Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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How to find offer for a customer in Sitecore CDP

I need to find if a customer profile is eligible for an existing offer or not, if not then only I will assign a new offer. How to do that, is there any API call or any property in Sitecore CDP, to ...
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Sitecore - Edge Based Personalization - Move personalization to be handled by CDN

I recently asked about the personalization, and why it fails sometimes when using Cloudflare caching. I come to the conclusion that the way we have set up the personalaztion is that is based on using ...
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Experience Explorer not showing personalization

Having an intermittent issue with Experience Explorer not showing personalizations on a standalone Sitecore 10.2 local dev instance. It's mostly not working, but has worked twice in the last two days ...
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Facing issue while trying to upload a batch file in Sitecore CDP

The first api call is https://api.boxever.com/v2/batches/cb7c7d33-634d-4a97-b12c-ddd58118fb06 The above API returns the Url where the file is to be uploaded Next call will be to the upload url which ...
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In Sitecore Personalize, how can I use HTML passed from a decision model as HTML in a web experience?

I have created a web experience that is using a decision model. My decision model is returning HTML and I want this to be used as HTML in my web experience.
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In Sitecore CDP and Personalize, Is it possible to get the guest ref using the Browser Id?

I have the browser id of the guest in Sitecore CDP and Personalize, but I want to update the guest using the REST APIs. To update the guest using the REST APIs I require the guest ref. Is there a way ...
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Regardless of what currency I send into Sitecore CDP, it is being converted to another currency. How is the currency setup in CDP?

I am sending in ADD stream events into Sitecore CDP or Sitecore Personalize with the currency set to EUR yet the currency is USD in the guest profile. How can I set the currency to EUR? How is the ...
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In Sitecore Personalize, how can I use a Map in my decision table?

I am building a decision model with a programmable that returns a map. How can I use attributes from this map in a decision table?
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In Sitecore Personalize, what are decision models? and how can I use a decision model?

I know that decisioning is a rule based engine for personalisation, but how can this actually be used in an experiment or experience?
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In Sitecore Personalize, why is a control group is not being created automatically when I create a variant?

When setting up an AB test in Sitecore Personalize, I can create a variant but there is no automatic control group getting created.
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In Sitecore Personalize, Why I can’t see any data in the operational tab for my Web Experience?

When creating a web experience in Sitecore Personalize I want to see the experience executions in the operational tab. I can see my web experience executing on my website, but my executions aren't ...
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In Sitecore Personalize, how can I test full stack triggered experiences/experiments?

I have created a Full Stack Triggered Experience in Sitecore Personalize and now I want to test it before making it Live. For Full Stack Interactive Experiences and Web Experiences I have a 'Test' or '...
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The Sitecore CDP JavaScript library is not loading on my site why?

I'm trying to load the Sitecore CDP JavaScript library but I keep getting HTTP 403 forbidden. What is causing this error?
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In Sitecore Personalize, what is the difference between experiences and experiments?

I want to show some personalized content to customers using Sitecore Personalize. How can I tell whether I should be setting up an experience or an experiment? Both an experience and an experiment ...
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In Sitecore Personalize what is API Response? What is Webhook Composer? What is FreeMarker?

When creating a full stack experience (or experiment) in Sitecore Personalize, I need to write FreeMarker either an API Response or Webhook. What is FreeMarker?
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Why is my CHECKOUT stream event failing in Sitecore CDP/Sitecore Personalize?

When trying to create an order in Sitecore CDP/Sitecore Personalize, I am sending in an ADD, CONFIRM and CHECKOUT event but my checkout event is continuously failing. Why are some reasons that a ...
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Why is my full stack triggered experience in Sitecore Personalize failing with the error NO DECISION?

When I have created a Full Stack Triggered Experience in Sitecore Personalise that is using a Decision Model. The Full Stack Triggered Experience is failing when it is triggered with the error NO ...
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How can I use path parameters in my connection in Sitecore Personalize?

When i'm integrating with a connection that has a path parameter such as GET https://api.com/products/123 How can I setup my connection in Sitecore Personalize to pass in the product Id (e.g. 123) as ...
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Why is Preview not working in my Web Experience/Experiment in Sitecore Personalize?

After creating a web experience or web experiment I want to use the Preview button to see what my content will look like on the website before going live. Why is Preview not working on my website?
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Why is my identity event not changing my visitor into a customer in Sitecore CDP/Sitecore Personalise?

When a guest logins in I want their guest profile in Sitecore CDP to move from visitor to customer and have the profile merged with any existing matching profile.
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How can I return multiple outputs from a Sitecore Personalize decision table?

If I am returning content, offers or products from a Sitecore Personalize decision table how can I return more than 1 content/offer/product?
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Why can’t I output Lists from my Sitecore Personalize decision model?

Using a programmable in a Sitecore Personalize decision model, I want to return a List but List is not an available type in the dropdown.
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1 answer
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How can I use Sitecore Personalize web experiences on single page applications?

If I want to run a Sitecore Personalize web experience (or web experiment) on a single page application, how can I achieve this?
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1 answer
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Why are my Sitecore CDP and Personalize stream events failing?

What are some common issues that can cause my stream events to fail?
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How can I enable debug mode in Sitecore CDP and Sitecore Personalize?

In Sitecore CDP and Sitecore Personalize, debug mode can be turned on to see all the configuration and data in the platform. How can this mode be turned on in the platform?
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List of Personalization Rules Conditions and What it Triggers

Is there a way in Sitecore to get a list personalization with it rules conditions and what triggers it? Prefer to use PowerShell if it can be done that way or an OOB method. Thanks.
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Geolocation not working on Local [closed]

I have configured a page for personation based on GeoIP but it doesn't work on my local. I have used a chrome extension to fake IP address. I can see Sitecore.Analytics.Tracker.Current.Interaction.Ip ...
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Does OOB personalization for Geography need xDB? [duplicate]

We are on Sitecore 10.2 and it has out of the box personalization. I know we need a license from Sitecore to use it but when we do, can we still do simple personalization like Geolocation based, ...
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Unit Test for Sitecore Personalization Rule

I am working on a Unit test(MSTest) with Sitecore 9.3. I have created one personalization rule, below is the sample code: protected override bool Execute(T ruleContext) { if (...
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Custom Personalization Rules Available in Sitecore 10.1 XM

According https://doc.sitecore.com/en/users/101/sitecore-experience-platform/the-personalization-conditions.html, there are many personalization rules that are still available in Sitecore XM. My ...
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Personalisation Overview Preview is loading empty image

I am using Sitecore 9.2 in Azure environment. I see in Azure the Personalization Overview preview is empty which means it does not render page. There is no firewall setting configured. I checked all ...
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How to Evaluate EnableRule field of Sitecore Rendering variant

I have got a scenario that I put some conditions in EnableRule field in rendering variant field. If rule is true then it should render mapped field value and if false it should render some default ...
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Will GeoIP based personalization rules work in Sitecore 10 if Tracking is disabled?

Will GeoIP based personalization rules work in case Tracking is disabled in code like Sitecore.Analytics.Tracker.Enabled = false ?
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Sitecore Forms not loading on first load

We have created Polls for our application using Sitecore forms. The rendering we have created to load the poll have set of personalization rules. On first load, form is not loading. Instead it throws ...
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Powershell script to update personalization rule

I want to update personalization rule for all the pages which have one common rendering. Is it possible using powershell we can identify the rendering and update personalization rule to target page ...
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2 answers
109 views

Personalization based on datetime field in Contact data

I am using Sitecore 10 update 1, I am saving the birth date of the contact in Xprofile. The data saved in the database is UTC time, for example, if the birth date is 12 April 2021 the saved value in ...
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Custom Personalization rule: hide component if url contains a regex condition

I need to create a personalised rule that hides the component if the url contains a certain pattern and I'm a bit stuck in an early phase. I have two questions: What condition should my ...
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How to add a custom condition to appear in marketing automation "rules" panel?

I'm using Sitecore 10. I want to create a custom condition and have it show when creating a new marketing automation campaign as an option when creating a "rule" for starting the campaign. I ...
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Sitecore Virtual login and accessing userProfile.context during layout service execution

we are working on custom personlization rules with user data available outside sitecore. App is developed in jss in ssr mode. With sitecore login setting up virtual user context when user logged in to ...
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Sitecore Out of Box Personalization not working

We are using OKTA authentication for the sitecore client facing website and there are few attributes defined on users profile in OKTA portal and we are building Virtual users and adding those ...
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Personalisation works on all pages except home

I have a basic component which uses Sitecore built in personalisation rules to switch an image. The component works on every page of the site except the home page, where it always displays the default....
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Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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Sitecore Content Profiling - Datasource item

If we assign specific profile card or assign custom profile into data source item(not the page item), then will there be profiling happens?
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Experience Optimization active tests aren't counting visitors

Version 9.2.0 Summary After creating a content test, the number of visitors aren't reducing on page visits nor does it seem to be selecting content based on the Percentage of visitors exposed to the ...
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Sitecore - Profile Keys, maximum number?

I'm currently working with a client who would like to start using personalisation for their product range. We've mapped out the number of profiles, profile keys and pattern cards which need to be ...
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Goal not firing

I am attempting to setup a goal where if a user in a single visit, visits certain 2 to 3 pages than on landing pages they will see unique content. I don't want to repeat the rule on each landing page ...
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Personalization on Layout Service not working when calling from JSS App

My Sitecore CD website in IIS is http://cd.my-website.com with a role as ContentDelivery. This site contains Sitecore and custom API code in Headless mode. The React code for the JSS app is on a ...
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Sitecore JSS Personalization simple display rule not working

We are using Sitecore 9.1 with JSS and have a fully functional site running using Angular -- all working great. Now, we would like to add personalization to our site. To do so as a simple starting ...
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Is Sitecore AI launched and available for use now?

I want to know whether Sitecore AI (auto personalisation) is launched already and whether it is available for use now? The below link from Sitecore says auto personalisation will be available from ...
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How do I change http cache control options when a page contains personalized components?

I am using Sitecore 9.3, sxa. I want to change the Http Header cache-control to no-store when an page or item on that page has been personalized. How do I go about doing this? Any articles/blogs or ...
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