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Questions tagged [list-manager]

For questions related to the use or customization of the Sitecore List Manager, used for creating lists of Sitecore contacts to help manage email campaigns; covers customization, adding contacts to and removing contacts from a list, general list and segmented list questions, configuration and list imports and exports

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2 votes
1 answer
516 views

How do I fix the List Manager Contact Search Not Working?

In a Sitecore Experience Platform version 9.1.1 instance, List Manager is maintaining lists for a number of contacts. One of these lists has 130,000+ contacts. you can see that this is working and ...
1 vote
2 answers
469 views

Sitecore form and list manager contact not saving properly

I am using Sitecore form to subscribe to news. In the On submit of the form, I am triggering the goal. Once the goal is triggered, I have a marketing automation campaign which add the contact to the ...
1 vote
1 answer
202 views

Solr JVM-Memory Spikes using List Manager Upload

Sitecore 9.2 Solr 7.5 JVM-Memory 1024mb I have a CM-CD environment for production and I have noticed any time when uploading a CSV via list manager, JVM-Memory spikes to - and maintains a range of - ...
0 votes
1 answer
65 views

Enable remove contact and view contact card in list manager (sitecore 10.2)

I'm extending the IServicesConfigurator in order to create custom fields in the list manager contact following : https://doc.sitecore.com/xp/en/developers/102/sitecore-experience-manager/walkthrough--...
0 votes
0 answers
75 views

Rebuilding the xdb index in Solr 8.1.1 does not finish

On Sitecore 9.3 and Solr 8.1.1 I am trying to rebuild the xdb index and have started monitoring it, the progress has been stuck at 55.74 % for more than 10 hours, however, I see xdb index is moving up ...
0 votes
1 answer
143 views

contact added manually not appeared in contact list in list manager sitecore 10.2

when adding contact manually in list manager in sitecore 10.2 not show the contacts , i tried rebuild all indexes and the same result
1 vote
1 answer
110 views

List Counts show pending for long duration of time (hours)

We are seeing an issue where the majority of a our lists counts now just show counts of "pending". 1 out of 10 refreshes will shows 50% of the lists with counts but with another refresh ...
1 vote
1 answer
134 views

Constructing segmented lists by third-party contributions

My client has three different segments, where contacts can subscribe to each one of them. These subscriptions come from three separate channels, 1. Website, 2. Dynamics CRM and 3. OptinMonster. ...
2 votes
2 answers
334 views

How can I show custom fields value in list manager?

I want to show custom field value in the contacts list of list manager Sitecore 9.3 FullName and Number are custom fields
4 votes
3 answers
448 views

Custom facet from a contact is coming null but when creating a new one Sitecore is complaining that the facet already exists

I'm trying to write a .aspx script to update an existing contact in the experience profile, the basic logic is: get the contact by e-mail get a custom facet from the contact if the facet is null ...
0 votes
0 answers
37 views

Contacts in List Manager gets replaced by new ones in Sitecore 10.1.0

I followed the below documentation and added a custom submit action in Sitecore 10.1.0. https://doc.sitecore.com/xp/en/developers/93/sitecore-experience-manager/walkthrough--creating-a-custom-submit-...
0 votes
1 answer
104 views

Cannot create and add new contact to contact list

I am using Sitecore.NET 10.1.1 (rev. 005862). I created an empty list in List Manager. When I am trying to create a new contact nothing is happened and in the logs I have error: 844 11:00:44 ERROR ...
0 votes
2 answers
169 views

Importing custom facet via List Manager - value ignored

Using Sitecore 9.1.1 - we have a custom facet that we want to update using the List Manager import. Following the sample on this page, to map a CSV field to this custom facet it seems to be the case ...
1 vote
1 answer
100 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
5 votes
2 answers
607 views

Remove contact from contact list

I am trying to remove a contact from a contact list using next code: using (var client = SitecoreXConnectClientConfiguration.GetClient()) { var reference = new IdentifiedContactReference(source, ...
0 votes
1 answer
77 views

Importing contacts from CSV file using custom aspx page

I have developed a custom ASPX page for uploading the contacts from csv file into List manager. This should work almost same as the built-in List manager import feature except for that there are few ...
1 vote
0 answers
69 views

Extending ContactsController and ContactDataModel for List Manager Fields [duplicate]

Version: Sitecore 9.2 I have added a column Title in core sitecore/client/applications/list manager/lists/contact list and added DataField as Personal_Title (built-in facet). But data does not show ...
3 votes
1 answer
408 views

Sitecore Custom Predicate Rule not working

I've implemented a custom Predicate to create the segmented list in Sitecore 9.1. But Segment Rule is not working. I've followed the below steps : Custom Predicate Class: Deployed DLL to Project ...
0 votes
1 answer
4k views

The requested resource does not support http method 'GET'

When I open the Experience Profile tab on my Sitecore 9.1.1, I get an error: An error has occurred. In Chrome console: Failed to load resource: the server responded with a status of 500 (Internal ...
1 vote
1 answer
113 views

IContactListProvider variable value is null on CD server

We are fetching data from List Manager list. However, It is working fine for CM but the below code is throwing an error on CD server. var contactListProvider = ServiceLocator.ServiceProvider....
1 vote
2 answers
693 views

Increase Sitecore.ListManagement.Operations.UpdateListOperationsAgent agent run interval

Using sitecore 9.2 in azure, I am seeing in the logs for all of the environments entries related to the agent Sitecore.ListManagement.Operations.UpdateListOperationsAgent which in config by default is ...
2 votes
2 answers
315 views

Where is the data store of List manager list in Sql server

I would like to understand the concept of List manager in Sitecore. Where is the data stored in Sql database of List manager. Showing list details: Trying to understand where exactly the data is ...
0 votes
1 answer
59 views

Importing CSV files with relationship tables using List Manager

I am trying to import Lawyer.csv which has a LawyerID for each lawyer, LawyerLanguage.csv which has LanguageID and languageName, and LawyerLanguageRel.csv. LawyerLanguageRel maps LawyerIDs to ...
0 votes
1 answer
550 views

Contact List can't be created in Sitecore 9 Update 2

Trying to create empty Contact List in Sitecore 9 Update 2 through List Manager but getting 403 HTTP response code and below exception. Request URL is https://sc9u2.sc/sitecore/api/ssc/ListManagement/...
2 votes
1 answer
182 views

cannot add version to item null exception when adding contact to a list

I am trying to create a list using a CSV file, but somehow, I cannot do so because of the underlying issue. I understand that he is trying to create an item and a version, why does it fail? How can I ...
0 votes
0 answers
88 views

How to delete an email address from all contact lists programmatically?

I am trying to delete a user's email address from all Lists in List Manager, which the user might be subscribed to in Sitecore 8.1. Is there a particular API available to do this?
0 votes
2 answers
141 views

Contact list disappears from Included List in ECM Recipient Tab

I am running into a wired issue with Include List while creating a campaign I create contact list and segmented list and then try to create a campaign. When in the Recipients tab in campaign builder ...
0 votes
1 answer
95 views

Sitecore List Manager only importing 15 contacts from CSV

I have a CSV that contains 98 contacts. When I use the import contacts from csv option in List Manager, the output says "98 contacts imported". But when I go see the list I can only see 15 ...
3 votes
1 answer
60 views

How do I enable map contact identifier and contact identifier source by default?

I would like to have the map contact identifiers and map contact identifiers source checkboxes selected by defualt. I thought that this would be located on the item in the core db but I did not see ...
1 vote
0 answers
57 views

How to get the channels of a contact programmatically

I want to get the channels information in the listmanager export report. I've created the contactreader and in the contact object, I'm not able to get the channels info. Do I need to write any code to ...
1 vote
1 answer
53 views

Determine List of Unsubscribers - EXM/List Manager

Sitecore 9.2 How can I determine which user has unsubscribed via a sent campaign? Looking at xdb shards I see ListSubscriptions facet key and I see when a user is added and active. Something like ...
1 vote
1 answer
167 views

Pipeline to manipulate identifiers during contact list import in List Manager

In Sitecore 9.x the contact identifiers are case sensitive and users are uploading contact lists with emails that are not cased correctly. Before I start digging through the pipelines, anyone know off ...
3 votes
0 answers
57 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
0 votes
1 answer
191 views

Unable to see custom facet in List Manager Campaign dashboard

I have implemented a custom facet. I see it in the list manager importer but am unable to see it on the List campaign Dashboard. I have created a TestFacet. public class TestFacet : Facet { ...
0 votes
1 answer
529 views

Export all information related to Contacts using List Manager

Environment: Sitecore 9.3 I have a list of contacts based on both OOTB and custom facets. When you try to export a list using List Manager, it exports the following fields in CSV file: Identifier, ...
0 votes
2 answers
84 views

Auto Contact Enrollment, Sitecore 9.0.2

Is there a way I can auto enroll a list of contacts, created in list manager to a campaign ? I see 9.1 has an option to do it.
1 vote
1 answer
437 views

How can I see subscribe and unsubscribe list in sitecore database

Where is the following EXM information stored in Sitecore database (version 9.2). Subscribe list Unsubscribe list I have checked in the Sitecore92_EXM.Masterdatabase. But I was unable to find it. ...
5 votes
1 answer
732 views

Unable to use segmented contact list as a source for email campaign - all contacts are globally excluded?

I am using EXM 3.4 on Sitecore 8.2 initial release. If I try to import a list of contacts with CSV and send the regular campaign - it works. But if I try to create a segmented contact list in the ...
1 vote
2 answers
202 views

Where emails for List Manager are stored

Sitecore 9.1 When I manually add an email address to a list, I am wondering where the list and xDB contact are associated. Looking at the code, it looks like it would be a contact facet. But when I ...
2 votes
0 answers
44 views

Email and name fields are blank for some users

Sitecore version: 9.0.2 Issue: Users in the segmented list do not have email and name What I am doing: When a user registers on my application, I programmatically trigger the Sitecore provided '...
0 votes
1 answer
858 views

Save new Contact to contact list in List Manager

I work with Sitecore 9.1, and I added new contact list from list manager my new list name Subscript_list, I want to save contact information (Email, first name, and Last name) programmatically, I ...
0 votes
0 answers
137 views

Getting list of contacts assigned to Contact / Segmened List in Sitecore 8.2.5 programatically

We are trying to get contacts from a segmented list for a custom auto-enroll feature. When using built-in Sitecore conditions for segmented lists, like surname etc, this works fine. However, we are ...
0 votes
1 answer
41 views

Avoid dependency of the CD servers on the content manager to handle ExM 3.4 actions

We have high availability on our front end with a single back-end server. We have noticed that as when we use EXM CD objects (ClientApi) to manage subscriptions, manage any list, or send emails EXM ...
-1 votes
1 answer
63 views

List Manager considers 2 entries with same first and last name, same contact

I tried to use EXM and upload CSV file which contains first name, last name and Email for two contacts with the same first name and last name but 2 different mails. Sitecore considers them as they ...
0 votes
0 answers
457 views

List Manager cannot upload list of mails

I'm using Sitecore 9.1 and SXA 1.8 and EXM enabled. I use EXM to send mail campaigns after extending the email facet to add two extra emails: Personal email and Work email. It was then working just ...
1 vote
1 answer
417 views

Questions extending custom facet code

I'm trying to make a custom contact facet and I followed the documentation of Sitecore 9.1 as shown in the code block below, which comes from https://doc.sitecore.com/users/91/sitecore-experience-...
2 votes
2 answers
186 views

List manager that is driven by code

I know that List Manager is just a filtered lookup xDB contacts. But is it possible to create a list that has custom c# pipelines. That could call out to an API and returns an IEnumerable of email ...
0 votes
2 answers
156 views

List Manager without EXM

We have a requirement to show/export contacts based on some search criteria. As per my understanding List Manager can be used for the same. However Sitecore has mentioned that "In the List Manager, ...
1 vote
1 answer
681 views

List manager Contact list was not saved in Sitecore 9.0.1

While saving the contact using List Manager, we got contact saved successfully with message "The contact has been added to the list, and will be available after indexing.". But it was not display in ...
3 votes
2 answers
2k views

Programmatically create contact list

I know how to programmatically add contacts to a contact list, either through the contact itself, or through the List Manager API: xContact.SetListSubscriptionsFacet(xConnectClient, listId); Source: ...