Questions tagged [personalization]

Questions related to the personalization features of Sitecore - setup, usage, coding, ...

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261 views

'Profile Card Value' is empty

In my Sitecore installation, under '/sitecore/system/Marketing Control Panel/Profiles/' i created a profile 'Movies' and profile keys under it corresponding to Action, Comedy and Horror. Subsequently,...
2
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1answer
117 views

Push to Google Analytics only when Component Testing

Given that... I have two variations of a component, Promo and AmazingPromo. I've created a page and set up personalisation to show one or the other based on a condition (for instance if the user is ...
2
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1answer
37 views

Personalisation Rule matching later than expected

Strange issue with Personalization rules and Pattern Cards. I have created a profile TestProfile with a single key TestKey (0..10). There is a Profile card TestCard which allocates 10 to TestKey. A ...
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0answers
15 views

Personalization in EXM works Partially in sitecore 9.0.1

I just Created a sample newsletter regular email campiagn with personalization. The Rule I added is When the current month is . The mail is sent successfully. But When I View the mail, the mail Shows ...
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0answers
18 views

Testing in partial designs

We are trying to create a test inside of a partial design to see if it is possible. We can add the tests without issues. But after I push save, all the datasources turn to an empty Guid.
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2answers
70 views

Personalization conditions switching not working in Experience Editor(Sitecore 9.2)

Conditions switching is not working in experience editor. But if I remove the content part from default rule conditions switching works properly. Any suggestions please?
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0answers
29 views

Personalization conditions only switching after refreshing the page (Sitecore 8.2)

I have personalizations to hide/show sublayouts on my page based on the field values in a user's profile. When one of the conditions is met, we see that the personalizations are working as expected (...
7
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2answers
448 views

Implement personalization on component level

I have a personalization scenario in which we want to change a component (button label) based on a triggered goal. Not very difficult you would think, but the component exists on all pages. It's ...
6
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2answers
1k views

Personalization Conditions not Executing - Intermittently working

I have some personalization conditions. None of these seem to execute. When debugging, none of the rules stop with break points. I have tried using the most simple built in rules such as when [date] ...
0
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1answer
171 views

Failed to extend contact lease for contact

We have currently enabled the Sitecore OOB Personalization module, and have developed some custom conditions and actions to display a particular component on the website. When a user authenticated ...
3
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1answer
90 views

Check personalization views on a component without AB tests

What should be done in order for one to check how many views a personalized view of a component has x the default version of that same component? This component is on a homepage of a website and ...
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0answers
26 views

Post condition failed when trying to open personalization

We have a Tabs rendering which is a composite, when I clicked the personalization button on the rendering's toolbar it threw an exception: [InvalidOperationException: Post condition failed] ...
1
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1answer
123 views

Personalize button throwing error - ExecuteReader: CommandText property has not been initialized

I'm working in a recently upgraded 8.2 instance. I'm trying to add personalization to a component, but when I click on the Personalize button it throws the following error: ExecuteReader: ...
8
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1answer
395 views

Personalization conditions switching doesn`t work in Experience Editor (9.1.0, Initial Release)

We personalize one particular rendering on page item. There are some different conditions that have different datasource item for this rendering. Personalization works good on website - datasource is ...
0
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1answer
27 views

How to track component wise user views

We have a video component on the page. I just want to know how many users have viewed the component and how many users clicked the video. How can we achieve it? Any ideas?
3
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2answers
64 views

How to reset personalization for a component after certain number of session or visits?

I have a component on my page which is personalized to show User registration link when user hits a specific goal. But Since I do not want to force this on end users so I need end users to see that ...
1
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1answer
53 views

Overlapping rules

I am trying to create two versions of our homepage for two different types of clients, based on their site tendencies. I can get the page to function as desired with either of the two client ...
3
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1answer
161 views

How do I change the Sitecore Analytics cookie to be SameSite=None?

With the default security changes in browsers, third party cookies are getting blocked. Sitecore's SC_ANALYTICS_GLOBAL_COOKIE doesn't seem to have a SameSite property in it so it is being treated as ...
1
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0answers
31 views

Personalization based on user's Segment

I'm having an issue with List Manager. I created a segment and created a list based on this segment but for some reason the ListSubscriptions facet is empty. anyone faced this issue, any ...
1
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2answers
53 views

How can I render a “stub” one-line div for renderings hidden by personalization rules instead of having them completely removed from the DOM?

Our Sitecore 9.0 MVC solution makes extensive use of personalization rules to conditionally hide certain Renderings. But we have marketing automation software that scans the DOM for certain data-...
1
vote
1answer
31 views

Personalization targeting Android only

I have (2) hero components, and would like to display a hero to those users who are on an android (mobile web). The "device" personalization rules I'm using don't seem to be working properly. I ...
1
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1answer
69 views

Personalization not working

We have installed a new instance of 9.3 XP and disabled the xDB functionality. The existing instance is 8.2 XM. As there are custom tables in core, we ran the upgrade scripts on core & master and ...
3
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1answer
797 views

Sitecore custom personalization rule not appearing in Custom Rule Editor

I am facing a weird issue. Our custom personalization rules are not appearing in the Rule Set Editor window. These are not new rules and they used to appear all the time. All the already applied rules ...
1
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0answers
53 views

Analytics ID has been flagged as robot traffic even when AutoDetectBots is set to false for Layout Service call?

I am using Layout Services API call to get data from Sitecore. Layout Service API is working fine and I am getting a response back in json format. My xDB is enabled and working fine for other ...
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0answers
55 views

Weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS

We are having a weird experience with Analytics with Sitecore 9.0.1 on Azure PaaS. Looks like the data is being processed on a single date hence we are seeing more than 20K visits on Nov-21. Whereas ...
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0answers
88 views

Component's personalization rule applies only once

In our solution we're using custom personalization rule to show/hide components based on some criteria. This rule works fine but only for the first time the user visits the page after it's published ...
1
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1answer
71 views

Programmatically check if current page is personalised and get ID

I have a 2 components in my webpage running personalisation rule. Component A: 1 Rule + 1 Default Rule Component B: 2 Rule + 1 Default Rule I want to be able to check if there a personalisation rule ...
5
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2answers
314 views

Component not updating according to pattern card

This is my first time I am using the personalization using persona. My problem is that in the experience analytics I can see that my page visits resembles the "Batman Pattern Card" as shown in ...
3
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1answer
69 views

When should I update contact facets?

I have the following scenario: Contacts will be interacting with pages on the site that will be tagged with topics. By interacting with a page in a topic, they themselves will become tagged with being ...
2
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1answer
46 views

Creating a “visitor is new” rule

I want to create a basic rule for new visitors to my site. I've started with where the visitor identification is equal to the specific value but what is the specific value for new visitors? OR ...
3
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1answer
146 views

Custom Personalization Rule - Geo IP Country not working [duplicate]

I Have enabled Sitecore GEOIP services to my local instance and tried personalization based on country. This not worked as I worked local environment so it returns the local IP address (127.0.0.1). ...
1
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1answer
31 views

Templatized Personalization that is configurable by content authors

I have clients who would like to put personalization on components that exist on a multitude of pages, like a side bar on thought leadership or news, to get the most visibility of the personalization. ...
2
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2answers
886 views

Share Sitecore content to Native Mobile Apps (IOS swift and Android java)

If we wanted to provide data (get/set operations on content tree, analytics, personalization, tracking data) from Sitecore 9 to native mobile apps (not based on Sitecore Mobile SDK and Xamarin but ...
2
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0answers
39 views

Reset data for a pattern card

I have an issue where a content author incorrectly tagged a lot of content with a specific pattern card. Now we need to reset anyone's profile who has that pattern card assigned. Does anyone know of ...
1
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1answer
79 views

Is the marketing control panel available in Sitecore 9.1 XM?

I am doing some investigation into in-session personalisation, no historical data being stored with xDb. I have everything working with XP but as I do not require any of the additional functionality ...
1
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1answer
171 views

Personalisation between multiple sitecore instance with same or different subdomains

We have multiple sitecore websites hosted on their own instances with same domains below: mainsite.com siteA.mainsite.com siteB.mainsite.com (with authentication enabled) siteC.mainsite.com And ...
1
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0answers
30 views

Getting 404 not found error with Sitecore.HabitatHome.Omni on http://habitatfitness.dev.local/sitecore/api/habitatfitness/sports/facet?sc_apikey={key}

I was doing some research on Sitecore.HabitatHome.Omni. It is working fine at my local instance but getting an error while setting up personalization. I got a 404 status code while submitting the form ...
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0answers
20 views

Personalized content reset to default for components set in FinalLayout

I am configuring personalization on home page of the website. Based on the specific child pages browsed by end user, the content of the frontpage changes. This works for the banner on the homepage ...
2
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1answer
47 views

How do you programmatically access the name for the currently rendered Personalization Condition on a page?

I am working on adding data tracking attributes to some components so we can gather data on usage of the different personalized blades on each page. Is there a way to programmatically access the name ...
2
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1answer
48 views

How can you run a personalisation test on two components with the same rule?

I have a Sitecore site on 8.2 in which the header comprises of three renderings, Logo, Navigation, and Quick Links. I have set a personalisation on both the navigation (blue) and quick links (red) so ...
2
votes
1answer
63 views

Can we utilize GA data instead of Sitecore xDB for personalization?

We are currently using Google Analytics in the website. We would like to apply personalization on the website based on user behavior. Can we utilize GA Data for executing Sitecore Personalize rules? ...
1
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1answer
136 views

Missing personalization rules around GeoIP

I'm trying to set up and test GeoIP personalization rules in a Sitecore 9 instance. However, when I go to personalize a page or component, the GeoIP section of the rules is missing. I've compared ...
0
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1answer
49 views

Compare Goals engagement Points in Personalization rules in Sitecore

I have created 2 goals and assigned 5 points to each goals. Now in Component level personalization, I want to compare engagement points of each goal and display the content based on the comparison, ...
14
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2answers
953 views

How does Sitecore “match” a pattern card for personalization?

I understand the basic concepts of pattern cards and profile keys. But how does Sitecore determine that a user matches a particular pattern card? How many pages tagged with that card does a user need ...
2
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0answers
42 views

If you add a rendering to a SXA cache settings item will it break personalization

As the title says. If you enable caching for a rendering in SXA using a CacheSetting item e.g. under /sitecore/content/My Client/EMEA/My Website/Presentation/Cache Settings Will this prevent ...
-1
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1answer
252 views

“Application access denied.” when viewing roles

I am getting an Application access denied. message when viewing the roles, when trying to edit a personization rule ("where the current user is a member of the specific role"). When I click specific ...
2
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0answers
52 views

Get content based on browsing history in analytics

I have a scenario where a client wants to build a list of articles based on the user's browsing history stored in analytics. So performing a search, but with criteria based on "because you viewed X, Y,...
8
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1answer
370 views

Sitecore Personalisation - Profiles and Pattern Cards

I'm trying to come up with a good answer to a question I get asked a lot. Why does Sitecore have both pattern and profile cards? Outside the standard answer: profile cards are for tagging content ...
2
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0answers
58 views

Error when personalizing JSS renderings

I'm getting the following error when I try to personalize a JSS component that was deployed into a JSS tenant on 9.2: > Cannot read property 'image' of undefined TypeError: Cannot read property '...
1
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0answers
64 views

Personalization not working (Pattern Card & profile Card)

Using Sitecore .NET 8.1 (rev. 151003). Created ABC pattern card & assign specific placeholder of page. Used rule: where the current contact matches the ABC pattern card in the ABCD profile. ...