Questions tagged [list-manager]

For questions related to the use or customization of the Sitecore List Manager, used for creating lists of Sitecore contacts to help manage email campaigns; covers customization, adding contacts to and removing contacts from a list, general list and segmented list questions, configuration and list imports and exports

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21 views

cannot add version to item null exception when adding contact to a list

I am trying to create a list using a CSV file, but somehow, I cannot do so because of the underlying issue. I understand that he is trying to create an item and a version, why does it fail? How can I ...
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1answer
23 views

Determine List of Unsubscribers - EXM/List Manager

Sitecore 9.2 How can I determine which user has unsubscribed via a sent campaign? Looking at xdb shards I see ListSubscriptions facet key and I see when a user is added and active. Something like ...
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1answer
16 views

Pipeline to manipulate identifiers during contact list import in List Manager

In Sitecore 9.x the contact identifiers are case sensitive and users are uploading contact lists with emails that are not cased correctly. Before I start digging through the pipelines, anyone know off ...
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1answer
40 views

Solr JVM-Memory Spikes using List Manager Upload

Sitecore 9.2 Solr 7.5 JVM-Memory 1024mb I have a CM-CD environment for production and I have noticed any time when uploading a csv via list manager, JVM-Memory spikes to - and maintains a range of - ...
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1answer
70 views

Sitecore Custom Predicate Rule not working

I've implemented custom Predicate to create the segmented list in Sitecore 9.1. But Segment Rule is not working. Below steps I've followed: 1. Custom Predicate Class Deployed DLL to Project Root and ...
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31 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
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23 views

Extending ContactsController and ContactDataModel for List Manager Fields

Version: Sitecore 9.2 I have added a column Title in core sitecore/client/applications/list manager/lists/contact list and added DataField as Personal_Title (built-in facet). But data does not show ...
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22 views

Implementing Predefined Facets

This image shows a predefined facet I am trying to implement. I am able to see it in the Import Wizard properly and during csv upload, no errors in the log. But I am unable to see it in the contact ...
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26 views

Predefined Facets Mapping - List Manager

I am following the docs for implementing a predefined facet. I am confused involving the mapping. I have added the relevant fields in the core db (predefined facet = "Personal-Title", added ...
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1answer
92 views

Unable to see custom facet in List Manager Campaign dashboard

I have implemented a custom facet. I see it in the list manager importer but am unable to see it on the List campaign Dashboard. I have created a TestFacet. public class TestFacet : Facet { ...
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1answer
139 views

Export all information related to Contacts using List Manager

Environment: Sitecore 9.3 I have a list of contacts based on both OOTB and custom facets. When you try to export a list using List Manager, it exports the following fields in CSV file: Identifier, ...
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1answer
26 views

Contact list disappears from Included List in ECM Recipient Tab

I am running into a wired issue with Include List while creating a campaign I create contact list and segmented list and then try to create a campaign. When in the Recipients tab in campaign builder ...
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2answers
34 views

Auto Contact Enrollment, Sitecore 9.0.2

Is there a way I can auto enroll a list of contacts, created in list manager to a campaign ? I see 9.1 has an option to do it.
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1answer
81 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
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1answer
52 views

Importing custom facet via List Manager - value ignored

Using Sitecore 9.1.1 - we have a custom facet which we want to update using the List Manager import. Following the sample on this page, to map a csv field to this custom facet it seems to be the case ...
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29 views

Email and name fields are blank for some users

Sitecore version: 9.0.2 Issue: Users in the segmented list do not have email and name What I am doing: When a user registers on my application, I programmatically trigger the Sitecore provided '...
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2answers
74 views

Where emails for List Manager are stored

Sitecore 9.1 When I manually add an email address to a list, I am wondering where the list and xDB contact are associated. Looking at the code, it looks like it would be a contact facet. But when I ...
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48 views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 8.2.5 programatically

We are trying to get contacts from a segmented list for a custom auto-enroll feature. When using built-in Sitecore conditions for segmented lists, like surname etc, this works fine. However, we are ...
0
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1answer
37 views

Avoid dependency of the CD servers on the content manager to handle ExM 3.4 actions

We have high availability on our front end with a single back-end server. We have noticed that as when we use EXM CD objects (ClientApi) to manage subscriptions, manage any list, or send emails EXM ...
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2answers
190 views

Sitecore form and list manager contact not saving properly

I am using Sitecore form to subscribe to news. In the On submit of the form, I am triggering the goal. Once the goal is triggered, I have a marketing automation campaign which add the contact to the ...
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1answer
387 views

Save new Contact to contact list in List Manager

I work with Sitecore 9.1, and I added new contact list from list manager my new list name Subscript_list, I want to save contact information (Email, first name, and Last name) programmatically, I ...
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1answer
41 views

List Manager considers 2 entries with same first and last name, same contact

I tried to use EXM and upload CSV file which contains first name, last name and Email for two contacts with the same first name and last name but 2 different mails. Sitecore considers them as they ...
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290 views

List Manager cannot upload list of mails

I'm using Sitecore 9.1 and SXA 1.8 and EXM enabled. I use EXM to send mail campaigns after extending the email facet to add two extra emails: Personal email and Work email. It was then working just ...
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1answer
287 views

Questions extending custom facet code

I'm trying to make a custom contact facet and I followed the documentation of Sitecore 9.1 as shown in the code block below, which comes from https://doc.sitecore.com/users/91/sitecore-experience-...
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1answer
86 views

Constructing segmented lists by third-party contributions

My client has three different segments, where contacts can subscribe to each one of them. These subscriptions come from three separate channels, 1. Website, 2. Dynamics CRM and 3. OptinMonster. ...
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2answers
116 views

List manager that is driven by code

I know that List Manager is just a filtered lookup xDB contacts. But is it possible to create a list that has custom c# pipelines. That could call out to an API and returns an IEnumerable of email ...
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2answers
115 views

List Manager without EXM

We have a requirement to show/export contacts based on some search criteria. As per my understanding List Manager can be used for the same. However Sitecore has mentioned that "In the List Manager, ...
4
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1answer
318 views

Remove contact from contact list

I am trying to remove a contact from a contact list using next code: using (var client = SitecoreXConnectClientConfiguration.GetClient()) { var reference = new IdentifiedContactReference(source, ...
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1answer
445 views

List manager Contact list was not saved in Sitecore 9.0.1

While saving the contact using List Manager, we got contact saved successfully with message "The contact has been added to the list, and will be available after indexing.". But it was not display in ...
3
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2answers
1k views

Programmatically create contact list

I know how to programmatically add contacts to a contact list, either through the contact itself, or through the List Manager API: xContact.SetListSubscriptionsFacet(xConnectClient, listId); Source: ...
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1answer
317 views

Contact List can't be created in Sitecore 9 Update 2

Trying to create empty Contact List in Sitecore 9 Update 2 through List Manager but getting 403 HTTP response code and below exception. Request URL is https://sc9u2.sc/sitecore/api/ssc/ListManagement/...
5
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1answer
234 views

How to create a custom segment condition using a between expression

Is it possible to create a custom segment condition that you pass in two values into and then perform a conditional expression between two values. e.g. Create a segmented list if the IndexedContact ...
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2answers
67 views

ContactListManager.FindById returns null for a list that exists

I am trying to access the contents of a list using the ContactListManager, but in certain contexts the FindById(listId) method returns null. This code is actually used as part of a condition in an ...
6
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1answer
430 views

Send email with Segmented List - Skipped during message delivery

I have a Sitecore v9.0u1 solution that runs in the Azure.The Sitecore instance and the EXM, Marketing Automation and IndexWorker are all hosted on the same web server for this POC project, and the ...
6
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2answers
803 views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 9.0.1 programatically

We are trying to get list of contacts programmatically in latest Sitecore 9.0.1. We want to show list of contacts on pages based on their linkage to certain list. We need to get the same list of ...
2
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0answers
387 views

Issue while importing CSV file from List Manager - Import Contact Wizard

Using the List Manager on Import contact wizard on Sitecore 9.0 Update 1, I have uploaded my CSV files. In the summary tab I can see that "Contact expected to be imported" count is perfectly fine. ...
6
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1answer
348 views

Contact Custom facet not appearing in ListManager

I've setup and configured a custom facet on the contact but we now want to be able to segment on the fields it contains in the ListManager but they aren't available there. What do I need to do to see ...
5
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2answers
856 views

Sitecore List Manager - Indexing issue / Recipient count is always 0

Firstly, I have seen posts related to my below issue but they have not been helpful thus far. I am currently using Sitecore 8.2 (rev.161221) with Web Forms for Marketers 8.2 (rev.161129). I have this ...
5
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1answer
965 views

Get List of Contacts in a ListManager and associate one more contact to it

I have a requirement to get Contact data from a Registration page and save that data into a List Manager in Sitecore. I followed the below approach. //Create ListManager Object var listManager = (...
3
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1answer
415 views

List manager is empty

I have problem with list manager in Sitecore 8.2. When I create a new list, it does not get contacts from xDB. In the segmentation list option "Use all contacts as source" is not available (grayed out)...
3
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2answers
449 views

Contact data not visible in ListManager list upon submitting data using “MVC Subscription form” of EXM 3.4

I have Sitecore 8.2 initial, integrated with EXM 3.4. I am using the "MVC subscription form" for adding an email ID into an already created contact list. Upon submitting the email ID, I can see a ...
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1answer
670 views

Adding to and creating a List Manager list programatically

Does anyone have examples on, how to create list, add items to List Manager programatically?
5
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1answer
510 views

Unable to use segmented contact list as a source for email campaign - all contacts are globally excluded?

I am using EXM 3.4 on Sitecore 8.2 initial release. If I try to import a list of contacts with CSV and send the regular campaign - it works. But if I try to create a segmented contact list in the ...
3
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2answers
2k views

How to programmatically get a list of contacts by a ContactList Id in Sitecore 8.2

How can we programmatically get the contacts associated to a ContactList by its ContactList Id? Versions we are using: Sitecore 8.2 (rev. 161221) EXM 4.0.1 (rev. 170105)
4
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2answers
253 views

Huge Search.Log due to List Manager (while using EXM)?

Our Search.Log files are becoming huge (50-100 MB daily). In it I can see a large amount of queries regarding Contacts and Contactlists to analytics index that run 24/7. Query - (type_t:(contact) ...
3
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1answer
1k views

How should I add contact to a list - EXM subscription in Sitecore 8.2

I am using Sitecore 8.2 - Update 2 and EXM 3.4 - Update 1. I have a list, which I want to use for sending e-mail campaigns. I have a custom form, which I want to use for subscription. I found this ...
3
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1answer
2k views

“The given key was not present in the dictionary.” error occurs when importing a .csv with custom fields

I want to add custom fields to my import wizard and import a list with values for those new fields. Looking at the examples online this appears to be straight forward. But I am getting an error in ...
4
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1answer
122 views

In List Manager, is it possible to have a default field assignment when importing recipients from a file?

We import recipients from a file, which always has the same fields. In the import process we always have to assign the fields from the file to the Sitecore fields. Is it possible to save this fixed ...
2
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1answer
2k views

Building contact list does not complete

I'm exploring EXM 3.4 on an 8.2 rev. 160729 instance and for a simple test mail I imported an existing CSV file which threw constantly an error about an empty listId. Then I manually created a new ...
2
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1answer
581 views

Representing relational data in Lucene/Solr index for Segmented lists

Scenario: In Sitecore Experience platform (8.1+) we have a xProfile/Contact, with zero-to-many Sitecore Certifications relation, as an example The contact Arthur Dent has over the years has earned ...