Questions tagged [paas]

Questions relating to using the Platform-as-a-Service deployment model for Sitecore.

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The operation could not be completed. Your session may have been lost due to a time-out or a server failure

when I am going to publish any single item from the Sitecore content tree I am getting the below error: Application is migrated from Sitecore version 9.0.2 to 10.2 and deployed on Azure PAAS ...
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40 views

Reset Admin password in Sitecore 10.2 using SQL in Azure CM instance

I am working on the Sitecore 10.2 version and the solution is deployed on Azure PAAS, Now I trying to reset the admin password to log in on the CM instance. I have gone through with the below question ...
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sitecore managed cloud HttpRequstBegin patch config

I have a patch config for HttpRequstBegin... On my local dev it is working as expected. When deployed to sitecore managed cloud it's not getting added before "Sitecore.Pipelines.HttpRequest....
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2 answers
130 views

Deploying SXA 10.2 XM Single with Sitecore Azure Toolkit 2.7 - The path '' is not valid for the 'dbDacFx' provider

When I attempt to deploy a Sitecore 10.2 XM0 topology with JSS 19.0 and SXA 10.2 configured as modules, I receive this error during the SXA deployment step: { "status": "failed"...
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Sitecore 9.0.2 and Azure PaaS based live website gives '502' error few times in a day

We have our public website in Sitecore 9.0.2 and it is in Azure PaaS infrastructure, from last few days the website gives '502 following error message' at specific times in a day(8 (am or pm), 9(am or ...
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2 votes
1 answer
212 views

Application Insights on Sitecore 10.1 not logging custom errros from the application

I tried to install Application Insights on Sitecore 10.1 project in Azure PaaS. After installing the AI SDK and configuring the instrumentation key the app insights started to pick up Sitecore logs e....
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Files not found on Azure Paas

We have a solution installed on Azure Paas. In the logs we have next errors: Exception: System.IO.FileNotFoundException Message: Could not find file 'D:\home\site\wwwroot\sitecore\shell\client\...
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How can I show static page during a deployment to Sitecore Manage Cloud?

We are using Sitecore Managed Cloud and we have just one CD web app. Obviously when we deploy the website goes down and we would like to show a static page to the users during this time. Is there an ...
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Trim down unused XP roles in a sitecore 9.0.1 XP scaled setup hosted in Azure PaaS [duplicate]

What is the recommended way to trim down the XP roles in a XP Scaled setup (Sitecore 9.0.1) that are not being used by the business. Currently we are using only XM features, so we thought of cutting ...
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Sitecore login redirects to website and not Launchpad

We are using azure alias URL "https://abc.com/sitecore/login" to access our prod CM site "https://abc-1001-cm.azurewebsites.net/sitecore/login". Earlier we had Sitecore 9.0.1 ...
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360 views

How to setup Application Insights for a Solr service hosted on Azure PaaS

We have an Azure PaaS environment for Sitecore 9.3 and Solr App services created. Is there any way to connect Application Insights for the Solr App service? For CM and CD services we have setup the ...
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70 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
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5 votes
2 answers
104 views

Where to place Custom XConnect Model file in Azure

I had a custom Model JSON file in on Premise environment under the XConnect Project/App_Data/Models folder. Now we are moving to Azure. I see there are more roles in the Azure environment like xc-...
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Sitecore PaaS Web DB spikes

We’ve just migrated from Sitecore 8.2.5 on-prem to 9.3 Azure PaaS. Performance seems ok most of the time, but we’re seeing regular spikes to 100% DTU on the web db. The db is standard S2 50 DTU and we’...
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633 views

Storing custom data in Redis

Our Sitecore 9.2 PaaS website uses federated authentication for logging in our end users, and we are looking for a secure place to store refresh- and access-tokens (pref. serverside). We would prefer ...
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unicorn deployment failure - can't sync when deployed to real environments

I am sure I am missing something simple about using Unicorn in environments above the local dev environments the source folder is correct out of Azure Paas, out on my App Service I am in Sitecore 9.3....
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4 votes
1 answer
135 views

SQL Replication doesn't clear CD caches on remote target

We have a multi-cd publishing situation I can use some help with. We are in an Azure PAAS situation, with the CM and 1 CD server located in the US. We also have a CD Server and SQL database in China (...
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1 answer
127 views

Does Sitecore Azure paas support sticky session?

I want to enable Sticky session on Azure Pass Sitecore CD instances(multiple app services). Is this possible? If not, what are other options that I have?
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Opening HTML microsite from Sitecore Media Library v9.1.1

Looking for settings to open microsite uploaded to the media library in the browser. In the past, we would take an Adobe Captivate HTML export load it into a folder in the media library, and run the ....
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2 answers
335 views

Invalid identity provider: sitecoreidentityserver when attempting to login

Attempted to simply login to two different sitecore CM ( test and prod ) Azure PaaS servers and go the following error : Invalid identity provider: sitecoreidentityserver I suspect it has to do with ...
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How to setup one common CMS and two CD server in different region in Azure Pass Architecture?

Currently we have scaled environment setup on Azure Pass i:e one CM and one CD server in common region. Now we have created one more site but its for another region and due to compliance policy we can'...
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2 votes
1 answer
96 views

Scale Out Content Management AppService

I'm looking at options to scale out a content management app service as we have some custom APIs running on CM that will generate load. The docs state that we need to specify a distinct InstanceName ...
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1 vote
0 answers
111 views

Invalid template when adding modules to azuredeploy.parameters.json file

I am using the provided ARM Templates to deploy a Sitecore 9.3 XP Scaled topology to Azure PaaS, and then planning to add some adjustments. It all went mostly fine, but I'm stuck now when I tried to ...
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389 views

Sitecore TDS Webdeploy in Azure PAAS

I am facing issues in Deploying TDS Webdeploy Package to Azure PAAS. I'm using Sitecore 9.3, TDS.6.0.0.14 We are getting an error on TDS service Msg From Kudu --> "WARN Request is ...
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2 votes
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888 views

Incorrect URLs when behind proxy

I have a Sitecore 9.3 xp1 scaled application hosted in Azure PaaS. The CD App Service sits behind an F5 and Azure Gateway, with DNS of https://mysite.com routing through these 2 proxies (F5 -> ...
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225 views

Sitecore Item URL with Custom Domain in Azure PaaS

I have Sitecore 8.2 update 5 site deployed in Azure PaaS as an App Service. I have created a custom domain (e.g. abc.com) in the App Service. This custom domain is kept behind F5 firewall. I am facing ...
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4 votes
1 answer
361 views

Enabling Local Cache on Sitecore Azure App Services

I've read the following article https://blog.baslijten.com/increase-your-sitecore-performance-by-enabling-the-local-cache-on-azure-app-services/ that says how to enable Local Cache option in the Azure ...
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2 votes
1 answer
199 views

Load balancing with Azure PaaS on CD

We have a Sitecore 9.2 setup using the S3 profile for the CD with 3 instances scaled out manually. I'm pretty new to managing the PaaS environment, and I'm trying to figure out if the traffic is load-...
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3 votes
3 answers
2k views

Login failed for user 'masteruser'

I was moving my Sitecore 9.2 QA database in UAT in Azure PaaS. I have moved the web & master database and renamed the databases to UAT's database name. In connectionString.config we have changed ...
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  • 421
2 votes
0 answers
95 views

Sitecore shared fields getting cleared after deployment to other environments

Sitecore 9.0 shared fields data was getting cleared after deployment in few environments including Production. In Pre production, the content is not cleared but can find this issue happening in lower ...
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2 votes
1 answer
118 views

Most cost effective way to add custom SQL server tables/database to Sitecore 9.1.1 PaaS installation

I'm looking for some guidance please, we have a small (~500Mb) custom SQL server database that we need to run alongside the standard Sitecore 9.1.1 databases. I'm also new to Azure so I apologies if ...
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Sitecore LaunchPad is distorted after deploying Web Application on Azure PaaS

I have deployed our application on Azure Pass. I am able to login into the Sitecore CMS and be redirected to the LaunchPad. LaunchPad CSS is distorted and the click is not working. Also, there are a ...
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3 votes
1 answer
565 views

Publishing Service error message: Could not persist PublisherOperations in the service

In my CM logs, I'm seeing the following warning repeatedly. WARN Could not persist PublisherOperations in the service Exception: Polly.CircuitBreaker.BrokenCircuitException Message: The circuit is ...
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1 vote
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139 views

Azure search Synonyms implementation using SXA 1.9 and Sitecore 9.2 using postman API

I have requirement to work with the synonyms for the similar group of words in search. I did load the synonyms using Postman API to SXA web index and able to see them on the index. For example: home,...
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0 votes
1 answer
959 views

Identity Server not redirecting to Azure Frontdoor URL

We are implementing URL hardening in Azure PaaS. We have added Azure front door urls to CM app. We have updated Sitecore.Owin.Authentication.IdentityServer.config on CM server with new url for ...
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  • 440
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2 answers
61 views

Using Seq with Sitecore PaaS

We are running 9.3 in an app service in Azure. We have found a number of articles stating different things about logging in SC. Some say it's log4net, others say Serilog... Since we cannot get to ...
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2 votes
1 answer
1k views

Sitecore redirects for login page using hostname

We have a sitecore instance (xp0 for now) with an identity server. They are deployed to azure and belong to a private vnet. Access to nodes is done through the application gateway. But because of ...
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51 views

Sitecore Azure PaaS ARM templates doesnt support template idempotence

We are using ARM templates to install Sitecore 9.2.0 XP Scaled topology for our infrastructure. While using these templates, we observed that these templates are not idempotent in nature. We needed to ...
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  • 440
0 votes
0 answers
78 views

Sitecore Azure PaaS webapp becomes unresponsive when Unicorn files copied

We are using Unicorn to sync Sitecore items between different Sitecore instances. We have created a separate Azure DevOps release pipeline dedicated only for copying Unicorn files and running the sync ...
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  • 440
1 vote
0 answers
129 views

Sitecore Paas installation failure - AppGallery Deploy Failed: The declared parameter 'Application Path' is not recognized

We are trying to create Sitecore 9.2 instance in azure PaaS using ARM templates. The ARM templates worked fine. Now we have modified the ARM templates to install the JSS module with Sitecore while ...
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  • 440
4 votes
1 answer
515 views

Logs are flooded with requests to reporting server for POST /~/v75/reporting/remotedatasourceproxy/

We installed a new 9.2 solution on PAAS (including SXA 1.9 - although that does not seem to be relevant). This is a clean solution that will be filled with content -and code- from an upgraded version. ...
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1 vote
1 answer
576 views

SolrCloud on Azure PaaS

I am setting up a Sitecore 9.2 Production instance and ideally would like to Setup SolrCloud in Azure PaaS Web Apps. In test environments i have setup Solr on a single PaaS App Service and it is ...
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  • 121
1 vote
1 answer
192 views

Sitecore xConnect client certificates renewal

In our Sitecore 9.2 PaaS solution, we are using self-signed client certificates and have added the AppSetting AllowInvalidClientCertificates=true to all xConnect roles as well as the PRC, CD and CM ...
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1 vote
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376 views

Clean install on Azure SQL Managed instance

I am trying to install Sitecore 9.2 vanilla on Azure with SQL Managed Instance but I am getting the following error { "status": "failed", "error": { "code": "ResourceDeploymentFailure", "...
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5 votes
1 answer
361 views

Provisioning to Azure failure on deploying CM

I am trying to setup a new Sitecore 9.2 instance on PAAS using ARM templates. I used these templates a few months ago on the same subscription to setup our development environment and that worked fine....
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  • 19.1k
1 vote
1 answer
153 views

Maintenance Page in Sitecore Azure PaaS

I have a Sitecore 9.0.2 environment in Azure PaaS. It is connecting to different third party services to get and data. Whenever third party update their system or make any new release our portal goes ...
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1 vote
0 answers
73 views

How can I add a new QA environment to existing Sitecore Azure Paas setup?

We have an existing Sitecore 9 setup in Azure Paas. It includes one CD and one CM server with no xDB. Now we're looking to add a new QA environment which will effectively be a copy of CM with its own ...
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3 votes
2 answers
791 views

Azure WebApp XDB apps cannot find service 'KeyStoreProviders'

I'm upgrading from 9.0.2 (XM) to 9.2 (XP), so I got a fresh install of the XDB enviroments (Azure WebApps), but my xcollect, ma-ops, xc-search (Solr), and maybe other webapps give me the You do not ...
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1 vote
1 answer
872 views

Sitecore.XConnect.XdbSearchUnavailableException [closed]

Hi I was installing Sitecore in Azure Web App. It has been installed without SOLR cores in SOLR server (in this case I have a separate SORL VM along with Web apps for Sitecore PaaS). Once I have ...
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  • 421
2 votes
2 answers
211 views

How to host custom Sitecore solution in Azure PaaS

I am using Azure PaaS as an environment of Sitecore 9.2.0 (XP + XC) with one custom solution. Can anyone please tell me how to deploy that custom solution into Azure Paas, as there are 17 web apps. ...
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