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Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

5
votes
2answers
32 views

Are Pattern Cards on user/visitor session based?

When a visitor/user gets assigned a pattern card, does it stay with that visitor across multiple sessions? ex: If a carded visitor leaves and returns days later, are they still assigned that card, ...
0
votes
1answer
67 views

Logged-in User Personalization including Virtual user and Sitecore Contact using Sitecore JSS

I am having requirement to show personalized content for Logged-in user (external system) which have default persona attached to user profile and after logged-in need to show personalized content on ...
1
vote
1answer
29 views

Sitecore multiple goals unexpected behaviour

I am facing the issue with goals, I have created multiple goals according to our requirement as below: After that, I have assigned a goal to respective pages like Ciaz goal on Ciaz page, Baleno Goal ...
0
votes
0answers
26 views

Sitecore 8.2 Personalization Throws Exception

I'm attempting to debug Sitecore 8.2 personalization on a dev machine, and when I click on the personalization icon, I'm receiving the following exception: Invalid object name 'dbo....
0
votes
1answer
58 views

How do you define specific channels in Marketing Control Panel/Sitecore Analytics?

In Sitecore 9 Experience Analytics, how do you define specific channels in Marketing Control Panel -> Taxonomies ->Channel->Online such as paid search ,referral to Experience Analytics- ...
1
vote
1answer
35 views

Can defined patterns of unknown visitors cause problems when implementing this practice?

Currently we have defined patterns to determine if the visitor is a job seeker, an advisor, a client... However, visitors who do not fall into one of these categories do not appear in Sitecore ...
0
votes
0answers
45 views

Multiple versions of sitecore item under the page testing are retrieved from solr index

After the creation a page test for item, which is recorded to SOLR index, in Experience Optimization and creation some page versions to test against (during the test creation), when I get items from ...
0
votes
1answer
41 views

How do you programmatically determine which Profile Pattern has been applied to an individual rendering?

I want to provide the Profile and Pattern Card names for a particular rendering to global javascript variables on the front end. How can I programmatically lookup these values from the ...
1
vote
3answers
113 views

Pesonalization rule for the page - not component level

is there any way to show the separate page based on personalisation rule? i need to show one page when the user is authenticated and another page when user is not authenticated. Personalization is ...
1
vote
1answer
53 views

Is the marketing control panel available in Sitecore 9.1 XM?

I am doing some investigation into in-session personalisation, no historical data being stored with xDb. I have everything working with XP but as I do not require any of the additional functionality ...
3
votes
1answer
40 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
0
votes
1answer
71 views

How to use geo IP rule for setting the language in Sitecore?

My requirement is to set the language for the site based on the location. I planned to use a geo IP rule. Referred to the below link but I'm not able to figure out how the geo ip rule should solve ...
0
votes
1answer
61 views

How to get SXA datasource items from personalization

I'm trying to get all datasources of a rendering, including personalization. As we are using SXA the datasource strings look like this: local:/Data/Test What is the best way to get the item from ...
1
vote
0answers
55 views

Sitecore Rule based Personalization

We are using Sitecore 9.0 Update 2 in PAAS and trying to implement Rule based Personalization based on date time . I am able to configure the rule but it is not getting executed and not showing any ...
0
votes
1answer
197 views

The remote server returned an error: (403) Forbidden. upon clicking Personalize button of any component

I am getting the below error on clicking Personalize button of any component in production sitecore instance which is working fine in other environments. We are using Sitecore 9 and SXA. I have ...
3
votes
1answer
285 views

Sitecore custom personalization rule not appearing in Custom Rule Editor in Sitecore 9 update 2

I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules ...
6
votes
1answer
182 views

How to group multiple rules to one rule condition?

We are looking on how to consolidate a list of rules under a category or group condition. So, instead of content editor selecting multiple rules on a component, he/she selects something like "where ...
6
votes
3answers
84 views

How many personalization rules are too many? At what point does page/site performance start to take a hit?

A client wants to do basic personalization with a rule that changes a header image based on geolocation/zip code. They would like to try and cover as many individual zip codes as possible in a region. ...
0
votes
1answer
125 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
7
votes
1answer
184 views

How do I access a custom Interaction facet using Tracker.Current.Session?

I have a custom xDB/xConnect Interaction Facet that I have created using Sitecore's documentation found here: https://doc.sitecore.net/developers/xp/xconnect/xconnect-model/facets/creating-facets/...
3
votes
1answer
177 views

JSS Layout Service and Personalization

When using the JSS Layout Service with my Angular application, I notice that if I add personalized content to my component, the response (and display) I get back from the Layout service depends on a ...
0
votes
1answer
155 views

JSS SSR headless mode vs api only for personalization

Are there in any difference in personalization usage when using JSS SSR headless mode vs jss api only mode (with layout services where can use personalization). We are in process of getting jss ...
2
votes
1answer
249 views

Some Sitecore 8 conditions for conditional renderings seem missing in Sitecore 9

I tried to use some of the OOTB conditional rendering rules for personalization I had running in a Sitecore 8 instance, after upgrade/migrate to Sitecore 9 and ran into the fact that some of them no ...
5
votes
1answer
264 views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
1
vote
1answer
158 views

Personalization for Global Components (such as header and footer)

Our client has asked that we make the header and footer of their Sitecore site (version 8.2) personalizable and A/B testable. Usually I would create a 'settings' item in the content tree for the ...
4
votes
1answer
128 views

Testing Personalization rules with Explore Mode presets

I am very new to Sitecore (8.2) and was given an assignment to have a possibility to view pages with different users (member, registered, etc) in the Explore Mode. The goal is when I select a ...
3
votes
1answer
84 views

Conditional Rendering Rule Order

Does anyone know how to change the order of the conditional rendering rules when you try to personalize a component? I've added a custom rule that I'd like to show up at the top of the list, but it's ...
0
votes
1answer
110 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developped some custom conditions and actions to display a particular component on the website. When a user authenticated ...
3
votes
2answers
220 views

Rule condition with multiselect?

I'm trying to find a way to allow a user to pick from a multi-select list as part of a rule condition, but I'm not having any luck. My exact scenario is that each user on the site needs to identify ...
2
votes
1answer
359 views

Share Sitecore content to Native Mobile Apps (IOS swift and Android java)

If we wanted to provide data (get/set operations on content tree, analytics, personalization, tracking data) from Sitecore 9 to native mobile apps (not based on Sitecore Mobile SDK and Xamarin but ...
8
votes
1answer
240 views

Tracking for profile not working after upgrade

After migrating from Sitecore 8.0 update 3 to Sitecore 9 update 1 using Sitecore Express Migration Tool 3.1, I have completed: Rebuild search index Rebuild link databases Deploy marketing definitions ...
5
votes
1answer
249 views

Sitecore AB Testing with different components

I know I am touching a bit of Personalization here. But I am trying to understand something pretty basic. I want to do A/B testing but not with a different set of content (data source) but two ...
2
votes
0answers
181 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
5
votes
2answers
199 views

Is it possible to have several campaign personalisation for the same component?

I need to develop a specific feature that allows me to personalize a component "banner" of a page based on campaigns.(so basically this is based on querystrings in url) Here is my configuration: For ...
1
vote
1answer
235 views

“Reach” statistic in “Personalized Experience” dialog of Experience Editor is not showing correct values

I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
0
votes
1answer
60 views

Personalisation between multiple sitecore instance with same subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com ...
0
votes
1answer
269 views

Run personalization rule programatically

I have built a custom peronsalization rule that sets a theme against a component. Each user can also choose a site theme which is stored against a contact. I then want to use this logic to build up ...
3
votes
1answer
441 views

Personalisation based on current or previous visited pages

I am looking to implement some basic personalisation on our site. Our business services multiple sectors. The page hierarchy looks a little like this: Home Aerospace Aero Wings Aero Cockpits Cars ...
4
votes
1answer
230 views

Sitecore Personalization on EXM is not working

We use Sitecore 9 update 1 and we utilize the out of the box Email Experience Manager (EXM) of it. But we encountered an issue with regards to personalization of an email campaign. It seems the ...
1
vote
0answers
165 views

Failed to get type of condition exception when applying personalization rule, based on QueryString

We are trying to personalize a component based on a Device Detection rule where the query string matches value. This is not working properly and below error is getting logged in Sitecore logs. Any ...
1
vote
1answer
135 views

Unit testing Sitecore custom rules

For a project I am using a bunch of custom Personalization rules, the only problem I am facing at the moment is that it takes quite a while to load the rules and I can't find any good examples of a ...
1
vote
0answers
152 views

personalization not applying on first load

I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise. On first load of page, this doesn't work, but refreshing the page, it applies? I'm ...
2
votes
1answer
115 views

Personalize an Email Campaign message

I am working on the personalization of the Email Campaign OOTB of Sitecore 9 Update 1. What I need to do is to be able to send a content to specific segments of recipients/contacts. What I did: ...
9
votes
1answer
186 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
5
votes
2answers
183 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
0
votes
0answers
144 views

“Application access denied.” when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
4
votes
3answers
68 views

Measure engagement on a per product basis

I'm trying to measure engagement per product and I'm spinning my wheels a bit. Goals seems to be close to what I'm going for but "engagement value" is a one-dimensional metric when what I really need ...
3
votes
1answer
128 views

Button Text personalization in WFFM

Is it possible to personalize the Submit Button text in WFFM. Our requirement is to display the different Button text based on the User type logged-in. We have a rule to identify the person type Or ...
4
votes
1answer
141 views

Experience Editor's unexpected behavior

I have the below situation. I have a .NET Core application that sends a Contact with Facet data to xConnect to show interest in a category (using profile keys). A Sitecore website, on which I ...
6
votes
2answers
368 views

Contact custom facet personalization using xConnect

I'm trying to implement personalization with the contact custom facet in xDB pulled using xConnect. Here I'm using ICondition as mentioned in the Sitecore doc link. After implementing everything, It's ...