Questions tagged [list-manager]

For questions related to the use or customization of the Sitecore List Manager, used for creating lists of Sitecore contacts to help manage email campaigns; covers customization, adding contacts to and removing contacts from a list, general list and segmented list questions, configuration and list imports and exports

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19 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
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1answer
55 views

How do I fix the List Manager Contact Search Not Working?

In a Sitecore Experience Platform version 9.1.1 instance, List Manager is maintaining lists for a number of contacts. One of these lists has 130,000+ contacts. you can see that this is working and ...
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37 views

How to delete an email address from all contact lists programmatically?

I am trying to delete a user's email address from all Lists in List Manager, which the user might be subscribed to in Sitecore 8.1. Is there a particular API available to do this?
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22 views

How can I show custom fields value in list manager?

I want to show custom field value in contacts list of list manager sitecore 9.3 FullName and Number are custom fields
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1answer
29 views

Sitecore List Manager only importing 15 contacts from CSV

I have a CSV that contains 98 contacts. When I use the import contacts from csv option in List Manager, the output says "98 contacts imported". But when I go see the list I can only see 15 ...
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1answer
40 views

How do I enable map contact identifier and contact identifier source by default?

I would like to have the map contact identifiers and map contact identifiers source checkboxes selected by defualt. I thought that this would be located on the item in the core db but I did not see ...
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34 views

How to add more fields in the Contact List?

We are planning to extend the some features of List Manager. Could it possibly add more fields aside from the default ones? We would like to add a GroupID and DateRegistered field for example. regards,...
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39 views

How to get the channels of a contact programmatically

I want to get the channels information in the listmanager export report. I've created the contactreader and in the contact object, I'm not able to get the channels info. Do I need to write any code to ...
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41 views

List Manager not loading recipients list in sitecore 8.2

We are working with sitecore 8.2 and we have added 8,000 contacts in xdb but when we click on list manager it's keep on loading and in sitecore logs not logging any error to figure out the issue. we ...
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1answer
48 views

cannot add version to item null exception when adding contact to a list

I am trying to create a list using a CSV file, but somehow, I cannot do so because of the underlying issue. I understand that he is trying to create an item and a version, why does it fail? How can I ...
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1answer
33 views

Determine List of Unsubscribers - EXM/List Manager

Sitecore 9.2 How can I determine which user has unsubscribed via a sent campaign? Looking at xdb shards I see ListSubscriptions facet key and I see when a user is added and active. Something like ...
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1answer
61 views

Pipeline to manipulate identifiers during contact list import in List Manager

In Sitecore 9.x the contact identifiers are case sensitive and users are uploading contact lists with emails that are not cased correctly. Before I start digging through the pipelines, anyone know off ...
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1answer
54 views

Solr JVM-Memory Spikes using List Manager Upload

Sitecore 9.2 Solr 7.5 JVM-Memory 1024mb I have a CM-CD environment for production and I have noticed any time when uploading a csv via list manager, JVM-Memory spikes to - and maintains a range of - ...
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1answer
129 views

Sitecore Custom Predicate Rule not working

I've implemented custom Predicate to create the segmented list in Sitecore 9.1. But Segment Rule is not working. Below steps I've followed: 1. Custom Predicate Class Deployed DLL to Project Root and ...
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40 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
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45 views

Extending ContactsController and ContactDataModel for List Manager Fields

Version: Sitecore 9.2 I have added a column Title in core sitecore/client/applications/list manager/lists/contact list and added DataField as Personal_Title (built-in facet). But data does not show ...
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23 views

Implementing Predefined Facets

This image shows a predefined facet I am trying to implement. I am able to see it in the Import Wizard properly and during csv upload, no errors in the log. But I am unable to see it in the contact ...
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29 views

Predefined Facets Mapping - List Manager

I am following the docs for implementing a predefined facet. I am confused involving the mapping. I have added the relevant fields in the core db (predefined facet = "Personal-Title", added ...
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1answer
113 views

Unable to see custom facet in List Manager Campaign dashboard

I have implemented a custom facet. I see it in the list manager importer but am unable to see it on the List campaign Dashboard. I have created a TestFacet. public class TestFacet : Facet { ...
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1answer
229 views

Export all information related to Contacts using List Manager

Environment: Sitecore 9.3 I have a list of contacts based on both OOTB and custom facets. When you try to export a list using List Manager, it exports the following fields in CSV file: Identifier, ...
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2answers
39 views

Contact list disappears from Included List in ECM Recipient Tab

I am running into a wired issue with Include List while creating a campaign I create contact list and segmented list and then try to create a campaign. When in the Recipients tab in campaign builder ...
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2answers
37 views

Auto Contact Enrollment, Sitecore 9.0.2

Is there a way I can auto enroll a list of contacts, created in list manager to a campaign ? I see 9.1 has an option to do it.
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1answer
156 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
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1answer
73 views

Importing custom facet via List Manager - value ignored

Using Sitecore 9.1.1 - we have a custom facet which we want to update using the List Manager import. Following the sample on this page, to map a csv field to this custom facet it seems to be the case ...
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30 views

Email and name fields are blank for some users

Sitecore version: 9.0.2 Issue: Users in the segmented list do not have email and name What I am doing: When a user registers on my application, I programmatically trigger the Sitecore provided '...
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2answers
101 views

Where emails for List Manager are stored

Sitecore 9.1 When I manually add an email address to a list, I am wondering where the list and xDB contact are associated. Looking at the code, it looks like it would be a contact facet. But when I ...
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65 views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 8.2.5 programatically

We are trying to get contacts from a segmented list for a custom auto-enroll feature. When using built-in Sitecore conditions for segmented lists, like surname etc, this works fine. However, we are ...
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1answer
37 views

Avoid dependency of the CD servers on the content manager to handle ExM 3.4 actions

We have high availability on our front end with a single back-end server. We have noticed that as when we use EXM CD objects (ClientApi) to manage subscriptions, manage any list, or send emails EXM ...
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2answers
263 views

Sitecore form and list manager contact not saving properly

I am using Sitecore form to subscribe to news. In the On submit of the form, I am triggering the goal. Once the goal is triggered, I have a marketing automation campaign which add the contact to the ...
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1answer
501 views

Save new Contact to contact list in List Manager

I work with Sitecore 9.1, and I added new contact list from list manager my new list name Subscript_list, I want to save contact information (Email, first name, and Last name) programmatically, I ...
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1answer
46 views

List Manager considers 2 entries with same first and last name, same contact

I tried to use EXM and upload CSV file which contains first name, last name and Email for two contacts with the same first name and last name but 2 different mails. Sitecore considers them as they ...
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329 views

List Manager cannot upload list of mails

I'm using Sitecore 9.1 and SXA 1.8 and EXM enabled. I use EXM to send mail campaigns after extending the email facet to add two extra emails: Personal email and Work email. It was then working just ...
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1answer
318 views

Questions extending custom facet code

I'm trying to make a custom contact facet and I followed the documentation of Sitecore 9.1 as shown in the code block below, which comes from https://doc.sitecore.com/users/91/sitecore-experience-...
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1answer
110 views

Constructing segmented lists by third-party contributions

My client has three different segments, where contacts can subscribe to each one of them. These subscriptions come from three separate channels, 1. Website, 2. Dynamics CRM and 3. OptinMonster. ...
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2answers
126 views

List manager that is driven by code

I know that List Manager is just a filtered lookup xDB contacts. But is it possible to create a list that has custom c# pipelines. That could call out to an API and returns an IEnumerable of email ...
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2answers
130 views

List Manager without EXM

We have a requirement to show/export contacts based on some search criteria. As per my understanding List Manager can be used for the same. However Sitecore has mentioned that "In the List Manager, ...
4
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1answer
377 views

Remove contact from contact list

I am trying to remove a contact from a contact list using next code: using (var client = SitecoreXConnectClientConfiguration.GetClient()) { var reference = new IdentifiedContactReference(source, ...
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1answer
508 views

List manager Contact list was not saved in Sitecore 9.0.1

While saving the contact using List Manager, we got contact saved successfully with message "The contact has been added to the list, and will be available after indexing.". But it was not display in ...
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2answers
1k views

Programmatically create contact list

I know how to programmatically add contacts to a contact list, either through the contact itself, or through the List Manager API: xContact.SetListSubscriptionsFacet(xConnectClient, listId); Source: ...
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1answer
390 views

Contact List can't be created in Sitecore 9 Update 2

Trying to create empty Contact List in Sitecore 9 Update 2 through List Manager but getting 403 HTTP response code and below exception. Request URL is https://sc9u2.sc/sitecore/api/ssc/ListManagement/...
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1answer
253 views

How to create a custom segment condition using a between expression

Is it possible to create a custom segment condition that you pass in two values into and then perform a conditional expression between two values. e.g. Create a segmented list if the IndexedContact ...
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2answers
72 views

ContactListManager.FindById returns null for a list that exists

I am trying to access the contents of a list using the ContactListManager, but in certain contexts the FindById(listId) method returns null. This code is actually used as part of a condition in an ...
6
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1answer
486 views

Send email with Segmented List - Skipped during message delivery

I have a Sitecore v9.0u1 solution that runs in the Azure.The Sitecore instance and the EXM, Marketing Automation and IndexWorker are all hosted on the same web server for this POC project, and the ...
6
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2answers
886 views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 9.0.1 programatically

We are trying to get list of contacts programmatically in latest Sitecore 9.0.1. We want to show list of contacts on pages based on their linkage to certain list. We need to get the same list of ...
2
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0answers
425 views

Issue while importing CSV file from List Manager - Import Contact Wizard

Using the List Manager on Import contact wizard on Sitecore 9.0 Update 1, I have uploaded my CSV files. In the summary tab I can see that "Contact expected to be imported" count is perfectly fine. ...
6
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1answer
371 views

Contact Custom facet not appearing in ListManager

I've setup and configured a custom facet on the contact but we now want to be able to segment on the fields it contains in the ListManager but they aren't available there. What do I need to do to see ...
5
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2answers
940 views

Sitecore List Manager - Indexing issue / Recipient count is always 0

Firstly, I have seen posts related to my below issue but they have not been helpful thus far. I am currently using Sitecore 8.2 (rev.161221) with Web Forms for Marketers 8.2 (rev.161129). I have this ...
5
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1answer
1k views

Get List of Contacts in a ListManager and associate one more contact to it

I have a requirement to get Contact data from a Registration page and save that data into a List Manager in Sitecore. I followed the below approach. //Create ListManager Object var listManager = (...
3
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1answer
465 views

List manager is empty

I have problem with list manager in Sitecore 8.2. When I create a new list, it does not get contacts from xDB. In the segmentation list option "Use all contacts as source" is not available (grayed out)...
3
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2answers
493 views

Contact data not visible in ListManager list upon submitting data using “MVC Subscription form” of EXM 3.4

I have Sitecore 8.2 initial, integrated with EXM 3.4. I am using the "MVC subscription form" for adding an email ID into an already created contact list. Upon submitting the email ID, I can see a ...