Skip to main content

Questions tagged [paas]

Questions relating to using the Platform-as-a-Service deployment model for Sitecore.

Filter by
Sorted by
Tagged with
2 votes
1 answer
103 views

Getting error anti-forgery cookie "__RequestVerificationToken" is not present in Sitecore Forms when Sitecore hosted on Azure FrontDoor

We are working on Azure PaaS environment for Sitecore XP 10.3. We are encountering one of the issue while submitting Sitecore forms. The required anti-forgery cookie "__RequestVerificationToken&...
Avinash Sharma's user avatar
0 votes
0 answers
33 views

App Service custom backups: which files / directories should be included?

I am configuring custom backups for my Azure App Service so that I can create lightweight backups just before a deploy that I can use to quickly restore the app if something goes sideways. The Azure ...
Marcel Gruber's user avatar
1 vote
1 answer
67 views

How to patch configuration for Sitecore deployed in Azure App service

I need to patch a configuration for my Sitecore deployed on Azure App service. Should I go to App service -> Advanced Tools use Kudu to upload configuration patch files to App_Config\Include or is ...
John's user avatar
  • 91
0 votes
0 answers
46 views

Create Custom culture in sitecore 10.3 azure hosted app [duplicate]

We have a requirement to create certain custom cultures (for e.g. en-JP) that are by default not registered in .Net. Has anyone tried registering new custom culture in azure web app service?
snhchdhr96's user avatar
2 votes
2 answers
122 views

CD Tied to Publishing Target Not Updating

I am using the Publishing Service in a Sitecore 10.2 Production environment. We use deployment slots in Azure App Services. Each deployment slot has a dedicated Web database, Slot 1 has Web and Slot 2 ...
Kode's user avatar
  • 243
2 votes
1 answer
211 views

Sitecore RenderingHost pointing to AzureFrontDoor is serving static files like CSS, JSS slowly and sometimes it gives ERR_HTTP2_PROTOCOL_ERROR

We are using Sitecore version 10.3.0 with JSS and server-side rendering using a Node.js headless proxy. All of our resources are hosted in Azure. Our Azure Front Door (aaaa.afd.net) is pointed to the ...
Andi AR's user avatar
  • 763
0 votes
1 answer
85 views

Sitecore Migrate Content and Analytics From one Azure subscription to other

We have recently recreated our Sitecore 9.3 environments on a new Azure subscription. We want to migrate the existing live Production data such as its, entire content and analytics etc. to our new ...
Meghan's user avatar
  • 427
5 votes
2 answers
365 views

Sitecore JSS react SSR - how to setup higher environment(UAT/PROD) rendering host for experience editor

All our resources are in azure! Our Sitecore instance, front end codes are hosted as app-services! We are trying to setup rendering host for experience editor. We are looking for ideal way for SSR ...
Raj's user avatar
  • 53
1 vote
0 answers
57 views

SXA 10.2 SiteManager not resolving correctly in Azure PaaS XP environment

I'm at my wits end trying to figure out why my Sites are resolving (or not resolving) the way they are. A little background. This is a migration from SC 9.1.1 to SC 10.2. I've gone through the ...
soze's user avatar
  • 123
0 votes
1 answer
255 views

Sitecore 10.3 (PaaS) - SOLR Core not created

I have installed Sitecore 10.3 using Sitecore Experience Cloud (market place) on Azure PaaS. SOLR (SOLR version - 8.11.2) instance is available on Azure App Service. My Sitecore installation went well ...
Jitendra's user avatar
  • 1,038
2 votes
0 answers
54 views

Daily Spike on Azure PaaS CD Server

We have been facing daily spikes for PROD CD typically starting at 9 AM SGT and can last between half an hour to sometimes 11 AM+ SGT with instability and increased 5xx errors. 9 AM spike would be the ...
Himmat Singh Dulawat's user avatar
2 votes
1 answer
203 views

Azure PaaS Redis System.NullReferenceException at Sitecore.SessionProvider.Redis.StackExchangeClientConnectionAsync

We are encountering the following error frequently in our application. Problem Id: System.NullReferenceException at Sitecore.SessionProvider.Redis.StackExchangeClientConnectionAsync+<EvalAsync>...
Himmat Singh Dulawat's user avatar
1 vote
1 answer
229 views

Sitecore 10.2 XM Azure PaaS not able to connect to Remote Solr Server which have Self Signed Certificate

I have setup Sitecore XM 10.2 in Azure PaaS and while connecting with Solr getting the below error. ManagedPoolThread #1 16:56:31 WARN IsOnline: Test connection has failed with an exception. Type: '...
Sunil Yadav's user avatar
0 votes
1 answer
219 views

How to run SOLR service on a single Port in the Azure app service?

We host the SOLR as an app service in the Azure PaaS. It seems that SOLR runs on the different port every time. Is there any way to restrict the SOLR to run on a single port only?
Astle's user avatar
  • 411
3 votes
0 answers
624 views

Resolving 504 error in Sitecore at scaling out

I have a question regarding app service warmup. We’re experiencing frequent gateway timeout during CD app service scale-out events. The problem is that the instance starts serving on the root to the ...
Sitecoredev's user avatar
0 votes
1 answer
256 views

Web.config builder section prefixes don't match App Service behavior

The stock web.config contains this entry: <configBuilders> <builders> <add name="SitecoreAppSettingsBuilder" mode="Strict" prefix="...
Dan Solovay's user avatar
  • 2,111
5 votes
1 answer
115 views

Sitecore instance restart caused by a FileSystemWatcher in PaaS

My Sitecore instance deployed onto Azure Web App Service has issues with the FileSystemWatcher forcing it to restart randomly. How can I improve the stability of my Sitecore website on Azure Web App?
Kate Orlova's user avatar
  • 1,294
0 votes
0 answers
125 views

How to push Sitecore Application logs to Azure Storage?

Need help to configure the Application logs in Azure storage, the below Sitecore Environment. Version: Sitecore 9.3 Azure PaaS Monitoring: New Relic. Application logs are currently available in the ...
Sivalingaamorthy's user avatar
1 vote
0 answers
195 views

How to set the Identity server certificate using Azure KeyVault?

We are using the Azure KeyVault to store the certificate for our Sitecore setup. This is working fine on the current 9.0 environment. However, we are upgrading to 10.2 and this introduces the Sitecore ...
Gatogordo's user avatar
  • 20.1k
2 votes
2 answers
191 views

Is there a reliable way to get Login Audit logs from Application Insights of a CM web app?

I am trying to find audit logs corresponding to users in the Sitecore domain - in application insights for my CM web app. I am looking at the -ai app and searching with EventType = Trace. I have ...
Durga Bose's user avatar
0 votes
1 answer
535 views

After Login on Sitecore CMS does not redirect to Content Editor and throws error 500 - The request timed out

I have deployed our Application on PROD CM and CD instance on the Azure PAAS and the instance is working fine. When I try to log in to the CM instance, I can log in, but instead of redirecting me to ...
Himmat Singh Dulawat's user avatar
0 votes
1 answer
445 views

The operation could not be completed. Your session may have been lost due to a time-out or a server failure

when I am going to publish any single item from the Sitecore content tree I am getting the below error: Application is migrated from Sitecore version 9.0.2 to 10.2 and deployed on Azure PAAS ...
Himmat Singh Dulawat's user avatar
0 votes
0 answers
499 views

Reset Admin password in Sitecore 10.2 using SQL in Azure CM instance

I am working on the Sitecore 10.2 version and the solution is deployed on Azure PAAS, Now I trying to reset the admin password to log in on the CM instance. I have gone through with the below question ...
Himmat Singh Dulawat's user avatar
1 vote
2 answers
345 views

Deploying SXA 10.2 XM Single with Sitecore Azure Toolkit 2.7 - The path '' is not valid for the 'dbDacFx' provider

When I attempt to deploy a Sitecore 10.2 XM0 topology with JSS 19.0 and SXA 10.2 configured as modules, I receive this error during the SXA deployment step: { "status": "failed"...
Chet Cheeto's user avatar
1 vote
0 answers
105 views

Sitecore 9.0.2 and Azure PaaS based live website gives '502' error few times in a day

We have our public website in Sitecore 9.0.2 and it is in Azure PaaS infrastructure, from last few days the website gives '502 following error message' at specific times in a day(8 (am or pm), 9(am or ...
Hina Thakkar's user avatar
4 votes
1 answer
902 views

Application Insights on Sitecore 10.1 not logging custom errros from the application

I tried to install Application Insights on Sitecore 10.1 project in Azure PaaS. After installing the AI SDK and configuring the instrumentation key the app insights started to pick up Sitecore logs e....
9_9's user avatar
  • 121
1 vote
0 answers
113 views

Files not found on Azure Paas

We have a solution installed on Azure Paas. In the logs we have next errors: Exception: System.IO.FileNotFoundException Message: Could not find file 'D:\home\site\wwwroot\sitecore\shell\client\...
Vlad Iobagiu's user avatar
  • 18.6k
0 votes
1 answer
718 views

How can I show static page during a deployment to Sitecore Manage Cloud?

We are using Sitecore Managed Cloud and we have just one CD web app. Obviously when we deploy the website goes down and we would like to show a static page to the users during this time. Is there an ...
9_9's user avatar
  • 121
0 votes
1 answer
31 views

Trim down unused XP roles in a sitecore 9.0.1 XP scaled setup hosted in Azure PaaS [duplicate]

What is the recommended way to trim down the XP roles in a XP Scaled setup (Sitecore 9.0.1) that are not being used by the business. Currently we are using only XM features, so we thought of cutting ...
SRK's user avatar
  • 1
1 vote
0 answers
614 views

Sitecore login redirects to website and not Launchpad

We are using azure alias URL "https://abc.com/sitecore/login" to access our prod CM site "https://abc-1001-cm.azurewebsites.net/sitecore/login". Earlier we had Sitecore 9.0.1 ...
Bhagyasree Narayanan's user avatar
1 vote
1 answer
784 views

How to setup Application Insights for a Solr service hosted on Azure PaaS

We have an Azure PaaS environment for Sitecore 9.3 and Solr App services created. Is there any way to connect Application Insights for the Solr App service? For CM and CD services we have setup the ...
user7713's user avatar
1 vote
1 answer
100 views

Sitecore List Manager default Email related rules not working

Sitecore version: 9.1 Update 1 on Azure PAAS We are trying to create a segmented list based on OOTB rule where the contact clicked any email but after selecting this rule in rule editor window while ...
Raman Gupta's user avatar
  • 2,609
5 votes
2 answers
206 views

Where to place Custom XConnect Model file in Azure

I had a custom Model JSON file in on Premise environment under the XConnect Project/App_Data/Models folder. Now we are moving to Azure. I see there are more roles in the Azure environment like xc-...
Sitecoredev's user avatar
0 votes
1 answer
235 views

Sitecore PaaS Web DB spikes

We’ve just migrated from Sitecore 8.2.5 on-prem to 9.3 Azure PaaS. Performance seems ok most of the time, but we’re seeing regular spikes to 100% DTU on the web db. The db is standard S2 50 DTU and we’...
Madgibbon's user avatar
1 vote
1 answer
1k views

Storing custom data in Redis

Our Sitecore 9.2 PaaS website uses federated authentication for logging in our end users, and we are looking for a secure place to store refresh- and access-tokens (pref. serverside). We would prefer ...
Hos's user avatar
  • 884
1 vote
1 answer
365 views

unicorn deployment failure - can't sync when deployed to real environments

I am sure I am missing something simple about using Unicorn in environments above the local dev environments the source folder is correct out of Azure Paas, out on my App Service I am in Sitecore 9.3....
Baxter Lane's user avatar
6 votes
1 answer
192 views

SQL Replication doesn't clear CD caches on remote target

We have a multi-cd publishing situation I can use some help with. We are in an Azure PAAS situation, with the CM and 1 CD server located in the US. We also have a CD Server and SQL database in China (...
Joe Ouimet's user avatar
1 vote
1 answer
267 views

Does Sitecore Azure paas support sticky session?

I want to enable Sticky session on Azure Pass Sitecore CD instances(multiple app services). Is this possible? If not, what are other options that I have?
Himanshu Agarwal's user avatar
0 votes
1 answer
131 views

Opening HTML microsite from Sitecore Media Library v9.1.1

Looking for settings to open microsite uploaded to the media library in the browser. In the past, we would take an Adobe Captivate HTML export load it into a folder in the media library, and run the ....
Jayson Taylor's user avatar
0 votes
2 answers
652 views

Invalid identity provider: sitecoreidentityserver when attempting to login

Attempted to simply login to two different sitecore CM ( test and prod ) Azure PaaS servers and go the following error : Invalid identity provider: sitecoreidentityserver I suspect it has to do with ...
Eric Ramseur's user avatar
1 vote
0 answers
106 views

How to setup one common CMS and two CD server in different region in Azure Pass Architecture?

Currently, we have scaled environment setup on Azure Pass i.e one CM and one CD server in a common region. Now we have created one more site but its for another region and due to compliance policy we ...
ganesh's user avatar
  • 531
3 votes
1 answer
165 views

Scale Out Content Management AppService

I'm looking at options to scale out a content management app service as we have some custom APIs running on CM that will generate load. The docs state that we need to specify a distinct InstanceName ...
Pirate Briggs's user avatar
2 votes
1 answer
278 views

Invalid template when adding modules to azuredeploy.parameters.json file

I am using the provided ARM Templates to deploy a Sitecore 9.3 XP Scaled topology to Azure PaaS, and then planning to add some adjustments. It all went mostly fine, but I'm stuck now when I tried to ...
Sergi's user avatar
  • 131
0 votes
2 answers
780 views

Sitecore TDS Webdeploy in Azure PAAS

I am facing issues in Deploying TDS Webdeploy Package to Azure PAAS. I'm using Sitecore 9.3, TDS.6.0.0.14 We are getting an error on TDS service Msg From Kudu --> "WARN Request is ...
karthik's user avatar
  • 41
2 votes
2 answers
2k views

Incorrect URLs when behind proxy

I have a Sitecore 9.3 xp1 scaled application hosted in Azure PaaS. The CD App Service sits behind an F5 and Azure Gateway, with DNS of https://mysite.com routing through these 2 proxies (F5 -> ...
jdylanmc's user avatar
  • 1,492
0 votes
2 answers
505 views

Sitecore Item URL with Custom Domain in Azure PaaS

I have Sitecore 8.2 update 5 site deployed in Azure PaaS as an App Service. I have created a custom domain (e.g. abc.com) in the App Service. This custom domain is kept behind F5 firewall. I am facing ...
Alok Kumar's user avatar
5 votes
2 answers
680 views

Enabling Local Cache on Sitecore Azure App Services

I've read the following article https://blog.baslijten.com/increase-your-sitecore-performance-by-enabling-the-local-cache-on-azure-app-services/ that says how to enable Local Cache option in the Azure ...
Vinicius Deschamps's user avatar
2 votes
1 answer
293 views

Load balancing with Azure PaaS on CD

We have a Sitecore 9.2 setup using the S3 profile for the CD with 3 instances scaled out manually. I'm pretty new to managing the PaaS environment, and I'm trying to figure out if the traffic is load-...
Ken McAndrew's user avatar
  • 5,112
4 votes
3 answers
4k views

Login failed for user 'masteruser'

I was moving my Sitecore 9.2 QA database in UAT in Azure PaaS. I have moved the web & master database and renamed the databases to UAT's database name. In connectionString.config we have changed ...
Arkadeep's user avatar
  • 467
2 votes
0 answers
191 views

Sitecore shared fields getting cleared after deployment to other environments

Sitecore 9.0 shared fields data was getting cleared after deployment in few environments including Production. In Pre production, the content is not cleared but can find this issue happening in lower ...
vasu's user avatar
  • 21