Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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Custom condition throws error 'The code produced is invalid'

I have created a custom condition in Personalize that checks whether the current date and time is after a target date and time specified in UTC timezone (see full code below). When I test the ...
Erik's user avatar
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25 views

"order.price" field is always equal to 0

Does anybody know why order.price field is always equal to 0 (in guest.orders)? Is it a bug or I need to pass some additional data with CHECKOUT event? And if it is equal to zero, does it means that ...
x3mxray's user avatar
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CHECKOUT stream event failing in Sitecore CDP and Personalize if ADD event was triggered with different browserId

We have website and mobile app, both connected to Sitecore CDP+Personalize by using Stream API. How to deal with the situation when user identified and added a product to cart through the website, ...
x3mxray's user avatar
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26 views

SitecoreAIStandardContainerDeployment

I want to install Sitecore with SitecoreAIStandardContainerDeployment. I am following up on this link, as recommended by Sitecore. https://dev.sitecore.net/Downloads/...
biswajit sahu's user avatar
2 votes
1 answer
65 views

Issue with Personalization Rules in Upgrade Project

We are currently working on the Upgrade Project from version 9.0.2 to 10.3. During our work on personalization rules, we encountered an issue. Some items' IDs are missing on components where the ...
Avinash Sharma's user avatar
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2 answers
234 views

Sitecore xm personalization rules - graphql, jss v18.1

Is it possible to create personalization rules for conditional rendering in Sitecore XM with JSS version 18.1? We currently use GraphQL to get the content. I want to personalize this content using ...
Marcel van Harten's user avatar
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1 answer
54 views

Personalize component to show a different layout

I have a page that has a form displayed on it, I need to personalize the page so that once the user submits the form, I should hide the form and show a completely different component (for example a ...
AME's user avatar
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Which cache settings or session states scenarios could cause a rendering's personalization conditions to not evaluate after app pool recycle?

In my 9.0.2 MVC site, I have a personalized rendering on a page that has personalization enabled. Below is a contrived example of a set of rules that should always result in the rendering being hidden....
Marcel Gruber's user avatar
1 vote
2 answers
100 views

Does xConnect/xDB need to be fully enabled and working for rendering personalization rules to work?

I'm looking at an XP implementation that uses personalization rules to hide/show renderings based on a set of custom defined rules (sources 1, 2). For example: Rule: Is user of X type? Action: Run ...
Marcel Gruber's user avatar
1 vote
1 answer
134 views

Sitecore Rule Editor Regex syntax validation

Is there any way to validate regex pattern input on the rule editor when the string operator condition is selected as match regular expressions? We would like to avoid typos on regex input.
rkrathna's user avatar
2 votes
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85 views

Google bot is not able to trigger personalization rule?

The task is to determine if there is a possible solution to allow Sitecore editors to apply date-based and traffic-eligibility-based rules to content items which are visible to Bots such as Googlebot. ...
sandeep upreti's user avatar
3 votes
1 answer
310 views

Store guest or customer data in Sitecore CDP only for configured domain

I used the Engage JavaScript library on my website via the integration type "Client-side integration without tag management system". I am able to see all the guest and customer information ...
Saiprasad's user avatar
1 vote
3 answers
51 views

The type or namespace name 'ICondition'/'IContactSearchQueryFactory' could not be found, despite references to appropriate dlls

In this Sitecore article, there is a code sample implements ICondition and IContactSearchQueryFactory. We believe that this code will help us to add custom rules to the Sitecore List Manager. However, ...
James G.'s user avatar
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26 views

Show Intercept Survey based on IP

I have sitecore Form Intercept Survey that I want to show to random users based on User IP if they have spent specific amount of time on Site. How to handle this scenario ?
Vikram's user avatar
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5 votes
1 answer
109 views

Pattern cards not changing once assigned

I am using Sitecore personalization with Profile and Pattern cards, everything is working fine and a relevant pattern card gets assigned to visitors after 3 visits (as per the default setup), but it ...
Gautam's user avatar
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1 answer
143 views

Creating a personalization rule based on user LastLogin date

I have a requirement to create a personalization rule to change the rendering display based on whether the user is First Time user or New User. The first-time user will be decided if the users last ...
Debaparna's user avatar
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0 answers
37 views

Sitecore profiling on a wild-card page

I have a wildcard page that loads some products. I need to present the user with a form based on page views to a product page that have a specific facet selected on the product. There are 1000s of ...
Vinu Krishnaswamy's user avatar
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1 answer
55 views

How do I format the time values when performing a time personalization in Sitecore?

Am I formatting this correctly or is there a different format to use this correctly?
Carlos Rodriguez's user avatar
2 votes
1 answer
93 views

Sitecore - Edge Based Personalization - Move personalization to be handled by CDN

I recently asked about the personalization and why it fails sometimes when using Cloudflare caching. I have come to a conclusion that the way we have set up the personalization is based on using ...
Samke11's user avatar
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1 vote
1 answer
208 views

Experience Explorer not showing personalization

Having an intermittent issue with Experience Explorer not showing personalizations on a standalone Sitecore 10.2 local dev instance. It's mostly not working, but has worked twice in the last two days ...
Michael's user avatar
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2 votes
2 answers
198 views

Facing issue while trying to upload a batch file in Sitecore CDP

The first api call is https://api.boxever.com/v2/batches/cb7c7d33-634d-4a97-b12c-ddd58118fb06 The above API returns the Url where the file is to be uploaded Next call will be to the upload url which ...
Debaparna's user avatar
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2 votes
1 answer
86 views

In Sitecore Personalize, how can I use HTML passed from a decision model as HTML in a web experience?

I have created a web experience that is using a decision model. My decision model is returning HTML and I want this to be used as HTML in my web experience.
Sarah O'Reilly's user avatar
2 votes
2 answers
464 views

In Sitecore CDP and Personalize, Is it possible to get the guest ref using the Browser Id?

I have the browser id of the guest in Sitecore CDP and Personalize, but I want to update the guest using the REST APIs. To update the guest using the REST APIs I require the guest ref. Is there a way ...
Sarah O'Reilly's user avatar
2 votes
1 answer
85 views

Regardless of what currency I send into Sitecore CDP, it is being converted to another currency. How is the currency setup in CDP?

I am sending in ADD stream events into Sitecore CDP or Sitecore Personalize with the currency set to EUR yet the currency is USD in the guest profile. How can I set the currency to EUR? How is the ...
Sarah O'Reilly's user avatar
2 votes
1 answer
108 views

In Sitecore Personalize, how can I use a Map in my decision table?

I am building a decision model with a programmable that returns a map. How can I use attributes from this map in a decision table?
Sarah O'Reilly's user avatar
2 votes
1 answer
89 views

In Sitecore Personalize, what are decision models? and how can I use a decision model?

I know that decisioning is a rule based engine for personalisation, but how can this actually be used in an experiment or experience?
Sarah O'Reilly's user avatar
1 vote
1 answer
55 views

In Sitecore Personalize, why is a control group is not being created automatically when I create a variant?

When setting up an AB test in Sitecore Personalize, I can create a variant but there is no automatic control group getting created.
Sarah O'Reilly's user avatar
1 vote
1 answer
71 views

In Sitecore Personalize, Why I can’t see any data in the operational tab for my Web Experience?

When creating a web experience in Sitecore Personalize I want to see the experience executions in the operational tab. I can see my web experience executing on my website, but my executions aren't ...
Sarah O'Reilly's user avatar
1 vote
1 answer
109 views

In Sitecore Personalize, how can I test full stack triggered experiences/experiments?

I have created a Full Stack Triggered Experience in Sitecore Personalize and now I want to test it before making it Live. For Full Stack Interactive Experiences and Web Experiences I have a 'Test' or '...
Sarah O'Reilly's user avatar
1 vote
1 answer
100 views

The Sitecore CDP JavaScript library is not loading on my site why?

I'm trying to load the Sitecore CDP JavaScript library but I keep getting HTTP 403 forbidden. What is causing this error?
Sarah O'Reilly's user avatar
1 vote
1 answer
368 views

In Sitecore Personalize, what is the difference between experiences and experiments?

I want to show some personalized content to customers using Sitecore Personalize. How can I tell whether I should be setting up an experience or an experiment? Both an experience and an experiment ...
Sarah O'Reilly's user avatar
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1 answer
104 views

In Sitecore Personalize what is API Response? What is Webhook Composer? What is FreeMarker?

When creating a full stack experience (or experiment) in Sitecore Personalize, I need to write FreeMarker either an API Response or Webhook. What is FreeMarker?
Sarah O'Reilly's user avatar
1 vote
3 answers
214 views

Why is my CHECKOUT stream event failing in Sitecore CDP/Sitecore Personalize?

When trying to create an order in Sitecore CDP/Sitecore Personalize, I am sending in an ADD, CONFIRM and CHECKOUT event but my checkout event is continuously failing. Why are some reasons that a ...
Sarah O'Reilly's user avatar
1 vote
1 answer
146 views

Why is my full stack triggered experience in Sitecore Personalize failing with the error NO DECISION?

When I have created a Full Stack Triggered Experience in Sitecore Personalise that is using a Decision Model. The Full Stack Triggered Experience is failing when it is triggered with the error NO ...
Sarah O'Reilly's user avatar
0 votes
1 answer
109 views

How can I use path parameters in my connection in Sitecore Personalize?

When i'm integrating with a connection that has a path parameter such as GET https://api.com/products/123 How can I setup my connection in Sitecore Personalize to pass in the product Id (e.g. 123) as ...
Sarah O'Reilly's user avatar
2 votes
1 answer
366 views

Why is Preview not working in my Web Experience/Experiment in Sitecore Personalize?

After creating a web experience or web experiment I want to use the Preview button to see what my content will look like on the website before going live. Why is Preview not working on my website?
Sarah O'Reilly's user avatar
2 votes
1 answer
235 views

Why is my identity event not changing my visitor into a customer in Sitecore CDP/Sitecore Personalise?

When a guest logins in I want their guest profile in Sitecore CDP to move from visitor to customer and have the profile merged with any existing matching profile.
Sarah O'Reilly's user avatar
2 votes
1 answer
81 views

How can I return multiple outputs from a Sitecore Personalize decision table?

If I am returning content, offers or products from a Sitecore Personalize decision table how can I return more than 1 content/offer/product?
Sarah O'Reilly's user avatar
1 vote
1 answer
50 views

Why can’t I output Lists from my Sitecore Personalize decision model?

Using a programmable in a Sitecore Personalize decision model, I want to return a List but List is not an available type in the dropdown.
Sarah O'Reilly's user avatar
2 votes
1 answer
130 views

How can I use Sitecore Personalize web experiences on single page applications?

If I want to run a Sitecore Personalize web experience (or web experiment) on a single page application, how can I achieve this?
Sarah O'Reilly's user avatar
4 votes
1 answer
316 views

Why are my Sitecore CDP and Personalize stream events failing?

What are some common issues that can cause my stream events to fail?
Sarah O'Reilly's user avatar
4 votes
1 answer
131 views

How can I enable debug mode in Sitecore CDP and Sitecore Personalize?

In Sitecore CDP and Sitecore Personalize, debug mode can be turned on to see all the configuration and data in the platform. How can this mode be turned on in the platform?
Sarah O'Reilly's user avatar
2 votes
1 answer
168 views

List of Personalization Rules Conditions and What it Triggers

Is there a way in Sitecore to get a list personalization with it rules conditions and what triggers it? Prefer to use PowerShell if it can be done that way or an OOB method. Thanks.
RReilley's user avatar
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1 vote
1 answer
148 views

Where to get token and tenant ID?

I am having the requirement of using Sitecore AI -Auto Personalization on our site. So with the help of installation guide, I installed Sitecore AI Automated Personalization Standard 2.0.0 in sitecore ...
Nithya's user avatar
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1 vote
0 answers
167 views

Geolocation not working on Local [closed]

I have configured a page for personation based on GeoIP but it doesn't work on my local. I have used a chrome extension to fake IP address. I can see Sitecore.Analytics.Tracker.Current.Interaction.Ip ...
Imad's user avatar
  • 235
0 votes
1 answer
166 views

Unit Test for Sitecore Personalization Rule

I am working on a Unit test(MSTest) with Sitecore 9.3. I have created one personalization rule, below is the sample code: protected override bool Execute(T ruleContext) { if (...
Swati Gupta's user avatar
  • 3,057
4 votes
2 answers
1k views

Custom Personalization Rules Available in Sitecore 10.1 XM

According https://doc.sitecore.com/en/users/101/sitecore-experience-platform/the-personalization-conditions.html, there are many personalization rules that are still available in Sitecore XM. My ...
GoombaGoomba's user avatar
1 vote
0 answers
53 views

Personalisation Overview Preview is loading empty image

I am using Sitecore 9.2 in Azure environment. I see in Azure the Personalization Overview preview is empty which means it does not render page. There is no firewall setting configured. I checked all ...
Sitecoredev's user avatar
0 votes
1 answer
163 views

How to Evaluate EnableRule field of Sitecore Rendering variant

I have got a scenario that I put some conditions in EnableRule field in rendering variant field. If rule is true then it should render mapped field value and if false it should render some default ...
Sitecoredev's user avatar
1 vote
1 answer
152 views

Will GeoIP based personalization rules work in Sitecore 10 if Tracking is disabled?

Will GeoIP based personalization rules work in case Tracking is disabled in code like Sitecore.Analytics.Tracker.Enabled = false ?
Siddharth's user avatar
  • 527

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