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Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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1 vote
1 answer
548 views

Multiple versions of sitecore item under the page testing are retrieved from solr index

After the creation a page test for item, which is recorded to SOLR index, in Experience Optimization and creation some page versions to test against (during the test creation), when I get items from ...
1 vote
1 answer
180 views

Goal not firing

I am attempting to setup a goal where if a user in a single visit, visits a certain 2 to 3 pages then on landing pages they will see unique content. I don't want to repeat the rule on each landing ...
2 votes
1 answer
175 views

List of Personalization Rules Conditions and What it Triggers

Is there a way in Sitecore to get a list personalization with it rules conditions and what triggers it? Prefer to use PowerShell if it can be done that way or an OOB method. Thanks.
0 votes
1 answer
56 views

SC_ANALYTICS_GLOBAL_COOKIE cookie gets renewed when user closed the broswer

We are using Sitecore 10.2.2 version. We noticed that when user closes the browser and revisits the website in same browser SC_ANALYTICS_GLOBAL_COOKIE gets renewed. So Sitecore is unable to identify ...
1 vote
1 answer
273 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
1 vote
1 answer
554 views

"Application access denied." when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
0 votes
1 answer
56 views

How to save a custom facet and retrieve the detail for personalization

We have migrated from Sitecore 8.2 to Sitecore 10.2, We are facing issue with Personalization set in our login page. 1.User logins using their credential and gets redirected to another application. ...
2 votes
1 answer
266 views

Personalization on Layout Service not working when calling from JSS App

My Sitecore CD website in IIS is http://cd.my-website.com with a role as ContentDelivery. This site contains Sitecore and custom API code in Headless mode. The React code for the JSS app is on a ...
5 votes
1 answer
396 views

How to send the real-time personalization events data in Sitecore to external system like google analytics?

I need to capture the real-time personalization event in sitecore, capture the data and send to the google analytic through JavaScript API(using DataLayer). Scenarios Capture the event when ...
0 votes
1 answer
58 views

Personalize component to show a different layout

I have a page that has a form displayed on it, I need to personalize the page so that once the user submits the form, I should hide the form and show a completely different component (for example a ...
5 votes
1 answer
327 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
3 votes
1 answer
361 views

Store guest or customer data in Sitecore CDP only for configured domain

I used the Engage JavaScript library on my website via the integration type "Client-side integration without tag management system". I am able to see all the guest and customer information ...
1 vote
1 answer
40 views

CHECKOUT stream event failing in Sitecore CDP and Personalize if ADD event was triggered with different browserId

We have website and mobile app, both connected to Sitecore CDP+Personalize by using Stream API. How to deal with the situation when user identified and added a product to cart through the website, ...
0 votes
1 answer
168 views

How to Evaluate EnableRule field of Sitecore Rendering variant

I have got a scenario that I put some conditions in EnableRule field in rendering variant field. If rule is true then it should render mapped field value and if false it should render some default ...
0 votes
1 answer
28 views

SitecoreAIStandardContainerDeployment

I want to install Sitecore with SitecoreAIStandardContainerDeployment. I am following up on this link, as recommended by Sitecore. https://dev.sitecore.net/Downloads/...
2 votes
2 answers
205 views

Facing issue while trying to upload a batch file in Sitecore CDP

The first api call is https://api.boxever.com/v2/batches/cb7c7d33-634d-4a97-b12c-ddd58118fb06 The above API returns the Url where the file is to be uploaded Next call will be to the upload url which ...
3 votes
1 answer
229 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
2 votes
1 answer
94 views

Sitecore - Edge Based Personalization - Move personalization to be handled by CDN

I recently asked about the personalization and why it fails sometimes when using Cloudflare caching. I have come to a conclusion that the way we have set up the personalization is based on using ...
0 votes
2 answers
290 views

Sitecore xm personalization rules - graphql, jss v18.1

Is it possible to create personalization rules for conditional rendering in Sitecore XM with JSS version 18.1? We currently use GraphQL to get the content. I want to personalize this content using ...
1 vote
1 answer
539 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
1 vote
0 answers
33 views

Custom condition throws error 'The code produced is invalid'

I have created a custom condition in Personalize that checks whether the current date and time is after a target date and time specified in UTC timezone (see full code below). When I test the ...
0 votes
1 answer
62 views

Which cache settings or session states scenarios could cause a rendering's personalization conditions to not evaluate after app pool recycle?

In my 9.0.2 MVC site, I have a personalized rendering on a page that has personalization enabled. Below is a contrived example of a set of rules that should always result in the rendering being hidden....
0 votes
0 answers
25 views

"order.price" field is always equal to 0

Does anybody know why order.price field is always equal to 0 (in guest.orders)? Is it a bug or I need to pass some additional data with CHECKOUT event? And if it is equal to zero, does it means that ...
2 votes
1 answer
69 views

Issue with Personalization Rules in Upgrade Project

We are currently working on the Upgrade Project from version 9.0.2 to 10.3. During our work on personalization rules, we encountered an issue. Some items' IDs are missing on components where the ...
2 votes
2 answers
482 views

In Sitecore CDP and Personalize, Is it possible to get the guest ref using the Browser Id?

I have the browser id of the guest in Sitecore CDP and Personalize, but I want to update the guest using the REST APIs. To update the guest using the REST APIs I require the guest ref. Is there a way ...
1 vote
2 answers
111 views

Does xConnect/xDB need to be fully enabled and working for rendering personalization rules to work?

I'm looking at an XP implementation that uses personalization rules to hide/show renderings based on a set of custom defined rules (sources 1, 2). For example: Rule: Is user of X type? Action: Run ...
1 vote
1 answer
145 views

Sitecore Rule Editor Regex syntax validation

Is there any way to validate regex pattern input on the rule editor when the string operator condition is selected as match regular expressions? We would like to avoid typos on regex input.
2 votes
0 answers
87 views

Google bot is not able to trigger personalization rule?

The task is to determine if there is a possible solution to allow Sitecore editors to apply date-based and traffic-eligibility-based rules to content items which are visible to Bots such as Googlebot. ...
4 votes
2 answers
2k views

Sitecore custom personalization rule not appearing in Custom Rule Editor

I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules ...
1 vote
1 answer
151 views

Where to get token and tenant ID?

I am having the requirement of using Sitecore AI -Auto Personalization on our site. So with the help of installation guide, I installed Sitecore AI Automated Personalization Standard 2.0.0 in sitecore ...
1 vote
3 answers
57 views

The type or namespace name 'ICondition'/'IContactSearchQueryFactory' could not be found, despite references to appropriate dlls

In this Sitecore article, there is a code sample implements ICondition and IContactSearchQueryFactory. We believe that this code will help us to add custom rules to the Sitecore List Manager. However, ...
0 votes
1 answer
26 views

Show Intercept Survey based on IP

I have sitecore Form Intercept Survey that I want to show to random users based on User IP if they have spent specific amount of time on Site. How to handle this scenario ?
5 votes
1 answer
110 views

Pattern cards not changing once assigned

I am using Sitecore personalization with Profile and Pattern cards, everything is working fine and a relevant pattern card gets assigned to visitors after 3 visits (as per the default setup), but it ...
2 votes
1 answer
133 views

How do I change http cache control options when a page contains personalized components?

I am using Sitecore 9.3, SXA. I want to change the HTTP Header cache-control to no-store when a page or item on that page has been personalized. How do I go about doing this? Any articles/blogs or ...
4 votes
1 answer
183 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
1 vote
1 answer
146 views

Creating a personalization rule based on user LastLogin date

I have a requirement to create a personalization rule to change the rendering display based on whether the user is First Time user or New User. The first-time user will be decided if the users last ...
0 votes
1 answer
55 views

How do I format the time values when performing a time personalization in Sitecore?

Am I formatting this correctly or is there a different format to use this correctly?
1 vote
0 answers
38 views

Sitecore profiling on a wild-card page

I have a wildcard page that loads some products. I need to present the user with a form based on page views to a product page that have a specific facet selected on the product. There are 1000s of ...
6 votes
4 answers
3k views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
10 votes
4 answers
850 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
0 votes
1 answer
111 views

Compare Goals engagement Points in Personalization rules in Sitecore

I have created 2 goals and assigned 5 points to each goals. Now in Component level personalization, I want to compare engagement points of each goal and display the content based on the comparison, ...
2 votes
1 answer
244 views

Why is my identity event not changing my visitor into a customer in Sitecore CDP/Sitecore Personalise?

When a guest logins in I want their guest profile in Sitecore CDP to move from visitor to customer and have the profile merged with any existing matching profile.
1 vote
1 answer
219 views

Experience Explorer not showing personalization

Having an intermittent issue with Experience Explorer not showing personalizations on a standalone Sitecore 10.2 local dev instance. It's mostly not working, but has worked twice in the last two days ...
1 vote
3 answers
218 views

Why is my CHECKOUT stream event failing in Sitecore CDP/Sitecore Personalize?

When trying to create an order in Sitecore CDP/Sitecore Personalize, I am sending in an ADD, CONFIRM and CHECKOUT event but my checkout event is continuously failing. Why are some reasons that a ...
0 votes
1 answer
116 views

How can I use path parameters in my connection in Sitecore Personalize?

When i'm integrating with a connection that has a path parameter such as GET https://api.com/products/123 How can I setup my connection in Sitecore Personalize to pass in the product Id (e.g. 123) as ...
0 votes
1 answer
107 views

In Sitecore Personalize what is API Response? What is Webhook Composer? What is FreeMarker?

When creating a full stack experience (or experiment) in Sitecore Personalize, I need to write FreeMarker either an API Response or Webhook. What is FreeMarker?
1 vote
1 answer
147 views

Why is my full stack triggered experience in Sitecore Personalize failing with the error NO DECISION?

When I have created a Full Stack Triggered Experience in Sitecore Personalise that is using a Decision Model. The Full Stack Triggered Experience is failing when it is triggered with the error NO ...
2 votes
1 answer
90 views

Regardless of what currency I send into Sitecore CDP, it is being converted to another currency. How is the currency setup in CDP?

I am sending in ADD stream events into Sitecore CDP or Sitecore Personalize with the currency set to EUR yet the currency is USD in the guest profile. How can I set the currency to EUR? How is the ...
2 votes
1 answer
91 views

In Sitecore Personalize, what are decision models? and how can I use a decision model?

I know that decisioning is a rule based engine for personalisation, but how can this actually be used in an experiment or experience?
1 vote
1 answer
75 views

In Sitecore Personalize, Why I can’t see any data in the operational tab for my Web Experience?

When creating a web experience in Sitecore Personalize I want to see the experience executions in the operational tab. I can see my web experience executing on my website, but my executions aren't ...

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