Questions tagged [geo-location]

For questions related to Sitecore IP Geolocation, Location Data, Location Reporting and Location Personalization.

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Sitecore Geo IP : Failed to read GeoIp data for Ip from lookup

We have implemented Sitecore Geo IP in the Sitecore 10.0 version. The Geo IP is working fine in most cases but sometimes for some Users/IP, it will not work and we get the below exception. Falied to ...
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  • 572
1 vote
0 answers
27 views

How to get geodata from IP

Using Sitecore 10.1.0 with Sitecore Commerce 10.1.0 I would like to get the geodata (and later the postal code, lat, long from this) using the user's IP address. Following the method from this article....
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  • 2,583
0 votes
2 answers
114 views

Sitecore IP Geolocation only works on CM, NOT CD

So I am having an issue with my Geolocation on my CD server, it only comes back with US regardless if trying it from India, Australia or anywhere. CM comes back with the correct country code. I have ...
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1 vote
0 answers
54 views

Geolocation not working on Local [closed]

I have configured a page for personation based on GeoIP but it doesn't work on my local. I have used a chrome extension to fake IP address. I can see Sitecore.Analytics.Tracker.Current.Interaction.Ip ...
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  • 153
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1 answer
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GeoIP stopped working in v10 due to missing Country rule

There was rule /sitecore/system/Settings/Rules/Definitions/Obsolete/Common/Conditions/GeoIP/Country in v9.3 whish has been deprecated and removed in v10 (item id {331C6356-630C-4F5B-AF4B-7B21DBDAA3D7})...
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0 answers
24 views

SEO Reports and Branded Location Searches

I use SEMRush for keyword position tracking, but need something to help the below searches in some other type of report. Our company has multiple locations in the US, and as the company grows and more ...
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1 vote
1 answer
52 views

Issue with Sitecore.Analytics.Pipelines.StartAnalytics.StartTracking processor

We are using Sitecore 9.1 update 1 in XM only mode. We wanted to use Sitecore geoIP, so enabled tracking but XDB is still disabled. (Is it possible to enable sitecore Geoip without enabling sitecore ...
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  • 572
1 vote
1 answer
91 views

Will GeoIP based personalization rules work in Sitecore 10 if Tracking is disabled?

Will GeoIP based personalization rules work in case Tracking is disabled in code like Sitecore.Analytics.Tracker.Enabled = false ?
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  • 485
4 votes
2 answers
245 views

Is it possible to enable sitecore Geoip without enabling sitecore Analytics?

We are using sitecore 9.1 and we are not using sitecore analytics. Now we want to enable sitecore geoip feature to detect the location of the user and then redirect to the specific local site. But ...
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  • 572
0 votes
1 answer
68 views

How to get postal code with GeosIp service

Using XP 10.1 & the GeoIp service. I would like to get the Postal code of the visitor to execute some business logic and this is not for Personalization. With the following code, I am able to get ...
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2 votes
2 answers
249 views

How to get user's geolocation

Using Sitecore 10.1 Xdb.Enabled & Xdb.Tracking.Enabled values are set to true and the layout file has - @Html.Sitecore.VisitorIdentification(). The following values are null. var country = ...
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2 votes
1 answer
209 views

What is a cost for Sitecore IPGeolocation Service?

We would like to enable the geolocation service for our license. While on checking with the official documentation it looks like it is free of cost. But will it cost for using the service after some ...
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1 vote
0 answers
23 views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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0 answers
238 views

Spoof IP Address for testing Sitecore Geolocation?

My site is on a CDN and uses True-Client-IP for tracking: <setting name="Analytics.ForwardedRequestHttpHeader" value="True-Client-IP" /> I'm trying to test geolocation feature in production, ...
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2 votes
1 answer
205 views

Custom language resolver location to have available Tracker information

I want to change the website language based on the geo ip data based on this article: https://ggullentops.blogspot.com/2018/05/sitecore-context-language-geo-ip-location.html I added my custom ...
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3 votes
1 answer
412 views

Custom Personalization Rule - Geo IP Country not working [duplicate]

I Have enabled Sitecore GEOIP services to my local instance and tried personalization based on country. This not worked as I worked local environment so it returns the local IP address (127.0.0.1). ...
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  • 652
1 vote
1 answer
946 views

users IP Address in C# to get GeoIP location using sitecore Geo IP service

we are using Sitecore 9.1.1 with Sitecore JSS. I was trying to get GeoIP location based on User's IP address. var w = Sitecore.CES.GeoIp.Core.Lookups.LookupManager.GetWhoIsInformationByIp(ipAddress);...
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1 vote
1 answer
248 views

Missing personalization rules around GeoIP

I'm trying to set up and test GeoIP personalization rules in a Sitecore 9 instance. However, when I go to personalize a page or component, the GeoIP section of the rules is missing. I've compared ...
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  • 367
2 votes
2 answers
375 views

How to load search result based on user location by default

I want to load the search results by user’s current location by default or first time when user lands on the page. Does Sitecore supports this feature OOTB or or any custom solution available? I’m ...
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2 votes
2 answers
707 views

GeoIP Location data not coming in database and interaction object?

I am trying to implement geo-location-based personalization for my website and for this, I would like to test the data locally. I have enabled geolocation services from app-center and tested with the ...
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1 vote
1 answer
156 views

Will Personalization still work even if the IP is hashed or redacted

I read in the Sitecore docs that setting Sitecore.Analytics.Lookups.IpHashProvider stores the IP addresses in hashed and setting Analytics.RedactIpAddress to true sets all IP in xDb to 0.0.0.0. So ...
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  • 273
1 vote
1 answer
112 views

Sitecore 9.0.1 Geo-location service login

While I am trying to access the services of geolocation in Sitecore first we have to log in. Whereas when I am typing my credentials It shows Invalid credentials and when I am trying to do it by ...
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1 vote
3 answers
799 views

IP Geolocation Tracker.Current.Session.Interaction.GeoData returning N/A for all properties

Using 8.2, trying to use Geolocation Service in my code to get data about the user's location: var geoData = Tracker.Current.Session.Interaction.GeoData; geoData is not null, however every property ...
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3 votes
1 answer
946 views

System.InvalidOperationException: geoIpServiceUri

I am troubleshooting why GeoIP information is not being resolved in my Sitecore 9.1.1 instance on Azure PaaS To try and ascertain whether the Sitecore GeoIP services has been subscribed to correctly, ...
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  • 24.4k
2 votes
4 answers
960 views

How can we work with Geo-IP in local instance?

We are using Sitecore 7.2 in our project. We have a requirement that based on country Geo-IP home page needs to be redirected. Please help me in achieving this functionality in local instance.
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0 votes
1 answer
337 views

How to use geo IP rule for setting the language in Sitecore?

My requirement is to set the language for the site based on the location. I planned to use a geo IP rule. Referred to the below link but I'm not able to figure out how the geo ip rule should solve ...
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  • 599
5 votes
1 answer
365 views

Sitecore 9 Geo IP service error constructor not found

I am using Sitecore (9.0 update 2) Geo IP service. For that I have installed Sitecore IP Geolocation Service Client 1.2 package from https://dev.sitecore.net/Downloads/...
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2 votes
0 answers
280 views

why tracker.current.Interaction.geodata return null value in sitecore if GeoIp service is running [duplicate]

I am using sitecore 8.2 Update-1, I have issue with GeoIp. On my system GeoIp service is already running. And if I am access IP address in Experience explore then return all GeoIp value like same as ...
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5 votes
1 answer
660 views

Correct API for Geo Location Service

Hi We are using Sitecore 9.0.2 and would like to use Geo Location IP Service. This service has been enabled and its working fine. To access the geo location using API there are two options available ...
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1 vote
0 answers
234 views

Sitecore Geo IP location region vs state

I have been looking around most of the blog post, however there is no straight forward solution to get state details for any location. Even Sitecore doc mentioned Geo IP location gives state but it ...
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4 votes
0 answers
223 views

Sitecore:9 geo location presentation rule based rendering not working

I am using Sitecore-9 with Sitecore-IP-Geolocation-Service enabled. I have a rendering based on presentation rule as follows: Where country == United states means we are showing unauthenticated ...
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  • 434
3 votes
2 answers
255 views

Sitecore detect Australian state using GeoLocaton

Noticed that Tracker.Current.Interaction.GeoData object doesn't have state property. However it has Region, City, Postalcode etc. We have requirement to identify visitor state so and personalize the ...
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  • 2,253
7 votes
2 answers
721 views

How does Azure Search support Geo-Replicated scenarios?

The setup documentation states that: "Sitecore supports a Search service with geo-replicated scenarios." It also mentions that you achieve this by adding multiple Azure Search instances in the ...
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  • 1,059
0 votes
2 answers
544 views

Sitecore IP Geolocation - CM /CD

I am new to Sitecore and I need help with Geolocation service. We have a website build over Sitecore with CM and CD servers deployed on Azure. We activated IP Geolocation service on CM and its working ...
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0 votes
1 answer
143 views

Do I need mongo db/xDb license to set xDb.TrackingEnabled = true? [duplicate]

We use Sitecore 8.2 update 3 and we do not have xDB license and mongo db, however in one of the modules we need to use geo IP which requires having xDB.TrackingEnabled = true. Can this be achieved ...
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5 votes
1 answer
901 views

Redirect visitor based on GeoIP location

I'm using Sitecore 8.0 with GeoIP service. I'd like to redirect user to a specific sitecore item depending on his location. I didn't see any redirect rule in personalization rules. Any help in this ...
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0 votes
0 answers
58 views

Sitecore IP Geo location service lookups report

I would like to know where the following report read its content from, I have a data that doesn't make sense and I am trying to trouble shoot:
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3 votes
1 answer
421 views

Getting GeoIP service to work with SC 8.2 initial

We have enabled the GeoIP service for our production environment but don't get it to work. Let me be more specifc: The GeoIP test page works meaning we are connected and ip address submitted via the ...
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4 votes
2 answers
4k views

Test if GeoIP is enabled and working correctly?

Is there an easy way to test if GeoIP is enabled and working correctly?
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4 votes
1 answer
345 views

Converting Address in CRM to Sitecore via Data Exchange to GeoLocation Latitude Longitude

I have a task to convert the address that was Synced from CRM into Sitecore item upon running the Sync in Data Exchange. I am new to this feature of Sitecore and was thinking of creating a pipeline ...
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1 vote
1 answer
127 views

Analytics location - no data follow-up

I found this question previously asked and answered on this topic: Sitecore Analytics Location has no data. As a follow-up to that, if I just purchased the GeoIP service and turned on the Analytics....
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  • 5,052
3 votes
1 answer
121 views

"Explore" button not available

In Experience Editor, the "Explore" button is not enabled. The license has permissions to analytics, and GeoIP was purchased and turned on. I was going to use the "Explore" button to access the test ...
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  • 5,052
5 votes
1 answer
677 views

Personalization rule by GeoIP -> Business name

Does anyone know how the following rule works: where the business name compares to specific value What is it the Business name and how it populates?
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0 votes
1 answer
57 views

What does 'commitment period' mean in Sitecore IP Geolocation Service?

What commitment period means in Sitecore IP Geolocation Service? Is it auto-renew or manually need to renew? Do they send email alerts, when the lookups are exhausted or when commitment period is ...
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  • 1,949
-1 votes
1 answer
70 views

Specific Rules to exclude Geo Locations

We are working on personalize the content based on Geo location. We have requirement not to show specific content for some locations. Are there any rules or any other ways available to exclude any ...
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  • 305
8 votes
2 answers
665 views

How can I personalize based on geolocation for first page load?

Typically, during the start of a new session, Sitecore uses an agent to asynchronously lookup the geo data of the visitor - but this means that geo-based personalization isn't available on the first ...
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  • 1,697
9 votes
2 answers
769 views

Updating latest visit city, region, and country with third party data?

In the Sitecore Experience Profile -- on the right side of a contact detail page --- you will see a section labeled Latest Visit. It has fields for City, Region, Country. I understand that if ...
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5 votes
1 answer
518 views

Sitecore GeoIP service with zipcode

We have a need to detect the user location at the Zipcode level and present him with personalized content. We are looking to see if Sitecore GeoIP service with 8.1 supports Zipcode accuracy? Please ...
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  • 361
27 votes
3 answers
3k views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work

Sitecore Personalization using GEO IP is not executed . I have activated "Sitecore IP Geo location Service" and followed all steps needed to activate the service for Sitecore instance (8.1 update 1) ...
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16 votes
4 answers
5k views

GeoIP-related error in my log files, but GeoIP not enabled

I have the following error showing up in my log file: > ManagedPoolThread #8 16:51:28 WARN Authentication on CES Discovery service failed. Exception: System.Net.WebException Message: The remote ...
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  • 2,526