Questions tagged [paas]

Questions relating to using the Platform-as-a-Service deployment model for Sitecore.

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1answer
31 views

Azure App service cloned instance not resolving request and showing default hostingstart.html page

We have hosted Sitecore XP 9.0.2 on Azure PaaS with scaled option. we have a separate App service for CD role. we are trying to clone this CD app service with new App service plan. App service got ...
1
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1answer
53 views

Application Insights on Sitecore 10.1 not logging custom errros from the application

I tried to install Application Insights on Sitecore 10.1 project in Azure PaaS. After installing the AI SDK and configuring the instrumentation key the app insights started to pick up Sitecore logs e....
1
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0answers
59 views

Files not found on Azure Paas

We have a solution installed on Azure Paas. In the logs we have next errors: Exception: System.IO.FileNotFoundException Message: Could not find file 'D:\home\site\wwwroot\sitecore\shell\client\...
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1answer
43 views

How can I show static page during a deployment to Sitecore Manage Cloud?

We are using Sitecore Managed Cloud and we have just one CD web app. Obviously when we deploy the website goes down and we would like to show a static page to the users during this time. Is there an ...
0
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1answer
23 views

Trim down unused XP roles in a sitecore 9.0.1 XP scaled setup hosted in Azure PaaS [duplicate]

What is the recommended way to trim down the XP roles in a XP Scaled setup (Sitecore 9.0.1) that are not being used by the business. Currently we are using only XM features, so we thought of cutting ...
1
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0answers
146 views

Sitecore login redirects to website and not Launchpad

We are using azure alias URL "https://abc.com/sitecore/login" to access our prod CM site "https://abc-1001-cm.azurewebsites.net/sitecore/login". Earlier we had Sitecore 9.0.1 ...
1
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1answer
221 views

How to setup Application Insights for a Solr service hosted on Azure PaaS

We have an Azure PaaS environment for Sitecore 9.3 and Solr App services created. Is there any way to connect Application Insights for the Solr App service? For CM and CD services we have setup the ...
1
vote
1answer
57 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
5
votes
2answers
82 views

Where to place Custom XConnect Model file in Azure

I had a custom Model JSON file in on Premise environment under the XConnect Project/App_Data/Models folder. Now we are moving to Azure. I see there are more roles in the Azure environment like xc-...
0
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1answer
63 views

Sitecore PaaS Web DB spikes

We’ve just migrated from Sitecore 8.2.5 on-prem to 9.3 Azure PaaS. Performance seems ok most of the time, but we’re seeing regular spikes to 100% DTU on the web db. The db is standard S2 50 DTU and we’...
1
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1answer
352 views

Storing custom data in Redis

Our Sitecore 9.2 PaaS website uses federated authentication for logging in our end users, and we are looking for a secure place to store refresh- and access-tokens (pref. serverside). We would prefer ...
1
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1answer
54 views

unicorn deployment failure - can't sync when deployed to real environments

I am sure I am missing something simple about using Unicorn in environments above the local dev environments the source folder is correct out of Azure Paas, out on my App Service I am in Sitecore 9.3....
4
votes
1answer
108 views

SQL Replication doesn't clear CD caches on remote target

We have a multi-cd publishing situation I can use some help with. We are in an Azure PAAS situation, with the CM and 1 CD server located in the US. We also have a CD Server and SQL database in China (...
0
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1answer
99 views

Does Sitecore Azure paas support sticky session?

I want to enable Sticky session on Azure Pass Sitecore CD instances(multiple app services). Is this possible? If not, what are other options that I have?
0
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1answer
50 views

Opening HTML microsite from Sitecore Media Library v9.1.1

looking for settings to open microsite uploaded to media library in browser. In the past we would take an Adobe Captivate html export load it into a folder in the media library and run the .html from ...
0
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2answers
233 views

Invalid identity provider: sitecoreidentityserver when attempting to login

Attempted to simply login to two different sitecore CM ( test and prod ) Azure PaaS servers and go the following error : Invalid identity provider: sitecoreidentityserver I suspect it has to do with ...
0
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0answers
59 views

How to setup one common CMS and two CD server in different region in Azure Pass Architecture?

Currently we have scaled environment setup on Azure Pass i:e one CM and one CD server in common region. Now we have created one more site but its for another region and due to compliance policy we can'...
2
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1answer
79 views

Scale Out Content Management AppService

I'm looking at options to scale out a content management app service as we have some custom APIs running on CM that will generate load. The docs state that we need to specify a distinct InstanceName ...
1
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0answers
93 views

Invalid template when adding modules to azuredeploy.parameters.json file

I am using the provided ARM Templates to deploy a Sitecore 9.3 XP Scaled topology to Azure PaaS, and then planning to add some adjustments. It all went mostly fine, but I'm stuck now when I tried to ...
0
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2answers
301 views

Sitecore TDS Webdeploy in Azure PAAS

I am facing issues in Deploying TDS Webdeploy Package to Azure PAAS. I'm using Sitecore 9.3, TDS.6.0.0.14 We are getting an error on TDS service Msg From Kudu --> "WARN Request is ...
2
votes
2answers
640 views

Incorrect URLs when behind proxy

I have a Sitecore 9.3 xp1 scaled application hosted in Azure PaaS. The CD App Service sits behind an F5 and Azure Gateway, with DNS of https://mysite.com routing through these 2 proxies (F5 -> ...
0
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2answers
157 views

Sitecore Item URL with Custom Domain in Azure PaaS

I have Sitecore 8.2 update 5 site deployed in Azure PaaS as an App Service. I have created a custom domain (e.g. abc.com) in the App Service. This custom domain is kept behind F5 firewall. I am facing ...
4
votes
1answer
286 views

Enabling Local Cache on Sitecore Azure App Services

I've read the following article https://blog.baslijten.com/increase-your-sitecore-performance-by-enabling-the-local-cache-on-azure-app-services/ that says how to enable Local Cache option in the Azure ...
2
votes
1answer
162 views

Load balancing with Azure PaaS on CD

We have a Sitecore 9.2 setup using the S3 profile for the CD with 3 instances scaled out manually. I'm pretty new to managing the PaaS environment, and I'm trying to figure out if the traffic is load-...
2
votes
3answers
2k views

Login failed for user 'masteruser'

I was moving my Sitecore 9.2 QA database in UAT in Azure PaaS. I have moved the web & master database and renamed the databases to UAT's database name. In connectionString.config we have changed ...
2
votes
0answers
76 views

Sitecore shared fields getting cleared after deployment to other environments

Sitecore 9.0 shared fields data was getting cleared after deployment in few environments including Production. In Pre production, the content is not cleared but can find this issue happening in lower ...
2
votes
1answer
94 views

Most cost effective way to add custom SQL server tables/database to Sitecore 9.1.1 PaaS installation

I'm looking for some guidance please, we have a small (~500Mb) custom SQL server database that we need to run alongside the standard Sitecore 9.1.1 databases. I'm also new to Azure so I apologies if ...
0
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0answers
100 views

Sitecore LaunchPad is distorted after deploying Web Application on Azure PaaS

I have deployed our application on Azure Pass. I am able to login into the Sitecore CMS and be redirected to the LaunchPad. LaunchPad CSS is distorted and the click is not working. Also, there are a ...
2
votes
1answer
429 views

Publishing Service error message: Could not persist PublisherOperations in the service

In my CM logs, I'm seeing the following warning repeatedly. WARN Could not persist PublisherOperations in the service Exception: Polly.CircuitBreaker.BrokenCircuitException Message: The circuit is ...
1
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0answers
128 views

Azure search Synonyms implementation using SXA 1.9 and Sitecore 9.2 using postman API

I have requirement to work with the synonyms for the similar group of words in search. I did load the synonyms using Postman API to SXA web index and able to see them on the index. For example: home,...
0
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1answer
789 views

Identity Server not redirecting to Azure Frontdoor URL

We are implementing URL hardening in Azure PaaS. We have added Azure front door urls to CM app. We have updated Sitecore.Owin.Authentication.IdentityServer.config on CM server with new url for ...
0
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2answers
52 views

Using Seq with Sitecore PaaS

We are running 9.3 in an app service in Azure. We have found a number of articles stating different things about logging in SC. Some say it's log4net, others say Serilog... Since we cannot get to ...
2
votes
1answer
821 views

Sitecore redirects for login page using hostname

We have a sitecore instance (xp0 for now) with an identity server. They are deployed to azure and belong to a private vnet. Access to nodes is done through the application gateway. But because of ...
0
votes
0answers
46 views

Sitecore Azure PaaS ARM templates doesnt support template idempotence

We are using ARM templates to install Sitecore 9.2.0 XP Scaled topology for our infrastructure. While using these templates, we observed that these templates are not idempotent in nature. We needed to ...
0
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0answers
66 views

Sitecore Azure PaaS webapp becomes unresponsive when Unicorn files copied

We are using Unicorn to sync Sitecore items between different Sitecore instances. We have created a separate Azure DevOps release pipeline dedicated only for copying Unicorn files and running the sync ...
1
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0answers
115 views

Sitecore Paas installation failure - AppGallery Deploy Failed: The declared parameter 'Application Path' is not recognized

We are trying to create Sitecore 9.2 instance in azure PaaS using ARM templates. The ARM templates worked fine. Now we have modified the ARM templates to install the JSS module with Sitecore while ...
4
votes
1answer
421 views

Logs are flooded with requests to reporting server for POST /~/v75/reporting/remotedatasourceproxy/

We installed a new 9.2 solution on PAAS (including SXA 1.9 - although that does not seem to be relevant). This is a clean solution that will be filled with content -and code- from an upgraded version. ...
1
vote
1answer
463 views

SolrCloud on Azure PaaS

I am setting up a Sitecore 9.2 Production instance and ideally would like to Setup SolrCloud in Azure PaaS Web Apps. In test environments i have setup Solr on a single PaaS App Service and it is ...
1
vote
1answer
148 views

Sitecore xConnect client certificates renewal

In our Sitecore 9.2 PaaS solution, we are using self-signed client certificates and have added the AppSetting AllowInvalidClientCertificates=true to all xConnect roles as well as the PRC, CD and CM ...
1
vote
0answers
336 views

Clean install on Azure SQL Managed instance

I am trying to install Sitecore 9.2 vanilla on Azure with SQL Managed Instance but I am getting the following error { "status": "failed", "error": { "code": "ResourceDeploymentFailure", "...
5
votes
1answer
332 views

Provisioning to Azure failure on deploying CM

I am trying to setup a new Sitecore 9.2 instance on PAAS using ARM templates. I used these templates a few months ago on the same subscription to setup our development environment and that worked fine....
1
vote
1answer
130 views

Maintenance Page in Sitecore Azure PaaS

I have a Sitecore 9.0.2 environment in Azure PaaS. It is connecting to different third party services to get and data. Whenever third party update their system or make any new release our portal goes ...
1
vote
0answers
69 views

How can I add a new QA environment to existing Sitecore Azure Paas setup?

We have an existing Sitecore 9 setup in Azure Paas. It includes one CD and one CM server with no xDB. Now we're looking to add a new QA environment which will effectively be a copy of CM with its own ...
3
votes
2answers
687 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...
1
vote
1answer
652 views

Sitecore.XConnect.XdbSearchUnavailableException [closed]

Hi I was installing Sitecore in Azure Web App. It has been installed without SOLR cores in SOLR server (in this case I have a separate SORL VM along with Web apps for Sitecore PaaS). Once I have ...
2
votes
2answers
195 views

How to host custom Sitecore solution in Azure PaaS

I am using Azure PaaS as an environment of Sitecore 9.2.0 (XP + XC) with one custom solution. Can anyone please tell me how to deploy that custom solution into Azure Paas, as there are 17 web apps. ...
4
votes
1answer
295 views

DTU shooting up after application start in Azure PAAS Sitecore 9.0.2

We are observing that DTUs are shooting up while the application startsup in Azure PAAS environment, however the frequency is not consistent- sometime we restart the webapp explicitly and sometime it'...
6
votes
1answer
233 views

Azure Traffic Manager and Sitecore 9.2.0 PaaS

Background We are trying to create a "lightweight" failover setup, consisting of a failover CD instance with the core + web database being replicated (Azure SQL failovergroup). Additionally, that ...
4
votes
0answers
85 views

Azure Deployment Slot Processing Events and Updating Indexes

We have a deployment slot that we deploy to, which we then warm up, and then swap with the live slot so that we can achieve zero downtime deployment on PaaS. This works very well in general. However, ...
1
vote
1answer
143 views

Sitecore Azure PaaS Client Certificate on ASE

I deployed Sitecore 9.2 on Azure PaaS and facing the issue with Client Certificate Authentication. The Azure hosting is on ASE with Isolated App Service Plan. It seems like CM server is not able to ...