Questions tagged [paas]

Questions relating to using the Platform-as-a-Service deployment model for Sitecore.

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2 votes
0 answers
53 views

Resolving 504 error in Sitecore at scaling out

I have a question regarding app service warmup. We’re experiencing frequent gateway timeout during CD app service scale-out events. The problem is that the instance starts serving on the root to the ...
0 votes
1 answer
45 views

Web.config builder section prefixes don't match App Service behavior

The stock web.config contains this entry: <configBuilders> <builders> <add name="SitecoreAppSettingsBuilder" mode="Strict" prefix="...
  • 1,912
4 votes
1 answer
46 views

Sitecore instance restart caused by a FileSystemWatcher in PaaS

My Sitecore instance deployed onto Azure Web App Service has issues with the FileSystemWatcher forcing it to restart randomly. How can I improve the stability of my Sitecore website on Azure Web App?
0 votes
0 answers
36 views

How to push Sitecore Application logs to Azure Storage?

Need help to configure the Application logs in Azure storage, the below Sitecore Environment. Version: Sitecore 9.3 Azure PaaS Monitoring: New Relic. Application logs are currently available in the ...
1 vote
0 answers
62 views

How to set the Identity server certificate using Azure KeyVault?

We are using the Azure KeyVault to store the certificate for our Sitecore setup. This is working fine on the current 9.0 environment. However, we are upgrading to 10.2 and this introduces the Sitecore ...
  • 19.4k
0 votes
0 answers
20 views

Razl between 8.2 and 10.2 does not copy shared layout

I have been using razl for years to sync environments for upgrades and go lives. I am syncing between PaaS environments 8.2 and 10.2. The issue is that if I sync an item, merge or overwrite, the ...
2 votes
2 answers
36 views

Is there a reliable way to get Login Audit logs from Application Insights of a CM web app?

I am trying to find audit logs corresponding to users in the Sitecore domain - in application insights for my CM web app. I am looking at the -ai app and searching with EventType = Trace. I have ...
0 votes
1 answer
158 views

After Login on Sitecore CMS does not redirect to Content Editor and throws error 500 - The request timed out

I have deployed our Application on PROD CM and CD instance on the Azure PAAS and the instance is working fine. When I try to log in to the CM instance, I can log in, but instead of redirecting me to ...
0 votes
1 answer
161 views

The operation could not be completed. Your session may have been lost due to a time-out or a server failure

when I am going to publish any single item from the Sitecore content tree I am getting the below error: Application is migrated from Sitecore version 9.0.2 to 10.2 and deployed on Azure PAAS ...
0 votes
0 answers
164 views

Reset Admin password in Sitecore 10.2 using SQL in Azure CM instance

I am working on the Sitecore 10.2 version and the solution is deployed on Azure PAAS, Now I trying to reset the admin password to log in on the CM instance. I have gone through with the below question ...
0 votes
0 answers
29 views

sitecore managed cloud HttpRequstBegin patch config

I have a patch config for HttpRequstBegin... On my local dev it is working as expected. When deployed to sitecore managed cloud it's not getting added before "Sitecore.Pipelines.HttpRequest....
1 vote
2 answers
206 views

Deploying SXA 10.2 XM Single with Sitecore Azure Toolkit 2.7 - The path '' is not valid for the 'dbDacFx' provider

When I attempt to deploy a Sitecore 10.2 XM0 topology with JSS 19.0 and SXA 10.2 configured as modules, I receive this error during the SXA deployment step: { "status": "failed"...
1 vote
0 answers
46 views

Sitecore 9.0.2 and Azure PaaS based live website gives '502' error few times in a day

We have our public website in Sitecore 9.0.2 and it is in Azure PaaS infrastructure, from last few days the website gives '502 following error message' at specific times in a day(8 (am or pm), 9(am or ...
3 votes
1 answer
406 views

Application Insights on Sitecore 10.1 not logging custom errros from the application

I tried to install Application Insights on Sitecore 10.1 project in Azure PaaS. After installing the AI SDK and configuring the instrumentation key the app insights started to pick up Sitecore logs e....
  • 101
1 vote
0 answers
83 views

Files not found on Azure Paas

We have a solution installed on Azure Paas. In the logs we have next errors: Exception: System.IO.FileNotFoundException Message: Could not find file 'D:\home\site\wwwroot\sitecore\shell\client\...
  • 17.9k
0 votes
1 answer
298 views

How can I show static page during a deployment to Sitecore Manage Cloud?

We are using Sitecore Managed Cloud and we have just one CD web app. Obviously when we deploy the website goes down and we would like to show a static page to the users during this time. Is there an ...
  • 101
0 votes
1 answer
27 views

Trim down unused XP roles in a sitecore 9.0.1 XP scaled setup hosted in Azure PaaS [duplicate]

What is the recommended way to trim down the XP roles in a XP Scaled setup (Sitecore 9.0.1) that are not being used by the business. Currently we are using only XM features, so we thought of cutting ...
  • 1
1 vote
0 answers
431 views

Sitecore login redirects to website and not Launchpad

We are using azure alias URL "https://abc.com/sitecore/login" to access our prod CM site "https://abc-1001-cm.azurewebsites.net/sitecore/login". Earlier we had Sitecore 9.0.1 ...
1 vote
1 answer
471 views

How to setup Application Insights for a Solr service hosted on Azure PaaS

We have an Azure PaaS environment for Sitecore 9.3 and Solr App services created. Is there any way to connect Application Insights for the Solr App service? For CM and CD services we have setup the ...
1 vote
1 answer
88 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
  • 1,895
5 votes
2 answers
142 views

Where to place Custom XConnect Model file in Azure

I had a custom Model JSON file in on Premise environment under the XConnect Project/App_Data/Models folder. Now we are moving to Azure. I see there are more roles in the Azure environment like xc-...
0 votes
1 answer
138 views

Sitecore PaaS Web DB spikes

We’ve just migrated from Sitecore 8.2.5 on-prem to 9.3 Azure PaaS. Performance seems ok most of the time, but we’re seeing regular spikes to 100% DTU on the web db. The db is standard S2 50 DTU and we’...
1 vote
1 answer
859 views

Storing custom data in Redis

Our Sitecore 9.2 PaaS website uses federated authentication for logging in our end users, and we are looking for a secure place to store refresh- and access-tokens (pref. serverside). We would prefer ...
  • 874
1 vote
1 answer
137 views

unicorn deployment failure - can't sync when deployed to real environments

I am sure I am missing something simple about using Unicorn in environments above the local dev environments the source folder is correct out of Azure Paas, out on my App Service I am in Sitecore 9.3....
4 votes
1 answer
149 views

SQL Replication doesn't clear CD caches on remote target

We have a multi-cd publishing situation I can use some help with. We are in an Azure PAAS situation, with the CM and 1 CD server located in the US. We also have a CD Server and SQL database in China (...
1 vote
1 answer
185 views

Does Sitecore Azure paas support sticky session?

I want to enable Sticky session on Azure Pass Sitecore CD instances(multiple app services). Is this possible? If not, what are other options that I have?
0 votes
1 answer
90 views

Opening HTML microsite from Sitecore Media Library v9.1.1

Looking for settings to open microsite uploaded to the media library in the browser. In the past, we would take an Adobe Captivate HTML export load it into a folder in the media library, and run the ....
0 votes
2 answers
421 views

Invalid identity provider: sitecoreidentityserver when attempting to login

Attempted to simply login to two different sitecore CM ( test and prod ) Azure PaaS servers and go the following error : Invalid identity provider: sitecoreidentityserver I suspect it has to do with ...
1 vote
0 answers
81 views

How to setup one common CMS and two CD server in different region in Azure Pass Architecture?

Currently, we have scaled environment setup on Azure Pass i.e one CM and one CD server in a common region. Now we have created one more site but its for another region and due to compliance policy we ...
  • 521
3 votes
1 answer
112 views

Scale Out Content Management AppService

I'm looking at options to scale out a content management app service as we have some custom APIs running on CM that will generate load. The docs state that we need to specify a distinct InstanceName ...
2 votes
0 answers
141 views

Invalid template when adding modules to azuredeploy.parameters.json file

I am using the provided ARM Templates to deploy a Sitecore 9.3 XP Scaled topology to Azure PaaS, and then planning to add some adjustments. It all went mostly fine, but I'm stuck now when I tried to ...
  • 131
0 votes
2 answers
530 views

Sitecore TDS Webdeploy in Azure PAAS

I am facing issues in Deploying TDS Webdeploy Package to Azure PAAS. I'm using Sitecore 9.3, TDS.6.0.0.14 We are getting an error on TDS service Msg From Kudu --> "WARN Request is ...
  • 41
2 votes
2 answers
1k views

Incorrect URLs when behind proxy

I have a Sitecore 9.3 xp1 scaled application hosted in Azure PaaS. The CD App Service sits behind an F5 and Azure Gateway, with DNS of https://mysite.com routing through these 2 proxies (F5 -> ...
  • 1,462
0 votes
2 answers
292 views

Sitecore Item URL with Custom Domain in Azure PaaS

I have Sitecore 8.2 update 5 site deployed in Azure PaaS as an App Service. I have created a custom domain (e.g. abc.com) in the App Service. This custom domain is kept behind F5 firewall. I am facing ...
4 votes
2 answers
452 views

Enabling Local Cache on Sitecore Azure App Services

I've read the following article https://blog.baslijten.com/increase-your-sitecore-performance-by-enabling-the-local-cache-on-azure-app-services/ that says how to enable Local Cache option in the Azure ...
2 votes
1 answer
227 views

Load balancing with Azure PaaS on CD

We have a Sitecore 9.2 setup using the S3 profile for the CD with 3 instances scaled out manually. I'm pretty new to managing the PaaS environment, and I'm trying to figure out if the traffic is load-...
  • 5,052
3 votes
3 answers
3k views

Login failed for user 'masteruser'

I was moving my Sitecore 9.2 QA database in UAT in Azure PaaS. I have moved the web & master database and renamed the databases to UAT's database name. In connectionString.config we have changed ...
  • 439
2 votes
0 answers
117 views

Sitecore shared fields getting cleared after deployment to other environments

Sitecore 9.0 shared fields data was getting cleared after deployment in few environments including Production. In Pre production, the content is not cleared but can find this issue happening in lower ...
  • 21
2 votes
1 answer
127 views

Most cost effective way to add custom SQL server tables/database to Sitecore 9.1.1 PaaS installation

I'm looking for some guidance please, we have a small (~500Mb) custom SQL server database that we need to run alongside the standard Sitecore 9.1.1 databases. I'm also new to Azure so I apologies if ...
  • 133
0 votes
0 answers
133 views

Sitecore LaunchPad is distorted after deploying Web Application on Azure PaaS

I have deployed our application on Azure Pass. I am able to login into the Sitecore CMS and be redirected to the LaunchPad. LaunchPad CSS is distorted and the click is not working. Also, there are a ...
3 votes
1 answer
692 views

Publishing Service error message: Could not persist PublisherOperations in the service

In my CM logs, I'm seeing the following warning repeatedly. WARN Could not persist PublisherOperations in the service Exception: Polly.CircuitBreaker.BrokenCircuitException Message: The circuit is ...
  • 5,175
1 vote
0 answers
151 views

Azure search Synonyms implementation using SXA 1.9 and Sitecore 9.2 using postman API

I have requirement to work with the synonyms for the similar group of words in search. I did load the synonyms using Postman API to SXA web index and able to see them on the index. For example: home,...
0 votes
1 answer
1k views

Identity Server not redirecting to Azure Frontdoor URL

We are implementing URL hardening in Azure PaaS. We have added Azure front door urls to CM app. We have updated Sitecore.Owin.Authentication.IdentityServer.config on CM server with new url for ...
  • 514
0 votes
2 answers
67 views

Using Seq with Sitecore PaaS

We are running 9.3 in an app service in Azure. We have found a number of articles stating different things about logging in SC. Some say it's log4net, others say Serilog... Since we cannot get to ...
2 votes
1 answer
1k views

Sitecore redirects for login page using hostname

We have a sitecore instance (xp0 for now) with an identity server. They are deployed to azure and belong to a private vnet. Access to nodes is done through the application gateway. But because of ...
0 votes
0 answers
56 views

Sitecore Azure PaaS ARM templates doesnt support template idempotence

We are using ARM templates to install Sitecore 9.2.0 XP Scaled topology for our infrastructure. While using these templates, we observed that these templates are not idempotent in nature. We needed to ...
  • 514
0 votes
0 answers
90 views

Sitecore Azure PaaS webapp becomes unresponsive when Unicorn files copied

We are using Unicorn to sync Sitecore items between different Sitecore instances. We have created a separate Azure DevOps release pipeline dedicated only for copying Unicorn files and running the sync ...
  • 514
1 vote
0 answers
134 views

Sitecore Paas installation failure - AppGallery Deploy Failed: The declared parameter 'Application Path' is not recognized

We are trying to create Sitecore 9.2 instance in azure PaaS using ARM templates. The ARM templates worked fine. Now we have modified the ARM templates to install the JSS module with Sitecore while ...
  • 514
4 votes
1 answer
584 views

Logs are flooded with requests to reporting server for POST /~/v75/reporting/remotedatasourceproxy/

We installed a new 9.2 solution on PAAS (including SXA 1.9 - although that does not seem to be relevant). This is a clean solution that will be filled with content -and code- from an upgraded version. ...
  • 19.4k
2 votes
1 answer
670 views

SolrCloud on Azure PaaS

I am setting up a Sitecore 9.2 Production instance and ideally would like to Setup SolrCloud in Azure PaaS Web Apps. In test environments i have setup Solr on a single PaaS App Service and it is ...
  • 131