Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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Personalization based on datetime field in Contact data

I am using sitecore 10 update 1, I am saving the birth date of the contact in Xprofile. The data saved in database is UTC time, for example if the birth date is "12 April 2021" the saved ...
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21 views

Data is always empty in Sitecore Personalized Experience

In my Sitecore instance, I have added different personalization rules on different components. I want to see the effect of these personalization rules. But in Personalized Experience dialogue, the ...
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46 views

Custom Personalization rule: hide component if url contains a regex condition

I need to create a personalised rule that hides the component if the url contains a certain pattern and I'm a bit stuck in an early phase. I have two questions: What condition should my ...
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32 views

How to add a custom condition to appear in marketing automation “rules” panel?

I'm using Sitecore 10. I want to create a custom condition and have it show when creating a new marketing automation campaign as an option when creating a "rule" for starting the campaign. I ...
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34 views

Sitecore Virtual login and accessing userProfile.context during layout service execution

we are working on custom personlization rules with user data available outside sitecore. App is developed in jss in ssr mode. With sitecore login setting up virtual user context when user logged in to ...
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1answer
55 views

Sitecore Out of Box Personalization not working

We are using OKTA authentication for the sitecore client facing website and there are few attributes defined on users profile in OKTA portal and we are building Virtual users and adding those ...
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50 views

Personalisation works on all pages except home

I have a basic component which uses Sitecore built in personalisation rules to switch an image. The component works on every page of the site except the home page, where it always displays the default....
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16 views

Sitecore IP Geo location Service-Personalization with Geo-based conditions does not work in sitecore 9.1.0 [duplicate]

Sitecore Personalization using GEO IP is not working. Geoip service is working fine but default sitecore rule for geoip based is not working. Any help would be appreciated..
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34 views

How to get all active personalization rules on page

I have a task to find out all the list of all active personalization rules on the page and send to the google Analytics. I called “Evaluate()” method on each rendering on page level ,but page load ...
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84 views

Display banner only once to logged in user

This is about authenticated website where we need to display banner only once for logged in user i.e. if same user logged in anytime in future , banner shouldn't be displayed. Can we achieve this with ...
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1answer
22 views

Sitecore Content Profiling - Datasource item

If we assign specific profile card or assign custom profile into data source item(not the page item), then will there be profiling happens?
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37 views

Experience Optimization active tests aren't counting visitors

Version 9.2.0 Summary After creating a content test, the number of visitors aren't reducing on page visits nor does it seem to be selecting content based on the Percentage of visitors exposed to the ...
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1answer
26 views

Sitecore - Profile Keys, maximum number?

I'm currently working with a client who would like to start using personalisation for their product range. We've mapped out the number of profiles, profile keys and pattern cards which need to be ...
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46 views

Goal not firing

I am attempting to setup a goal where if a user in a single visit, visits certain 2 to 3 pages than on landing pages they will see unique content. I don't want to repeat the rule on each landing page ...
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59 views

Personalization on Layout Service not working when calling from JSS App

My Sitecore CD website in IIS is http://cd.my-website.com with a role as ContentDelivery. This site contains Sitecore and custom API code in Headless mode. The React code for the JSS app is on a ...
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77 views

Sitecore JSS Personalization simple display rule not working

We are using Sitecore 9.1 with JSS and have a fully functional site running using Angular -- all working great. Now, we would like to add personalization to our site. To do so as a simple starting ...
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1answer
63 views

How do I change http cache control options when a page contains personalized components?

I am using Sitecore 9.3, sxa. I want to change the Http Header cache-control to no-store when an page or item on that page has been personalized. How do I go about doing this? Any articles/blogs or ...
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1answer
47 views

Personalisation Rule matching later than expected

Strange issue with Personalization rules and Pattern Cards. I have created a profile TestProfile with a single key TestKey (0..10). There is a Profile card TestCard which allocates 10 to TestKey. A ...
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33 views

Personalization in EXM works Partially in sitecore 9.0.1

I just Created a sample newsletter regular email campiagn with personalization. The Rule I added is When the current month is . The mail is sent successfully. But When I View the mail, the mail Shows ...
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25 views

Testing in partial designs

We are trying to create a test inside of a partial design to see if it is possible. We can add the tests without issues. But after I push save, all the datasources turn to an empty Guid.
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49 views

Personalization conditions only switching after refreshing the page (Sitecore 8.2)

I have personalizations to hide/show sublayouts on my page based on the field values in a user's profile. When one of the conditions is met, we see that the personalizations are working as expected (...
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48 views

Post condition failed when trying to open personalization

We have a Tabs rendering which is a composite, when I clicked the personalization button on the rendering's toolbar it threw an exception: [InvalidOperationException: Post condition failed] ...
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2answers
214 views

Personalization conditions switching not working in Experience Editor(Sitecore 9.2)

Conditions switching is not working in experience editor. But if I remove the content part from default rule conditions switching works properly. Any suggestions please?
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42 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
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1answer
377 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
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2answers
63 views

How can I render a “stub” one-line div for renderings hidden by personalization rules instead of having them completely removed from the DOM?

Our Sitecore 9.0 MVC solution makes extensive use of personalization rules to conditionally hide certain Renderings. But we have marketing automation software that scans the DOM for certain data-...
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49 views

Personalization targeting Android only

I have (2) hero components, and would like to display a hero to those users who are on an android (mobile web). The "device" personalization rules I'm using don't seem to be working properly. I ...
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1answer
204 views

Personalization not working

We have installed a new instance of 9.3 XP and disabled the xDB functionality. The existing instance is 8.2 XM. As there are custom tables in core, we ran the upgrade scripts on core & master and ...
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84 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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1answer
163 views

Programmatically check if current page is personalised and get ID

I have a 2 components in my webpage running personalisation rule. Component A: 1 Rule + 1 Default Rule Component B: 2 Rule + 1 Default Rule I want to be able to check if there a personalisation rule ...
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195 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
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1answer
65 views

Creating a “visitor is new” rule

I want to create a basic rule for new visitors to my site. I've started with where the visitor identification is equal to the specific value but what is the specific value for new visitors? OR ...
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1answer
34 views

Templatized Personalization that is configurable by content authors

I have clients who would like to put personalization on components that exist on a multitude of pages, like a side bar on thought leadership or news, to get the most visibility of the personalization. ...
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42 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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1answer
118 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
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1answer
246 views

Custom Personalization Rule - Geo IP Country not working [duplicate]

I Have enabled Sitecore GEOIP services to my local instance and tried personalization based on country. This not worked as I worked local environment so it returns the local IP address (127.0.0.1). ...
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83 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and I am getting a response back in json format. My xDB is enabled and working fine for other ...
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36 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
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2answers
79 views

How to reset personalization for a component after certain number of session or visits?

I have a component on my page which is personalized to show User registration link when user hits a specific goal. But Since I do not want to force this on end users so I need end users to see that ...
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1answer
160 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
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1answer
55 views

How do you programmatically access the name for the currently rendered Personalization Condition on a page?

I am working on adding data tracking attributes to some components so we can gather data on usage of the different personalized blades on each page. Is there a way to programmatically access the name ...
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1answer
51 views

How can you run a personalisation test on two components with the same rule?

I have a Sitecore site on 8.2 in which the header comprises of three renderings, Logo, Navigation, and Quick Links. I have set a personalisation on both the navigation (blue) and quick links (red) so ...
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1answer
82 views

Can we utilize GA data instead of Sitecore xDB for personalization?

We are currently using Google Analytics in the website. We would like to apply personalization on the website based on user behavior. Can we utilize GA Data for executing Sitecore Personalize rules? ...
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1answer
187 views

Missing personalization rules around GeoIP

I'm trying to set up and test GeoIP personalization rules in a Sitecore 9 instance. However, when I go to personalize a page or component, the GeoIP section of the rules is missing. I've compared ...
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1answer
64 views

Compare Goals engagement Points in Personalization rules in Sitecore

I have created 2 goals and assigned 5 points to each goals. Now in Component level personalization, I want to compare engagement points of each goal and display the content based on the comparison, ...
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58 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
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67 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
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62 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
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514 views

Index was outside the bounds of the array exception when using personalisation via EXM

When I try to personalise an element within an email, I receive an error: [IndexOutOfRangeException: Index was outside the bounds of the array.] Sitecore.Data.Query.Tokenizer.NextToken() +2090 ...
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1answer
122 views

How can I debug Sitecore in case inbuilt personalization rule not working?

I have set up simple persona rule in banner rendering. Persona is set on the user and I can confirm it from Experience profile but still my rule is not executed. I have tried rule for both contact and ...