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Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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1answer
47 views

The remote server returned an error: (403) Forbidden. upon clicking Personalize button of any component

I am getting the below error on clicking Personalize button of any component in production sitecore instance which is working fine in other environments. We are using Sitecore 9 and SXA. I have ...
3
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1answer
86 views

Sitecore custom personalization rule not appearing in Custom Rule Editor in Sitecore 9 update 2

I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules ...
6
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1answer
72 views

How to group multiple rules to one rule condition?

We are looking on how to consolidate a list of rules under a category or group condition. So, instead of content editor selecting multiple rules on a component, he/she selects something like "where ...
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3answers
66 views

How many personalization rules are too many? At what point does page/site performance start to take a hit?

A client wants to do basic personalization with a rule that changes a header image based on geolocation/zip code. They would like to try and cover as many individual zip codes as possible in a region. ...
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0answers
34 views

Trying to Determine the Cause of Sitecore “Sitecore.Exceptions.DuplicateItemNameException” Exception

So, we have a page where we want to do both A/B testing and personalization.  The page has two dynamic placeholders, each with a copy of a particular rendering that just displays whatever is attached ...
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1answer
57 views

Profile cards and Pattern cards

As I am working on profile cards and pattern cards, So would like to get information about below scenario. What is the use of Profile's Key field while creating profile? And how sitecore uses them(...
6
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1answer
78 views

How do I access a custom Interaction facet using Tracker.Current.Session?

I have a custom xDB/xConnect Interaction Facet that I have created using Sitecore's documentation found here: https://doc.sitecore.net/developers/xp/xconnect/xconnect-model/facets/creating-facets/...
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1answer
74 views

JSS Layout Service and Personalization

When using the JSS Layout Service with my Angular application, I notice that if I add personalized content to my component, the response (and display) I get back from the Layout service depends on a ...
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1answer
50 views

JSS SSR headless mode vs api only for personalization

Are there in any difference in personalization usage when using JSS SSR headless mode vs jss api only mode (with layout services where can use personalization). We are in process of getting jss ...
2
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1answer
68 views

Some Sitecore 8 conditions for conditional renderings seem missing in Sitecore 9

I tried to use some of the OOTB conditional rendering rules for personalization I had running in a Sitecore 8 instance, after upgrade/migrate to Sitecore 9 and ran into the fact that some of them no ...
5
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1answer
110 views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
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1answer
62 views

Personalization for Global Components (such as header and footer)

Our client has asked that we make the header and footer of their Sitecore site (version 8.2) personalizable and A/B testable. Usually I would create a 'settings' item in the content tree for the ...
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1answer
60 views

Testing Personalization rules with Explore Mode presets

I am very new to Sitecore (8.2) and was given an assignment to have a possibility to view pages with different users (member, registered, etc) in the Explore Mode. The goal is when I select a ...
3
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1answer
53 views

Conditional Rendering Rule Order

Does anyone know how to change the order of the conditional rendering rules when you try to personalize a component? I've added a custom rule that I'd like to show up at the top of the list, but it's ...
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1answer
83 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developped some custom conditions and actions to display a particular component on the website. When a user authenticated ...
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2answers
64 views

Rule condition with multiselect?

I'm trying to find a way to allow a user to pick from a multi-select list as part of a rule condition, but I'm not having any luck. My exact scenario is that each user on the site needs to identify ...
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1answer
158 views

Share Sitecore content to Native Mobile Apps (IOS swift and Android java)

If we wanted to provide data (get/set operations on content tree, analytics, personalization, tracking data) from Sitecore 9 to native mobile apps (not based on Sitecore Mobile SDK and Xamarin but ...
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1answer
136 views

Tracking for profile not working after upgrade

After migrating from Sitecore 8.0 update 3 to Sitecore 9 update 1 using Sitecore Express Migration Tool 3.1, I have completed: Rebuild search index Rebuild link databases Deploy marketing definitions ...
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1answer
154 views

Sitecore AB Testing with different components

I know I am touching a bit of Personalization here. But I am trying to understand something pretty basic. I want to do A/B testing but not with a different set of content (data source) but two ...
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0answers
133 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
5
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2answers
164 views

Is it possible to have several campaign personalisation for the same component?

I need to develop a specific feature that allows me to personalize a component "banner" of a page based on campaigns.(so basically this is based on querystrings in url) Here is my configuration: For ...
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1answer
171 views

“Reach” statistic in “Personalized Experience” dialog of Experience Editor is not showing correct values

I've recently been looking at some of the personalization statistics offered in Sitecore's Experience Editor and noticed that some of the numbers are not correct. I'm not sure if this is an issue in ...
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1answer
34 views

Personalisation between multiple sitecore instance with same subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com ...
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1answer
104 views

Run personalization rule programatically

I have built a custom peronsalization rule that sets a theme against a component. Each user can also choose a site theme which is stored against a contact. I then want to use this logic to build up ...
3
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1answer
277 views

Personalisation based on current or previous visited pages

I am looking to implement some basic personalisation on our site. Our business services multiple sectors. The page hierarchy looks a little like this: Home Aerospace Aero Wings Aero Cockpits Cars ...
4
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1answer
156 views

Sitecore Personalization on EXM is not working

We use Sitecore 9 update 1 and we utilize the out of the box Email Experience Manager (EXM) of it. But we encountered an issue with regards to personalization of an email campaign. It seems the ...
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0answers
106 views

NullReferenceException when creating a personalization test

This is using 8.2 Update 3. I've added a rendering to a page and turned on personalization for the rendering. I can see the changes properly in edit mode, and view the changes in the Experience ...
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0answers
119 views

Failed to get type of condition exception when applying personalization rule, based on QueryString

We are trying to personalize a component based on a Device Detection rule where the query string matches value. This is not working properly and below error is getting logged in Sitecore logs. Any ...
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1answer
103 views

Unit testing Sitecore custom rules

For a project I am using a bunch of custom Personalization rules, the only problem I am facing at the moment is that it takes quite a while to load the rules and I can't find any good examples of a ...
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0answers
97 views

personalization not applying on first load

I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise. On first load of page, this doesn't work, but refreshing the page, it applies? I'm ...
1
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1answer
75 views

Personalize an Email Campaign message

I am working on the personalization of the Email Campaign OOTB. What I need to do is to be able to send a content to specific segments of recipients/contacts. What I did: Created Two Contact lists ...
9
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1answer
148 views

Excluding IPs from analytics, but keeping personalization.

I want to exclude some groups of internal users from analytics, but keep the website personalized for them (and gather data for future personalization). I tried 2 approaches and none of them worked: ...
5
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1answer
123 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
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123 views

“Application access denied.” when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
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3answers
67 views

Measure engagement on a per product basis

I'm trying to measure engagement per product and I'm spinning my wheels a bit. Goals seems to be close to what I'm going for but "engagement value" is a one-dimensional metric when what I really need ...
3
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1answer
115 views

Button Text personalization in WFFM

Is it possible to personalize the Submit Button text in WFFM. Our requirement is to display the different Button text based on the User type logged-in. We have a rule to identify the person type Or ...
4
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1answer
134 views

Experience Editor's unexpected behavior

I have the below situation. I have a .NET Core application that sends a Contact with Facet data to xConnect to show interest in a category (using profile keys). A Sitecore website, on which I ...
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2answers
289 views

Contact custom facet personalization using xConnect

I'm trying to implement personalization with the contact custom facet in xDB pulled using xConnect. Here I'm using ICondition as mentioned in the Sitecore doc link. After implementing everything, It's ...
4
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1answer
238 views

Sitecore personalization rule “goal was triggered during a past or current interaction” not being triggered

Here is what I did: I set Component A to show after Goal A was triggered during a past or current interaction'. Then I triggered Goal A and I was successfully identified as a contact by adding an ...
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1answer
247 views

How to hide WFFM field with personalization rules in client-side?

We are trying to hide some form field based on some condition but the existing Rules Action hides the filed from the server side. We will be storing some value in field and these values will be ...
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1answer
85 views

How to measure personalization efforts

The big question! You can have all the personalization scenarios in the world, at some point you want to know what the hard numbers are. Sitecore gives the opportunity to test components, however A/B ...
5
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1answer
219 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
6
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1answer
222 views

What does the number of interactions mean in the personalization visitor rules

When adding personalization rules to a component I get this option: "where the specific campaign was triggered during a past or current interaction and when the number of elapsed days compares to ...
3
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0answers
150 views

How to send the real-time personalization events data in Sitecore to external system like google analytics?

I need to capture the real-time personalization event in sitecore, capture the data and send to the google analytic through JavaScript API(using DataLayer). Scenarios Capture the event when ...
5
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1answer
382 views

Custom Sitecore rule, define query for parameter item

I am creating a custom Sitecore Rule, in the rule text I need to define a parameter that allows the user to pick an Item using the Tree interface. However the tricky part is that the root needs to be ...
4
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1answer
282 views

Dynamic content in body copy based on url parameter

A newbie question please: I have a URL: www.example.com/?location=London I want to change a part of the title, headline and body text from the default value (UK) to the supplied value (say London). ...
5
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1answer
126 views

How can I personalize content within a JSON endpoint served by Sitecore?

I have different sets of content that would be relevant to different users. Is it possible to serve this variety of content via an endpoint that exposes JSON? If so, what would need setting up in ...
4
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1answer
301 views

Personalization Rules Being Ignored In Experience Editor

I am setting up personalization on my site (Sitecore 8.2 Update 2). I have set up rules, pattern cards, etc. but apparently have something wrong. In Sitecore Experience Editor, I see: Yeah, you ...
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2answers
193 views

Personalisation on item's children

I'm trying to find out the best-performance way to make personalized sidebar menus. Each link has conditions that determine whether or not it should be included in or excluded from the menu. I ...
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2answers
459 views

Programmatically acquiring the best matching pattern card for the current visitor

According to the following sitecore post: https://doc.sitecore.net/sitecore_experience_platform/digital_marketing/personalization/insession_personalization/pattern_cards "Sitecore calculates the ...