events helps ...
Ruud van Falier's user avatar
10 votes
2 answers
663 views

Example of populating list in experience profile page with JSON data

I am setting up a custom tab with custom facet data in the Experience Profile. I am successfully returning text values to the screen. Now, I want to populate data into a list control. Are there any ...
eat-sleep-code's user avatar
7 votes
2 answers
861 views

How do you change the date format in Sitecore Experience Profile journey timeline?

Right now, if you click an outcome in the Sitecore Experience Profile journey timeline, the outcome details shows the time in the following format: 06.10.2016 14:49:55 Is it possible to change this ...
eat-sleep-code's user avatar
12 votes
2 answers
803 views

Minimizing and Maximizing Profile Key Values Programmatically

Background: One of our clients has contracted us to create a "siloing" feature on their site, using personalization. Basically, a visitor would come to the site and optionally self-identify as a ...
Zachary Kniebel's user avatar

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