Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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1answer
65 views

Personalize button throwing error - ExecuteReader: CommandText property has not been initialized

I'm working in a recently upgraded 8.2 instance. I'm trying to add personalization to a component, but when I click on the Personalize button it throws the following error: ExecuteReader: ...
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51 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
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1answer
25 views

Programmatically check if current page is personalised and get ID

I have a 2 components in my webpage running personalisation rule. Component A: 1 Rule + 1 Default Rule Component B: 2 Rule + 1 Default Rule I want to be able to check if there a personalisation rule ...
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1answer
130 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
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2answers
276 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
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1answer
234 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
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1answer
44 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
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1answer
33 views

Creating a “visitor is new” rule

I want to create a basic rule for new visitors to my site. I've started with where the visitor identification is equal to the specific value but what is the specific value for new visitors? OR ...
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1answer
55 views

Custom Personalization Rule - Geo IP Country not working [duplicate]

I Have enabled Sitecore GEOIP services to my local instance and tried personalization based on country. This not worked as I worked local environment so it returns the local IP address (127.0.0.1). ...
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1answer
46 views

Overlapping rules

I am trying to create two versions of our homepage for two different types of clients, based on their site tendencies. I can get the page to function as desired with either of the two client ...
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1answer
26 views

Templatized Personalization that is configurable by content authors

I have clients who would like to put personalization on components that exist on a multitude of pages, like a side bar on thought leadership or news, to get the most visibility of the personalization. ...
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2answers
641 views

Share Sitecore content to Native Mobile Apps (IOS swift and Android java)

If we wanted to provide data (get/set operations on content tree, analytics, personalization, tracking data) from Sitecore 9 to native mobile apps (not based on Sitecore Mobile SDK and Xamarin but ...
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35 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
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1answer
74 views

Is the marketing control panel available in Sitecore 9.1 XM?

I am doing some investigation into in-session personalisation, no historical data being stored with xDb. I have everything working with XP but as I do not require any of the additional functionality ...
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1answer
158 views

Personalisation between multiple sitecore instance with same or different subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com And ...
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1answer
64 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
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23 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and i am getting a response back in json format. My xDB is enabled and working fine for other ...
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24 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
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71 views

Personalization using profile and pattern cards not working in web database

I am trying to set up some Personalization using profile and pattern cards. I have done the below steps to achieve this: Create profile keys, profile card, and pattern card. Associate the target ...
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1answer
46 views

How to reset personalization for a component after certain number of session or visits?

I have a component on my page which is personalized to show User registration link when user hits a specific goal. But Since I do not want to force this on end users so I need end users to see that ...
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16 views

Personalized content reset to default for components set in FinalLayout

I am configuring personalization on home page of the website. Based on the specific child pages browsed by end user, the content of the frontpage changes. This works for the banner on the homepage ...
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2answers
368 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
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2answers
707 views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
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1answer
38 views

How do you programmatically access the name for the currently rendered Personalization Condition on a page?

I am working on adding data tracking attributes to some components so we can gather data on usage of the different personalized blades on each page. Is there a way to programmatically access the name ...
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1answer
76 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
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1answer
45 views

How can you run a personalisation test on two components with the same rule?

I have a Sitecore site on 8.2 in which the header comprises of three renderings, Logo, Navigation, and Quick Links. I have set a personalisation on both the navigation (blue) and quick links (red) so ...
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1answer
45 views

Can we utilize GA data instead of Sitecore xDB for personalization?

We are currently using Google Analytics in the website. We would like to apply personalization on the website based on user behavior. Can we utilize GA Data for executing Sitecore Personalize rules? ...
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1answer
71 views

Missing personalization rules around GeoIP

I'm trying to set up and test GeoIP personalization rules in a Sitecore 9 instance. However, when I go to personalize a page or component, the GeoIP section of the rules is missing. I've compared ...
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1answer
40 views

Compare Goals engagement Points in Personalization rules in Sitecore

I have created 2 goals and assigned 5 points to each goals. Now in Component level personalization, I want to compare engagement points of each goal and display the content based on the comparison, ...
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2answers
895 views

How does Sitecore “match” a pattern card for personalization?

I understand the basic concepts of pattern cards and profile keys. But how does Sitecore determine that a user matches a particular pattern card? How many pages tagged with that card does a user need ...
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0answers
32 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
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1answer
199 views

“Application access denied.” when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
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45 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
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28 views

How can we utilize Clearbit data for personalization in Sitecore? [closed]

In our B2B Sitecore Website Clearbit extension are added and lot of contact data is available in Google Data Layer. Can we utilize this data for Sitecore Persona creation and personalization? Is ...
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355 views

Sitecore Personalisation - Profiles and Pattern Cards

I'm trying to come up with a good answer to a question I get asked a lot. Why does Sitecore have both pattern and profile cards? Outside the standard answer: profile cards are for tagging content ...
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51 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
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57 views

Personalization not working (Pattern Card & profile Card)

Using Sitecore .NET 8.1 (rev. 151003). Created ABC pattern card & assign specific placeholder of page. Used rule: where the current contact matches the ABC pattern card in the ABCD profile. ...
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147 views

Index was outside the bounds of the array exception when using personalisation via EXM

When I try to personalise an element within an email, I receive an error: [IndexOutOfRangeException: Index was outside the bounds of the array.] Sitecore.Data.Query.Tokenizer.NextToken() +2090 ...
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1answer
44 views

How can I debug Sitecore in case inbuilt personalization rule not working?

I have set up simple persona rule in banner rendering. Persona is set on the user and I can confirm it from Experience profile but still my rule is not executed. I have tried rule for both contact and ...
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19 views

What is the difference between Profile Card, Profile -Persona Card and Pattern Card? [duplicate]

There are two types of template available in Profile Folder. One is Profile Card and other is Profile-Persona Card. I would like to know difference between these two. When we should be using these?...
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2answers
104 views

Sitecore personalization based on at least two pages visited from set of pages

I am looking to specify a personalization rules in Sitecore 8.2 where at least two pages are visited from a specific set of pages on the websites for example: Content - Home - car loans (1) ...
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1answer
127 views

Difference between Goal based personalization and profile based personalization?

I want to know that what is the main difference between goal and profile(Persona)?
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3answers
530 views

How to apply personalization rule programmatically?

We would like to apply personalization rule on Sitecore rendering. This rule needs to be applied on a rendering on multiple pages. Author want us to do it programmatically instead of manually applying ...
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1answer
133 views

Will Personalization still work even if the IP is hashed or redacted

I read in the Sitecore docs that setting Sitecore.Analytics.Lookups.IpHashProvider stores the IP addresses in hashed and setting Analytics.RedactIpAddress to true sets all IP in xDb to 0.0.0.0. So ...
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2answers
75 views

How to update profile card to content Item programmatically?

The client has a requirement where they want to automate content profiling based on the meta keywords. For example, if the user creates a content item and add meta keyword as "Cycle" then while saving ...
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2answers
92 views

Component re-render or ad hoc personalization rule verification

We have a personalization rule that depends on two values that are changeable by end-users on a page, using two dropdowns. The personalization rule works fine on a page load (we know which values are ...
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2answers
113 views

Does Sitecore SXA supports personalization between rendering variants?

I have come across the situation where we want to implement personalization between the rendering variants for a given rendering. I know we can do the personalization between the renderings but I'm ...
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0answers
60 views

Personalization Rules are not working as intended

i've a Sitecore 9.1.1 website on a Windows server2016 with IIS 10. I've enabled the xDb features but the "Personalize" button in the rendering details section is not available. I've seen that the ...
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2answers
101 views

Sitecore Personalization and Machine learning for anonymous users

We have a website developed using sitecore with no authentication functionality. We want to implement new sitecore features in this website. How can we implement sitecore personalization and machine ...