Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

34 questions with no upvoted or accepted answers
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7
votes
2answers
448 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
6
votes
2answers
1k views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
5
votes
0answers
273 views

How to send the real-time personalization events data in Sitecore to external system like google analytics?

I need to capture the real-time personalization event in sitecore, capture the data and send to the google analytic through JavaScript API(using DataLayer). Scenarios Capture the event when ...
3
votes
1answer
90 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
2
votes
0answers
39 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
2
votes
1answer
117 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
2
votes
0answers
42 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
2
votes
0answers
52 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
2
votes
0answers
58 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
2
votes
0answers
119 views

Personalization Rules are not working as intended

i've a Sitecore 9.1.1 website on a Windows server2016 with IIS 10. I've enabled the xDb features but the "Personalize" button in the rendering details section is not available. I've seen that the ...
2
votes
0answers
282 views

personalization not applying on first load

I have a rendering that I've set personalization on to hide when not anonymous (i.e. logged in), but show otherwise. On first load of page, this doesn't work, but refreshing the page, it applies? I'm ...
2
votes
0answers
646 views

Set query as datasource in personalization

I'm on Sitecore 8.2, using MVC. I have two sites, and I'm defining presentation details on Standard Values of the template, so that I can use one presentation details setup for rendering the same ...
1
vote
0answers
31 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
1
vote
0answers
55 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
1
vote
0answers
53 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and I am getting a response back in json format. My xDB is enabled and working fine for other ...
1
vote
0answers
30 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
1
vote
0answers
312 views

Index was outside the bounds of the array exception when using personalisation via EXM

When I try to personalise an element within an email, I receive an error: [IndexOutOfRangeException: Index was outside the bounds of the array.] Sitecore.Data.Query.Tokenizer.NextToken() +2090 ...
1
vote
0answers
64 views

Personalization not working (Pattern Card & profile Card)

Using Sitecore .NET 8.1 (rev. 151003). Created ABC pattern card & assign specific placeholder of page. Used rule: where the current contact matches the ABC pattern card in the ABCD profile. ...
1
vote
1answer
53 views

Overlapping rules

I am trying to create two versions of our homepage for two different types of clients, based on their site tendencies. I can get the page to function as desired with either of the two client ...
1
vote
1answer
123 views

Personalize button throwing error - ExecuteReader: CommandText property has not been initialized

I'm working in a recently upgraded 8.2 instance. I'm trying to add personalization to a component, but when I click on the Personalize button it throws the following error: ExecuteReader: ...
1
vote
0answers
78 views

Sitecore Rule based Personalization

We are using Sitecore 9.0 Update 2 in PAAS and trying to implement Rule based Personalization based on date time . I am able to configure the rule but it is not getting executed and not showing any ...
1
vote
0answers
223 views

Failed to get type of condition exception when applying personalization rule, based on QueryString

We are trying to personalize a component based on a Device Detection rule where the query string matches value. This is not working properly and below error is getting logged in Sitecore logs. Any ...
0
votes
0answers
15 views

Personalization in EXM works Partially in sitecore 9.0.1

I just Created a sample newsletter regular email campiagn with personalization. The Rule I added is When the current month is . The mail is sent successfully. But When I View the mail, the mail Shows ...
0
votes
0answers
18 views

Testing in partial designs

We are trying to create a test inside of a partial design to see if it is possible. We can add the tests without issues. But after I push save, all the datasources turn to an empty Guid.
0
votes
0answers
29 views

Personalization conditions only switching after refreshing the page (Sitecore 8.2)

I have personalizations to hide/show sublayouts on my page based on the field values in a user's profile. When one of the conditions is met, we see that the personalizations are working as expected (...
0
votes
0answers
26 views

Post condition failed when trying to open personalization

We have a Tabs rendering which is a composite, when I clicked the personalization button on the rendering's toolbar it threw an exception: [InvalidOperationException: Post condition failed] ...
0
votes
1answer
27 views

How to track component wise user views

We have a video component on the page. I just want to know how many users have viewed the component and how many users clicked the video. How can we achieve it? Any ideas?
0
votes
0answers
88 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
0
votes
0answers
20 views

Personalized content reset to default for components set in FinalLayout

I am configuring personalization on home page of the website. Based on the specific child pages browsed by end user, the content of the frontpage changes. This works for the banner on the homepage ...
0
votes
0answers
77 views

Capture past goal visit information for an anonymous user in personalization

I have senario in my project,where I need to personalize user journey. On first visit user does some interaction in my site and trigger few goals and when he visits for the second time I need to ...
0
votes
0answers
47 views

Personalization default condition is not triggering

I want to do the personalization for a particular component when the anonymous user will revisit the site whereas the rule which I have set is "where the visit no. is greater than 1".I haven't cleared ...
0
votes
0answers
97 views

Multiple versions of sitecore item under the page testing are retrieved from solr index

After the creation a page test for item, which is recorded to SOLR index, in Experience Optimization and creation some page versions to test against (during the test creation), when I get items from ...
0
votes
1answer
171 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
-1
votes
1answer
252 views

“Application access denied.” when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...