Questions tagged [list-manager]

For questions related to the use or customization of the Sitecore List Manager, used for creating lists of Sitecore contacts to help manage email campaigns; covers customization, adding contacts to and removing contacts from a list, general list and segmented list questions, configuration and list imports and exports

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Enable remove contact and view contact card in list manager (sitecore 10.2)

I'm extending the IServicesConfigurator in order to create custom fields in the list manager contact following : https://doc.sitecore.com/xp/en/developers/102/sitecore-experience-manager/walkthrough--...
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4 votes
3 answers
156 views

Custom facet from a contact is coming null but when creating a new one Sitecore is complaining that the facet already exists

I'm trying to write a .aspx script to update an existing contact in the experience profile, the basic logic is: get the contact by e-mail get a custom facet from the contact if the facet is null ...
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Contacts in List Manager gets replaced by new ones in Sitecore 10.1.0

I followed the below documentation and added a custom submit action in Sitecore 10.1.0. https://doc.sitecore.com/xp/en/developers/93/sitecore-experience-manager/walkthrough--creating-a-custom-submit-...
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List Counts show pending for long duration of time (hours)

We are seeing an issue where the majority of a our lists counts now just show counts of "pending". 1 out of 10 refreshes will shows 50% of the lists with counts but with another refresh ...
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1 answer
50 views

Cannot create and add new contact to contact list

I am using Sitecore.NET 10.1.1 (rev. 005862). I created an empty list in List Manager. When I am trying to create a new contact nothing is happened and in the logs I have error: 844 11:00:44 ERROR ...
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49 views

Importing contacts from CSV file using custom aspx page

I have developed a custom ASPX page for uploading the contacts from csv file into List manager. This should work almost same as the built-in List manager import feature except for that there are few ...
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1 vote
1 answer
61 views

IContactListProvider variable value is null on CD server

We are fetching data from List Manager list. However, It is working fine for CM but the below code is throwing an error on CD server. var contactListProvider = ServiceLocator.ServiceProvider....
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2 answers
232 views

Increase Sitecore.ListManagement.Operations.UpdateListOperationsAgent agent run interval

Using sitecore 9.2 in azure, I am seeing in the logs for all of the environments entries related to the agent Sitecore.ListManagement.Operations.UpdateListOperationsAgent which in config by default is ...
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1 vote
2 answers
129 views

Where is the data store of List manager list in Sql server

I would like to understand the concept of List manager in Sitecore. Where is the data stored in Sql database of List manager. Showing list details: Trying to understand where exactly the data is ...
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1 answer
45 views

Importing CSV files with relationship tables using List Manager

I am trying to import Lawyer.csv which has a LawyerID for each lawyer, LawyerLanguage.csv which has LanguageID and languageName, and LawyerLanguageRel.csv. LawyerLanguageRel maps LawyerIDs to ...
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703 views

The requested resource does not support http method 'GET'

When I open the Experience Profile tab on my Sitecore 9.1.1, I get an error: An error has occurred. In Chrome console: Failed to load resource: the server responded with a status of 500 (Internal ...
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1 answer
70 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
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1 answer
259 views

How do I fix the List Manager Contact Search Not Working?

In a Sitecore Experience Platform version 9.1.1 instance, List Manager is maintaining lists for a number of contacts. One of these lists has 130,000+ contacts. you can see that this is working and ...
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59 views

How to delete an email address from all contact lists programmatically?

I am trying to delete a user's email address from all Lists in List Manager, which the user might be subscribed to in Sitecore 8.1. Is there a particular API available to do this?
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1 answer
215 views

How can I show custom fields value in list manager?

I want to show custom field value in the contacts list of list manager Sitecore 9.3 FullName and Number are custom fields
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1 answer
61 views

Sitecore List Manager only importing 15 contacts from CSV

I have a CSV that contains 98 contacts. When I use the import contacts from csv option in List Manager, the output says "98 contacts imported". But when I go see the list I can only see 15 ...
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3 votes
1 answer
48 views

How do I enable map contact identifier and contact identifier source by default?

I would like to have the map contact identifiers and map contact identifiers source checkboxes selected by defualt. I thought that this would be located on the item in the core db but I did not see ...
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50 views

How to get the channels of a contact programmatically

I want to get the channels information in the listmanager export report. I've created the contactreader and in the contact object, I'm not able to get the channels info. Do I need to write any code to ...
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1 answer
93 views

cannot add version to item null exception when adding contact to a list

I am trying to create a list using a CSV file, but somehow, I cannot do so because of the underlying issue. I understand that he is trying to create an item and a version, why does it fail? How can I ...
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1 vote
1 answer
51 views

Determine List of Unsubscribers - EXM/List Manager

Sitecore 9.2 How can I determine which user has unsubscribed via a sent campaign? Looking at xdb shards I see ListSubscriptions facet key and I see when a user is added and active. Something like ...
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1 vote
1 answer
113 views

Pipeline to manipulate identifiers during contact list import in List Manager

In Sitecore 9.x the contact identifiers are case sensitive and users are uploading contact lists with emails that are not cased correctly. Before I start digging through the pipelines, anyone know off ...
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1 answer
123 views

Solr JVM-Memory Spikes using List Manager Upload

Sitecore 9.2 Solr 7.5 JVM-Memory 1024mb I have a CM-CD environment for production and I have noticed any time when uploading a CSV via list manager, JVM-Memory spikes to - and maintains a range of - ...
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3 votes
1 answer
276 views

Sitecore Custom Predicate Rule not working

I've implemented a custom Predicate to create the segmented list in Sitecore 9.1. But Segment Rule is not working. I've followed the below steps : Custom Predicate Class: Deployed DLL to Project ...
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2 votes
0 answers
52 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
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1 vote
0 answers
69 views

Extending ContactsController and ContactDataModel for List Manager Fields [duplicate]

Version: Sitecore 9.2 I have added a column Title in core sitecore/client/applications/list manager/lists/contact list and added DataField as Personal_Title (built-in facet). But data does not show ...
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1 answer
175 views

Unable to see custom facet in List Manager Campaign dashboard

I have implemented a custom facet. I see it in the list manager importer but am unable to see it on the List campaign Dashboard. I have created a TestFacet. public class TestFacet : Facet { ...
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1 answer
389 views

Export all information related to Contacts using List Manager

Environment: Sitecore 9.3 I have a list of contacts based on both OOTB and custom facets. When you try to export a list using List Manager, it exports the following fields in CSV file: Identifier, ...
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2 answers
84 views

Contact list disappears from Included List in ECM Recipient Tab

I am running into a wired issue with Include List while creating a campaign I create contact list and segmented list and then try to create a campaign. When in the Recipients tab in campaign builder ...
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2 answers
62 views

Auto Contact Enrollment, Sitecore 9.0.2

Is there a way I can auto enroll a list of contacts, created in list manager to a campaign ? I see 9.1 has an option to do it.
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1 vote
1 answer
316 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
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0 votes
2 answers
131 views

Importing custom facet via List Manager - value ignored

Using Sitecore 9.1.1 - we have a custom facet that we want to update using the List Manager import. Following the sample on this page, to map a CSV field to this custom facet it seems to be the case ...
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2 votes
0 answers
44 views

Email and name fields are blank for some users

Sitecore version: 9.0.2 Issue: Users in the segmented list do not have email and name What I am doing: When a user registers on my application, I programmatically trigger the Sitecore provided '...
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1 vote
2 answers
158 views

Where emails for List Manager are stored

Sitecore 9.1 When I manually add an email address to a list, I am wondering where the list and xDB contact are associated. Looking at the code, it looks like it would be a contact facet. But when I ...
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0 votes
0 answers
104 views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 8.2.5 programatically

We are trying to get contacts from a segmented list for a custom auto-enroll feature. When using built-in Sitecore conditions for segmented lists, like surname etc, this works fine. However, we are ...
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0 votes
1 answer
40 views

Avoid dependency of the CD servers on the content manager to handle ExM 3.4 actions

We have high availability on our front end with a single back-end server. We have noticed that as when we use EXM CD objects (ClientApi) to manage subscriptions, manage any list, or send emails EXM ...
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1 vote
2 answers
396 views

Sitecore form and list manager contact not saving properly

I am using Sitecore form to subscribe to news. In the On submit of the form, I am triggering the goal. Once the goal is triggered, I have a marketing automation campaign which add the contact to the ...
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0 votes
1 answer
706 views

Save new Contact to contact list in List Manager

I work with Sitecore 9.1, and I added new contact list from list manager my new list name Subscript_list, I want to save contact information (Email, first name, and Last name) programmatically, I ...
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-1 votes
1 answer
56 views

List Manager considers 2 entries with same first and last name, same contact

I tried to use EXM and upload CSV file which contains first name, last name and Email for two contacts with the same first name and last name but 2 different mails. Sitecore considers them as they ...
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0 votes
0 answers
385 views

List Manager cannot upload list of mails

I'm using Sitecore 9.1 and SXA 1.8 and EXM enabled. I use EXM to send mail campaigns after extending the email facet to add two extra emails: Personal email and Work email. It was then working just ...
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1 vote
1 answer
367 views

Questions extending custom facet code

I'm trying to make a custom contact facet and I followed the documentation of Sitecore 9.1 as shown in the code block below, which comes from https://doc.sitecore.com/users/91/sitecore-experience-...
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0 votes
1 answer
128 views

Constructing segmented lists by third-party contributions

My client has three different segments, where contacts can subscribe to each one of them. These subscriptions come from three separate channels, 1. Website, 2. Dynamics CRM and 3. OptinMonster. ...
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2 votes
2 answers
159 views

List manager that is driven by code

I know that List Manager is just a filtered lookup xDB contacts. But is it possible to create a list that has custom c# pipelines. That could call out to an API and returns an IEnumerable of email ...
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0 votes
2 answers
149 views

List Manager without EXM

We have a requirement to show/export contacts based on some search criteria. As per my understanding List Manager can be used for the same. However Sitecore has mentioned that "In the List Manager, ...
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4 votes
2 answers
489 views

Remove contact from contact list

I am trying to remove a contact from a contact list using next code: using (var client = SitecoreXConnectClientConfiguration.GetClient()) { var reference = new IdentifiedContactReference(source, ...
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1 vote
1 answer
614 views

List manager Contact list was not saved in Sitecore 9.0.1

While saving the contact using List Manager, we got contact saved successfully with message "The contact has been added to the list, and will be available after indexing.". But it was not display in ...
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3 votes
2 answers
1k views

Programmatically create contact list

I know how to programmatically add contacts to a contact list, either through the contact itself, or through the List Manager API: xContact.SetListSubscriptionsFacet(xConnectClient, listId); Source: ...
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0 votes
1 answer
510 views

Contact List can't be created in Sitecore 9 Update 2

Trying to create empty Contact List in Sitecore 9 Update 2 through List Manager but getting 403 HTTP response code and below exception. Request URL is https://sc9u2.sc/sitecore/api/ssc/ListManagement/...
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5 votes
1 answer
287 views

How to create a custom segment condition using a between expression

Is it possible to create a custom segment condition that you pass in two values into and then perform a conditional expression between two values. e.g. Create a segmented list if the IndexedContact ...
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1 vote
2 answers
82 views

ContactListManager.FindById returns null for a list that exists

I am trying to access the contents of a list using the ContactListManager, but in certain contexts the FindById(listId) method returns null. This code is actually used as part of a condition in an ...
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6 votes
1 answer
612 views

Send email with Segmented List - Skipped during message delivery

I have a Sitecore v9.0u1 solution that runs in the Azure.The Sitecore instance and the EXM, Marketing Automation and IndexWorker are all hosted on the same web server for this POC project, and the ...
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